13. Information requirements of key decision making Broad scope Interactive General Unstructured Focused Specific Scheduled Semi Structured Narrow Specified Detailed Structured
14. Information requirements of key decision making Strategy Decision support KPIs Management control Demand reports Financial Management Procurement Management ProjectManagement Daily reports Transactions Sales orders Customer service Purchasing Payment Receiving
15. IT impact on decision making Decrease data redundancy and inconsistency Eliminate low quality of data Decrease data incompatibility Resolve communication problems Serve different integration needs
18. Information quality High quality decisions require high quality information. Seven (7) dimensions should be considered in decision making process:- Accuracy Integrity Consistency Completeness Validity Timeliness Accessibility