This document discusses how to deal with negative emotions at work. It begins by introducing common negative emotions like frustration, worry, anger, dislike, and disappointment. It then provides strategies for each emotion, such as taking deep breaths for anger, adjusting goals after disappointment, and staying respectful around disliked coworkers. The document concludes that learning to cope with negative feelings is important for both personal well-being and preventing the spread of negativity in the workplace.

1. How to deal with
negative emotions at work

2. How to deal with negative emotions at work
Our main sources – Thank you
• Websites:
• Mind Tools:
– http://www.mindtools.com/pages/article/newCD
V_41.htm
• The Third Metric:
– http://www.huffingtonpost.com/2013/10/29/
how-to-turn-negative-emot_n_4158113.html
• Better Health Channel:
– http://www.betterhealth.vic.gov.au/bhcv2/bhcarti
cles.nsf/pages/Negative_emotions_coping_tips

3. How to deal with negative emotions at work
Introduction
• Our emotions matter in
any aspect of our life
and profession.
• They fuel our behaviors,
energize us, and allow
us to strengthen or
damage relationships
and our career.

4. How to deal with negative emotions at work
Emotion - Definition
• There’s actually no
consensus on what an
emotion is, some
psychologists say that:
– It is “full-body
experience,” an interplay
between our thoughts and
physical sensations.

5. How to deal with negative emotions at work
What do researchers think about?
• Some researchers
found that emotions
should be considered
valuable resources that
we can use to our
advantage.

6. How to deal with negative emotions at work
Important – Recognize your emotion
• It is important to
recognize during any
situation what emotion
you’re feeling, then
quickly evaluate whether it
will help or hinder you,
and without taking a
break, intensify or
decrease the feeling, or in
some cases change the
emotion altogether.

7. How to deal with negative emotions at work
Professor Cynthia Fisher – Main Aspects
• In 1997, Bond University Professor of Management Cynthia
Fisher conducted a study called "Emotions at Work”
• According to Fisher's research, the most common negative
emotions experienced in the workplace are:
1. Frustration
2. Worry
3. Anger
4. Dislike.
5. Disappointment

8. How to deal with negative emotions at work
Negative Emotion 01 – Frustration
Important:
Frustration usually occurs when we feel stuck or
trapped, or unable to move forward in some way.
We need to deal with feelings of frustration quickly,
because they can easily lead to more negative emotions.
Strategies:
1. Stop and evaluate:
1. One of the best things you can do is mentally stop yourself, and look at the whole situation.
2. Find something positive about the situation to improve your mood.
3. Don´t get mad, just move on:
1. There is a strong probability that when it's people who are causing your frustration, they're probably not
doing it deliberately to annoy you.

9. How to deal with negative emotions at work
Negative Emotion 02 – Worry
Important:
With all the pressure and uncertainty of the market, it's
no wonder that many people worry about their jobs.
But this worry can easily get out of control, if you allow
it, and this can impact not only your mental health, but
also your productivity, and your willingness to take
risks at work.
.
Strategies:
1. Avoid worrying subjects at work:
1. Worrying tends to lead to more worrying, and that isn't good for anyone.
2. Focus on how to improve the situation and learn to brainstorm ways to bring you a
solution and valuable to your life.
3. Learn to conduct a proper risk analysis around challenges, and take whatever
actions are necessary to mitigate any risks.

10. How to deal with negative emotions at work
Negative Emotion 03 – Anger
Important:
Anger starts when you are out-of-control and it is
perhaps the most destructive emotion that people
experience in the workplace.
If you have trouble managing your temper at work, then
learning to control it is one of the best things you can
do if you want to keep your job.
.
Strategies:
1. Watch for early signs of anger and learn to recognize them when they begin:
1. Don´t forget that stopping your anger early is key.
2. If you start to get angry, stop what you're doing, close your eyes, and practice any
deep-breathing exercise:
1. It interrupts your angry thoughts, and it helps put you back on a more positive path.

11. How to deal with negative emotions at work
Negative Emotion 04 – Dislike
Important:
We've probably all had to work with someone
we don't like.
But it's important to be professional,
no matter what.
.
Strategies:
1. Be respectful:
1. Treat this person with courtesy and respect, as you would treat anyone else.
2. Be assertive:
1. If the other person is rude and unprofessional, then firmly explain that you refuse to be treated that way, and
calmly leave the situation. Remember, set the example.

12. How to deal with negative emotions at work
Negative Emotion 05 – Disappointment
Important:
Dealing with disappointment or unhappiness at work
can be difficult. If you've just suffered a major
disappointment, your energy will probably be low, you
might be afraid to take another risk, and all of that may
hold you back from achieving.
.
Strategies:
1. Look at your mindset:
1. Take a moment to realize that things won't always go your way. If they did, life would be a straight road
instead of one with hills and valleys, ups and downs, right? And it's the hills and valleys that often make life
so interesting.
2. Adjust your goal:
1. Keep the goal, but make a small change – for example, delay the deadline.
3. Learn to put yourself back to the tracks.

13. How to deal with negative emotion at work
Conclusion
• We all have to deal with
negative emotions at work
sometimes, and learning how to
cope with these feelings is now
more important than ever.
• After all, negative emotions can
spread, and no one wants to be
around a person who adds
negativity to a group.

14. How to deal with negative emotions at work
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