You've heard all about how the practice of DevOps helps your business be more efficient: faster insights into your systems and data, better processes and continuous improvement. What may be far more interesting about the practice of DevOps, however, is not the impact on your workflows, but on all the folks at your business doing the actual work. In this presentation, Leslie Hawthorn will cover some highlights of DevOps processes, all through the lens of taking a DevOps oriented approach to people management. Attendees will leave this talk with a better understanding of how to make themselves, and their employees and co-workers most successful.

1. DevOps:
For Happier, More Productive People
Leslie Hawthorn
DevOps Days Amsterdam 2014
@lhawthorn

2. The human element in development
and operations

3. “Defining” DevOps
Source: Kickstarter Dev Blog

4. metrics
clearly communicate them for success

5. blameless
review
create space
for people to grow

6. viewing people
holistically
is magic

7. continuously deliver feedback*
* != micromanaging

8. integrate feedback continuously*
* != perfectionism. ^^

9. embracing your own failure

10. incremental
improvement:
now for humans!

11. culture + tools + self
know which to fix first

12. Thank you!
@lhawthorn

13. Photo Credits
• Sunshine Station: http://www.flickr.com/photos/zayzayem/6999281453/
• DevOps Needs Pyramid: https://www.kickstarter.com/backing-and-
hacking/hierarchy-of-devops-needs
• Stopwatch: http://www.flickr.com/photos/wwarby/3297205226/
• Finger pointing: http://www.flickr.com/photos/iandesign/1205496024/
• Holistic Harry: http://www.flickr.com/photos/jakecaptive/49915086/
• Coach with students: http://www.flickr.com/photos/pup/2205782794/
• Wise grafitti:
http://www.flickr.com/photos/49889874@N05/8183531599/
• Fail screen: http://www.flickr.com/photos/emmajane/3896121914/
• Footsteps: http://www.flickr.com/photos/bigbirdz/5395756252/
• Tools: http://www.flickr.com/photos/lenore-m/2515800654/
• All images are copyright their respective owners and are used under a
Creative Commons license or are considered fair use.

14. Licensing
This presentation is licensed Creative Commons
CC-BY-SA 4.0 International
http://creativecommons.org/licenses/by-
sa/4.0/deed.en_US
Please use, remix and share widely!