3. ISBN : 1581101163
Author : American Academy of Pediatrics
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4. Univ. of Colorado School of Medicine, Boulder. Written specifically for family practice, text offers
approaches, methodologies, and techniques developed for providing telephone triage. Includes in-
depth coverage of key issues such as costs, quality improvement, reimbursement, and liability. Also
includes ready-to-use sample forms and documents. Softcover.
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