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Mobile and Digital
@UNICEF_UK @spirals
Sunday, 30 June 13
Hello!
Sunday, 30 June 13
Pre-2011
Diagram source : Stanford Social Innovation Review
Sunday, 30 June 13
Sunday, 30 June 13
To be a digital first organisation; with a culture that responds
quickly to, and maximises the benefit of, digital.
Sunday, 30 June 13
Our digital journey
Sunday, 30 June 13
Refine Structure
Diagram source : Stanford Social Innovation Review
Sunday, 30 June 13
CultureEmbed
•Hub: Service -> Lead
•Stakeholder group
•External speakers
•Contact management
Sunday, 30 June 13
StrategyRefine
Sunday, 30 June 13
CapacityEmbed
Skills matrix
•All
•External facing
•Champion
•Super user
Sunday, 30 June 13
Challenges
Sunday, 30 June 13
Back to you…
• In your org how is digital structured?
• What are the challenges?
• Could hub & spoke work for you?
Sunday, 30 June 13
Guiding
principles...
Digital fundraising @UNICEF_UK
Sunday, 30 June 13
All roads lead to pledge
Sunday, 30 June 13
Sunday, 30 June 13
Owned - Earned - Bought
Sunday, 30 June 13
Bought media
Email Search Adverts AffiliatesMobile
Owned media
Website
Earned media
Social
Objective 1
Objective 2
Objective 3
Objective 4
Partners
Integrated plans
Sunday, 30 June 13
“being human
through your computer”
*Networked Non-Profit by Beth Kantar p62
Sunday, 30 June 13
EmpoweringEmbed
Sunday, 30 June 13
Innovation http://bit.ly/SltroH
Sunday, 30 June 13
Tiny bets
Sunday, 30 June 13
Pin your hopes
[image]
Sunday, 30 June 13
Corporate fundraising
Sunday, 30 June 13
Quick break
Sunday, 30 June 13
Mobile is here
Picture of @barcampnfp
http://www.flickr.com/timdobson/
Sunday, 30 June 13
But it’s still evolving
iPhone iPad
2012
2013
For example…
Sunday, 30 June 13
Everyone can receive an SMS
91% are read within the hour
Cheap, effective and engaging
stewardship
SMS works
Sunday, 30 June 13
Our mobile journey
Sunday, 30 June 13
+ =
Sunday, 30 June 13
Mobile pledge
Different content
each month to
engage the donor
with the breadth of
UNICEF’s work
Sunday, 30 June 13
Case: UNICEF UK mobile site
Sunday, 30 June 13
Case: UNICEF Sweden site
Sunday, 30 June 13
Email is important
Sunday, 30 June 13
Apps are hard
Sunday, 30 June 13
Forget about ‘mobile’
Remember behaviour
Sunday, 30 June 13
Traffic by time of day
Sunday, 30 June 13
Quick questions?
Sunday, 30 June 13
Putting it all together...
Sunday, 30 June 13
Emergency: East Africa
Sunday, 30 June 13
Emergency: East Africa
Sunday, 30 June 13
Emergency: East Africa
Sunday, 30 June 13
TV: Soccer Aid
Sunday, 30 June 13
TV: Soccer Aid
Soccer Aid 2012
Tickets now on sale! Join UNICEF
& celeb guests at Old Trafford
UNICEF.org.uk/buy-tickets
Soccer Aid 2012
England vs. the Rest of the World.
Buy tickets & be there on the night
UNICEF.org.uk/buy-tickets
Sunday, 30 June 13
Sunday, 30 June 13
Event: Live Below the Line
Sunday, 30 June 13
Thanks
@spirals
@unicef_uk
Sunday, 30 June 13
END
Sunday, 30 June 13
Mobile and digital at UNICEF UK
Session:Monday 1 July, 12:00 - 1.30 [90mins]
Track:Digital Fundraising
Level:Beginner / Experienced / Senior
Speaker(s):Laila Takeh
Room:Cadogan
[10mins] HELLO
JOURNEY (inc LESSONS)
[15m] UNICEF UK has been on a journey to integrate digital into everything we do.
[10m] Back to you - discussion in pairs.
<35mins>
PRINCIPLES inc INNOVATION, SOCIAL MEDIA, DIGI FR FOCUS
[15m] This session will give an overview of the journey, the core principles that have made it possible so far
<50mins>
[10mins] BREAK
<60mins>
SHOWCASE
[15mins] Mobile
[15mins] Putting it all together - select: East Africa (appeal), Soccer Aid (TV) , LBTL (event / community FR)
<90mins>
Sunday, 30 June 13

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UNICEF UK Mobile and Digital Journey - Institute of Fundraising National Convention July 2013