By Mayur Patel, March 2012

1. MEASURING YOUR
WORK
Miami Philanthropy Conference
March 20, 2012
Twttr: @mayurhpatel

2. Theory of Logic
Change Model

3. Theory of Logic
Change Model
Won’t be talking about those concepts today…
For more info see: grantcraft.org

4. ONE Puzzle
FOUR Lessons
TWO Exercises
THREE Trends

5. 1 PUZZLE

6. WHY
MEASURE?

7. What’s wrong with this picture?
Source: flickr.com/photos/zoetnet/5824921697/

8. No Feedback
Source: flickr.com/photos/zoetnet/5824921697/

9. “Would you drive a car whose speedometer was
bolted on after the fact? On the outside of the car?
With the only measurement being the average speed
since your last stop? Based on an end-of-trip poll of
the passengers in the car as to how fast the trip felt?
Oh, and finally, the results of which required an
expert to read and interpret?
Right. I didn't think so.”
Michael Gilbert, The Gilbert Center

10. INTEGRATION
Leadership
Planning
Work Itself

11. 4 LESSONS

12. 1. Only Collect What
you will Act On

13. Source: http://www.infocaptor.com/

14. Source: flickr.com/photos/austinevan/1225274637/

15. “Data isn’t like your kids,
you don’t have to
pretend to love them
equally.”
Amanda Cox,
New York Times, Graphics Department

16. Source: Juice Analytics white paper

17. 2. Understand the
Incentives Your
Measures Create

18. “Bucks + Acres”

19. 3. Vanity Metrics
on the Web:
Be Careful

20. What the Cumulative Hides
Source: The Lean Startup by Eric Ries

21. New vs Returning
Deepening Engagement
Identified Data

22. 4. Use Your Data
to Tell a Story

23. …?

24. Trajectory of Research in
Social Sector is to the PDF
Digital Distribution to
Digital Information
Engagement is Greater

25. Our Journey…

26. DIY Tools Have Arrived

27. 2 EXERCISES

28. Instructions for Group Exercises
1. Form groups of 5; sit knee to knee.
2. Invite one person to be the host. The host will stay in the
same seat for the duration of the exercise.
3. Discuss the question and generate insights for 10 mins
while host takes notes on the 4x6 card.
4. When bell rings, everyone but the host moves to a new
group.
5. Hosts will present highlights from their conversations
during the large group report out.

29. Group Exercise No.1
• Think about an occasion when measuring your
work resulted in real-time data or findings that
informed your strategy.
• What factors contributed to the successful
application of data and findings to decision-
making?

30. Group Exercise No.2
• Think about an occasion when you were able to
communicate data/findings from your work to a key
audience that helped advance your mission.
• What was the audience and why do you think you
were successful in sharing your data/findings?

31. 3 TRENDS

32. #1 OPENNESS
Transparency is the
New Currency

33. Source: Indianapolis Museum of Art

34. #2 BIG DATA
Data as Product

36. #3 MOBILE
Harnessing
Connectivity

38. RECOMMENDATIONS
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