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12th Annual IHRSA European Congress Club / Facility Standards: The Impact on Your Club
Business
Moderated by Kilian Fisher
Club / Facility Standards: The
Impact on Your Club
Business
Club / Facility Standards: The Impact on
Your Club Business
Moderator:
Kilian Fisher, Director Momentum Connect
Ltd, IHRSA Europe Council, IHRSA
representative to BIAC & OECD
Panelists:
Ø Paul Eigenmann, CEO, Qualicert
Ø Jean Ann Marnoch, Registrar, REPS UK
Club / Facility Standards:
The Impact on Your Club
Business
•  Understand the benefits of standards and how they can
boost membership sales and retention.
•  Explore how to raise staff qualifications.
•  Discover how to increase credibility with key influencers.
•  Gain insight into how to reduce insurance costs.
•  Learn how to protect against burdensome government
regulation.
Business is Changing
•  Risk Management
• Corporate Governance/Increased regulations
• Differentiation other than price
•  Increasing Insurance costs- Buildings/People/Health
• Industry Credibiliy to financiers/medical/health/OECD etc
• Increased alternatives to Fitness Clubs
Global People Standards
Ø  European Eurofit and ECVET Fitness Projects
Ø  ICREPS, REPS UK, REPS Ireland, Aus, NZ, SA
Ø  New/Developing National Registers
Ø  Other associated Sports/Leisure/Fitness:
Ø  European Frameworks/standards/Qualifications: Outdoor
Sector, Sports Facility Mgmt, Adapted Physical Activity-
EIPET/ APA-VET,
Global Club Standards
USA- MFA, ACSM, NSF
Switzerland- Qualitop
Germany- DIN
Ireland- ILAM White Flag
UK- Quest, FIA Code
New Zealand- Fitness NZ
Australia- Fitness Australia
12th Annual IHRSA European Congress Club / Facility Standards: The Impact on Your Club
Business
Moderated by Kilian Fisher
U.S. Standardization System
American National Standards Institute
(ANSI)
A private, non-profit organization that administers and
coordinates the U.S. voluntary standardization and
conformity assessment systems
Why an ANSI Standard?
1.  ANSI process helps ensure the development
of a single American National Standard that
does not overlap or conflict with other
American National Standards
2.  Use of an accredited, audited process
enhances credibility of the resulting standard
3.  ANSI requirements ensure the opportunity for
all affected stakeholders to participate in the
standards development process
NSF International
The Public Health and Safety Company
Health/Fitness Facilities Standards
Live Safer™
Current Draft
Health/Fitness Facilities Standards
Available at:
www.standards.nsf.org
Other Standards examples
Ø NSF/ANSI 50 – 2012: Equipment for
swimming pools, spas, hot tubs and other
Ø recreational water facilities
Ø EN Standards for Swimming Operations/
Fitness Equipment/ Aquatics/ Play
Equipment and Safety/Sports etc
Ø BS, ISO`, NSAI Goalposts example of
process/Industry involvement
Open Forum
Ø QUESTIONS AND DISCUSSION
Ø What are the Key Concerns in your
business?
Ø Have you a Risk Management Strategy?
Ø Does this include standards as part of your
action plan?
12th Annual IHRSA European Congress Club / Facility Standards: The Impact on Your Club
Business
Moderated by Kilian Fisher
Kilian Fisher, Director Momentum
Connect Ltd, IHRSA Europe Council,
IHRSA representative to BIAC & OECD
Ø kilian@kilianfisher.eu
Ø www.momentumbd.co.uk
Ø www.kilianfisher.eu
Ø T (UK Office) +442079172780
Ø M +353894322125
REGISTER OF EXERCISE PROFESSIONALSREGISTER OF EXERCISE PROFESSIONALS
The Register of Exercise Professionals
Jean-Ann Marnoch,
Registrar
	
  
REGISTER OF EXERCISE PROFESSIONALS
Currently	
  in	
  UK	
  
Ø Approx 65-70% of the total market
Ø Last 3 years grown approx 5% pa
Ø Refuse approx 4- 6% pa
Ø Complaints resulted in 8 removals
Ø Over 65% Level 3 – up 40% since 2003
Ø 78% re register
REGISTER OF EXERCISE PROFESSIONALS
Who	
  can	
  Join?	
  
Ø Membership is Voluntary
Ø Currently Competent
Ø Meet the agreed National Standards
Ø Public Liability Insurance
Ø REPs Code of Ethical Conduct
Ø Continual Professional Development
REGISTER OF EXERCISE PROFESSIONALS
Growth of Categories
	
  	
   %	
  Growth	
   2006	
   2007	
   2008	
   2009	
   2010	
   2011	
  
Gym	
  Instructors	
  
51%	
   12915	
   14816	
   16742	
   17594	
   18592	
   19448	
  
Exercise	
  to	
  Music	
  
24%	
   5396	
   5945	
   6328	
   6337	
   6647	
   6711	
  
Aqua	
  
-­‐8%	
   1041	
   1037	
   945	
   1021	
   992	
   962	
  
Children	
  
24%	
   493	
   521	
   571	
   590	
   603	
   613	
  
Personal	
  Trainers	
  
84%	
   6364	
   7482	
   8625	
   9216	
   10079	
   11713	
  
Pilates	
  
107%	
   800	
   855	
   1266	
   1339	
   1460	
   1652	
  
Yoga	
  
65%	
   796	
   898	
   1240	
   1272	
   1146	
   1312	
  
Ad.	
  Fitness	
  
Instructor	
  
157%	
   4396	
   6688	
   9981	
   11291	
   12106	
   11279	
  
Older	
  Adults	
  
-­‐31%	
   1809	
   1594	
   1481	
   1423	
   1353	
   1243	
  
Ante	
  &	
  Post	
  	
  
-­‐10%	
   1877	
   1721	
   1691	
   1706	
   1651	
   1693	
  
Disability	
  
3%	
   235	
   268	
   254	
   239	
   243	
   243	
  
Exercise	
  Referral	
  
23%	
   1749	
   2059	
   2157	
   2195	
   2144	
   2148	
  
Level	
  4	
  
55%	
   713	
   808	
   1028	
   1076	
   1119	
   1104	
  
REGISTER OF EXERCISE PROFESSIONALSREGISTER OF EXERCISE PROFESSIONALS
12th Annual IHRSA European Congress Club / Facility Standards: The Impact on Your Club
Business
Moderated by Kilian Fisher
REGISTER OF EXERCISE PROFESSIONALS
Consultation
Ø  4 National Employer Events
Ø  4 National Consultation Events
Ø  The REPs membership
Ø  Training and Certification Organisations
Ø  Anyone with an interest in the industry
REGISTER OF EXERCISE PROFESSIONALS
Continual Professional
Development (CPD) (CEC)
Ø  24 points over 2 years
Ø  Approx 1 hour = 1 REPs point
Ø  Training for CPD submitted for ‘Endorsement’
Ø  Quality Assured
Ø  Endorsement Panel
Ø  Allocated REPs CPD Points
Ø  3000 on Training Portal
Ø  120 Training Provider License
Ø  International Portability
REGISTER OF EXERCISE PROFESSIONALS
REPs	
  ac6vepassport	
  
Monitor	
  your	
  CPD	
  
Check	
  your	
  REPs	
  membership	
  	
  Renew	
  your	
  membership	
  	
  
Check	
  out	
  the	
  latest	
  offers	
  
	
  Receive	
  news	
  from	
  any	
  
linked	
  organisaons	
  e.g.	
  
Employer/training	
  provider	
  
	
  Generate	
  a	
  CV	
  from	
  the	
  details	
  you	
  have	
  uploaded	
  
	
  Log	
  your	
  CPD	
  and	
  
qualificaons.	
  You	
  
can	
  use	
  the	
  
acvepassport	
  as	
  an	
  
online	
  store	
  for	
  your	
  
cerficates.	
  
	
  Upload	
  a	
  photo	
  
REGISTER OF EXERCISE PROFESSIONALS
The Register brings Credibility
and Clarity
Gain trust and respect of allied health professions
Ø Joint Consultative Forum (6 Royal Colleges)
Ø Draft exercise referral scheme standards
REGISTER OF EXERCISE PROFESSIONALSREGISTER OF EXERCISE PROFESSIONALS
Interna6onal	
  
benchmarking	
  
Australia, New Zealand, Europe, Ireland,
South Africa
REGISTER OF EXERCISE PROFESSIONALS
ICREPs
Ø  Mapped	
  standards	
  
	
  
Ø  Not	
  a	
  Register	
  
	
  
Ø  Table	
  of	
  portability	
  
	
  
Ø  Global	
  template	
  standards	
  
	
  
Ø  Join	
  ICREPs	
  –	
  Associate	
  or	
  Full	
  
Ø  Accreditaon	
  of	
  Training	
  in	
  non	
  European	
  Countries	
  
where	
  NO	
  Naonal	
  Register	
  Exists	
  	
  
12th Annual IHRSA European Congress Club / Facility Standards: The Impact on Your Club
Business
Moderated by Kilian Fisher
REGISTER OF EXERCISE PROFESSIONALS
REPs	
  App	
  
	
  
Ø  Connect	
  to	
  your	
  clients:	
  Track	
  a	
  run,	
  plan	
  a	
  session,	
  
provide	
  nutrional	
  advice	
  and	
  send	
  messages	
  
Ø  Free	
  to	
  download	
  
Ø  Only	
  REPs	
  members	
  can	
  connect	
  to	
  clients	
  
REGISTER OF EXERCISE PROFESSIONALS
Further	
  informa6on?	
  
	
  Jean-­‐Ann	
  Marnoch,	
  Registrar,	
  REPs	
  
	
  
	
  
	
  E-­‐Mail: 	
  Jean-­‐Ann@exerciseregister.org	
  
	
  Tel:	
   	
   	
  +44	
  20	
  7632	
  2014	
  
	
  
Thank	
  you	
  
	
  

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Club / Facility Standards: The Impact on Your Club Business

  • 1. 12th Annual IHRSA European Congress Club / Facility Standards: The Impact on Your Club Business Moderated by Kilian Fisher Club / Facility Standards: The Impact on Your Club Business Club / Facility Standards: The Impact on Your Club Business Moderator: Kilian Fisher, Director Momentum Connect Ltd, IHRSA Europe Council, IHRSA representative to BIAC & OECD Panelists: Ø Paul Eigenmann, CEO, Qualicert Ø Jean Ann Marnoch, Registrar, REPS UK Club / Facility Standards: The Impact on Your Club Business •  Understand the benefits of standards and how they can boost membership sales and retention. •  Explore how to raise staff qualifications. •  Discover how to increase credibility with key influencers. •  Gain insight into how to reduce insurance costs. •  Learn how to protect against burdensome government regulation. Business is Changing •  Risk Management • Corporate Governance/Increased regulations • Differentiation other than price •  Increasing Insurance costs- Buildings/People/Health • Industry Credibiliy to financiers/medical/health/OECD etc • Increased alternatives to Fitness Clubs Global People Standards Ø  European Eurofit and ECVET Fitness Projects Ø  ICREPS, REPS UK, REPS Ireland, Aus, NZ, SA Ø  New/Developing National Registers Ø  Other associated Sports/Leisure/Fitness: Ø  European Frameworks/standards/Qualifications: Outdoor Sector, Sports Facility Mgmt, Adapted Physical Activity- EIPET/ APA-VET, Global Club Standards USA- MFA, ACSM, NSF Switzerland- Qualitop Germany- DIN Ireland- ILAM White Flag UK- Quest, FIA Code New Zealand- Fitness NZ Australia- Fitness Australia
  • 2. 12th Annual IHRSA European Congress Club / Facility Standards: The Impact on Your Club Business Moderated by Kilian Fisher U.S. Standardization System American National Standards Institute (ANSI) A private, non-profit organization that administers and coordinates the U.S. voluntary standardization and conformity assessment systems Why an ANSI Standard? 1.  ANSI process helps ensure the development of a single American National Standard that does not overlap or conflict with other American National Standards 2.  Use of an accredited, audited process enhances credibility of the resulting standard 3.  ANSI requirements ensure the opportunity for all affected stakeholders to participate in the standards development process NSF International The Public Health and Safety Company Health/Fitness Facilities Standards Live Safer™ Current Draft Health/Fitness Facilities Standards Available at: www.standards.nsf.org Other Standards examples Ø NSF/ANSI 50 – 2012: Equipment for swimming pools, spas, hot tubs and other Ø recreational water facilities Ø EN Standards for Swimming Operations/ Fitness Equipment/ Aquatics/ Play Equipment and Safety/Sports etc Ø BS, ISO`, NSAI Goalposts example of process/Industry involvement Open Forum Ø QUESTIONS AND DISCUSSION Ø What are the Key Concerns in your business? Ø Have you a Risk Management Strategy? Ø Does this include standards as part of your action plan?
  • 3. 12th Annual IHRSA European Congress Club / Facility Standards: The Impact on Your Club Business Moderated by Kilian Fisher Kilian Fisher, Director Momentum Connect Ltd, IHRSA Europe Council, IHRSA representative to BIAC & OECD Ø kilian@kilianfisher.eu Ø www.momentumbd.co.uk Ø www.kilianfisher.eu Ø T (UK Office) +442079172780 Ø M +353894322125 REGISTER OF EXERCISE PROFESSIONALSREGISTER OF EXERCISE PROFESSIONALS The Register of Exercise Professionals Jean-Ann Marnoch, Registrar   REGISTER OF EXERCISE PROFESSIONALS Currently  in  UK   Ø Approx 65-70% of the total market Ø Last 3 years grown approx 5% pa Ø Refuse approx 4- 6% pa Ø Complaints resulted in 8 removals Ø Over 65% Level 3 – up 40% since 2003 Ø 78% re register REGISTER OF EXERCISE PROFESSIONALS Who  can  Join?   Ø Membership is Voluntary Ø Currently Competent Ø Meet the agreed National Standards Ø Public Liability Insurance Ø REPs Code of Ethical Conduct Ø Continual Professional Development REGISTER OF EXERCISE PROFESSIONALS Growth of Categories     %  Growth   2006   2007   2008   2009   2010   2011   Gym  Instructors   51%   12915   14816   16742   17594   18592   19448   Exercise  to  Music   24%   5396   5945   6328   6337   6647   6711   Aqua   -­‐8%   1041   1037   945   1021   992   962   Children   24%   493   521   571   590   603   613   Personal  Trainers   84%   6364   7482   8625   9216   10079   11713   Pilates   107%   800   855   1266   1339   1460   1652   Yoga   65%   796   898   1240   1272   1146   1312   Ad.  Fitness   Instructor   157%   4396   6688   9981   11291   12106   11279   Older  Adults   -­‐31%   1809   1594   1481   1423   1353   1243   Ante  &  Post     -­‐10%   1877   1721   1691   1706   1651   1693   Disability   3%   235   268   254   239   243   243   Exercise  Referral   23%   1749   2059   2157   2195   2144   2148   Level  4   55%   713   808   1028   1076   1119   1104   REGISTER OF EXERCISE PROFESSIONALSREGISTER OF EXERCISE PROFESSIONALS
  • 4. 12th Annual IHRSA European Congress Club / Facility Standards: The Impact on Your Club Business Moderated by Kilian Fisher REGISTER OF EXERCISE PROFESSIONALS Consultation Ø  4 National Employer Events Ø  4 National Consultation Events Ø  The REPs membership Ø  Training and Certification Organisations Ø  Anyone with an interest in the industry REGISTER OF EXERCISE PROFESSIONALS Continual Professional Development (CPD) (CEC) Ø  24 points over 2 years Ø  Approx 1 hour = 1 REPs point Ø  Training for CPD submitted for ‘Endorsement’ Ø  Quality Assured Ø  Endorsement Panel Ø  Allocated REPs CPD Points Ø  3000 on Training Portal Ø  120 Training Provider License Ø  International Portability REGISTER OF EXERCISE PROFESSIONALS REPs  ac6vepassport   Monitor  your  CPD   Check  your  REPs  membership    Renew  your  membership     Check  out  the  latest  offers    Receive  news  from  any   linked  organisaons  e.g.   Employer/training  provider    Generate  a  CV  from  the  details  you  have  uploaded    Log  your  CPD  and   qualificaons.  You   can  use  the   acvepassport  as  an   online  store  for  your   cerficates.    Upload  a  photo   REGISTER OF EXERCISE PROFESSIONALS The Register brings Credibility and Clarity Gain trust and respect of allied health professions Ø Joint Consultative Forum (6 Royal Colleges) Ø Draft exercise referral scheme standards REGISTER OF EXERCISE PROFESSIONALSREGISTER OF EXERCISE PROFESSIONALS Interna6onal   benchmarking   Australia, New Zealand, Europe, Ireland, South Africa REGISTER OF EXERCISE PROFESSIONALS ICREPs Ø  Mapped  standards     Ø  Not  a  Register     Ø  Table  of  portability     Ø  Global  template  standards     Ø  Join  ICREPs  –  Associate  or  Full   Ø  Accreditaon  of  Training  in  non  European  Countries   where  NO  Naonal  Register  Exists    
  • 5. 12th Annual IHRSA European Congress Club / Facility Standards: The Impact on Your Club Business Moderated by Kilian Fisher REGISTER OF EXERCISE PROFESSIONALS REPs  App     Ø  Connect  to  your  clients:  Track  a  run,  plan  a  session,   provide  nutrional  advice  and  send  messages   Ø  Free  to  download   Ø  Only  REPs  members  can  connect  to  clients   REGISTER OF EXERCISE PROFESSIONALS Further  informa6on?    Jean-­‐Ann  Marnoch,  Registrar,  REPs        E-­‐Mail:  Jean-­‐Ann@exerciseregister.org    Tel:      +44  20  7632  2014     Thank  you