The document discusses how the National Geographic Society is using Web 2.0 technologies and principles to create engaging experiences for users and foster collaboration both internally and externally. It provides examples of how NGS has implemented tools like RSS feeds, podcasting, wikis, and social media applications to build communities, share knowledge, and enhance their digital collections. The presentation emphasizes experimenting with new ideas, understanding users, and communicating results.

1. Mashups & More: Creating A Positive User Experience Karen Huffman Libraries & Information Services National Geographic Society KM World & Intranets: Web 2.0+ San Jose, California November 11, 2007

4. Leadership “ Circles of Influence” Expertise Experience Products & Services Collaboration Cross-Organizational External Involvement & Influences Think Tank Trends Analysis Group Geo- Referencing Learning Systems Intranet Portal Deals Council Speakers Bureau Emergency Preparedness Style Committee eMagazines Archives Going Green Women Explorers Initiative Web 2.0 SLA ALA AIIM SAA OHMAR IAI Centers for Excellence Local Universities Volunteers & Mentors Conferences & Seminars Lubuto Project IPY Future Events Knowledge & Strategic Solutions Archives & Special Collections Records & Rights Management Business & Editorial Services Technical Services & Systems Indexing Services NG Libraries & Information Services

5. What is Web 2.0+?

7. Fostering Web 2.0 and Web 3.0 Virtual Physical

9. Our Foundation Exploration and Experimentation

11. RSS and Podcasting

17. NG Insider: Our Corporate Intranet Built for scalability

18. Corporate Intranet: NG Insider

19. Banner region: - NG Insider logo - Search - Main navigation - Editor’s picks Top region: - Lead stories Center region: - Daily and recent news areas Right sidebar: - Opportunities - Green tips - Photo of the day - Press releases Bottom center region: - Weather widget - CNN RSS feed

20. Research Database: NG Time Line

21. Divisions & Teams

22. Customer Service Model: AskGeo

23. intranet

24. Community Area for Staff

27. Libraries & Information Services Wiki (LIS)

28. NG Learning Systems: Wikis 101

29. NG Lingo & Quick Reference

30. Cross-Divisional Team Space

33. LIS Wiki: Project Planning

34. LIS Wiki: Mind Mapping Project

35. Intranet Team Site + Wiki

36. Cross-Team Wiki + Mind Mapping

37. Demographics & Census Data

38. Women Explorers Wiki

39. Examples: Women Explorers

42. Expand/Enrich Our Digital Collections

43. NG Channel International (NGCI)

44. International Children’s Site & Social Media Applications

46. Kids 2.0

47. NG Kids 2.0 + USA.gov

48. Travelers International Partners

50. Wiki Prototype to B2B

51. Positioned for Action!

53. NGS Collectors Form

55. www.metalens.org

56. Meta Lens: Working Space

57. www.metalens.org/story/baja.html

60. Web 2.0+ "Imagination is more important than knowledge." Albert Einstein