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Process Mapping Guide

        Creating Your Own Team Maps

Orientation to mapping processes to the Virtual WINs
                  facilitation tools
Process Mapping Guide

        Creating Your Own Team Maps

Orientation to mapping processes to the Virtual WINs
                  facilitation tools

1. Process Flow – Risk Assessment
2. Activity Setup
Risk Assessment – Process Mapping

 Identify Risks       Identify and Discuss Potential risks




     Evaluate Risks         Evaluate Severity, Probability, and Visibility




         Discuss Results          Reveal disconnects – edit risks as needed




              2nd Evaluation            If needed, evaluate update risks
Risk Assessment – Process Mapping
Discuss Results
                       Confirm priority of risks
2nd Evaluation


                             Add causes, effects, controls, actions, and
    Detail Top Risks         contingencies




        Action Planning             Identify who, when, and assignments.




                   Process               What worked well and what can be done
                  Evaluation             better next time.
Begin by adding a new Workplace
Give it a name, description and
check if it will be open to everyone in
  the community or remain private.
Click on the new Workplace
Add a photo if you want
Click to add a new Process Session
Give it a name, description or
instructions, and click to submit.
Click Design
Hover over “Add New Session
Activity” and click “Add List Activity”
The Activity Setup page is the same for all Activities.

  Begin by giving the Activity a name and add any
notes and instructions. Click Submit to keep all of the
       defaults, or scroll down to tweak them.
Select a color...
And set the attribution...here
    selecting Anonymity
And review the default permissions...
And click to Submit.
Returning to the Design screen to
select “Add Weighted Criteria Activity”
Keep the default setting of “NO” for
“Activity Open To Viewing” until the risks
  are identified, select to Inherit from
   “Identify Risks” and choose a color.
Scroll down to set to “Make selections
        of others Anonymous”
…and click the light bulb to set the
          three criteria.
Click “Edit Criteria Set #1”
Enter a scale with weights or keep it simple
    such as “Low, Medium, and High”
Repeat for the other criteria, Probability
  and Visibility, and then click Submit.
Now, click to Add List Activity to be
prepared if the team needs to edit the
              list of Risks
…and change the default so this activity
  is invisible to participants. Set to
 inherit from the evaluation activity.
…scroll down to check “Inherit Sort
 Order” so the list of lists will be
    inherited in priority order.
Next, create a second evaluation
activity as we often find that the first
   evaluation leads to some great
       discussions and changes.
Next, click to “Add Categorized List
              Activity”.
…to create an activity for participants to
provide detail for the top priority risks.
…and tweak the defaults as we will
create a template so that participants
  will anonymously add the details.
Switch from the “Design” view by
  clicking the “Activity List” tab
…and click “Open” for “Detail Top
               Risks”

Notice that the participants view does
  not show the invisible activities.
Either build the template within the
    activity, or use the Clipboard
… and click “(Clip from External List)”
Copying from a Word document
…and pasting in the list, adding “^”
 before each Risk to create the Category
headers and clicking “PUT on Clipboard”.
…and pasting in the list, adding “^”
 before each Risk to create the Category
headers and clicking “PUT on Clipboard”.

  Yes, this could just as easily been an
 entire existing document from a prior
             Risk Assessment.
…Preview to check the contents, and
     click the “Activities” tab.
Hover over the light bulb and click
       “Paste Clipboard”
…the Categories can then be edited
during the session by hovering over the
light bulb next to each Category header.
To complete mapping, click the
        “Design” tab
…and click “Add a Task List”
…accepting most of the defaults as the
facilitator will use the clipboard to copy
             the action items.
Next, click to “Add Categorized List
              Activity”
…to create a Process Evaluation activity
       to wrap-up the process.
Finishing by clicking “Add Publish a
              Report”
…keeping this closed until ready to
             publish.
…and scrolling down to confirm the settings,
  the output format, and click to Submit.
…and the process is now mapped.

Here is the participant view with the first activity
   Open for people to begin identifying risks.
Map your own process, or clip to copy and
tweak from a growing array of Virtual WINs
               Team Maps

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WINs Process Mapping - Risk Assessment Session

  • 1. Process Mapping Guide Creating Your Own Team Maps Orientation to mapping processes to the Virtual WINs facilitation tools
  • 2. Process Mapping Guide Creating Your Own Team Maps Orientation to mapping processes to the Virtual WINs facilitation tools 1. Process Flow – Risk Assessment 2. Activity Setup
  • 3. Risk Assessment – Process Mapping Identify Risks Identify and Discuss Potential risks Evaluate Risks Evaluate Severity, Probability, and Visibility Discuss Results Reveal disconnects – edit risks as needed 2nd Evaluation If needed, evaluate update risks
  • 4. Risk Assessment – Process Mapping Discuss Results Confirm priority of risks 2nd Evaluation Add causes, effects, controls, actions, and Detail Top Risks contingencies Action Planning Identify who, when, and assignments. Process What worked well and what can be done Evaluation better next time.
  • 5. Begin by adding a new Workplace
  • 6.
  • 7. Give it a name, description and check if it will be open to everyone in the community or remain private.
  • 8. Click on the new Workplace
  • 9. Add a photo if you want
  • 10. Click to add a new Process Session
  • 11.
  • 12. Give it a name, description or instructions, and click to submit.
  • 14. Hover over “Add New Session Activity” and click “Add List Activity”
  • 15.
  • 16. The Activity Setup page is the same for all Activities. Begin by giving the Activity a name and add any notes and instructions. Click Submit to keep all of the defaults, or scroll down to tweak them.
  • 18. And set the attribution...here selecting Anonymity
  • 19. And review the default permissions...
  • 20. And click to Submit.
  • 21. Returning to the Design screen to select “Add Weighted Criteria Activity”
  • 22.
  • 23. Keep the default setting of “NO” for “Activity Open To Viewing” until the risks are identified, select to Inherit from “Identify Risks” and choose a color.
  • 24. Scroll down to set to “Make selections of others Anonymous”
  • 25. …and click the light bulb to set the three criteria.
  • 27.
  • 28. Enter a scale with weights or keep it simple such as “Low, Medium, and High”
  • 29. Repeat for the other criteria, Probability and Visibility, and then click Submit.
  • 30. Now, click to Add List Activity to be prepared if the team needs to edit the list of Risks
  • 31.
  • 32. …and change the default so this activity is invisible to participants. Set to inherit from the evaluation activity.
  • 33. …scroll down to check “Inherit Sort Order” so the list of lists will be inherited in priority order.
  • 34. Next, create a second evaluation activity as we often find that the first evaluation leads to some great discussions and changes.
  • 35.
  • 36. Next, click to “Add Categorized List Activity”.
  • 37.
  • 38. …to create an activity for participants to provide detail for the top priority risks.
  • 39.
  • 40. …and tweak the defaults as we will create a template so that participants will anonymously add the details.
  • 41. Switch from the “Design” view by clicking the “Activity List” tab
  • 42. …and click “Open” for “Detail Top Risks” Notice that the participants view does not show the invisible activities.
  • 43. Either build the template within the activity, or use the Clipboard
  • 44. … and click “(Clip from External List)”
  • 45. Copying from a Word document
  • 46. …and pasting in the list, adding “^” before each Risk to create the Category headers and clicking “PUT on Clipboard”.
  • 47. …and pasting in the list, adding “^” before each Risk to create the Category headers and clicking “PUT on Clipboard”. Yes, this could just as easily been an entire existing document from a prior Risk Assessment.
  • 48. …Preview to check the contents, and click the “Activities” tab.
  • 49. Hover over the light bulb and click “Paste Clipboard”
  • 50. …the Categories can then be edited during the session by hovering over the light bulb next to each Category header.
  • 51.
  • 52. To complete mapping, click the “Design” tab
  • 53. …and click “Add a Task List”
  • 54. …accepting most of the defaults as the facilitator will use the clipboard to copy the action items.
  • 55. Next, click to “Add Categorized List Activity”
  • 56. …to create a Process Evaluation activity to wrap-up the process.
  • 57.
  • 58. Finishing by clicking “Add Publish a Report”
  • 59. …keeping this closed until ready to publish.
  • 60. …and scrolling down to confirm the settings, the output format, and click to Submit.
  • 61. …and the process is now mapped. Here is the participant view with the first activity Open for people to begin identifying risks.
  • 62.
  • 63. Map your own process, or clip to copy and tweak from a growing array of Virtual WINs Team Maps