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PORTFÓLIo Juliana Reinert  Slides PPT On-screen Show (16:9)
 
Mistery User 80+   80+ Customer Satisfaction 90+   90+ Churn  1,34   1,35 2009   2010
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Pontos de atenção  12% - 18pp abaixo do MGY 67% - 5pp abaixo da média Liberdade para acessar  informações externas  Grau de flexibilidade  não está de acordo com expectativa Apenas 40%  se sentem recompensados
 
 
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OBRIGADA Juliana Reinert  Slides PPT On-screen Show (16:9)

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Portfólio_Slides 16:9

Notas do Editor

  1. Grau de flexibilidade no trabalho e recompensa por inovação são dois fatores de atenção para a Geração Y da Nextel. Suporte: Apenas 12% dos colaboradores sentem que tem liberdade para acessar informações externas (blogs, youtube, redes sociais, etc.) que possam facilitar o trabalho (18pp abaixo do MGY). 67% dos colaboradores entendem que o grau de flexibilidade percebido no trabalho (ex. horários, rotinas, local de trabalho, etc.) está de acordo com suas expectativas (5pp abaixo da média de favorabilidade da Nextel). Inovação: Apesar de 72% se sentirem encorajados a encontrar novas ou melhores formas de fazer as coisas, apenas 40% se sentem recompensados quando tem uma idéia inovadora e que pode ser aplicada na prática.
  2. A idéia de desenvolver um equipamento para tratamento do ar em ambientes internos, surgiu em 2004, quando um paciente conhecido teve que se submeter a um tratamento de CANCER, e tivemos conhecimento, atravéz dos médicos que o asistiam, que quando um paciênte é tratado através de quimioterapia, apresenta um período de baixa resistência imunológica pela própria característica agressiva do tratamento. Com esta baixa da resistencia imunológica temporária, o paciente fica sujeito ao desenvolvimento de outras doenças provocadas por micro-organismos oportunistas: viroses, infecções bacterianas, e outras. As mais comuns, são sentidas e transmitidas pelo ar ambiente.
  3. A situção atual do andamento do projeto pode ser resumida:
  4. ALTERAÇÕES: ENTRADA EM UM SÓ CLIQUE – (ESTÁ EM DOIS CLIQUES)