11. … it is a plan to arrive at a
specific destination!
12. Scenario Planning
• Process of imagining alternative futures – and
identify their implications
• Recognizing that we do not have one
future, but many
• Allows ‘options’ to remain in ‘play’
• Seeks to consider new and different options
• Liberates us from past thinking
• Helps us move to a “preferred future”
13. Scenarios
• Helps us to bring new ideas into our
thinking and planning
• Helps us to think more broadly about the
forces that are impacting libraries
• Are a great tool for engaging others so
that many views and insights are explored
• Nothing is right or wrong. Scenarios
encourage us to think about things we
normally don’t think about.
20. Its all about building stories & ideas
around a framework as a means
to an ongoing conversation.
It’s about what could happen,
not what will happen.
It’s about developing a preferred future!
23. Planning Horizon
• Focus on 3 to 5 years hence
• Use scenarios to explore the future with a
variety of stakeholders
• Focus on a Preferred Future that will really
respond to your customer’s needs
• Recognize that a plan does not survive the
first encounter with “reality” - adjust
25. An Important Question
Regardless of the scenarios used in the
planning process and your choice of a
Preferred Future, how will the library
add value in the life of each customer?
