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The Key to Improving Your
  Availability is FRACAS

                  by
              Jim Taylor
             CRE, CPE, CPMM
            Director of Operations,
   Machinery Management Solutions, Inc.
       www.machineryhealthcare.com
    http://blog.machineryhealthcare.com
Key Takeaway:
Effective root cause elimination can be done by
     the average maintenance professional




                                michaelcardus
You work in a facility or plant.
You’re a Maintenance professional:
A Crafts Person, a Planner, a Supervisor, a
 Maintenance Manager, or an Engineer.




                                        theakshay.
Low availability and repeat failures on your
equipment is affecting your production and
             customer service.
You want to find and eliminate these
              failures.
To keep track of it
 all, you need a
      system.

         A
Failure Reporting,
  Analysis, and
Corrective Action
      System
    (FRACAS).

                      English106
First, You must
 capture as much
information about
                       FSI
 the Event as you      Failure
         can.          Scene
                    Investigation
You must capture the details of the Event in
enough detail to do effective failure analysis.

        As found condition

        Failed components

        Operating parameters

        Sequence of events

        Fluid levels

        Signs of over temperature or pressure
You must capture the timeline of the Event in
      order to reconstruct the event.


 T0 – time of event
 T1 – time of trouble report
 T2 – maintenance on scene
 T3 – trouble shooting complete, parts ordered
 T4 – parts on site
 T5 – repairs complete
 T6 – test complete
 T7 – system back on line
The data you capture must be stored in a way to
       make analysis as easy as possible.
We need them
Capture the event     to calculate
   times and        metrics such as:
 forensics data.
                         MTBF
                         MTTR
                         MLDT
Use your DCS/SCADA/PLC to capture times,
   parameters, production information.
Collect forensic data for later analysis.
In the case of manual entry, you must hold
            people accountable!
Capture it in a
usable format.
The operator & craftsman must be
complete and accurate in their assessment
       and narrative of the event.
Do you like to write? Nether do I. Neither do our
  operators & craftsmen. So we have to teach
them to write in a simple, declarative sentences.
Simple declarative sentences

Declarative sentences are used to
convey information or to make
statements:

    David plays the piano.
    I hope you can come tomorrow.
    We've forgotten the milk.


                                This declarative sentence is spoken by
                                Don Corleone (played by Marlon
                                Brando) in the movie The Godfather
                                (1972).
Make data
  collection as
automatic & easy
   as possible.



                   A walk in the park.
PDA’s, tablet’s, etc. are cheap.
Strongly consider digital work orders
You can use drop downs, radio buttons,
pick lists, etc. to make it easy to collect
       specific categories of data.
Don’t allow work order closeout until all
        information is complete!
Second: Conduct
a Failure Analysis
 to find the real
  reason for the
      event.
Your Primary Objective




Prevention,
Not Blame!
•   Kepner-Tregoe
                 •   5 Whys
                 •   Cause Mapping
                 •   Apollo RCA
There are many   •   Fault Tree Analysis
   available     •   Success Tree Analysis
  techniques.    •   Failure Modes, Effects and
                     Criticality Analysis
                 •   Management Oversight & Risk
                     Tree (MORT)
                 •   …
A simple method




           5 Whys
A complex one




        Fault Tree Analysis
There is not
usually one single
      cause
Types of Causes

                            (Required by process?)
                 Lacquer
                            (yes)
              (Flammable)


Fire in
              Oxygen
paint                       (yes)
               in air
 tank


              Ignition      (no)
               source
Action and Condition causes


             Lacquer
                         (Condition)
          (Flammable)


Fire in
          Oxygen
paint                    (Condition)
           in air
 tank


          Craftsperson
           drops non-    (Action)
          safe wrench.
Don’t stop too soon



Why was craftsperson using a non-safe wrench?

Is oxygen really required by the process?

Is a water-based lacquer required?

…
Cause mapping
                    And/Or
Try to use two     Fault tree
techniques to
                    And/Or
   confirm
                 Kepner-Tregoe
                    And/Or
                      …
I like back of the envelope calculations to
        make sure I’m talking reality.
Third: develop a
corrective action
      plan.
You can use the
  RCM decision
tree to decide on
   the correct
   procedure.
As you can see, the decision tree is biased
        towards Condition Assessment.
Will the failure have
a direct and adverse     No
 effect on safety or
   environment?
                              Will the failure have a
   Yes                         direct and adverse       No
                        Yes   effect on operations
                              (quantity or quality)?
                                                         Will the failure result in
                                                          other economic loss
                                                  Yes    (high cost damage to
 Is there an effective   No                              machines or system)?
 Condition Monitoring                                                     No
                                                                      ate
technology/approach?
   Yes
                          Is there an effective   No              ndid -
                                                                Ca or
                               Preventive
                                                                  F




                                                                                      3tree.vsd
                           Maintenance task?
                           Yes
Develop & schedule       Develop & schedule        Redesign system
Condition Monitoring         PM task.               or accept risk.        Run-to-Fail
        task.
You may find redesign is best option in some
                   cases.
Will the failure have
a direct and adverse     No
 effect on safety or
   environment?
                              Will the failure have a
   Yes                         direct and adverse       No
                        Yes   effect on operations
                              (quantity or quality)?
                                                         Will the failure result in
                                                          other economic loss
                                                  Yes    (high cost damage to
 Is there an effective   No                              machines or system)?
 Condition Monitoring                                                     No
                                                                      ate
technology/approach?
   Yes
                          Is there an effective   No              ndid -
                                                                Ca or
                               Preventive
                                                                  F




                                                                                      3tree.vsd
                           Maintenance task?
                           Yes
Develop & schedule       Develop & schedule        Redesign system
Condition Monitoring         PM task.               or accept risk.        Run-to-Fail
        task.
Make sure the
procedure is both
  effective and     Effective
   applicable.         and
                    Applicable
An Applicable procedure
actually improves the situation.
An Effective procedure

costs less to do the procedure

  than to suffer the failure.
Develop a
corrective action
 plan in enough
 detail to enable
    effective
   application.
The Job plan should have step by step actions.
You now have a Job Plan that should either
eliminate the cause of the failures or give you
   enough lead time to manage the failure.
Forth: Implement
   a system of
 accountability
SMART Objective
Individual responsibility and authority
Include on agenda of the weekly planning
                meeting
So what has
 our FRACAS
accomplished
We started with a piece of equipment that was
              causing problems.
We did a Root Cause Analysis to find out
   what was causing the problems.
Then we developed an Action Plan to
       eliminate the cause.
We now must put that Plan into action and track
                the results.
If we do this effectively, we should see an
            increase in Ao and a decrease in costs.


                                 Goal



           Avoided                      Avoided


Managed




                      Surprise                        Managed
                                           Surprise
Key Takeaway:
You can perform this kind of analysis.




                                  theakshay.
Do it and you’ll eliminate most failures,
  and you’ll have a happy customer.




                               Muffet
Your Next Step
    (Homework)

Within the next week pick a recent Event:

Collect as much information about the Event as you can.
Interview the operators and the craftsmen. Look at the replaced
and/or the broken parts. Record the details on a computer
(Excel).
Perform a RCFA.
Develop a way to manage that failure using RCM principles.
Write and implement a Job Plan to correct the problem.

Give me a call if you have questions or want help.
Questions?
     Comments?
          Jim Taylor
          CRE, CPE, CPMM


         Director of Operations,
Machinery Management Solutions, Inc.
    www.machineryhealthcare.com
 http://blog.machineryhealthcare.com
             765-366-4285

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The key to improving your availability is fracas

  • 1. The Key to Improving Your Availability is FRACAS by Jim Taylor CRE, CPE, CPMM Director of Operations, Machinery Management Solutions, Inc. www.machineryhealthcare.com http://blog.machineryhealthcare.com
  • 2. Key Takeaway: Effective root cause elimination can be done by the average maintenance professional michaelcardus
  • 3. You work in a facility or plant.
  • 4. You’re a Maintenance professional: A Crafts Person, a Planner, a Supervisor, a Maintenance Manager, or an Engineer. theakshay.
  • 5. Low availability and repeat failures on your equipment is affecting your production and customer service.
  • 6. You want to find and eliminate these failures.
  • 7. To keep track of it all, you need a system. A Failure Reporting, Analysis, and Corrective Action System (FRACAS). English106
  • 8. First, You must capture as much information about FSI the Event as you Failure can. Scene Investigation
  • 9. You must capture the details of the Event in enough detail to do effective failure analysis. As found condition Failed components Operating parameters Sequence of events Fluid levels Signs of over temperature or pressure
  • 10. You must capture the timeline of the Event in order to reconstruct the event. T0 – time of event T1 – time of trouble report T2 – maintenance on scene T3 – trouble shooting complete, parts ordered T4 – parts on site T5 – repairs complete T6 – test complete T7 – system back on line
  • 11. The data you capture must be stored in a way to make analysis as easy as possible.
  • 12. We need them Capture the event to calculate times and metrics such as: forensics data. MTBF MTTR MLDT
  • 13. Use your DCS/SCADA/PLC to capture times, parameters, production information.
  • 14. Collect forensic data for later analysis.
  • 15. In the case of manual entry, you must hold people accountable!
  • 16. Capture it in a usable format.
  • 17. The operator & craftsman must be complete and accurate in their assessment and narrative of the event.
  • 18. Do you like to write? Nether do I. Neither do our operators & craftsmen. So we have to teach them to write in a simple, declarative sentences.
  • 19. Simple declarative sentences Declarative sentences are used to convey information or to make statements: David plays the piano. I hope you can come tomorrow. We've forgotten the milk. This declarative sentence is spoken by Don Corleone (played by Marlon Brando) in the movie The Godfather (1972).
  • 20. Make data collection as automatic & easy as possible. A walk in the park.
  • 21. PDA’s, tablet’s, etc. are cheap. Strongly consider digital work orders
  • 22. You can use drop downs, radio buttons, pick lists, etc. to make it easy to collect specific categories of data.
  • 23. Don’t allow work order closeout until all information is complete!
  • 24. Second: Conduct a Failure Analysis to find the real reason for the event.
  • 26. Kepner-Tregoe • 5 Whys • Cause Mapping • Apollo RCA There are many • Fault Tree Analysis available • Success Tree Analysis techniques. • Failure Modes, Effects and Criticality Analysis • Management Oversight & Risk Tree (MORT) • …
  • 27. A simple method 5 Whys
  • 28. A complex one Fault Tree Analysis
  • 29. There is not usually one single cause
  • 30. Types of Causes (Required by process?) Lacquer (yes) (Flammable) Fire in Oxygen paint (yes) in air tank Ignition (no) source
  • 31. Action and Condition causes Lacquer (Condition) (Flammable) Fire in Oxygen paint (Condition) in air tank Craftsperson drops non- (Action) safe wrench.
  • 32. Don’t stop too soon Why was craftsperson using a non-safe wrench? Is oxygen really required by the process? Is a water-based lacquer required? …
  • 33. Cause mapping And/Or Try to use two Fault tree techniques to And/Or confirm Kepner-Tregoe And/Or …
  • 34. I like back of the envelope calculations to make sure I’m talking reality.
  • 36. You can use the RCM decision tree to decide on the correct procedure.
  • 37. As you can see, the decision tree is biased towards Condition Assessment. Will the failure have a direct and adverse No effect on safety or environment? Will the failure have a Yes direct and adverse No Yes effect on operations (quantity or quality)? Will the failure result in other economic loss Yes (high cost damage to Is there an effective No machines or system)? Condition Monitoring No ate technology/approach? Yes Is there an effective No ndid - Ca or Preventive F 3tree.vsd Maintenance task? Yes Develop & schedule Develop & schedule Redesign system Condition Monitoring PM task. or accept risk. Run-to-Fail task.
  • 38. You may find redesign is best option in some cases. Will the failure have a direct and adverse No effect on safety or environment? Will the failure have a Yes direct and adverse No Yes effect on operations (quantity or quality)? Will the failure result in other economic loss Yes (high cost damage to Is there an effective No machines or system)? Condition Monitoring No ate technology/approach? Yes Is there an effective No ndid - Ca or Preventive F 3tree.vsd Maintenance task? Yes Develop & schedule Develop & schedule Redesign system Condition Monitoring PM task. or accept risk. Run-to-Fail task.
  • 39. Make sure the procedure is both effective and Effective applicable. and Applicable
  • 40. An Applicable procedure actually improves the situation.
  • 41. An Effective procedure costs less to do the procedure than to suffer the failure.
  • 42. Develop a corrective action plan in enough detail to enable effective application.
  • 43. The Job plan should have step by step actions.
  • 44. You now have a Job Plan that should either eliminate the cause of the failures or give you enough lead time to manage the failure.
  • 45. Forth: Implement a system of accountability
  • 48. Include on agenda of the weekly planning meeting
  • 49. So what has our FRACAS accomplished
  • 50. We started with a piece of equipment that was causing problems.
  • 51. We did a Root Cause Analysis to find out what was causing the problems.
  • 52. Then we developed an Action Plan to eliminate the cause.
  • 53. We now must put that Plan into action and track the results.
  • 54. If we do this effectively, we should see an increase in Ao and a decrease in costs. Goal Avoided Avoided Managed Surprise Managed Surprise
  • 55. Key Takeaway: You can perform this kind of analysis. theakshay.
  • 56. Do it and you’ll eliminate most failures, and you’ll have a happy customer. Muffet
  • 57. Your Next Step (Homework) Within the next week pick a recent Event: Collect as much information about the Event as you can. Interview the operators and the craftsmen. Look at the replaced and/or the broken parts. Record the details on a computer (Excel). Perform a RCFA. Develop a way to manage that failure using RCM principles. Write and implement a Job Plan to correct the problem. Give me a call if you have questions or want help.
  • 58. Questions? Comments? Jim Taylor CRE, CPE, CPMM Director of Operations, Machinery Management Solutions, Inc. www.machineryhealthcare.com http://blog.machineryhealthcare.com 765-366-4285

Notas do Editor

  1. The bottom line? A happy customer. And isn’t that what we want?I thank you for your attention. The invitation from GlobalSpec to do this short course, and their support in producing it was much appreciated.