Resume

1. James Charles Radcliff
1614 W. Columbia Ave. #1
Chicago, IL 60626
773-680-6041
JCRadcliff@gmail.com
PROFESSIONAL EXPERIENCE
kCura, Chicago, IL
February 2011 – July 2011
Technical Recruiter
Full life cycle recruiting for .NET Development, SQL, Technical Support, Sales, and Marketing
professionals for startup Software Company in the litigation technology sector. Worked with hiring
managers to develop first integration of in house recruiting process. Mapped recruiting process flow and
developed formalized interview process based on top grading and behavioral based competency
techniques. Sourced, screened, and presented candidates from Director to entry level. Worked with
development team to build new Applicant Tracking System based on company’s technology. Built
sourcing strategy focusing on utilization of internet posting, internal referral programs, focused
networking, and direct sourcing that utilize Web 2.0 technologies; as well as built company program for
employees to become more interactive in technology and specialty user groups to give more company
exposure for recruiting. Developed company value proposition and branding for employment potential.
Expanded campus recruiting and relationship strategies for growing need of new graduate hiring beyond
two local schools. Built reporting metrics process to track progress and effectiveness of recruiting
process. Created vendor management process to control agency use and spending. In house
administrator for third party ATS.
- Areas of focus: ASP.NET, ADO.NET, C#, VB.NET, OOD, MS-SQL DBA, Java.
- Sourced and hired over 40 new employees in both experienced and entry level positions.
DeVry Inc., Oakbrook Terrace, IL
November 2008 – February 2011
Sr. Recruiter and Client Relationship Specialist
Responsibilities included full life cycle recruiting and growth planning within one of the largest market
driven Education companies in the US, focusing within IT, Corporate Operations, Finance, and Campus
Faculty and Staff. Developed strategy to improve recruiting interaction with department hiring managers
to insure best practice and increased interactivity in the recruiting process. Worked with compensation
team to develop strong overall compensation packages to insure best practice. Developed complete and
detailed compensation packages for senior level roles that brought best utilization of structure available.
Trained hiring managers and their team members on best practice in interviewing. Developed sourcing
strategies that incorporated internet posting, internal referral programs, focused networking and direct
sourcing that utilize Web 2.0 technologies. Arranged and conducted initial interview of candidates using
Behavioral Based Interview techniques to determine candidates fit and motivations, scheduled interviews
with executive management team, debriefed both internal managers and candidates during the interview
process, worked with Human Resources to approve offers negotiated, and finalized offer delivery and
transitioned candidates. Trained internal recruiting staff on best practices and strategies for online
sourcing utilizing complex search string methodology to maximize results. Used iCIMS Applicant Tracking
System for the recruiting process. Used Ceridian ATS system initially.
- Sourced and hired over 100 new employees in both experienced and entry level positions.
- Sourced and hired Director and above level roles within DeVry with technology focus.
- Directly hired over 50 contractors into critical short term roles that reduced costs.
- Worked with developing an internship program within the IT Department.
- Areas of focus include Technology Infrastructure (Oracle, Cisco, Microsoft Enterprise Systems,
UNIX, AS400, Juniper, BIG-IP F5), Technology Applications (Oracle, Salesforce.com, Lawson,
Java, C++), Corporate Project Management (Technical, Operations, and Finance), Campus
Operations, Collegiate Faculty (On Site and On Line)

2. Accenture HR BPO Services, Chicago, IL
March 2007 – October 2008
Sr. Recruiter, Team Lead (Contract)
Responsibilities included full life cycle recruiting of experienced and entry level candidates at all levels
across the Consulting and Services workforces for one of the world’s largest consulting firms. Managed
relationships with Senior Executives to develop a full profile of hiring needs. Developed sourcing
strategies that incorporated internet posting, internal referral programs, focused networking and direct
sourcing that utilized Web 2.0 technologies. Arranged and conducted initial interview of candidates using
Behavioral Based Interview techniques to determine candidates fit and motivations, scheduled interviews
with executive management team, debriefed both internal managers and candidates during the interview
process, worked with Human Resources to approve offers negotiated, and finalized offer delivery and
transitioned candidates to insure a seamless on boarding into Accenture. Served as the Team Lead and
main point of contact with hiring managers to insure maximization of results for each project.
- Sourced and hired over 70 new employees in both experienced and entry level positions.
- Became an expert on new sourcing strategies and Web 2.0 tools such as focused search engine
search strings utilizing Google, leveraged networking sites such as Linked In, and developed
processes that focus on utilizing the internet as a fully functional research tool. Trained team
members on utilizing these tools and internet sourcing strategies.
- Worked closely with Management to insure OFCCP compliance.
- Used Taleo Applicant Tracking System to maintain all functions of the recruiting process.
- Maintained multiple groups across different skill sets simultaneously in a complex matrix
structure.
- Served as team lead for 1-3 recruiters with multiple groups.
Recruiting Projects:
Technology Delivery Center – October 2008: Focused on hiring SAP and Oracle development
candidates into this internal Accenture technology production support group. Worked with hiring
managers to develop strategy to fulfill the growing demand. Focused on skill sets including SAP
Basis and ABAP, and Oracle EBS.
Accenture National Security Services (Offering Lead) – September 2007 – October 2008:
Managed sourcing and hiring process with a high profile Military SAP outsourced project. Worked
closely with Senior Executives and Senior Managers to develop a sourcing strategy to address
growing needs on the project to find local sources to insure the profitability of the project.
Focused on technology skill sets including SAP Functionality and Development in FI, BI (BW),
ABAP, XI, BASIS, NW (Net Weaver), SAP Security, Oracle Data Base management and
development, Data Quality and Data Conversion. Achieved well above expectations in this project
that required local candidates with the ability to gain Government Security Clearance.
Consulting Business Development (Offering Lead) – September 2007 – September 2008:
Managed the staffing process for the sales group of Accenture’s Products Consulting business
unit.
Health and Life Sciences Provider Transformation – September 2007 – March 2008:
Focused on Provider Operations and Revenue Cycle consulting. Managed the staffing process
for the financial and operational side of Accenture’s Healthcare consulting practice. Sourced large
pools of candidates from competitors and service providers. Set up and travel to facilitate
interview and assessment days in Chicago, Pittsburgh, and Detroit.
Health and Life Sciences Provider and Payer Systems – March 2007 – August 2007: Worked
closely with group Lead Senior Executive to develop sourcing strategy to insure success of
growth expectations for the Healthcare ERP sector practice. Set up and travel to facilitate
interview and assessment days in Chicago, St. Louis, Pittsburgh and San Francisco. Focused on
skill sets including EPIC, Eclipsys and Siemens healthcare ERP systems implementation.
Spherion, Chicago, IL
January 2007 – March 2007
Lead Recruiter and Client Liaison – RPO
JCRadcliff@gmail.com 773-680-6041

3. Developed initial process for Recruitment Process Outsourcing project for one of the largest US Airlines
operations in the US and Canada. Worked with projects Account Manager to develop a process that best
served the Airlines staffing needs. Developed reporting, tracking tools and Metrics for reporting on
process to the Client. Had direct responsibility for 85% of all Airline Ground Services hiring. Was internal
knowledge and support contact for Taleo ATS system. Built a team working environment with the airlines
recruiters to create a smooth process.
- Directed and mentored 4 direct and 6 indirect reports located in multiple locations of the country.
- Developed process for interacting with local Spherion offices for processing local applicants.
People Are The Future, Chicago, IL
August 2006 – January 2007
Talent Acquisition Process Manager
Worked with Companies to develop improved Corporate Hiring strategies. Evaluated Companies current
hiring process thru discussion with hiring managers and critiquing current documentation and
communication systems. Developed hiring, retention, compensation and succession systems.
Implemented new systems thru the entire company to establish a Talent Management plan. Developed
Metrics plan to determine cost per hire and efficiency. Developed training materials and process for new
and existing employees. Developed and deployed expanded recruiting processes for in house recruiting
department. Developed stronger communication process between recruiting department and hiring
managers. Worked with HR Managers to develop retention plan to stop and reverse employee loss.
Evaluated and recommend improvements to companies HRIS systems. Revamped or created recruiting
documentation process.
- Worked with Startup companies to develop HR and recruiting department and functions.
RPh on the Go USA, Inc., Skokie, IL
October 2002 – July 2006
Regional Manager
Directed a team of 7, including 4 recruiters, 1 sales person and 2 support personnel. Developed and
secured contracts with over 20 National and Regional Clients potentially worth over $50 Million. Tripled
the Candidate database size through Member and Board list contact information generation and scraping.
Developed Metrics to track individual and team performance. Recruited Pharmacists, Pharmacy
Technicians, and Pharmaceutical Industry Researchers. Worked with clients to develop full assessment
of needs and present pre-qualified candidates to insure best solution. Counseled hiring managers on best
practices during the interview process. Maintained key account management process for territory to
increase revenue growth. Simultaneously sourced, recruited and account managed 20 – 60 open job
requisitions. Used IRIS computer system for applicant and resume tracking, job order fulfillment, and
client billing and tracking.
ADDITIONAL EXPERIENCE
WirelessResumes.com, Chicago, IL, January 2002 – August 2002
Site Marketing Manager
AppleOne, Chicago, IL, January 2001 – November 2001
Manager
SHS Inc., Chicago, IL, April 1999 – December 2000
Recruiting Lead
EDUCATION
West Virginia University, Morgantown, WV
BA Political Science
REFERENCES AVAILABLE UPON REQUEST
JCRadcliff@gmail.com 773-680-6041