SlideShare uma empresa Scribd logo
1 de 25
Company Purpose
• Streamline and centralize patient referrals
    – Both:
        • Patient referrals between PCP’s (primary care physicians) and specialist
          physicians, and
        • Patient referrals from physicians to diagnostic providers (blood tests, CT’s,
          MRI’s, Ultrasounds, X-Rays, etc.)
• Take the currently long and inefficient process (multiple days,
  phone calls, faxes) and make it a very quick single transaction
• Collect useful data on all referrals, and use it to further increase
  referral and provider efficiency
• Provide specialists with a better mix of incoming patients, thus
  increasing their profitability
• Patient should leave original appointment with referral
  appointment(s) in hand
Problem
• Current referrals (in private practice) generally take place
  over the phone, with fax machines, or email like systems
   – Can take multiple days just to make appt
• Patient typically has no say who/where/when their new
  appointment will be.
• Specialists have little-to-no control over their incoming
  referrals, and no data on their competitors’ incoming
  referrals.
• Specialists like orthos or cardios DON’T want their
  appointments to be available to just anyone, like on
  ZocDoc.
   – Specialists and diagnostic providers want their appointments
     JUST in the hands of the patients who really need them.
Problem: statistics
• 60-70% or referrals go unscheduled
• 68% of specialists receive no patient information from
  PCP’s prior to patient visit
• 25% of PCP’s do not receive timely information post-
  referral
• Providers spend $20 in labor to file each document and
  lose 1 in 20 documents, costing $125
• 86% of mistakes in healthcare are administrative
• Providers need to fill out an average of 20,000 forms/year
• Average ratio of staff handling paperwork to doctors is 8:1
• Lost referrals can cost a facility $100’s of thousands to
  millions per year in lost treatment revenue
Problem: Current Referral Process
                                                              3.) Later that day, or days    4.) Referral nurse calls one
                                                              later, PCP’s referral nurse    of the specialists and asks
 1.) PCP Decides to refer      2.) PCP makes little note in
                                                                spends time looking up         for appointment times
   patient to specialist             patient’s chart
                                                                 which local specialists     (making multiple referrals,
                                                              accept patient’s insurance      they stack up each day)




                                 7.) IF: the appointment        6.) Referral nurse calls
8.) ELSE: The referral nurse
                               worked for the patient, the     patient tells patient their   5.) Referral nurse chooses
  has to call the specialist
                                referral nurse will fax the    appointment time/place        one of the appointments
  again to get a different
                                 specialist the patient’s     (hopefully it works for the          for the patient
       appointment
                               information, and be done.                patient)




9.) Repeat 6-8 until patient
has appointment, or gives
                                LATER: 68% of specialists
                                    receive no patient
                                                               Currently, 60-70% of
up (60-70% or referrals go
       unscheduled)
                                 information from PCP’s
                                   prior to patient visit      referrals go unscheduled
Solution
                                                        3.) Patient gets to
                                                     choose the appointment      Patient leaves PCP office
1.) PCP decides to refer   2.) PCP (or nurse) runs
                                                       that works for them,      happy, appointment(s) in
  patient to specialist     query on WorkMeIn
                                                      with the specialist they             hand
                                                               want


• Queries only include providers who accept the
  patient’s insurance plan
• Patient gets to choose appointment
• CCD’s (continuity of care documents) are included
  with each referral for smooth patient handoff
• Completed referral takes about 2 mins using
  WorkMeIn
Solution: Bigger Picture
• Probability (heuristic) of each patient referral
  requiring surgery is calculated at the time of
  referral using classification algorithm (in
  development) –> The patient’s “Priority Score”
   – Specialists set how restrictive they want to be with
     their schedule
      • Specialists can give priority to PCP’s they have personal ties
        with, or who’s referrals lead to most surgeries
   – Patient’s “Priority Score” and PCP’s “weighting” with
     each specialist is combined at the time of referral to
     determine how soon the patient can get in with each
     specialist
Solution: Bigger Picture (continued)
• So, if a patient had a high probability of needing
  surgery, they would be able to get in with the most
  competitive surgeon right away
• If patient had low probability of needing surgery, they
  might have to wait for the most competitive surgeon,
  but could get in with Dr. New-in-town tomorrow
• This increases Dr. Big-shot’s surgery:newpatient ratio,
  and helps fill Dr. New-in-town’s clinic, making them
  both more profitable
• On top of this, the patient is still getting to choose the
  appointment that works for them
Why Now?
• Affordable Care Act
   – Stage 2 Meaningful use- right around the corner
      • CCD’s, and XML based continuity of care document
      • ^ Mandated standardized communication protocols between
        EMR’s/EHR’s
   – Private Practice Pressures: ACO’s and IPA’s
      • Physicians assuming greater responsibility for the health of
        populations, not individuals
      • Physicians are relinquishing private practice autonomy in favor of
        networks and group formations
          – Accountable Care Organizations (ACO) and Independent Physicians’
            Associations (IPA)
      • ACO’s and IPA’s bring together providers and reward them for
        controlling costs
          – Incentive to increase efficiency, as well as keep patients within ACO/IPA
Why Now? (In short)
• Patient data is being standardized and thus easily
  passed with referral
• Massive downward financial pressure on private
  practice physicians
   – WorkMeIn makes them more efficient, more
     competitive, and more profitable
• IPA’s and ACO’s
   – WorkMeIn helps them keep patients in their network,
     and helps them save money, directly impacting their
     bottom line
Market Size
• 850,000 physicians in US
  – Assuming we could subscribe 4% of US physicians to
    analytics packages:
     • Market potential for analytics packages is $28,560,000/yr
• 5,211 medical imaging centers in US
  – Assuming we could provide 7% of referrals to these
    centers at $30/referral, with each center receiving an
    avg 17 referrals/day (252 work days/year):
     • Market potential for imaging referrals is $46,880,000/yr
• Total capturable market: $75,440,000 rev/yr
Competition
• The dinosaurs:
  – Cerner
  – Epic
  – eClinicalWorks
  – fax machines
• The younger guys:
  – ZocDoc
  – referralMD
  – Patient Placement Systems
Competition
Competition: What they all do wrong
• Point to point referrals – no handshake, no
  transaction, no handoff
  – Just a 1 directional packet of information, a
    glorified email.
• Patient still has no say in who/where/when
  appointment will be
• They do nothing to improve the incoming
  patient mix for the specialists
Competition: Additional pains
• Despite their lack of value added to the
  practice, the are very expensive:
  – Cerner: $5000 - $15,000
  – referralMD: $250/mo, with limited # referrals
  – THEY ALSO REQUIRE 3 MONTHS TO SET UP!
Product
• Physician facing app, patients don’t have direct access
• Referrals take about 2 minutes using our prototypes
• Iterated through several prototypes based on physician
  feedback, and continually refining/iterating
• Fully HIPAA compliant using high security SSLv3 and
  bcrypt encryption, so data is safe
• Portals for PCP’s, Specialists, and Diagnostic/Imaging
  providers
   – Manage referrals, receive updates, edit settings, and view
     competitive data such as market share analysis
Product
• Content
Business Model
• Basic usage is free for physicians- unlimited referrals
• Revenue streams:
   – Access to competitive data and analytics sold to physicians
     on monthly subscription
      • Only we can provide this info, such as referral market share
      • In an eat-what-you-kill business, this is invaluable
   – Referrals to diagnostic imaging centers (like MRI owners)
     cost the receiving center on a per-referral basis
      • If we control the local referrals, and every patient in their door is
        $500 for them, they’ll happily pay us $30/referral
   – Specialists can pay to improve their ranking in referral
     query results
Team
• Founder: Jon Gautsch
   – Formerly pre-med/business major, now Comp Sci at the University of Notre
     Dame, 2014
   – A Grand Prize Winner in the 2012/2013 GE Hospital Quest, out of over 3000
     submissions
   – Turned down position at Epic Health Systems to work full time on WorkMeIn
• Advisors:
   – Dr. Thomas Gautsch M.D.
       • Johns Hopkins trained, board certified orthopedic surgeon
       • Crucial in guiding product to meet physician needs
       • He’s my dad, so I have unlimited access to his input
   – Dr. NiteshChawla, Ph.D.
       • Extensive experience in handling and anlyzing large amounts of medical and patient data
         in a secure and HIPAA compliant way
       • Data mining and machine learning expert
   – David Lamb, J.D.
       • Former editor-in-chief of Notre Dame Law Review
       • Corporate lawer for Chadbourne& Parke LLP
Financials
• So far the only expenses have been about
  $550 worth of web services (domain, hosting,
  SSL certificates, etc), $350 for forming LLC,
  and time
• WorkMeIn currently has about $3000 in cash
  (from Jon)
• Jon owns 96%, Dr. Gautsch owns 2%, Dr.
  Chawla owns 2%
Financials: Projections
Financials: Projections
Financials: Projections
Financials: Projections

Mais conteúdo relacionado

Mais procurados

Automating the Patient Experience
Automating the Patient ExperienceAutomating the Patient Experience
Automating the Patient ExperienceTrustRobin
 
Diary Of Medical Management Issues 1
Diary Of Medical Management Issues 1Diary Of Medical Management Issues 1
Diary Of Medical Management Issues 1guestff6dc7
 
PDSA - Front Board Rev - OFC
PDSA - Front Board Rev - OFCPDSA - Front Board Rev - OFC
PDSA - Front Board Rev - OFCalfred lopez
 
Wait time for treatment in hospital ED
Wait time for treatment in hospital EDWait time for treatment in hospital ED
Wait time for treatment in hospital EDAaron Fuhrman
 
The Meaningful Care Organization: Developing Patient Engagement Strategies
The Meaningful Care Organization: Developing Patient Engagement StrategiesThe Meaningful Care Organization: Developing Patient Engagement Strategies
The Meaningful Care Organization: Developing Patient Engagement StrategiesEngagingPatients
 
Innovations & Results: What's Working and What Will it Take?
Innovations & Results: What's Working and What Will it Take?Innovations & Results: What's Working and What Will it Take?
Innovations & Results: What's Working and What Will it Take?EngagingPatients
 
iON Wellness- Pretti Slim Case Study
iON Wellness- Pretti Slim Case StudyiON Wellness- Pretti Slim Case Study
iON Wellness- Pretti Slim Case StudyChirantan Ghosh
 
Abc Rx Newsletter Emp
Abc Rx Newsletter EmpAbc Rx Newsletter Emp
Abc Rx Newsletter EmpEPeralta210
 
International Journal of Computational Engineering Research(IJCER)
International Journal of Computational Engineering Research(IJCER)International Journal of Computational Engineering Research(IJCER)
International Journal of Computational Engineering Research(IJCER)ijceronline
 
Handoff Workshop - 2 Hour Training
Handoff Workshop - 2 Hour TrainingHandoff Workshop - 2 Hour Training
Handoff Workshop - 2 Hour TrainingVineet Arora
 
NextGen Ambulatory EHR: Simple. Smart. Fast.
NextGen Ambulatory EHR: Simple. Smart. Fast.NextGen Ambulatory EHR: Simple. Smart. Fast.
NextGen Ambulatory EHR: Simple. Smart. Fast.NextGen Healthcare
 
Community Health Network Decreases Lost Drug Charges by 40% with Anesthesia M...
Community Health Network Decreases Lost Drug Charges by 40% with Anesthesia M...Community Health Network Decreases Lost Drug Charges by 40% with Anesthesia M...
Community Health Network Decreases Lost Drug Charges by 40% with Anesthesia M...McKesson Surgical Solutions
 
Clinical Workflow Implementation
Clinical Workflow ImplementationClinical Workflow Implementation
Clinical Workflow ImplementationEdward Stern
 
Fall 2014 Communique by Anesthesia Business Consultants (ABC)
Fall 2014 Communique by Anesthesia Business Consultants (ABC)Fall 2014 Communique by Anesthesia Business Consultants (ABC)
Fall 2014 Communique by Anesthesia Business Consultants (ABC)Anesthesia Business Consultants
 
10 Ways To Enhance Patient Experience
10 Ways To Enhance Patient Experience10 Ways To Enhance Patient Experience
10 Ways To Enhance Patient ExperienceTitan Web Agency
 
LDI Health Policy Seminar 4_6_12: Care Management at Geisinger: Approach, Res...
LDI Health Policy Seminar 4_6_12: Care Management at Geisinger:Approach, Res...LDI Health Policy Seminar 4_6_12: Care Management at Geisinger:Approach, Res...
LDI Health Policy Seminar 4_6_12: Care Management at Geisinger: Approach, Res...Leonard Davis Institute of Health Economics
 
Enabling community and patient centred care, pop up uni, 11am, 3 september 2015
Enabling community and patient centred care, pop up uni, 11am, 3 september 2015Enabling community and patient centred care, pop up uni, 11am, 3 september 2015
Enabling community and patient centred care, pop up uni, 11am, 3 september 2015NHS England
 

Mais procurados (20)

Automating the Patient Experience
Automating the Patient ExperienceAutomating the Patient Experience
Automating the Patient Experience
 
Diary Of Medical Management Issues 1
Diary Of Medical Management Issues 1Diary Of Medical Management Issues 1
Diary Of Medical Management Issues 1
 
PDSA - Front Board Rev - OFC
PDSA - Front Board Rev - OFCPDSA - Front Board Rev - OFC
PDSA - Front Board Rev - OFC
 
Wait time for treatment in hospital ED
Wait time for treatment in hospital EDWait time for treatment in hospital ED
Wait time for treatment in hospital ED
 
Advanzed Health Care
Advanzed Health CareAdvanzed Health Care
Advanzed Health Care
 
The Meaningful Care Organization: Developing Patient Engagement Strategies
The Meaningful Care Organization: Developing Patient Engagement StrategiesThe Meaningful Care Organization: Developing Patient Engagement Strategies
The Meaningful Care Organization: Developing Patient Engagement Strategies
 
Innovations & Results: What's Working and What Will it Take?
Innovations & Results: What's Working and What Will it Take?Innovations & Results: What's Working and What Will it Take?
Innovations & Results: What's Working and What Will it Take?
 
iON Wellness- Pretti Slim Case Study
iON Wellness- Pretti Slim Case StudyiON Wellness- Pretti Slim Case Study
iON Wellness- Pretti Slim Case Study
 
Abc Rx Newsletter Emp
Abc Rx Newsletter EmpAbc Rx Newsletter Emp
Abc Rx Newsletter Emp
 
International Journal of Computational Engineering Research(IJCER)
International Journal of Computational Engineering Research(IJCER)International Journal of Computational Engineering Research(IJCER)
International Journal of Computational Engineering Research(IJCER)
 
Handoff Workshop - 2 Hour Training
Handoff Workshop - 2 Hour TrainingHandoff Workshop - 2 Hour Training
Handoff Workshop - 2 Hour Training
 
NextGen Ambulatory EHR: Simple. Smart. Fast.
NextGen Ambulatory EHR: Simple. Smart. Fast.NextGen Ambulatory EHR: Simple. Smart. Fast.
NextGen Ambulatory EHR: Simple. Smart. Fast.
 
Community Health Network Decreases Lost Drug Charges by 40% with Anesthesia M...
Community Health Network Decreases Lost Drug Charges by 40% with Anesthesia M...Community Health Network Decreases Lost Drug Charges by 40% with Anesthesia M...
Community Health Network Decreases Lost Drug Charges by 40% with Anesthesia M...
 
Resume
ResumeResume
Resume
 
Clinical Workflow Implementation
Clinical Workflow ImplementationClinical Workflow Implementation
Clinical Workflow Implementation
 
Fall 2014 Communique by Anesthesia Business Consultants (ABC)
Fall 2014 Communique by Anesthesia Business Consultants (ABC)Fall 2014 Communique by Anesthesia Business Consultants (ABC)
Fall 2014 Communique by Anesthesia Business Consultants (ABC)
 
10 Ways To Enhance Patient Experience
10 Ways To Enhance Patient Experience10 Ways To Enhance Patient Experience
10 Ways To Enhance Patient Experience
 
LDI Health Policy Seminar 4_6_12: Care Management at Geisinger: Approach, Res...
LDI Health Policy Seminar 4_6_12: Care Management at Geisinger:Approach, Res...LDI Health Policy Seminar 4_6_12: Care Management at Geisinger:Approach, Res...
LDI Health Policy Seminar 4_6_12: Care Management at Geisinger: Approach, Res...
 
Accent Smile Center Presentation
Accent Smile Center PresentationAccent Smile Center Presentation
Accent Smile Center Presentation
 
Enabling community and patient centred care, pop up uni, 11am, 3 september 2015
Enabling community and patient centred care, pop up uni, 11am, 3 september 2015Enabling community and patient centred care, pop up uni, 11am, 3 september 2015
Enabling community and patient centred care, pop up uni, 11am, 3 september 2015
 

Destaque

Designers @ Hackathons
Designers @ HackathonsDesigners @ Hackathons
Designers @ HackathonsEric Bell
 
Myopic cnvm Baroda Ophthalmic society 2014
Myopic cnvm Baroda Ophthalmic society 2014Myopic cnvm Baroda Ophthalmic society 2014
Myopic cnvm Baroda Ophthalmic society 2014Dr. Anand Sudhalkar
 
Anti vegf intravitreal injections
Anti vegf intravitreal injectionsAnti vegf intravitreal injections
Anti vegf intravitreal injectionsAlaa Farsakh
 
Improving ruli district hospital's patient referral system, final, 4.12.11
Improving ruli district  hospital's patient referral system, final, 4.12.11Improving ruli district  hospital's patient referral system, final, 4.12.11
Improving ruli district hospital's patient referral system, final, 4.12.11Wendy_Leonard
 

Destaque (7)

Designers @ Hackathons
Designers @ HackathonsDesigners @ Hackathons
Designers @ Hackathons
 
Evolutio Referral Management
Evolutio Referral ManagementEvolutio Referral Management
Evolutio Referral Management
 
Exeter 2011-dart
Exeter 2011-dartExeter 2011-dart
Exeter 2011-dart
 
NHS e-Referral Service (ERS) Presentation at the Heathcare Efficiency Through...
NHS e-Referral Service (ERS) Presentation at the Heathcare Efficiency Through...NHS e-Referral Service (ERS) Presentation at the Heathcare Efficiency Through...
NHS e-Referral Service (ERS) Presentation at the Heathcare Efficiency Through...
 
Myopic cnvm Baroda Ophthalmic society 2014
Myopic cnvm Baroda Ophthalmic society 2014Myopic cnvm Baroda Ophthalmic society 2014
Myopic cnvm Baroda Ophthalmic society 2014
 
Anti vegf intravitreal injections
Anti vegf intravitreal injectionsAnti vegf intravitreal injections
Anti vegf intravitreal injections
 
Improving ruli district hospital's patient referral system, final, 4.12.11
Improving ruli district  hospital's patient referral system, final, 4.12.11Improving ruli district  hospital's patient referral system, final, 4.12.11
Improving ruli district hospital's patient referral system, final, 4.12.11
 

Semelhante a WorkMeIn Deck

Carematch Engr245 2021 Lean Launchpad
Carematch Engr245 2021 Lean LaunchpadCarematch Engr245 2021 Lean Launchpad
Carematch Engr245 2021 Lean LaunchpadStanford University
 
HMS-Health Monitoring System
HMS-Health Monitoring SystemHMS-Health Monitoring System
HMS-Health Monitoring SystemDarshak Prajapati
 
How to Achieve a PCMH Certification - Small Practice - Practice-centered medi...
How to Achieve a PCMH Certification - Small Practice - Practice-centered medi...How to Achieve a PCMH Certification - Small Practice - Practice-centered medi...
How to Achieve a PCMH Certification - Small Practice - Practice-centered medi...Donte Murphy
 
Final Presentation v2
Final Presentation v2Final Presentation v2
Final Presentation v2Jim Lee
 
Implementation of Timely and Effective Transitional Care Management Processes
Implementation of Timely and Effective Transitional Care Management ProcessesImplementation of Timely and Effective Transitional Care Management Processes
Implementation of Timely and Effective Transitional Care Management ProcessesCHC Connecticut
 
MAN6501OperationsManagement 1 MAN6501Opera.docx
MAN6501OperationsManagement 1 MAN6501Opera.docxMAN6501OperationsManagement 1 MAN6501Opera.docx
MAN6501OperationsManagement 1 MAN6501Opera.docxsmile790243
 
NYU Langone Medical Center’s TJA BPCI Experience: Lessons in How to Maximize ...
NYU Langone Medical Center’s TJA BPCI Experience: Lessons in How to Maximize ...NYU Langone Medical Center’s TJA BPCI Experience: Lessons in How to Maximize ...
NYU Langone Medical Center’s TJA BPCI Experience: Lessons in How to Maximize ...Wellbe
 
UK Presentation September 2014 pdf
UK Presentation September 2014  pdfUK Presentation September 2014  pdf
UK Presentation September 2014 pdfCraig Tanio
 
Staffing Decision-Making Using Simulation Modeling
Staffing Decision-Making Using Simulation ModelingStaffing Decision-Making Using Simulation Modeling
Staffing Decision-Making Using Simulation ModelingAlexander Kolker
 
Weitzman 2013 Relative patient benefits of a hospital-PCMH collaboration with...
Weitzman 2013 Relative patient benefits of a hospital-PCMH collaboration with...Weitzman 2013 Relative patient benefits of a hospital-PCMH collaboration with...
Weitzman 2013 Relative patient benefits of a hospital-PCMH collaboration with...CHC Connecticut
 
February 22 2018 team based care webinar 2
February 22 2018 team based care webinar 2February 22 2018 team based care webinar 2
February 22 2018 team based care webinar 2CHC Connecticut
 
Quality Orientation.pptx
Quality Orientation.pptxQuality Orientation.pptx
Quality Orientation.pptxKimTurner50
 
This is from healthcare management classEXERCISE 8 IMPROVEMENT
This is from healthcare management classEXERCISE 8 IMPROVEMENT This is from healthcare management classEXERCISE 8 IMPROVEMENT
This is from healthcare management classEXERCISE 8 IMPROVEMENT blossomblackbourne
 
Oral presentation1
Oral presentation1Oral presentation1
Oral presentation1wadha1979
 

Semelhante a WorkMeIn Deck (20)

Carematch Engr245 2021 Lean Launchpad
Carematch Engr245 2021 Lean LaunchpadCarematch Engr245 2021 Lean Launchpad
Carematch Engr245 2021 Lean Launchpad
 
Evisit Mneug B
Evisit Mneug BEvisit Mneug B
Evisit Mneug B
 
HMS-Health Monitoring System
HMS-Health Monitoring SystemHMS-Health Monitoring System
HMS-Health Monitoring System
 
How to Achieve a PCMH Certification - Small Practice - Practice-centered medi...
How to Achieve a PCMH Certification - Small Practice - Practice-centered medi...How to Achieve a PCMH Certification - Small Practice - Practice-centered medi...
How to Achieve a PCMH Certification - Small Practice - Practice-centered medi...
 
Final Presentation v2
Final Presentation v2Final Presentation v2
Final Presentation v2
 
ChenMed Care Model
ChenMed Care Model ChenMed Care Model
ChenMed Care Model
 
Understanding virtual fracture clinics
Understanding virtual fracture clinicsUnderstanding virtual fracture clinics
Understanding virtual fracture clinics
 
Implementation of Timely and Effective Transitional Care Management Processes
Implementation of Timely and Effective Transitional Care Management ProcessesImplementation of Timely and Effective Transitional Care Management Processes
Implementation of Timely and Effective Transitional Care Management Processes
 
MAN6501OperationsManagement 1 MAN6501Opera.docx
MAN6501OperationsManagement 1 MAN6501Opera.docxMAN6501OperationsManagement 1 MAN6501Opera.docx
MAN6501OperationsManagement 1 MAN6501Opera.docx
 
NYU Langone Medical Center’s TJA BPCI Experience: Lessons in How to Maximize ...
NYU Langone Medical Center’s TJA BPCI Experience: Lessons in How to Maximize ...NYU Langone Medical Center’s TJA BPCI Experience: Lessons in How to Maximize ...
NYU Langone Medical Center’s TJA BPCI Experience: Lessons in How to Maximize ...
 
Advanced practice nurse led clinics March 2010
Advanced practice nurse led clinics March 2010Advanced practice nurse led clinics March 2010
Advanced practice nurse led clinics March 2010
 
2015 EMS 3.0
2015 EMS 3.02015 EMS 3.0
2015 EMS 3.0
 
UK Presentation September 2014 pdf
UK Presentation September 2014  pdfUK Presentation September 2014  pdf
UK Presentation September 2014 pdf
 
Staffing Decision-Making Using Simulation Modeling
Staffing Decision-Making Using Simulation ModelingStaffing Decision-Making Using Simulation Modeling
Staffing Decision-Making Using Simulation Modeling
 
Weitzman 2013 Relative patient benefits of a hospital-PCMH collaboration with...
Weitzman 2013 Relative patient benefits of a hospital-PCMH collaboration with...Weitzman 2013 Relative patient benefits of a hospital-PCMH collaboration with...
Weitzman 2013 Relative patient benefits of a hospital-PCMH collaboration with...
 
February 22 2018 team based care webinar 2
February 22 2018 team based care webinar 2February 22 2018 team based care webinar 2
February 22 2018 team based care webinar 2
 
Quality Orientation.pptx
Quality Orientation.pptxQuality Orientation.pptx
Quality Orientation.pptx
 
Nimhans Case Study Of PACS
Nimhans Case Study Of PACSNimhans Case Study Of PACS
Nimhans Case Study Of PACS
 
This is from healthcare management classEXERCISE 8 IMPROVEMENT
This is from healthcare management classEXERCISE 8 IMPROVEMENT This is from healthcare management classEXERCISE 8 IMPROVEMENT
This is from healthcare management classEXERCISE 8 IMPROVEMENT
 
Oral presentation1
Oral presentation1Oral presentation1
Oral presentation1
 

WorkMeIn Deck

  • 1.
  • 2.
  • 3. Company Purpose • Streamline and centralize patient referrals – Both: • Patient referrals between PCP’s (primary care physicians) and specialist physicians, and • Patient referrals from physicians to diagnostic providers (blood tests, CT’s, MRI’s, Ultrasounds, X-Rays, etc.) • Take the currently long and inefficient process (multiple days, phone calls, faxes) and make it a very quick single transaction • Collect useful data on all referrals, and use it to further increase referral and provider efficiency • Provide specialists with a better mix of incoming patients, thus increasing their profitability • Patient should leave original appointment with referral appointment(s) in hand
  • 4. Problem • Current referrals (in private practice) generally take place over the phone, with fax machines, or email like systems – Can take multiple days just to make appt • Patient typically has no say who/where/when their new appointment will be. • Specialists have little-to-no control over their incoming referrals, and no data on their competitors’ incoming referrals. • Specialists like orthos or cardios DON’T want their appointments to be available to just anyone, like on ZocDoc. – Specialists and diagnostic providers want their appointments JUST in the hands of the patients who really need them.
  • 5. Problem: statistics • 60-70% or referrals go unscheduled • 68% of specialists receive no patient information from PCP’s prior to patient visit • 25% of PCP’s do not receive timely information post- referral • Providers spend $20 in labor to file each document and lose 1 in 20 documents, costing $125 • 86% of mistakes in healthcare are administrative • Providers need to fill out an average of 20,000 forms/year • Average ratio of staff handling paperwork to doctors is 8:1 • Lost referrals can cost a facility $100’s of thousands to millions per year in lost treatment revenue
  • 6. Problem: Current Referral Process 3.) Later that day, or days 4.) Referral nurse calls one later, PCP’s referral nurse of the specialists and asks 1.) PCP Decides to refer 2.) PCP makes little note in spends time looking up for appointment times patient to specialist patient’s chart which local specialists (making multiple referrals, accept patient’s insurance they stack up each day) 7.) IF: the appointment 6.) Referral nurse calls 8.) ELSE: The referral nurse worked for the patient, the patient tells patient their 5.) Referral nurse chooses has to call the specialist referral nurse will fax the appointment time/place one of the appointments again to get a different specialist the patient’s (hopefully it works for the for the patient appointment information, and be done. patient) 9.) Repeat 6-8 until patient has appointment, or gives LATER: 68% of specialists receive no patient Currently, 60-70% of up (60-70% or referrals go unscheduled) information from PCP’s prior to patient visit referrals go unscheduled
  • 7. Solution 3.) Patient gets to choose the appointment Patient leaves PCP office 1.) PCP decides to refer 2.) PCP (or nurse) runs that works for them, happy, appointment(s) in patient to specialist query on WorkMeIn with the specialist they hand want • Queries only include providers who accept the patient’s insurance plan • Patient gets to choose appointment • CCD’s (continuity of care documents) are included with each referral for smooth patient handoff • Completed referral takes about 2 mins using WorkMeIn
  • 8. Solution: Bigger Picture • Probability (heuristic) of each patient referral requiring surgery is calculated at the time of referral using classification algorithm (in development) –> The patient’s “Priority Score” – Specialists set how restrictive they want to be with their schedule • Specialists can give priority to PCP’s they have personal ties with, or who’s referrals lead to most surgeries – Patient’s “Priority Score” and PCP’s “weighting” with each specialist is combined at the time of referral to determine how soon the patient can get in with each specialist
  • 9. Solution: Bigger Picture (continued) • So, if a patient had a high probability of needing surgery, they would be able to get in with the most competitive surgeon right away • If patient had low probability of needing surgery, they might have to wait for the most competitive surgeon, but could get in with Dr. New-in-town tomorrow • This increases Dr. Big-shot’s surgery:newpatient ratio, and helps fill Dr. New-in-town’s clinic, making them both more profitable • On top of this, the patient is still getting to choose the appointment that works for them
  • 10. Why Now? • Affordable Care Act – Stage 2 Meaningful use- right around the corner • CCD’s, and XML based continuity of care document • ^ Mandated standardized communication protocols between EMR’s/EHR’s – Private Practice Pressures: ACO’s and IPA’s • Physicians assuming greater responsibility for the health of populations, not individuals • Physicians are relinquishing private practice autonomy in favor of networks and group formations – Accountable Care Organizations (ACO) and Independent Physicians’ Associations (IPA) • ACO’s and IPA’s bring together providers and reward them for controlling costs – Incentive to increase efficiency, as well as keep patients within ACO/IPA
  • 11. Why Now? (In short) • Patient data is being standardized and thus easily passed with referral • Massive downward financial pressure on private practice physicians – WorkMeIn makes them more efficient, more competitive, and more profitable • IPA’s and ACO’s – WorkMeIn helps them keep patients in their network, and helps them save money, directly impacting their bottom line
  • 12. Market Size • 850,000 physicians in US – Assuming we could subscribe 4% of US physicians to analytics packages: • Market potential for analytics packages is $28,560,000/yr • 5,211 medical imaging centers in US – Assuming we could provide 7% of referrals to these centers at $30/referral, with each center receiving an avg 17 referrals/day (252 work days/year): • Market potential for imaging referrals is $46,880,000/yr • Total capturable market: $75,440,000 rev/yr
  • 13. Competition • The dinosaurs: – Cerner – Epic – eClinicalWorks – fax machines • The younger guys: – ZocDoc – referralMD – Patient Placement Systems
  • 15. Competition: What they all do wrong • Point to point referrals – no handshake, no transaction, no handoff – Just a 1 directional packet of information, a glorified email. • Patient still has no say in who/where/when appointment will be • They do nothing to improve the incoming patient mix for the specialists
  • 16. Competition: Additional pains • Despite their lack of value added to the practice, the are very expensive: – Cerner: $5000 - $15,000 – referralMD: $250/mo, with limited # referrals – THEY ALSO REQUIRE 3 MONTHS TO SET UP!
  • 17. Product • Physician facing app, patients don’t have direct access • Referrals take about 2 minutes using our prototypes • Iterated through several prototypes based on physician feedback, and continually refining/iterating • Fully HIPAA compliant using high security SSLv3 and bcrypt encryption, so data is safe • Portals for PCP’s, Specialists, and Diagnostic/Imaging providers – Manage referrals, receive updates, edit settings, and view competitive data such as market share analysis
  • 19. Business Model • Basic usage is free for physicians- unlimited referrals • Revenue streams: – Access to competitive data and analytics sold to physicians on monthly subscription • Only we can provide this info, such as referral market share • In an eat-what-you-kill business, this is invaluable – Referrals to diagnostic imaging centers (like MRI owners) cost the receiving center on a per-referral basis • If we control the local referrals, and every patient in their door is $500 for them, they’ll happily pay us $30/referral – Specialists can pay to improve their ranking in referral query results
  • 20. Team • Founder: Jon Gautsch – Formerly pre-med/business major, now Comp Sci at the University of Notre Dame, 2014 – A Grand Prize Winner in the 2012/2013 GE Hospital Quest, out of over 3000 submissions – Turned down position at Epic Health Systems to work full time on WorkMeIn • Advisors: – Dr. Thomas Gautsch M.D. • Johns Hopkins trained, board certified orthopedic surgeon • Crucial in guiding product to meet physician needs • He’s my dad, so I have unlimited access to his input – Dr. NiteshChawla, Ph.D. • Extensive experience in handling and anlyzing large amounts of medical and patient data in a secure and HIPAA compliant way • Data mining and machine learning expert – David Lamb, J.D. • Former editor-in-chief of Notre Dame Law Review • Corporate lawer for Chadbourne& Parke LLP
  • 21. Financials • So far the only expenses have been about $550 worth of web services (domain, hosting, SSL certificates, etc), $350 for forming LLC, and time • WorkMeIn currently has about $3000 in cash (from Jon) • Jon owns 96%, Dr. Gautsch owns 2%, Dr. Chawla owns 2%