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Project Scope
                       Project Scope Objectives {1 of 3}
     Step 1
1. Initial objective
(brand analysis, new
brand, rebranding,
advertising)?


2. Resources
available (time,
people, money)?


3. Maneuverability
(what can and
cannot be changed)?


4. Implementation
(who will and how
will the plan be
implemented)?
Project Scope
                             Project Scope Objectives {2 of 3}
      Step 2
5. Possible to have     See Fair Process (Blue Ocean Strategy)
fair process to build
execution into
strategy?

6. Finalize project
scope with buy-in,
create statement of
objectives

7. Choose the brand
analysis tools;
provide rationale
8. Set up critical
chain timeline and
assign resources
9. Perform post-
mortem on Project
Scope Stage
Project Scope
                         Project Scope Objectives {3 of 3}
     Step 3
10. Execute analysis
methods as per
project plan


11. Provide input into
methods use for
ongoing improvement


12. Assess and
evaluate plan as each
method provides input
Visual Awakening (1 of 4)
• Draw strategy canvas for industry or competitors
  and self
• Determine which elements of the offering are of
  value and rank-order them
  – Can ask customers about these as well as industry
    insiders
• Analyze by viewing through
  – Four Actions framework
  – Value Curve goals
  – Value Curve litmus test
Strategy Map
• Excel template
Visual Exploration (2 of 4)
• Go into the field to explore the 6 paths
   –   Industry
   –   Strategic group
   –   Buyer group
   –   Scope of product or service offering
   –   Functional-emotional orientation
   –   Time
• Observe the distinctive advatages of alternative
  products and services
• See which factors you should elminate, create,
  or change (the four actions framework)
Visual Exploration (2 of 4)
              Look across
Industry
              alternative industries,
              break out of own

              Look across strategic
Strategic
              groups within industry,
group
              break out of groups

              Redefines industry
Buyer
              buyer group, who is
group
              the buyer

              Looks across
Offering
              complementary
scope
              offerings

Functional- Rethink functional-
            emotional orientation
emotional
              of industry

              Participates in
Time
              shaping external
              trends over time
Four Actions Framework
                             •
Reduce
                             •
Which factors should be
                             •
reduced well below
industry’s standard?         •
                             •
Eliminate
                             •
Which factors the
                             •
industry takes for granted
should be eliminated?        •
                             •
Create
                             •
Which factors should be
                             •
created that the industry
has never offered?           •
                             •
Raise
                             •
Which factors should be
                             •
raised well above the
industry’s standard?         •
Value Curve Goals
                                                  •
No overdelivery without payback
                                                  •
High levels across all factors should result in
                                                  •
high profits, otherwise offering too much.
Which factors to eliminate and reduce?            •
                                                  •
Need coherences to the strategy
                                                  •
Value curve needs to collectively make sense
                                                  •
and not simply have a lot of disparate highs
and lows. Functional silos must be bridged.       •
                                                  •
Eliminate strategic contradictions
                                                  •
Sometimes a high factor requires another
                                                  •
high factor to make good on promise. Does
each factor have the support it needs?            •
                                                  •
Label factors in customers terms
                                                  •
Insider jargon does not work, but instead
                                                  •
need outside-in perspective, driven by actual
demand (and in customers’ terms)                  •
Initial Litmus Test for Value Curve
• Focus
  – Focus drives cost factors down
  – Lack of focus indicates complex business plan
• Divergence
  – Value curve diverges from industry standards
  – Strategy must deviate from me-too-ism
  – Need to stand apart in the marketplace
• Compelling tag line
  – Without, it is a sign of innovation for own sake
Visual Strategy Fair (3 of 4)

• Draw your “to be” strategy canvas based
  on insights from field observations
• Get feedback on alternative strategy
  canvases from customers, competitors’
  customers, and noncustomers
• Use feedback to build the best “to be”
  future strategy
Visual Strategy Fair Feedback
• Feedback form
Visual Communication (4 of 4)
• Distribute before-and-after strategic
  profiles on one page for easy comparison
• Support only those projects and
  operational moves that allow your
  company to close the gaps to actualize the
  new strategy
Project Evaluation Support Form
• Form including projects, evaluation of
  those projects in terms of moving the
  strategy forward (closing gap between
  current and future value curve)
• Go or no go on projects based on
  evaluation
• (Note: not needed for our class project)
Blue Ocean Strategy Sequence

Buyer Utility      Price               Cost                Adoption

Is there           Is your price       Can you attain      What are the
exceptional        easily accessible   your cost target    adoption
buyer utility in   to the mass of      to profit at your   hurdles?
your business?     buyers?             strategic price?
Buyer Experience Grid
• Create form based on previous slide
Location of biggest blocks to
           customer utility
• Create form based on previous slide
Buyer Utility - Purchasing
                  How productive is the
Customer
                  customer in this stage?
Productivity
                  How moreso can it be?

                  How simple is this
Simplicity
                  stage? Can it be made
                  simpler?

                  How convenient is this
Convenience
                  stage? Can it be made
                  moreso?

                  How much risk is there
Risk
                  involved in this stage?
                  Can risk be reduced?

                  How fun and what level
Fun & Image
                  of positive image at this
                  stage? More fun now!

Environmental How environmentally
              friendly is this stage?
Friendliness
                  Make it more green.


purchase         delivery               use   supplements   maintenance   disposal
Buyer Utility - Delivery
                  How productive is the
Customer
                  customer in this stage?
Productivity
                  How moreso can it be?

                  How simple is this
Simplicity
                  stage? Can it be made
                  simpler?

                  How convenient is this
Convenience
                  stage? Can it be made
                  moreso?

                  How much risk is there
Risk
                  involved in this stage?
                  Can risk be reduced?

                  How fun and what level
Fun & Image
                  of positive image at this
                  stage? More fun now!

Environmental How environmentally
              friendly is this stage?
Friendliness
                  Make it more green.


purchase         delivery               use   supplements   maintenance   disposal
Buyer Utility - Use
                  How productive is the
Customer
                  customer in this stage?
Productivity
                  How moreso can it be?

                  How simple is this
Simplicity
                  stage? Can it be made
                  simpler?

                  How convenient is this
Convenience
                  stage? Can it be made
                  moreso?

                  How much risk is there
Risk
                  involved in this stage?
                  Can risk be reduced?

                  How fun and what level
Fun & Image
                  of positive image at this
                  stage? More fun now!

Environmental How environmentally
              friendly is this stage?
Friendliness
                  Make it more green.


purchase         delivery               use   supplements   maintenance   disposal
Buyer Utility - Supplements
                  How productive is the
Customer
                  customer in this stage?
Productivity
                  How moreso can it be?

                  How simple is this
Simplicity
                  stage? Can it be made
                  simpler?

                  How convenient is this
Convenience
                  stage? Can it be made
                  moreso?

                  How much risk is there
Risk
                  involved in this stage?
                  Can risk be reduced?

                  How fun and what level
Fun & Image
                  of positive image at this
                  stage? More fun now!

Environmental How environmentally
              friendly is this stage?
Friendliness
                  Make it more green.


purchase         delivery               use   supplements   maintenance   disposal
Buyer Utility - Maintenance
                  How productive is the
Customer
                  customer in this stage?
Productivity
                  How moreso can it be?

                  How simple is this
Simplicity
                  stage? Can it be made
                  simpler?

                  How convenient is this
Convenience
                  stage? Can it be made
                  moreso?

                  How much risk is there
Risk
                  involved in this stage?
                  Can risk be reduced?

                  How fun and what level
Fun & Image
                  of positive image at this
                  stage? More fun now!

Environmental How environmentally
              friendly is this stage?
Friendliness
                  Make it more green.


purchase         delivery               use   supplements   maintenance   disposal
Buyer Utility - Disposal
                  How productive is the
Customer
                  customer in this stage?
Productivity
                  How moreso can it be?

                  How simple is this
Simplicity
                  stage? Can it be made
                  simpler?

                  How convenient is this
Convenience
                  stage? Can it be made
                  moreso?

                  How much risk is there
Risk
                  involved in this stage?
                  Can risk be reduced?

                  How fun and what level
Fun & Image
                  of positive image at this
                  stage? More fun now!

Environmental How environmentally
              friendly is this stage?
Friendliness
                  Make it more green.


purchase         delivery               use   supplements   maintenance   disposal
Price Corridor of the Mass
• First form
  – Product/service types
  – Plot across actual dollar amounts
  – Using bar graphs or other types
• Second form
  – Levels of protection
  – Simple table
Profit Model
• Excel spreadsheet
  – Strategic price
  – Minus target profit
  – Equals target cost

  – Partnering
  – Plus pricing innovation
  – Equals target cost
Overcome Organizational Hurdles
Cognitive                Resource                Motivational              Political
Hurdle                   Hurdle                  Hurdle                    Hurdle

An organization          Limited                 Unmotivated               Opposition from
wedded to the            resources               staff                     powerful vested
status quo                                                                 interests

• Ride the “electric sewer”
• Meet with disgruntled customers
                        • Free up resources from cold spots
                        • Multiply value of resources
                            • Move resources to hot spots
                            • Horse trade for resources

                                                 • Place kingpins in a fishbowl
                                                 • Make fair process pervasive
                                                 • Atomization of the larger goal

                                                                          • Secure consigliere
                                                                          • Activate angels
                                                                          • Isolate devils
Organizational Hurdles Forms
• Create forms
  – Cognitive hurdles
  – Resource hurdles
  – Motivational hurdles
  – Poltical hurdles
Method
                        Fair Process Method (Description)
     Fair Process
                                    (Blue Ocean Strategy) {1 of 2}
Overview            Fair process of engagement, explanation, and expectation of
                    clarity engenders trust and commitment, producing voluntary
                    cooperation, and enabling superior execution.
Engagement          “Involve individuals in the strategic decisions that affect them
                    by asking for their input and allowing them to refute the
                    merits of one another’s ideas and assumptions.” (p.175)
Explanation         “Everyone involved and affected should understand why final
                    strategic decisions are made as they are. An explanation of
                    the thinking that underlies decisions makes people
                    confident…. And serves as a powerful feedback.” (p.175-6)
Expectation of      “After a strategy is set, managers state clearly the new rules
clarity             of the game…. Employees should know up front what
                    standards they will be judged by and the penalties for failure.
                    What are the goals of the new strategy? What are the new
                    targets and milestones? Who is responsible for what? To
                    achieve fair process, it matters less what the new goals,
                    expectations, and responsibilities are and more that they are
                    clearly understood.” (p.176)
Method
                                Fair Process Method (Form)
      Fair Process
                                       (Blue Ocean Strategy) {2 of 2}
1. Communicate the Has an overview of the
fair process so that process been provided and
all understand (3E) that process deemed fair?

2. Set up               Can everyone make
mechanisms and          meetings? Have meetings
timelines for           been given enough time?
individual input        Has importance been
                        clearly communicated?
3. Create process       Are the meetings
so that decisions       structured for clear flow of
are understood          information? Are there
                        mechanisms for additional
                        wiki/faq/forums?
4. Set eval criteria,   What are the goals of the
responsibilities,       new strategy? What are
and achievement         the new targets and
targets                 milestones? Who is
                        responsible for what?
Fair Process
Engagement                       Explanation                Expectation of clarity

“Involve individuals in the      “Everyone involved and     “After a strategy is set,
strategic decisions that         affected should            managers state clearly
affect them by asking for        understand why final       the new rules of the
their input and allowing         strategic decisions are    game…. Employees
them to refute the merits        made as they are. An       should know up front
of one another’s ideas           explanation of the         what standards they will
and assumptions.”                thinking that underlies    be judged by and the
(p.175)                          decisions makes people     penalties for failure… To
                                 confident…. And serves     achieve fair process, it
                                 as a powerful feedback.”   matters less what the
                                 (p.175-6)                  new goals, expectations,
                                                            and responsibilities are
                                                            and more that they are
                                                            clearly understood.”
• What are the goals of the new strategy?
                                                            (p.176)
• What are the new targets and milestones?
• Who is responsible for what?
Creating Competitive Advantage

• Sustainable Competitive Advantage (SCA)
   – Erect barriers to entry
   – Discourage new entrants, especially imitators
• Blue Oceans may have natural barriers
   – Competitor brand image may conflict with blue ocean
   – Blue ocean may not fit conventional industry logic
   – Blue oceans require cultural, operational, political change
• Barriers created by Blue Ocean Strategy
   – High degree of loyalty
   – High volume may lead to rapid cost advantages
• Other sources
   – Natural monopolies (one player in a specific market)
   – Legal via patents or contracts

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Project Scope Objectives Blue Ocean Strategy

  • 1. Project Scope Project Scope Objectives {1 of 3} Step 1 1. Initial objective (brand analysis, new brand, rebranding, advertising)? 2. Resources available (time, people, money)? 3. Maneuverability (what can and cannot be changed)? 4. Implementation (who will and how will the plan be implemented)?
  • 2. Project Scope Project Scope Objectives {2 of 3} Step 2 5. Possible to have See Fair Process (Blue Ocean Strategy) fair process to build execution into strategy? 6. Finalize project scope with buy-in, create statement of objectives 7. Choose the brand analysis tools; provide rationale 8. Set up critical chain timeline and assign resources 9. Perform post- mortem on Project Scope Stage
  • 3. Project Scope Project Scope Objectives {3 of 3} Step 3 10. Execute analysis methods as per project plan 11. Provide input into methods use for ongoing improvement 12. Assess and evaluate plan as each method provides input
  • 4.
  • 5.
  • 6.
  • 7.
  • 8. Visual Awakening (1 of 4) • Draw strategy canvas for industry or competitors and self • Determine which elements of the offering are of value and rank-order them – Can ask customers about these as well as industry insiders • Analyze by viewing through – Four Actions framework – Value Curve goals – Value Curve litmus test
  • 9.
  • 11.
  • 12. Visual Exploration (2 of 4) • Go into the field to explore the 6 paths – Industry – Strategic group – Buyer group – Scope of product or service offering – Functional-emotional orientation – Time • Observe the distinctive advatages of alternative products and services • See which factors you should elminate, create, or change (the four actions framework)
  • 13. Visual Exploration (2 of 4) Look across Industry alternative industries, break out of own Look across strategic Strategic groups within industry, group break out of groups Redefines industry Buyer buyer group, who is group the buyer Looks across Offering complementary scope offerings Functional- Rethink functional- emotional orientation emotional of industry Participates in Time shaping external trends over time
  • 14.
  • 15. Four Actions Framework • Reduce • Which factors should be • reduced well below industry’s standard? • • Eliminate • Which factors the • industry takes for granted should be eliminated? • • Create • Which factors should be • created that the industry has never offered? • • Raise • Which factors should be • raised well above the industry’s standard? •
  • 16. Value Curve Goals • No overdelivery without payback • High levels across all factors should result in • high profits, otherwise offering too much. Which factors to eliminate and reduce? • • Need coherences to the strategy • Value curve needs to collectively make sense • and not simply have a lot of disparate highs and lows. Functional silos must be bridged. • • Eliminate strategic contradictions • Sometimes a high factor requires another • high factor to make good on promise. Does each factor have the support it needs? • • Label factors in customers terms • Insider jargon does not work, but instead • need outside-in perspective, driven by actual demand (and in customers’ terms) •
  • 17. Initial Litmus Test for Value Curve • Focus – Focus drives cost factors down – Lack of focus indicates complex business plan • Divergence – Value curve diverges from industry standards – Strategy must deviate from me-too-ism – Need to stand apart in the marketplace • Compelling tag line – Without, it is a sign of innovation for own sake
  • 18. Visual Strategy Fair (3 of 4) • Draw your “to be” strategy canvas based on insights from field observations • Get feedback on alternative strategy canvases from customers, competitors’ customers, and noncustomers • Use feedback to build the best “to be” future strategy
  • 19. Visual Strategy Fair Feedback • Feedback form
  • 20. Visual Communication (4 of 4) • Distribute before-and-after strategic profiles on one page for easy comparison • Support only those projects and operational moves that allow your company to close the gaps to actualize the new strategy
  • 21. Project Evaluation Support Form • Form including projects, evaluation of those projects in terms of moving the strategy forward (closing gap between current and future value curve) • Go or no go on projects based on evaluation • (Note: not needed for our class project)
  • 22.
  • 23. Blue Ocean Strategy Sequence Buyer Utility Price Cost Adoption Is there Is your price Can you attain What are the exceptional easily accessible your cost target adoption buyer utility in to the mass of to profit at your hurdles? your business? buyers? strategic price?
  • 24.
  • 25.
  • 26. Buyer Experience Grid • Create form based on previous slide
  • 27.
  • 28. Location of biggest blocks to customer utility • Create form based on previous slide
  • 29. Buyer Utility - Purchasing How productive is the Customer customer in this stage? Productivity How moreso can it be? How simple is this Simplicity stage? Can it be made simpler? How convenient is this Convenience stage? Can it be made moreso? How much risk is there Risk involved in this stage? Can risk be reduced? How fun and what level Fun & Image of positive image at this stage? More fun now! Environmental How environmentally friendly is this stage? Friendliness Make it more green. purchase delivery use supplements maintenance disposal
  • 30. Buyer Utility - Delivery How productive is the Customer customer in this stage? Productivity How moreso can it be? How simple is this Simplicity stage? Can it be made simpler? How convenient is this Convenience stage? Can it be made moreso? How much risk is there Risk involved in this stage? Can risk be reduced? How fun and what level Fun & Image of positive image at this stage? More fun now! Environmental How environmentally friendly is this stage? Friendliness Make it more green. purchase delivery use supplements maintenance disposal
  • 31. Buyer Utility - Use How productive is the Customer customer in this stage? Productivity How moreso can it be? How simple is this Simplicity stage? Can it be made simpler? How convenient is this Convenience stage? Can it be made moreso? How much risk is there Risk involved in this stage? Can risk be reduced? How fun and what level Fun & Image of positive image at this stage? More fun now! Environmental How environmentally friendly is this stage? Friendliness Make it more green. purchase delivery use supplements maintenance disposal
  • 32. Buyer Utility - Supplements How productive is the Customer customer in this stage? Productivity How moreso can it be? How simple is this Simplicity stage? Can it be made simpler? How convenient is this Convenience stage? Can it be made moreso? How much risk is there Risk involved in this stage? Can risk be reduced? How fun and what level Fun & Image of positive image at this stage? More fun now! Environmental How environmentally friendly is this stage? Friendliness Make it more green. purchase delivery use supplements maintenance disposal
  • 33. Buyer Utility - Maintenance How productive is the Customer customer in this stage? Productivity How moreso can it be? How simple is this Simplicity stage? Can it be made simpler? How convenient is this Convenience stage? Can it be made moreso? How much risk is there Risk involved in this stage? Can risk be reduced? How fun and what level Fun & Image of positive image at this stage? More fun now! Environmental How environmentally friendly is this stage? Friendliness Make it more green. purchase delivery use supplements maintenance disposal
  • 34. Buyer Utility - Disposal How productive is the Customer customer in this stage? Productivity How moreso can it be? How simple is this Simplicity stage? Can it be made simpler? How convenient is this Convenience stage? Can it be made moreso? How much risk is there Risk involved in this stage? Can risk be reduced? How fun and what level Fun & Image of positive image at this stage? More fun now! Environmental How environmentally friendly is this stage? Friendliness Make it more green. purchase delivery use supplements maintenance disposal
  • 35.
  • 36. Price Corridor of the Mass • First form – Product/service types – Plot across actual dollar amounts – Using bar graphs or other types • Second form – Levels of protection – Simple table
  • 37.
  • 38. Profit Model • Excel spreadsheet – Strategic price – Minus target profit – Equals target cost – Partnering – Plus pricing innovation – Equals target cost
  • 39.
  • 40.
  • 41.
  • 42. Overcome Organizational Hurdles Cognitive Resource Motivational Political Hurdle Hurdle Hurdle Hurdle An organization Limited Unmotivated Opposition from wedded to the resources staff powerful vested status quo interests • Ride the “electric sewer” • Meet with disgruntled customers • Free up resources from cold spots • Multiply value of resources • Move resources to hot spots • Horse trade for resources • Place kingpins in a fishbowl • Make fair process pervasive • Atomization of the larger goal • Secure consigliere • Activate angels • Isolate devils
  • 43. Organizational Hurdles Forms • Create forms – Cognitive hurdles – Resource hurdles – Motivational hurdles – Poltical hurdles
  • 44.
  • 45.
  • 46. Method Fair Process Method (Description) Fair Process (Blue Ocean Strategy) {1 of 2} Overview Fair process of engagement, explanation, and expectation of clarity engenders trust and commitment, producing voluntary cooperation, and enabling superior execution. Engagement “Involve individuals in the strategic decisions that affect them by asking for their input and allowing them to refute the merits of one another’s ideas and assumptions.” (p.175) Explanation “Everyone involved and affected should understand why final strategic decisions are made as they are. An explanation of the thinking that underlies decisions makes people confident…. And serves as a powerful feedback.” (p.175-6) Expectation of “After a strategy is set, managers state clearly the new rules clarity of the game…. Employees should know up front what standards they will be judged by and the penalties for failure. What are the goals of the new strategy? What are the new targets and milestones? Who is responsible for what? To achieve fair process, it matters less what the new goals, expectations, and responsibilities are and more that they are clearly understood.” (p.176)
  • 47. Method Fair Process Method (Form) Fair Process (Blue Ocean Strategy) {2 of 2} 1. Communicate the Has an overview of the fair process so that process been provided and all understand (3E) that process deemed fair? 2. Set up Can everyone make mechanisms and meetings? Have meetings timelines for been given enough time? individual input Has importance been clearly communicated? 3. Create process Are the meetings so that decisions structured for clear flow of are understood information? Are there mechanisms for additional wiki/faq/forums? 4. Set eval criteria, What are the goals of the responsibilities, new strategy? What are and achievement the new targets and targets milestones? Who is responsible for what?
  • 48. Fair Process Engagement Explanation Expectation of clarity “Involve individuals in the “Everyone involved and “After a strategy is set, strategic decisions that affected should managers state clearly affect them by asking for understand why final the new rules of the their input and allowing strategic decisions are game…. Employees them to refute the merits made as they are. An should know up front of one another’s ideas explanation of the what standards they will and assumptions.” thinking that underlies be judged by and the (p.175) decisions makes people penalties for failure… To confident…. And serves achieve fair process, it as a powerful feedback.” matters less what the (p.175-6) new goals, expectations, and responsibilities are and more that they are clearly understood.” • What are the goals of the new strategy? (p.176) • What are the new targets and milestones? • Who is responsible for what?
  • 49.
  • 50. Creating Competitive Advantage • Sustainable Competitive Advantage (SCA) – Erect barriers to entry – Discourage new entrants, especially imitators • Blue Oceans may have natural barriers – Competitor brand image may conflict with blue ocean – Blue ocean may not fit conventional industry logic – Blue oceans require cultural, operational, political change • Barriers created by Blue Ocean Strategy – High degree of loyalty – High volume may lead to rapid cost advantages • Other sources – Natural monopolies (one player in a specific market) – Legal via patents or contracts