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Shared advocacy through
data – looking beyond the
  high cost of journals
by Jane Nichols & Andrea Wirth
Oregon State University Libraries
Charleston Conference 2011
Making the case…
0 Data shows we’re good stewards of current budget-
  what we have gets used well and we let go of what is
  not needed
0 We have a variety of data that shows where we’re not
  able to fulfill campus research & instruction needs
0 More is required to meet campus aspirations
Invitation
0 Campus faculty appointed to
  work with library administration
0 Build a case for improving
  collections budget using data
Faculty Senate
     Library Committee




Learn more! http://oregonstate.edu/senate/committees/library/index.html
Inspiration from others
0 Who are the patrons/what do they
  need and use? (Queens Library)
0 Do we spend the $$ we have wisely?
  (University of Victoria)
0 Do our resources match curricular
  changes and institutional directions?
  (Saint Xavier University)
0 Story telling and example “plots”
  (ER&L 2011)

                                   “Lightbulb, in Glass and Chocolate” JanneM on Flickr
Data available
Use-based                     Budget
0 ILL services                0 Peer comparisons
  0 Scan & Deliver            0 Projecting Rising Costs
0 Local Journal Utilization     (eg. Curricular changes)
  Report (LJUR)
0 Circulation                 Collection Gaps
0 E-resources use             0 Wishlist
                              0 New program reviews
                              0 LibQual+ comments
Scan & Deliver
Most Requested Print Title 5/10-5/2011         Number of Requests
Journal of Personality and Social Psychology           165



Journal of Wildlife Management                         155


Journal of Consulting and Clinical                     109
Psychology
Journal of Counseling Psychology                       82


Psychological Bulletin                                 82
Projecting Rising Costs
     0 Price increases (do we need to say
       more?)
     0 New tools (ex. Summon)
     0 Support for new models of publishing
     0 New faculty = new research areas
     0 Change in student headcount/FTE
     0 Curricular changes
     0 What did we forget?
PsycArticles
Level   Full-Time       APA Data Fee
        Equivalents
5       15,000-19,999   $20,775
6       20,000-24,999   $27,275
7       25,000-59,999   $28,325
8       60,000+         Contact APA
Category 1 reviews
0 New program development process
  requires library input
0 Individually, collection and service
  evaluation for a particular group of
  users
0 Collectively, can provide insight into
  collection (and service) strengths and
  gaps
Category 1 proposals with library funding costs 2009-April 2011
                                                          Cost        Cost
Program                      Resource                     (initial)   (ongoing)    Year
                             Online Encyclopedias and
Earth Sciences (BS)          Nature Climate Change        $12,600     $   3,500     2011

Business Admin (MS)          Ebook funding (PDA)          $ 2,000     $   2,000     2011

Public Policy (PhD)          PAIS database                $10,400     $ 10,400      2011

Communication (MA)           Books and Journals           $ 5,433     $   5,433     2010

Energy Engineering (BS)      Books and Journals           $ 5,400     $   5,400     2010
                             Books and 1 journal
Medical Humanities (Cert)    recommended by faculty       $ 1,695     $     655.    2010

F/W administration (MS)      databases and ebooks         $ 5,350     $   5,350     2010
Sustainability dual degree
(BA/BS)                      AASHE membership             $ 1,500     $   1,500     2010

Natural Resources (MS)       journals, databases, books   $21,500     $ 9,500       2009
Total                                                     $65,878     $ 43,738
LibQual+
0 Foster a culture of excellence in providing library service
0 Help libraries better understand user perceptions of
  library service quality
0 Collect and interpret library user feedback systematically
  over time
0 Provide libraries with comparable assessment information
  from peer institutions
0 Identify best practices in library service
0 Enhance library staff members' analytical skills for
  interpreting and acting on data
“the people are great, the collections are spotty. I would like
more electronic resources -- but good job getting JSTOR II!!”




                                                          “Library service overall is
                                                          very good. It is critical to
                                                          maintain high numbers of
                                                          online journals. In the
                                                          sciences and engineering, if
                                                          I can't look up an article on
                                                          my computer and print it
                                                          on my printer, that article
                                                          does not exist to me. Have
                                                          online access to journal
                                                          articles is my #1 priority.”




                                                                                          Learn more!
                                          http://ir.library.oregonstate.edu/xmlui/handle/1957/22087
                                        http://ica.library.oregonstate.edu/subject-guide/1246-LibQual
“The most valuable service that the library offers me
         is access to online databases of journals and technical
         articles. I am very satisfied with the library website
         search capabilities, I just wish we had more articles. I
         am successful at finding a lot, but there are also a lot
         that I can't access because we don't have
         subscriptions to them."




"The library service is
improving...it was very
frustrating to do a                               “The library's biggest
research project remotely                         flaw is the lack of
with a paper due in a week                        ebooks. Everyone has
and not be able to access                         smartphones, ereaders,
information soon enough.“                         & tablets & we want
                                                  ebooks for loan!"
FSLC Reactions
0 Status—compare OSU to schools that faculty perceive
  as “completely inferior”
0 Qualitative comments
0 Informal peer comparisons




                                http://www.flickr.com/photos/striatic/2192192956/
Telling your story
0 Audience-who is your story for?
0 Scope-tailor details to audience
0 Outlet-where will your audience encounter your
 story?
Discussion questions
0 Which data best promotes libraries and tells our
  story?
0 How can collections assessment data be used to
  strengthen our case for a better budget?
0 Should libraries focus on diminished purchasing
  power or increased partnerships with faculty?
0 What resonates with you?
References
0 Kusik, J. P., & Vargas, M. A. (2009). Implementing a "Holistic" Approach to
  Collection Development. [Article]. Library Leadership & Management, 23(4),
  186-192.

0 Levine-Clark, M., Brooks-Kieffer, J., & McDonald, J. (2011). Making Data
  Work: Telling your story with usage statistics. Three presentations given at
  the Electronic Resources and Libraries Conference, Austin, TX. A write-up of
  the session is available at: http://www.electroniclibrarian.com/past-
  conferences/2011-conference/monday-february-28th-2011#04

0 Murphy, D. O., & Keller, J. A. (2011). Value by the Numbers: Using
  Performance Metrics in Libraries. Journal of the Library Administration &
  Management, 7(2), 16-22.

0 Oregon State University Faculty Senate. (2011). “Library Committee”.
  http://oregonstate.edu/senate/committees/library/index.html

0 Wooley, W. T. (1983). Motherhood, hard times, politics and the University of
  Victoria library. Canadian Library Journal, 40, 201-203.
Thanks!
Contact Information

Jane Nichols
Collection Development Librarian for Social Sciences &
Humanities
Oregon State University Libraries
jane.nichols@oregonstate.edu

Andrea Wirth
Collection Development Librarian
Oregon State University Libraries
andrea.wirth@oregonstate.edu

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Shared advocacy through data-looking beyond the high cost of journals

  • 1. Shared advocacy through data – looking beyond the high cost of journals by Jane Nichols & Andrea Wirth Oregon State University Libraries Charleston Conference 2011
  • 2. Making the case… 0 Data shows we’re good stewards of current budget- what we have gets used well and we let go of what is not needed 0 We have a variety of data that shows where we’re not able to fulfill campus research & instruction needs 0 More is required to meet campus aspirations
  • 3. Invitation 0 Campus faculty appointed to work with library administration 0 Build a case for improving collections budget using data
  • 4. Faculty Senate Library Committee Learn more! http://oregonstate.edu/senate/committees/library/index.html
  • 5. Inspiration from others 0 Who are the patrons/what do they need and use? (Queens Library) 0 Do we spend the $$ we have wisely? (University of Victoria) 0 Do our resources match curricular changes and institutional directions? (Saint Xavier University) 0 Story telling and example “plots” (ER&L 2011) “Lightbulb, in Glass and Chocolate” JanneM on Flickr
  • 6. Data available Use-based Budget 0 ILL services 0 Peer comparisons 0 Scan & Deliver 0 Projecting Rising Costs 0 Local Journal Utilization (eg. Curricular changes) Report (LJUR) 0 Circulation Collection Gaps 0 E-resources use 0 Wishlist 0 New program reviews 0 LibQual+ comments
  • 7. Scan & Deliver Most Requested Print Title 5/10-5/2011 Number of Requests Journal of Personality and Social Psychology 165 Journal of Wildlife Management 155 Journal of Consulting and Clinical 109 Psychology Journal of Counseling Psychology 82 Psychological Bulletin 82
  • 8. Projecting Rising Costs 0 Price increases (do we need to say more?) 0 New tools (ex. Summon) 0 Support for new models of publishing 0 New faculty = new research areas 0 Change in student headcount/FTE 0 Curricular changes 0 What did we forget?
  • 9. PsycArticles Level Full-Time APA Data Fee Equivalents 5 15,000-19,999 $20,775 6 20,000-24,999 $27,275 7 25,000-59,999 $28,325 8 60,000+ Contact APA
  • 10. Category 1 reviews 0 New program development process requires library input 0 Individually, collection and service evaluation for a particular group of users 0 Collectively, can provide insight into collection (and service) strengths and gaps
  • 11. Category 1 proposals with library funding costs 2009-April 2011 Cost Cost Program Resource (initial) (ongoing) Year Online Encyclopedias and Earth Sciences (BS) Nature Climate Change $12,600 $ 3,500 2011 Business Admin (MS) Ebook funding (PDA) $ 2,000 $ 2,000 2011 Public Policy (PhD) PAIS database $10,400 $ 10,400 2011 Communication (MA) Books and Journals $ 5,433 $ 5,433 2010 Energy Engineering (BS) Books and Journals $ 5,400 $ 5,400 2010 Books and 1 journal Medical Humanities (Cert) recommended by faculty $ 1,695 $ 655. 2010 F/W administration (MS) databases and ebooks $ 5,350 $ 5,350 2010 Sustainability dual degree (BA/BS) AASHE membership $ 1,500 $ 1,500 2010 Natural Resources (MS) journals, databases, books $21,500 $ 9,500 2009 Total $65,878 $ 43,738
  • 12. LibQual+ 0 Foster a culture of excellence in providing library service 0 Help libraries better understand user perceptions of library service quality 0 Collect and interpret library user feedback systematically over time 0 Provide libraries with comparable assessment information from peer institutions 0 Identify best practices in library service 0 Enhance library staff members' analytical skills for interpreting and acting on data
  • 13. “the people are great, the collections are spotty. I would like more electronic resources -- but good job getting JSTOR II!!” “Library service overall is very good. It is critical to maintain high numbers of online journals. In the sciences and engineering, if I can't look up an article on my computer and print it on my printer, that article does not exist to me. Have online access to journal articles is my #1 priority.” Learn more! http://ir.library.oregonstate.edu/xmlui/handle/1957/22087 http://ica.library.oregonstate.edu/subject-guide/1246-LibQual
  • 14. “The most valuable service that the library offers me is access to online databases of journals and technical articles. I am very satisfied with the library website search capabilities, I just wish we had more articles. I am successful at finding a lot, but there are also a lot that I can't access because we don't have subscriptions to them." "The library service is improving...it was very frustrating to do a “The library's biggest research project remotely flaw is the lack of with a paper due in a week ebooks. Everyone has and not be able to access smartphones, ereaders, information soon enough.“ & tablets & we want ebooks for loan!"
  • 15. FSLC Reactions 0 Status—compare OSU to schools that faculty perceive as “completely inferior” 0 Qualitative comments 0 Informal peer comparisons http://www.flickr.com/photos/striatic/2192192956/
  • 16. Telling your story 0 Audience-who is your story for? 0 Scope-tailor details to audience 0 Outlet-where will your audience encounter your story?
  • 17. Discussion questions 0 Which data best promotes libraries and tells our story? 0 How can collections assessment data be used to strengthen our case for a better budget? 0 Should libraries focus on diminished purchasing power or increased partnerships with faculty? 0 What resonates with you?
  • 18. References 0 Kusik, J. P., & Vargas, M. A. (2009). Implementing a "Holistic" Approach to Collection Development. [Article]. Library Leadership & Management, 23(4), 186-192. 0 Levine-Clark, M., Brooks-Kieffer, J., & McDonald, J. (2011). Making Data Work: Telling your story with usage statistics. Three presentations given at the Electronic Resources and Libraries Conference, Austin, TX. A write-up of the session is available at: http://www.electroniclibrarian.com/past- conferences/2011-conference/monday-february-28th-2011#04 0 Murphy, D. O., & Keller, J. A. (2011). Value by the Numbers: Using Performance Metrics in Libraries. Journal of the Library Administration & Management, 7(2), 16-22. 0 Oregon State University Faculty Senate. (2011). “Library Committee”. http://oregonstate.edu/senate/committees/library/index.html 0 Wooley, W. T. (1983). Motherhood, hard times, politics and the University of Victoria library. Canadian Library Journal, 40, 201-203.
  • 19. Thanks! Contact Information Jane Nichols Collection Development Librarian for Social Sciences & Humanities Oregon State University Libraries jane.nichols@oregonstate.edu Andrea Wirth Collection Development Librarian Oregon State University Libraries andrea.wirth@oregonstate.edu