Using the "five layers of enterprise mobile design" model, James Robertson shows how mobile devices are already transforming how we work. (Presented at Designing for Mobility conference in Melbourne, March 2013.)

1. Mobility will change how we work
James Robertson, Step Two Designs
Email: jamesr@steptwo.com.au
Twitter: @s2d_jamesr

2. Step Two Designs (www.steptwo.com.au) March 2013

3. Step Two Designs (www.steptwo.com.au) March 2013

4. Step Two Designs (www.steptwo.com.au) March 2013

5. Step Two Designs (www.steptwo.com.au) March 2013

6. Even my postie uncle knows that
mobiles will transform how we work
Step Two Designs (www.steptwo.com.au) March 2013

7. Why mobile matters within
organisations

8. Most business tools
suck
Step Two Designs (www.steptwo.com.au) March 2013

9. And we make staff unproductive,
particularly away from their desks
Step Two Designs (www.steptwo.com.au) March 2013

10. Enterprise mobility benefits all
staff, in or out of offices
Step Two Designs (www.steptwo.com.au) March 2013

11. What does enterprise really mean?

12. Rethinking processes and tasks
Apps that are natively mobile,
PROCESS as-you-go processes
Designing for the context of use
Field environments, user behaviour
CONTEXT
Making use of device capabilities
GPS, camera, accelerometer
DEVICE
Designing for small screens and touch
Responsive design,
new interaction models
TOUCH
Ensuring staff have access, wherever & whenever
Modern devices, BYOD policies,
wireless-enabled offices
ACCESS
www.steptwo.com.au/papers/kmc_mobiledesign
Step Two Designs (www.steptwo.com.au) March 2013

13. Rethinking processes and tasks
Apps that are natively mobile,
as-you-go processes
Designing for the context of use
Field environments, user behaviour
Making use of device capabilities
GPS, camera, accelerometer
Designing for small screens and touch
Responsive design,
new interaction models
Ensuring staff have access, wherever & whenever
Modern devices, BYOD policies,
wireless-enabled offices
ACCESS
www.steptwo.com.au/papers/kmc_mobiledesign
Step Two Designs (www.steptwo.com.au) March 2013

14. Rethinking processes and tasks
Apps that are natively mobile,
as-you-go processes
Designing for the context of use
Field environments, user behaviour
Making use of device capabilities
GPS, camera, accelerometer
Designing for small screens and touch
Responsive design,
new interaction models
TOUCH
Ensuring staff have access, wherever & whenever
Modern devices, BYOD policies,
wireless-enabled offices
www.steptwo.com.au/papers/kmc_mobiledesign
Step Two Designs (www.steptwo.com.au) March 2013

15. UK Parliament
Step Two Designs (www.steptwo.com.au) March 2013

16. UK Parliament
Step Two Designs (www.steptwo.com.au) March 2013

17. UK Parliament
Step Two Designs (www.steptwo.com.au) March 2013

18. QUT
Step Two Designs (www.steptwo.com.au) March 2013

19. QUT
Step Two Designs (www.steptwo.com.au) March 2013

20. Department of Human Services
1280 x 1024
Step Two Designs (www.steptwo.com.au) March 2013

21. Department of Human Services
1024 x 768
Step Two Designs (www.steptwo.com.au) March 2013

22. Department of Human Services
800 x 600
Step Two Designs (www.steptwo.com.au) March 2013

23. Department of Human Services
Step Two Designs (www.steptwo.com.au) March 2013

24. Rethinking processes and tasks
Apps that are natively mobile,
as-you-go processes
Designing for the context of use
Field environments, user behaviour
Making use of device capabilities
GPS, camera, accelerometer
DEVICE
Designing for small screens and touch
Responsive design,
new interaction models
Ensuring staff have access, wherever & whenever
Modern devices, BYOD policies,
wireless-enabled offices
www.steptwo.com.au/papers/kmc_mobiledesign
Step Two Designs (www.steptwo.com.au) March 2013

25. Logan City Council
Screenshot provided courtesy of BlinkMobile
Step Two Designs (www.steptwo.com.au) March 2013

26. Logan City Council
Screenshot provided courtesy of BlinkMobile
Step Two Designs (www.steptwo.com.au) March 2013

27. Logan City Council
Screenshot provided courtesy of BlinkMobile
Step Two Designs (www.steptwo.com.au) March 2013

28. Logan City Council
Screenshot provided courtesy of BlinkMobile
Step Two Designs (www.steptwo.com.au) March 2013

29. Photo provided courtesy of BlinkMobile
Step Two Designs (www.steptwo.com.au) March 2013

30. Rethinking processes and tasks
Apps that are natively mobile,
as-you-go processes
Designing for the context of use
Field environments, user behaviour
CONTEXT
Making use of device capabilities
GPS, camera, accelerometer
Designing for small screens and touch
Responsive design,
new interaction models
Ensuring staff have access, wherever & whenever
Modern devices, BYOD policies,
wireless-enabled offices
www.steptwo.com.au/papers/kmc_mobiledesign
Step Two Designs (www.steptwo.com.au) March 2013

31. Arup
Step Two Designs (www.steptwo.com.au) March 2013

32. Arup
Step Two Designs (www.steptwo.com.au) March 2013

33. Arup
Step Two Designs (www.steptwo.com.au) March 2013

34. Arup
Step Two Designs (www.steptwo.com.au) March 2013

35. Arup
Step Two Designs (www.steptwo.com.au) March 2013

36. Arup
Step Two Designs (www.steptwo.com.au) March 2013

37. Arup
Step Two Designs (www.steptwo.com.au) March 2013

38. Rethinking processes and tasks
Apps that are natively mobile,
PROCESS as-you-go processes
Designing for the context of use
Field environments, user behaviour
Making use of device capabilities
GPS, camera, accelerometer
Designing for small screens and touch
Responsive design,
new interaction models
Ensuring staff have access, wherever & whenever
Modern devices, BYOD policies,
wireless-enabled offices
www.steptwo.com.au/papers/kmc_mobiledesign
Step Two Designs (www.steptwo.com.au) March 2013

39. Step Two Designs (www.steptwo.com.au) March 2013

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42. Step Two Designs (www.steptwo.com.au) Judge March 2013

43. Judge
Step Two Designs (www.steptwo.com.au) March 2013

44. Step Two Designs (www.steptwo.com.au) March 2013

45. Step Two Designs (www.steptwo.com.au) March 2013

46. Design makes all the difference

47. Rethinking processes and tasks
Apps that are natively mobile,
PROCESS as-you-go processes
Designing for the context of use
Field environments, user behaviour
CONTEXT
Making use of device capabilities
GPS, camera, accelerometer
DEVICE
Designing for small screens and touch
Responsive design,
new interaction models
TOUCH
Ensuring staff have access, wherever & whenever
Modern devices, BYOD policies,
wireless-enabled offices
ACCESS
www.steptwo.com.au/papers/kmc_mobiledesign
Step Two Designs (www.steptwo.com.au) March 2013

48. We weren’t able to design great
corporate systems
Step Two Designs (www.steptwo.com.au) March 2013

49. Enterprise mobility gives us a second
chance to deliver great design
Step Two Designs (www.steptwo.com.au) March 2013

50. There is a whole orchard of
low-hanging fruit – start picking!
Step Two Designs (www.steptwo.com.au) March 2013

51. 2013Intranet Innovation Awards
For full details on how to enter:
www.steptwo.com.au/iia
Entries will open in April, win a lovely
glass trophy!
Step Two Designs (www.steptwo.com.au) March 2013

52. Let the revolution begin!
Step Two Designs (www.steptwo.com.au) March 2013

53. James Robertson, Step Two Designs
 Email: jamesr@steptwo.com.au
 Twitter: @s2d_jamesr
 Website: www.steptwo.com.au
 Blog:
www.steptwo.com.au/columntwo
 Articles:
www.steptwo.com.au/subscribe
Step Two Designs (www.steptwo.com.au) March 2013