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T-Bytes
Platforms & Applications
June Edition 2020
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Table of Contents
1. Financial, M & A Updates...................................................................................................................................1
2. Solution Updates.................................................................................................................................................10
3. Rewards and Recognition Updates...................................................................................................................22
4. Customer Success Updates................................................................................................................................39
5. Partnership Ecosystem Updates.......................................................................................................................52

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Financial, M & A Updates
Platforms & Applications Industry

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Financial, M&A Updates
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Coupa Acquires Treasury Management Leader BELLIN Group
Coupa Software, a leader in Business Spend Management announced that it
has acquired BELLIN Group, a leading provider of treasury management
software. With a long history in treasury, BELLIN’s cloud-based TMS
platform improves visibility and control over cash and optimizes treasury
processes. The acquisition will extend Coupa’s value within treasury,
payments, and working capital processes, strengthening Coupa’s position as a
comprehensive and indispensable platform for managing business spend.
Based in Ettenheim, Germany, with offices in London, Vancouver,
Cambridge, Mass., and Karlsruhe, Germany, BELLIN’s innovative solutions
for cash and liquidity management, payments, and financial instruments are
used by large and mid-sized organizations globally. The addition of deep
treasury management capabilities to Coupa’s portfolio will enable businesses
to gain visibility into, fully manage, and reduce risk across a unified set of
spend and liquidity information.
Executive Commentary
"Treasury can no longer operate as a siloed function as it is an integral part
of a company’s spend management strategy, said Chairman and CEO at
Coupa. The acquisition of BELLIN extends the strategy we’ve already
embarked on, to provide financial leaders with a comprehensive view of
company spend, company liquidity, and the risks associated with both. I am
pleased to welcome Martin Bellin and the BELLIN team to Coupa and
look forward to furthering our joint mission of empowering businesses
with the visibility and control they need to spend smarter."
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Description
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7. Financial, M&A Updates
IT Shades
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DocuSign Announces First Quarter Fiscal 2021 Financial Results
• Total revenue was $297.0 million, an increase of 39% year-over-year.
Subscription revenue was $280.9 million, an increase of 39% year-over-year.
Professional services and other revenue was $16.1 million, an increase of 29%
year-over-year.
• Billings were $342.1 million, an increase of 59% year-over-year.
• GAAP gross margin was 75%, compared to 76% in the same period last year.
Non-GAAP gross margin was 79% in both comparative periods.
• GAAP net loss per basic and diluted share was $0.26 on 183 million shares
outstanding compared to $0.27 on 172 million shares outstanding in the same
period last year.
• Non-GAAP net income per diluted share was $0.12 on 197 million shares
outstanding compared to $0.07 on 189 million shares outstanding in the same
period last year.
• Net cash provided by operating activities was $59.1 million compared to $45.7
million in the same period last year.
• Free cash flow was $32.8 million compared to $30.4 million in the same period
last year.
• Cash, cash equivalents, restricted cash and investments were $898.3 million at the
end of the quarter.
Executive Commentary
"Our strong first quarter results reflect our ability to help organizations accelerate
their digital transformation as they adapt to the changing business environment,
magnified by COVID-19. Many are taking their first steps with us, while others
are expanding their initiatives, said DocuSign's CEO. Led by eSignature, our
Agreement Cloud offerings are not only helping customers carry on with
business in this time of crisis, but will continue to deliver value as the world
emerges from it."
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Key Financial Highlights

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Financial, M&A Updates
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Finastra to sell Enhancement Services business to Sigma Loyalty Group
Finastra announced that it has entered a definitive agreement to sell its
Canadian-based Enhancement Services business to Sigma Loyalty Group, a
provider of enhancement services and marketing programs to Canadian
financial institutions and retail partners. The transaction is expected to close
at the end of June, subject to customary closing conditions. Established in
2011, Finastra’s Enhancement Services business is one of the market leaders
in credit and identity protection solutions in Canada. Finastra’s core software
solutions are largely focused on the business to business sector and primarily
serve financial institutions, while the Enhancement Services business serves
the end customer. As such, the transition of this business line to a company
already well positioned in the consumer space enables Sigma Loyalty Group
to take the business forward and maximize its potential, affording new
opportunities to customers.
Executive Commentary
“This step is in keeping with our long-term strategy. Sigma Loyalty Group
has significant expertise in its field and deep roots in the Canadian market.
The sale will provide the right environment for our customers and
employees in this space to succeed over the long term and further innovate,
said CEO, Finastra.
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Financial, M&A Updates
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Kinaxis to Acquire AI-based Retail and CPG Demand Planning Provider,
Rubikloud
Kinaxis® Inc., the authority in driving agility for fast, confident
decision-making in an unpredictable world, has signed a definitive agreement
to acquire Toronto-based Rubikloud, a disruptive, emerging provider of AI
solutions that automate supply chain prescriptive analytics and
decision-making in the retail and consumer packaged goods industries.
Globally-recognized retailers and CPG manufacturers in the health and
beauty, household and grocery segments use Rubikloud's AI-based products
today. Their offerings include demand forecasting and automation to manage
and optimize trade promotions, pricing and assortment to drive product
demand and dramatically improve financial results. Kinaxis will enhance
RapidResponse's demand planning capabilities with the Rubikloud offerings,
anticipating initial opportunities in the company's rapidly-growing CPG
customer base and over time for other industries such as life sciences. The
acquisition also offers Kinaxis a springboard into the enterprise retail
industry.
Executive Commentary
"Rubikloud has capabilities and value that we can offer our CPG
customers, leads us into the retail industry with some bellwether accounts,
and adds a group of approximately 80 people to an already-impressive AI
and machine learning team here at Kinaxis. Over time, this enhanced group
will contribute to new and existing AI-powered capabilities across the full
Kinaxis RapidResponse® platform and applications, said President and
CEO of Kinaxis. This acquisition reflects the growing importance of AI
and ML to power intelligent automation and augment human
decision-making to better deliver on customer promises, remove waste and
increase resiliency for effective risk management."
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Financial, M&A Updates
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MRI Software completes acquisition of Castleton Technology Plc to expand
social housing offering in the UK and beyond
MRI Software, a global leader in real estate software solutions, has
completed its acquisition of Castleton Technology Plc, a leading provider of
specialist software and services for the social housing sector, after receiving
shareholder approval. MRI’s acquisition of Castleton, along with that of
Orchard Information Systems in March, extends its offering in the social
housing market in the UK, Ireland, and Australia. The combination boosts
MRI’s ability to empower social housing providers to adopt digital
innovations and customer-centric technologies, while accelerating the
development of cloud-based solutions for the sector. Social housing providers
in the UK, Ireland and Australia employ Castleton’s solutions to enhance
customer service and business management – from building repairs and
document management to customer relationship management and payment
collection. As a PropTech category pioneer, MRI is constantly looking for
ways to promote and deliver web-based capabilities and innovative
technologies that enable its clients to keep pace with real estate market
trends, such as today’s increasing focus on the resident experience in
property management.
Executive Commentary
“The acquisition of Castleton is an important step in our drive to deliver
greater scale and broaden our offering in the UK housing sector, said Chief
Executive Officer of MRI Software. “The combination of Castleton and
Orchard also extends our comprehensive residential market proposition,
MRI Living, and brings together invaluable industry experience and
expertise to drive further innovation and accelerate the delivery of new
advancements to social/affordable housing operators and residential
property managers in multiple regions across the globe.”
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Financial, M&A Updates
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Access to acquire Eclipse Legal Systems to expand its Legal solutions suite and
extend its presence in the Legal Sector
The Access Group announced the agreement to acquire Eclipse Legal Systems. The
acquisition will enhance Access’s existing presence in the legal sector, which
currently extends beyond 2,500 organizations with the vast majority in legal
practice and the remaining customers being internal legal departments, across
multiple verticals. The addition of Eclipse Legal Systems extends the Access
existing Legal suite of Finance, HR and Compliance solutions into the Case &
Practice Management space. Access looks forward to developing a strong
relationship with the existing Eclipse Legal Systems customers, in the UK and
globally, while providing the freedom to do more, as the Eclipse Legal Systems
solutions are made available on the Access Workspace suite. More than 25,000
professionals rely on Proclaim for Case Management, Practice Management and
Matter Management on a daily basis to ensure a smooth flow of information and
documentation between themselves and their clients. The existing Eclipse Legal
Systems customers will benefit further from Proclaim being made available on
Access Workspace, a cloud-based platform that delivers a suite of business
solutions enabling collaboration and communication across the entire workplace.
Executive Commentary
CEO, The Access Group commented, “The addition of Eclipse Legal Systems,
into the Access family, is a signal of our intent to further extend our presence in
the Legal Sector through the provision of a comprehensive suite of solutions used
daily by people focused on legal case management of all types, both in practice
and in-house. The sector is exhibiting solid growth signals with the legal market
forecast to grow at a CAGR of more than 14%, prior to Covid-19, reaching a total
market size in excess of £1.8Bn by 2024.”
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12. Financial, M&A Updates
IT Shades
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Veeva Announces Fiscal 2021 First Quarter Results
Fiscal 2021 First Quarter Results:
• Revenues: Total revenues for the first quarter were $337.1 million, up from
$244.8 million one year ago, an increase of 38% year-over-year. Subscription
services revenues for the first quarter were $270.2 million, up from $198.1 million
one year ago, an increase of 36% year-over-year.
• Operating Income and Non-GAAP Operating Income: First quarter operating
income was $87.6 million, compared to $71.2 million one year ago, an increase of
23% year-over-year. Non-GAAP operating income for the first quarter was $129.7
million, compared to $93.5 million one year ago, an increase of 39%
year-over-year.
• Net Income and Non-GAAP Net Income: First quarter net income was $86.6
million, compared to $73.4 million one year ago, an increase of 18%
year-over-year. Non-GAAP net income for the first quarter was $105.2 million,
compared to $78.7 million one year ago, an increase of 34% year-over-year.
• Net Income per Share and Non-GAAP Net Income per Share: For the first
quarter, fully diluted net income per share was $0.54, compared to $0.47 one year
ago, while non-GAAP fully diluted net income per share was $0.66, compared to
$0.50 one year ago.
Executive Commentary
“Focused execution and our ability to adapt quickly in the face of change enabled
us to deliver results above plan in Q1, said CFO Tim Cabral. Looking ahead, we
will continue to invest in our growing product portfolio as the industry
increasingly looks to Veeva as one of its most strategic partners across R&D and
commercial.”
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Key Financial Highlights

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Financial, M&A Updates
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Zerto Secures Up to $53 Million in Financing as Poalim Capital Markets
Joins Existing Investors
Zerto, an industry leader for IT resilience, announced it has raised $33 million in
equity financing. The equity funding also allows Zerto to draw up to $20 million in
additional venture debt under an existing credit facility. The round is supported by
existing investors: Access Industries via its Israeli entity Claltech, 83North, Battery
Ventures, Harmony Partners, IVP, Pitango Venture Capital, RTP Ventures, and U.S.
Venture Partners. These are alongside a new investor, Poalim Capital Markets, the
investment arm of Israel’s leading financial institution, Bank Hapoalim, as well as
Zerto’s venture debt provider, Kreos Capital. The news follows Zerto’s recently
unveiled plans to extend its IT Resilience Platform™ to support next generation,
cloud native applications. These plans reinforce Zerto’s leadership in the data
protection market by providing disaster recovery, data protection, and mobility in a
single, simple, scalable platform for on-premises, cloud, and now next-gen
applications. The financing further strengthens Zerto’s financial position and
supports its future innovation.
Executive Commentary
“This investment further validates our vision and direction as innovative leaders
in the IT Resilience market, said CEO, Zerto. It’s gratifying to receive long-term
commitments from our existing investors, and to add a new important investor to
our roster: Poalim Capital Markets. This is another milestone for the business and
allows us to confidently push forward with our plans to provide customers with a
solution for their next generation business realities.”
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Financial, M&A Updates
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Sapiens Completes Raising Of $60m in Non-Convertible Debenture
Sapiens International Corporation, a leading global provider of software solutions
for the insurance industry, announced that it has completed the public offering of
non-convertible series B debenture and the listing thereof on the Tel-Aviv Stock
Exchange, for a sum of approximately $60M bearing an annual interest rate of
3.37%. Both institutional and private investors participated in the offering.
Following completion of the transaction, Sapiens will have $120M of available
cash on its balance sheet and $120M of non-convertible debenture spread over the
next 5.5 years, with the payments scheduled through January 1st, 2026. Following
the transaction, Sapiens has a total net debt of 0 and is profitable and generating
positive free cash flow quarter-over-quarter. Sapiens International Corporation
empowers insurers to succeed in an evolving industry. The company offers digital
software platforms, solutions and services for the property & casualty, life, pension
& annuity, reinsurance, financial & compliance, workers’ compensation and
financial markets. With more than 35 years of experience delivering to over 500
organizations globally, Sapiens has a proven ability to satisfy customers’ core, data
and digital requirements.
Executive Commentary
“We are very pleased to have completed the sale of the Series B debentures in
Israel, said President and CEO of Sapiens. The issuance of such debentures
reinforces the market’s confidence in our ability to utilize the proceeds from this
offering properly and to repay this long-term debt in a timely manner. The
proceeds from these debentures will allow us to repay our existing short-term
bank loan of $20M, strengthen our balance sheet and liquidity, provide us with
additional working capital to support our development needs, and enable us to
pursue additional M&A opportunities.”
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Solutions Updates
Platforms & Applications Industry

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Solution Updates
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Jungheinrich AG Accelerates Digital Transformation with Conga
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Solution Description
Conga, the leader in digital transformation for commercial operations, announced that Jungheinrich AG has accelerated the
digital transformation of its legal operations with the company’s Apttus Contract Lifecycle Management solution. Jungheinrich
AG, a top-three intralogistics brand and global manufacturer of battery, diesel and gas-powered merchandise stackers and
forklifts, will ensure worldwide compliance through automatically recorded and imported metadata. In addition, Jungheinrich AG
will achieve greater visibility into its contracting process by making active and historical contracts accessible through digital
availability. The Intelligent Discovery functionality enables Jungheinrich AG to easily import various contracts created in
different file types into its Apttus CLM repository. Using patented machine learning software powered by Kira, Intelligent
Discovery recognizes, understands and extracts the language in contracts and correctly identifies the terms, clauses, obligations
and other key details. In addition to making the import of contracts significantly faster and more reliable, Intelligent Discovery
also facilitates the use of customer templates, a critical function given a large portion of Jungheinrich AG customers insist on
using their own contract templates.

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Solution Updates
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Adecco Group Launches beqom Solution while Fully Remote
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Solution Description
Adecco Group launches beqom Solution while Fully Remote. The world's largest human resources provider and temporary
staffing firm, The Adecco Group, planned to replace its compensation management system before its 2020 salary review cycle.
What it didn’t plan on was implementing and launching the solution while the project team and the company worked remotely.
With more than 5,200 branches in more than 60 countries and territories around the world, The Adecco group needed an intuitive
and efficient total rewards portal for HR, managers and employees. In the summer of 2019, the company began a search for a new
compensation management system with a goal of launching the new platform by February 2020, in time for the annual salary
review process. What the team didn’t know was that they would implement and launch the solution while working from home.
Fortunately, the selection of beqom’s cloud-based SaaS compensation management software enabled the company to administer
and run its salary review process on schedule, despite HR and managers working remotely. Throughout the salary review process,
the beqom solution has not overloaded or saturated the Adecco infrastructure, which is very much in demand in this period of
remote connection.

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Solution Updates
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Centage Releases Microsoft Dynamics 365 Business Central Integration
for Planning Maestro
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Solution Description
Centage Corporation, the leading provider of cloud financial software that transforms how businesses budget, forecast, analyze
and report, announced a new integration with Microsoft Dynamics 365 Business Central, Microsoft’s next generation CRM and
ERP application designed for small to medium-sized businesses. This integration addresses the rapidly increasing demand for
cloud-based financial management systems among SMBs, which has seen a significant increase as more Finance teams are
working remotely. This new integration will be added to the existing Microsoft integrations available for Planning Maestro.
Centage’s integration automates the secure exchange of financial information between Dynamic 365 Business Central and
Planning Maestro enabling ongoing actuals vs. budget comparisons and accurate scenario planning and forecasting in Planning
Maestro. Driver-based budgets and plans are easy to create incorporating historicals in Planning Maestro; while intuitive
‘self-serve’ reports and dashboards help track performance and forecasting functionality help you accurately predict future
financial health. Centage’s integrations are fast and easy to set up.

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Centage Corporation Help Finance Teams Navigate Uncertain Times with
Scenario Planning
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Solution Description
Centage Corporation, the leading provider of cloud financial software that transforms how businesses budget, forecast, analyze
and report, announced the availability of its Scenario Planning Service package to help small and mid-sized businesses gain the
confidence and clarity they need in their financial decisions to help them navigate during times of change and uncertainty.
Scenario and what-if planning are critical exercises that allow finance teams and business managers to assess the impact of a wide
variety of internal and external variables on their financial forecasts and put a plan in place to respond to all potential outcomes.
Centage has designed this rapid implementation package to turn valuable scenarios for organizations within two to three business
days. As part of the Scenario Planning Service package, all participating organizations will receive two forecast scenarios with
detailed financial statements, including:
• P&L, 2019 actuals versus each forecast scenario
• Balance Sheet forecasts for each scenario
• Cash Flow forecast for each scenario

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Solution Updates
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SAP’s Business Technology Platform: a Trifecta of Data Excellence, Integration
and Extension for the Intelligent Enterprise
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Solution Description
SAP SE announced new capabilities, enhancements and further unification of the Business Technology Platform portfolio to help
companies transform data into business value. SAP’s Business Technology Platform enables developers and business users to
access integrated, end-to-end services and tools to realize value along three critical areas of IT: data excellence, process
integration and extensions. The announcement was made at the SAPPHIRE NOW Converge conference, being held online.
Organizations such as Parkland Health and Hospital System in Dallas are using SAP’s Business Technology Platform combined
with Qualtrics XM Platform for experience management to perform analytics and to plan for sufficient patient capacity, a critical
need during the COVID-19 crisis. The Henkel business unit Adhesive Technologies, the global market leader for adhesives,
sealants and functional coatings, is building an app for its some 4,500 sales representatives based on SAP’s Business Technology
Platform. This year marks the 10-year anniversary of SAP HANA, which now has more than 32,400 customers. The latest
version, SAP HANA 2.0 SPS 05, is planned for delivery at the end of June. It will support hybrid scenarios with the SAP HANA
Cloud data platform and provide new capabilities, including the enhanced SAP HANA native storage extension for simplifying
data management and lowering total cost of ownership.

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SAP Drives Customer and Partner Success with SAPApp Center Enhancements,
New SAP Endorsed Apps Initiative
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Solution Description
SAP SE announced significant enhancements to SAPApp Center, where customers can discover, try and buy trusted partner apps
based on SAP solutions. SAP also unveiled the SAP Endorsed Apps initiative, designed to help customers solve key business
challenges and become best-run intelligent enterprises. SAP App Center includes over 1,500 partner solutions for use across all
SAP products lines and industries. With updates to the overall user experience, customers can easily look for solutions based on
the SAP product they want to extend, the certification level, the publisher and the type of solution, all in a user-friendly format.
Additional improvements include enhanced product pages and streamlined calls to action. SAP App Center is the only place
where SAP partners can market and deliver solutions with go-to-market activities to SAP’s 440,000-plus customers. The new
partner cockpit lets partners manage opportunities, from initial start to closed deals, in one easy-to-use place, and they can track
the performance of solutions on SAP App Center via the analytics dashboard. Additional support for all deal types — one-time,
subscription, consumption-based, upsell and renewal, and more — is available to help partners close deals faster than ever. The
new publishing cockpit makes it simple and easy for partners to onboard new solutions and maintains existing ones.

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The New Version Of Sapiens Cloud-Based Digital suite Provides An Advanced Set
Of Digital Capabilities To Carriers
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Solution Description
Sapiens International Corporation, a leading global provider of software solutions for the insurance industry, announced the
general availability of its upgraded Sapiens DigitalSuite for property & casualty and life, pension & annuity providers worldwide.
Sapiens AgentConnect and Sapiens Customer Connect offer multiple, pre-configured business journeys and a rich,
out-of-the-box content library, across a variety of devices for an omni-channel experience. The advanced Sapiens Journey Builder
component allows insurers to quickly define, create and manage customers and business journeys, or swiftly modifies existing
products – all via customer self-service. Sapiens Digital Suite is pre-integrated with Sapiens’ core systems, facilitating a speedy
implementation, and is also available as a standalone offering for carriers seeking a rapid, yet rich solution for their digital needs.
Through its flexible and configurable API layer, the suite easily integrates with multiple legacy core systems, enabling insurers
to quickly benefit from full digital capabilities across their entire business. Sapiens ACE, the DigitalSuite’s API Layer, enables
users to seamlessly connect ecosystem business applications into the insurance value chain and leverage multiple data sources,
data enrichment tools and external solutions. The API Layer is used to engage with Sapiens’ ecosystem of digital insurrect
partners.

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SurveyMonkey Accelerates Position in Customer Experience Market
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Solution Description
SurveyMonkey announced it is uniting its CX Solutions under the banner of the GetFeedback Suite to accelerate its CX strategy.
SurveyMonkey provides easy-to-deploy, cost-efficient CX solutions that help organizations using Salesforce CRM to set up CX
programs within days, not months, and accelerate speed to insight. SurveyMonkey will continue to deliver newer customer
experience offerings under the GetFeedback Suite brand in 2020 and beyond. The suite will combine all of SurveyMonkey’s
current CX solutions under one umbrella, including the GetFeedback CX platform built for the Salesforce customer, and Usabilla,
which offers digital experience capabilities that bring real-time feedback from websites and apps. Both platforms were acquired
by SurveyMonkey in 2019, and together they will be known as the GetFeedback Suite. SurveyMonkey will continue to offer both
GetFeedback and Usabilla to organizations globally while working to integrate the two product lines into a multi-channel CX
offering. The GetFeedback Suite will help organizations seamlessly leverage their customer and operational data, and power
automated actions that improve the overall customer experience. This announcement comes on the heels of recent customer wins
in 2020, including cybersecurity software provider, SimSpace, which needed to quickly set up customer experience programs
across their customer service and product teams to tap into user feedback.

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Veeva Announces New Solution to Accelerate Insights for Key Account
Management
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Solution Description
Veeva Systems announced Veeva Link for KAM, a new solution that gives commercial and medical team’s accurate customer
data and real-time insights for key account management. Veeva Link for KAM brings together data and AI-driven insights on key
people and key accounts from thousands of scientific and digital sources such as social media, news feeds, video platforms,
industry conferences, and clinical trials, as well as Veeva CRM. Commercial and medical teams can now adapt plans with greater
agility, respond to customers faster, and develop much deeper relationships. Commercial and medical teams typically piece
together key account information from a complex mix of stakeholders and data across many different channels. Veeva Link for
KAM consolidates relevant insights on customer activities and relationships using AI so teams can quickly engage with the right
people and decision-makers. Customer data is constantly kept up to date through a combination of AI and Veeva data stewards.
Advanced AI analyzes millions of activities in real-time, identifies patterns, and proactively delivers smart alerts for key account
teams to stay better engaged with customers. With a curated feed of relevant insights on key people and key accounts, commercial
organizations can respond fast to changing customer needs and deliver the right information to the right accounts at the right time.

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Maplesoft launches new initiatives to improve remote learning of mathematics
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19
Solution Description
Maplesoft announced an expansion of their resources to support remote learning of mathematics and mathematics-based courses. Maplesoft is the
developer of Maple™, the powerful and easy to use mathematical software used for teaching, learning, and research. Due to the COVID-19
pandemic, educators and students around the world have been suddenly faced with the need to teach and learn math without a classroom. To
support their customers, and math education in general, Maplesoft has further strengthened their products and resources that support remote
learning, including a new release of their free mobile app. The free Maple Companion mobile app is a calculator and math learning tool that
handles problems from basic math to university level. First launched in September 2019, Maplesoft has expedited development in response to the
pandemic so they can provide students with as much functionality as possible to support their efforts to learn math at home. Today, students can
use the Maple Companion to solve and visualize mathematical problems from many different subjects, including algebra, precalculus, calculus,
linear algebra, and differential equations. The app is used by students all across the world, and is available in English, Spanish, French, German,
Russian, Danish, Simplified Chinese, and Japanese. Students can even check their homework with the app by using the phone’s camera. They can
take a picture of their homework problem, even when it is hand-written, and the app will then solve it. By comparing their response to the answer
given by the app, students receive immediate feedback on their work. Where applicable, they will also see a graph illustrating the problem, which
will help strengthen their understanding of the problem and its solution. As of the most recent version, released in mid-May, the app now also
provides instant solutions and plots for many problems even when the user is working off-line.

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Solution Updates
IT Shades
Engage & Enable
WideOrbit Integrates with Rubicon Project to Increase Access to Live, On-Demand,
and Podcast Audio Supply
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20
Solution Description
WideOrbit, the media platform that makes it easier to buy and sell advertising, announced the inclusion of WideOrbit’s marketplace in the Rubicon
Project’s exchange. Through this integration, buyers that use the Rubicon Project exchange can now access inventory from online audio services,
platforms, networks, radio broadcasters, and audio content publishers available through the WideOrbit marketplace. The Rubicon Project
integration connects through the WideOrbit Programmatic Digital Audio stack, where it will be included alongside DSP and SSPs already
integrated with WideOrbit, exposing new inventory to Rubicon Project buyers. On the sell-side, the Rubicon Project integration will expose
WideOrbit marketplace inventory to new demand. It will also allow WideOrbit to package inventory from smaller publishers who, alone, are
unable to transact at any scale on the programmatic stage. By creating run-of-network packages consisting of inventory from multiple publishers,
bundled based on geo, device type, or audience segment, these smaller publishers will be exposed to programmatic buyers, many for the first time.

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adipiscing elit, sed diam
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Solution Updates
IT Shades
Engage & Enable
Zerto to Transform Global Data Protection Market by Offering Continuous Data
Protection to All Application Tiers
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21
Solution Description
Zerto, an industry leader for IT resilience at ZertoCON announced its plans to transform the global data protection market by opening up the
benefits of its continuous data protection through a single platform to all application tiers. Built to address customers’ need for always–on
business, Zerto’s software–only IT Resilience Platform will provide best-in-class, cost-effective resilience for all applications across
mission-critical, back office, and test/dev use cases. This will ensure low RPOs and RTOs without compromising on cost or application
performance. Decoupling operational recovery from backup, Zerto leverages continuous journaling to eliminate the need for snapshot-based
backup solutions. For decades, organizations have relied on backup technology to help solve every day, routine disruption that require the
quick restore of recent files, folders, or VMs. With Zerto’s market-leading journaling technology, these “operational recovery” use cases
benefit from unmatched granularity, RPOs, and speed-of-recovery.

28. IT Shades
Engage & Enable
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Rewards & Recognition Updates
Platforms & Applications Industry

29. R & R Updates
IT Shades
Engage & Enable
Apttus Recognized as a Leader in IDC MarketScape: Worldwide CPQ for
Commerce
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22
Apttus, the leader in digital transformation for commercial operations comprised of Apttus and Conga, announced that Apttus has been
named a Leader in the IDC MarketScape: Worldwide Configure Price Quote Applications for Commerce 2020 Vendor Assesment. This
research recognizes the value of the company’s Apttus Configure Price Quote, after a thorough evaluation of 13 CPQ vendors. Apttus CPQ
guides sales teams to construct and optimize offers by empowering sellers to select the best mix of products and services from a universal
catalog. Apttus CPQ then configures solutions, executes pricing models, and generates the optimal quote to close deals. As part of the
Conga end-to-end solution, Apttus CPQ facilitates the selling experience from the buyer’s awareness and intent to buy through the purchase
action, helping organizations achieve commercial excellence by empowering sales teams to sell more effectively in less time.
Recognizing Apttus as a Leader in the space, the IDC MarketScape report highlights Apttus CPQ capabilities such as:
• Single Data Model: All of Apttus’ applications are built on the same data model, native to the Force.com platform, allowing easier
implementations and upgrades. Apttus architecture can also support highly complex quoting/pricing needs including a large cart with more
than 10,000 lines.
• Complex Quoting: Apttus is one of the few vendors that offers a B2B digital commerce application in addition to CPQ. This allows Apttus
customers to deploy a B2B commerce site in addition to CPQ.
• B2B Digital Commerce: Customers we interviewed rated Apttus above average in both product roadmap relevancy and roadmap
communication.
R&R Description

30. R & R Updates
IT Shades
Engage & Enable
Blackline Named A Top Saas Provider In Software Magazine’s Annual Listing Of
The World’s Largest Software Companies
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23
BlackLine, Inc.has been recognized by Software Magazine in its annual ranking of the world’s largest software companies,
with the accounting automation software leader ranking first amongst those listing SaaS as their primary business sector.
Overall, the company ranked as the 68th largest software company globally by revenue, moving up from the 275th position
in the previous listing. This marks the ninth consecutive year BlackLine has been acknowledged by Software Magazine as
one of the largest and best-performing software and services providers in the world and is a testament to the growing
demand in the marketplace for the company’s cloud-based solutions. The ‘Annual Software Ranking’ is a revenue-based
ranking of software and services suppliers targeting medium-size to large enterprises, their IT professionals, software
developers and business managers involved in software and services purchasing. The 2020 list, released in the May
2020/Spring issue, is based on reported total worldwide software and services revenue for 2018. BlackLine has continued
on a strong growth trajectory, closing its most recent year with revenue growth of 27 percent year-over-year.
R&R Description

31. R & R Updates
IT Shades
Engage & Enable
Centage Scores Top Ratings from Customers in the 2020 Pulse of Performance
Management Research Published by BPM Partners
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24
Centage Corporation, the leading provider of cloud financial software that transforms how businesses budget, forecast,
analyze and report was recently ranked as outstanding budgeting and planning software in the Pulse of Performance
Management customer survey. BPM Partners is the leading independent authority on business performance management
and evaluates the top performance management solutions for their ease of use, robust capabilities, success in the
marketplace, wide appeal and customer satisfaction. Centage is honored to have been awarded the highest overall score in
the Budgeting/Planning Functionality category with an ‘Outstanding’ rating, along with a top rating of ‘Excellent’ in both
Overall Satisfaction and Consolidation Functionality categories. Centage Planning Maestro was highlighted for its ease of
use, low total cost of ownership, quick implementation, robust performance and flexibility. Planning Maestro is a
cloud-native platform for budgeting, planning, forecasting and analytics that delivers a level of sophisticated financial
intelligence typically only enjoyed by large enterprises, at a price point that makes it accessible for small and medium sized
businesses. The platform allows finance teams to integrate data from multiple sources, easily build and manipulate
driver-based financial models, predict balance sheet and cash flow performance with accurate and automated forecasts, as
well as run what-if scenarios to test the impacts of strategic decisions.
R&R Description

32. R & R Updates
IT Shades
Engage & Enable
Druva Recognized as Leading Solution for Customer Experience with 88 NPS
Score
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25
Druva, the leader in Cloud Data Protection and Management, announced the company has been recognized for its
outstanding customer experience as Druva received an industry-leading certified NPS score of 88. In addition, the company
was awarded the NorthFace ScoreBoard Award by the Customer Relationship Management Institute for the second
consecutive year, highlighting the company’s continued excellence in customer support. Global pandemic has forced
businesses of all sizes to re-evaluate priorities, and thousands are now accelerating digital transformation initiatives at
unprecedented speed in order to strengthen their business and protect against rising threats. However, many organizations
lack the resources and skill set to successfully and securely deploys these new cloud environments. In a time when data is
being shared more widely, creating increased risk, Druva helps organizations ensure their employees and most sensitive
data is protected, no matter where it is stored. Furthermore, Druva has built a dedicated support ecosystem that ensures
customers realize the maximum value from their investment. Led by a highly skilled and product-specific support team, the
company offers omni-channel support and continuous technology training for both customers and support staff.
Additionally, Druva is able to deliver proactive support via its SaaS platform – resolving potential concerns before users
ever encounter an issue.
R&R Description

33. R & R Updates
IT Shades
Engage & Enable
Exceedra Named “Most Outstanding Business Planning Solution”
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26
Exceedra have been named “Most Outstanding Business Planning Solution – USA, 2020” by Corporate Vision Magazine.
As businesses become more complex and interconnected, the need for more sophisticated systems has become increasingly
obvious. Exceedra understand exactly what a modern business requires, providing exceptional work in the field of
integrated business planning and revenue management systems for CPG. When it comes to integrated business planning and
revenue management systems, Exceedra have made the process as straightforward as possible. A modular approach gives
clients the ability to make their system work for them, allowing businesses to draw on an impressive range of capacity and
sophistication. Often, the companies that turn to Exceedra for assistance need a little more help to find the best possible
solution and the team has become adept at understanding the needs and demands of each customer, so that the right solution
can be established. Not only do businesses find an impressive level of customer service with Exceedra, but they are given a
roadmap that provides guidance on how best to allow the system to mature with the company. This highly capable and easy
to use solution is the secret behind the team’s impressive success.
R&R Description

34. R & R Updates
IT Shades
Engage & Enable
OMNITRACKER is the first ITIL®4-certified ITSM tool worldwide
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27
OMNITRACKER is the first ITIL®4-certified ITSM tool worldwide. The official release of the new SERVIEW
certification category "Service Management Version IV", OMNITRACKER is confirmed to be compliant with ITIL®4 in
15 of the practices it contains. OMNITRACKER is the first ITSM software internationally to be certified according to
ITIL®4 with the SERVIEW CERTIFIEDTOOL seal of approval. For this certification, more than 700 questions, consisting
of mandatory and optional criteria, had to be answered in an assessment sheet in the first step. Afterwards the Business
Process Ecosystem OMNITRACKER proved its ITIL®4 conformity in a live demonstration. All items tested by SERVIEW
were rated excellent, which is why OMNITRACKER was the first helpdesk software to be certified as ITIL®4-compliant
for the tested practices. ITIL® is a globally approved best practice catalog. ITIL® provides well-founded and
industry-independent recommendations in the area of ITSM, and thus supports organizations of all sizes in continuously
developing their service quality and in designing IT processes in a goal-oriented and resource-saving manner. ITIL®4 is the
latest version of the framework for helpdesk tools. It supplements and extends the existing ITIL®V3 version ITIL®4
focuses on a stronger practical and user orientation. In addition, fewer individual processes are evaluated as in ITIL®V3,
but the focus is now even more on IT service landscapes on high level approach.
R&R Description

35. R & R Updates
IT Shades
Engage & Enable
Finastra awards key strategic partners at annual Partner Day
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28
Finastra has named Accenture “Partner of the Year’ at its annual Partner Day, held virtually. The firm is being honored for
its commitment to working closely with Finastra to deliver innovative solutions to the global banking industry, including
the largest-ever Fusion Loan IQ deal, the first Fusion Loan IQ project in mainland China, and a record five innovation
projects relating to payments in the cloud, treasury and risk-as-a-service, and more. Accenture currently has more than 300
consultants who are certified to deliver Finastra solutions, with an additional 200 in the process of being certified. Other
partners were also honored for their significant roles in not only driving business, but for their collaborative spirit which has
made a meaningful impact on the banking industry through innovative projects and product implementations. Within a short
period after initiating a partnership with Finastra in the Middle East, Capgemini has demonstrated strong commitment to
collaborating to serve the region and is already working to expand the relationship elsewhere. Neoflex was the first partner
to achieve advanced accreditation for Fusion Risk. It is a valuable ally in driving the implementation of Finastra’s
end-to-end risk and compliance solution across an expanding global footprint, that has recently added an office in
Johannesburg to serve Africa.
R&R Description

36. R & R Updates
IT Shades
Engage & Enable
Wajax Deploys Infor CloudSuite Equipment to Help Optimize Operations and
Improve Customer Service
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29
Infor, a global leader in business cloud software specialized by industry, announced that Wajax Corporation , a leading
industrial products and services provider, is deploying Infor CloudSuite Equipment to help optimize multiple facets of its
operations and improve customer service. Wajax completed an initial implementation of the Infor M3 solution in July 2019
at two pilot sites in a single-tenant environment. The pilot sites set the framework for a company-wide rollout. As part of
the pilot, Wajax worked closely with Infor to determine next steps in the implementation. An important next step in the
implementation was to move to Infor’s modern, multi-tenant CloudSuite Equipment solution. The solution provided an
improved platform for the rollout, and this upgrade was done in less than three months from project start to finish. The new
platform leverages Infor’s cloud service to help consolidate disparate systems and scale service delivery. Infor’s CloudSuite
Equipment solution delivers an industry-specific equipment quotation capability, which is designed to enable Wajax to
combine its 47 separate quotation systems.
R&R Description

37. R & R Updates
IT Shades
Engage & Enable
Infor Positioned as a Leader, for 2nd Consecutive Year, in Gartner's Magic Quadrant
for Warehouse Management Systems
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30
Infor , a leading global cloud applications company specialized by industry, announces that Gartner Inc. has positioned
Infor as a Leader, for the second consecutive time, in its Magic Quadrant for Warehouse Management Systems. Infor has
been positioned in the leading quadrant for its ability to execute and its comprehensive vision. Infor CloudSuite WMS
combines agility with the power of the cloud to help organizations quickly build new warehouses and support customers.
This agile cloud-based system provides optimized visibility of inventory, orders, equipment and personnel, allowing
companies to have better levels of service and increase the speed of the product cycle. Infor CloudSuite WMS helps
companies manage distribution center activities holistically. The solution combines warehouse operations with personnel
management and 3D visual analysis to decrease complexity and achieve better operational execution. Engineered with
intuitive use configurability, Infor CloudSuite WMS is next-generation ready with cutting-edge technology and global
warehouse operations.
R&R Description

38. R & R Updates
IT Shades
Engage & Enable
Inspired eLearning Wins Five Awards at the 41st Annual Telly Awards
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31
Inspired eLearning announced it has won five awards at the 41st Annual Telly Awards for their courses USB Baiting: Don’t
Take the Bait, Tales from CPU City™ – Tailgating, and Security Awareness for the Home. The Telly Awards honors
excellence in video and television across all screens and is judged by leaders from video platforms, television, streaming
networks, and production companies. USB Baiting: Don’t Take the Bait was awarded a Silver Telly in the Online Training
category, Tales from CPU City™ – Tailgating was awarded three Silver Telly awards in the Online Training, Use of
Animation, and Directing Categories, and Security Awareness for the Home was awarded a Bronze Telly in the Online
Training category. Continuing on the heels of 2018 and 2019 where inspired eLearning was recognized as the most
awarded security awareness training provider in the industry, the company is on track to earn the title again in 2020 by
taking home 36 awards so far this year.
R&R Description

39. R & R Updates
IT Shades
Engage & Enable
SAP Named a Leader among Enterprise Data Fabric Solutions by Independent
Research Firm
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32
SAP SE announced it has been positioned as a Leader in “The Forrester Wave™: Enterprise Data Fabric, Q2 2020.”
Forrester Research Inc. researched, analyzed and scored 15 vendors and named SAP a Leader. The report noted SAP’s
enhanced data management capabilities to support complex use cases and its improved self-service capabilities. Vendors
were evaluated and SAP was named a Leader based on criteria in three categories: current offering, strategy, and market
presence. In the report, Forrester states that “SAP customers like SAP’s general data management capabilities, in-memory
platform, search and access, data integration, and technical support.” SAP’s enterprise data fabric solution consists of
capabilities from the Business Technology Platform including the SAP Data Intelligence solution, SAP HANA, SAP HANA
Cloud and SAP Cloud Platform Integration Suite. SAP continues to bring new and enhanced data management capabilities
to market to meet evolving customer needs. Key elements are SAP Data Intelligence, SAP HANA and SAP HANA Cloud,
with data virtualization capabilities. Part of the Business Technology Platform, SAP Data Intelligence plays a key role in
enabling customers to turn their data to value.
R&R Description

40. R & R Updates
IT Shades
Engage & Enable
IBS Recognizes Temenos as the #1 Best-selling banking Software for Digital, Core
Banking, Payments, and Risk Management
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33
Temenos, the banking software company, was ranked the market’s leading software provider in digital banking, core
banking, payments and risk management product categories according to the IBS Intelligence Sales League Table 2020.
Temenos was also named a regional leader in both Europe and Americas. Temenos, with its AI and advanced cloud
technology, continues to be the undisputed leader in the main product categories in the IBS League Table with the greatest
number of competitors. Temenos has been ranked as the best-selling core banking system for 15 years, as well as the
best-selling vendor for digital banking for the fourth consecutive year. For 21 years running, Temenos has demonstrated
consistent leadership, placing in the top two positions for core banking systems. Temenos continues to relentlessly focus on
innovation, investing 20% of its revenue in R&D – more than any other provider in the industry. The IBS Intelligence Sales
League Table is the global barometer for sales performance of banking platforms ranging from retail, to private, to Islamic,
to digital-only and universal banking. The SLT provides a vital tool to executives in banks for selecting vendors for RFIs
and influences vendor selection across conventional and digital banking.
R&R Description

41. R & R Updates
IT Shades
Engage & Enable
Temenos Infinity Wealth Named ‘Best On boarding Solution’ at 2020 Wealth
Briefing Asia Awards
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34
Temenos, the banking software company, has been awarded ‘Best Onboarding Solution’ at the eighth annual Wealth
Briefing Asia Awards. Cloud-native, AI-powered Temenos Infinity Wealth was recognized for providing omnichannel
digital customer experiences while supporting industry-leading levels of operational efficiency. The judges noted how the
solution supports banks and wealth management companies to minimize the complexity, cost and risk associated with client
on boarding and increase profitability in this area. The Wealth Briefing Asia awards are designed to recognize companies,
teams and individuals that have demonstrated innovation and excellence during 2019. The awards showcase best of breed
providers in the global private banking, wealth management and trusted advisor communities and are judged annually by a
prestigious panel of industry leaders. Temenos Infinity Wealth provides omnichannel and self-service capabilities to support
wealth managers in delivering a superior client service. Temenos’AI-enabled technology streamlines operations by
automating time-consuming compliance and back-office functions, while offering automated support in the advisory area.
Temenos Infinity Wealth scales in line with banks’ growth requirements, providing a single, front-to-back product to
consolidate all international operations.
R&R Description

42. R & R Updates
IT Shades
Engage & Enable
Temenos recognized as the only Global Power Seller in the 2020 Deal Survey, with
more than double the new named deals of the next banking platform
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35
Temenos, the banking software company, has been listed as the industry’s only ‘Global Power Seller’ in Forrester’s
prestigious Global Banking Platform Deals Survey 2020 with a 30% increase in new named deals. Temenos landed more
new global banking deals than any other provider in 2019, as stated in the Forrester report. Temenos was also named ‘Top
Global Player’ in the survey, based on combined deals, which represent a vendor’s ability to enhance its market position and
keep creating value for its existing customers. Forrester reconfirmed Temenos’ status as a ‘Top Global Player’ for the 8th
consecutive year. This ranking recognizes platforms with over 150 combined deals (new names and extended deals with
existing customers) in more than five regions. With 177 deals signed with new and existing customers, Temenos maintained
its position at the forefront of the table. Temenos also retains its position as a Global Power Seller’, the highest status in the
vendor pyramid for new deals. With 78 new business deals in 2019, this marks the 14th consecutive year that Temenos has
received this recognition.
R&R Description

43. R & R Updates
IT Shades
Engage & Enable
Unit4 and Peab are proud winners of Swedish “Business System Project of the
Year 2020”
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36
Unit4 and Peab are proud winners of the Swedish “Business System Project of the Year 2020” award, presented by
HerbertNathan & Co. The online award ceremony took place during Forum for Business Systems & HR, in Stockholm
yesterday. The winner was selected by an independent jury consisting of people from Swedish universities, businesses and
industry experts. The yearly award was initiated five years ago to shine a light on particularly successful business system
projects. It’s the third year that Unit4 has won the “Business System Project of the Year” award. In 2017, the prize was
awarded for the Favorit project with Lantmännen. In 2018, Unit4 won together with the City of Stockholm, for the
successful SUNE project. The NEBA project with Peab involves a large-scale implementation of Unit4 ERP and integration
with a number of related systems for Peab. According to the jury, the relationship between Peab and Unit4 was
characterized by quality, trust and close cooperation between the parties.
R&R Description

44. R & R Updates
IT Shades
Engage & Enable
Visma receives 2020 Confirmit ACE Award for achievement in customer excellence
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37
Visma, leading European software provider, has been awarded a 2020 Confirmit ACE Award for delivering an outstanding Voice of
the Customer programme to customers of its recruitment product, Visma EasyCruit. Visma received the award with the distinction
of “Judges’ Choice”, a category reserved for companies demonstrating the strongest commitment to building better products and
services for their customers. The Voice of the Customer award category recognizes the companies that have developed a strategic
approach to listening to customers and are using that voice to drive change and bring more value into their organizations. For the
15th year, Confirmit’s ACE Awards honor companies’ dedication and tangible business improvements related to their customer
success efforts. As a recipient of a Confirmit ACE Award, Visma has continually evolved its programme to make smarter decisions
and faster actions, leading to better business outcomes.
Visma has earned the Confirmit ACE Award based on the following initiatives:
• Implemented customer metrics such as the Net Promoter System (NPS) in several touchpoints across the customer journey
• Broadened the use of quantitative and qualitative feedback collection methods such as health checks and exit surveys
• Developed enhanced processes to collect and analyse customer feedback, share insights with relevant stakeholders, and monitor
results and business impact
• Aligned to customer needs based on feedback across the customer journey
• Kept customers informed through periodic video interviews from product experts
R&R Description

45. R & R Updates
IT Shades
Engage & Enable
Zycus recognized in “Spend Matters Almanac 50 Providers to Know 2020.”
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38
Zycus, a global leader in A.I. driven Source-to-Pay software solutions, has been recognized, once again, in the Spend
Matters Almanac 50 Providers to Know 2020The selection criteria shared by the research firm considers technology,
innovation, customer-centricity, and solution delivery, among others. Zycus’ feature-rich solutions, A.I. technology,
customer reviews, and highly rated support services help pave the way into a best-in-class market for procurement
solutions across the globe. Its recurring entry into the coveted list published by Spend Matters Almanac goes to show the
company’s consistent performance over the years. Spend Matters is a media unit under Azul Partners parent company
founded in January 2004 and is headquartered in Chicago. The blog Spend Matters was launched in November 2004,
making it the first blog and social media site in the procurement and supply chain sector. Today, they publish more
research than the entire traditional industry analyst firms combined.
R&R Description

46. IT Shades
Engage & Enable
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Customer Success Updates
Platforms & Applications Industry

47. Customer Success Updates
IT Shades
Engage & Enable
Kinaxis to Initiate Supply Chain Agility in as Little as Six Weeks
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39
Kinaxis® Inc., the authority in driving agility for fast, confident decision-making in an unpredictable world, is enabling manufacturers to
accelerate their digital supply chain planning journey to gain hyper agility and visibility and realize value sooner. Current disruptions are
driving companies to evaluate their readiness and resilience to responding to business turbulence. At the same time, they are looking for
immediate relief to manage and reduce risks brought on by the unprecedented daily disruptions they are experiencing today. The Kinaxis
RapidValue deployment process is designed to address both needs by quickly establishing the foundational end-to-end transparency
necessary to detect and measure the impact of supply chain disruption on key financial performance indicators and fulfillment obligations.
RapidValue is the first step in a Kinaxis customer digital supply chain journey. Leveraging the proven RapidResponse platform and the
Kinaxis unique concurrent planning technique, customers will quickly benefit from the ability to perform finished goods and key supply
components planning, replace disparate Excel sheets with connected, collaborative workbooks and alerts, and lay the foundation for
what-next scenario planning, all with data that has been checked for integrity. Within six weeks, RapidResponse will be live and ready to
serve supply chain users and begin delivering the relief they are looking for today.
Description

48. Customer Success Updates
IT Shades
Engage & Enable
Caixa Geral de Depósitos selects Finastra to transform treasury and capi-
tal markets business
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40
AERTiCKET chooses Amadeus to further develop its rail portfolio and support future growth. The disruption across the travel industry due
to COVID-19 has resulted in unprecedented uncertainty and change. Whilst one cannot predict when travel will return to previous levels, it
will be essential for travel sellers to make an extensive range of offers available for business and leisure travelers, so they can begin
traveling again with confidence. It’s against this backdrop that, AERTiCKET, an independent ticket wholesaler in Europe, has partnered
with Amadeus to build an even more comprehensive rail portfolio. AERTiCKET already has access to air content via the Amadeus Travel
Platform, and thanks to this latest implementation, it will now gain access to the Amadeus Rail Platform. The addition of domestic and
international rail content will mean AERTiCKET’s customers can book rail tickets, alongside flights and other travel offers, and therefore
can create a variety of personalized travel packages.
Description

49. Customer Success Updates
IT Shades
Engage & Enable
Caixa Geral de Depósitos selects Finastra to transform treasury and capital
markets business
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41
Caixa Geral de Depósitos, the largest commercial bank in Portugal, has chosen Finastra to power its end-to-end treasury and capital markets
business. It has selected Fusion Kondor, Fusion Risk and Regulatory Reporting as a Service to support this front-to-back-to-risk
transformation. The bank’s users will have access to automated and standardized interfaces which will improve day-to-day operations and
will benefit from an enhanced user experience and better reporting functionalities. Caixa Geral de Depósitos offers a selection of corporate
services, including commercial banking, investment banking, asset management, brokerage and venture capital. To keep up with market
trends and changing regulations, the bank was looking to transform its current technology landscape to make it more user friendly and more
efficient. The chosen solution includes front-to-back treasury, straight-through processing for all asset classes, accurate pricing from the
front office to risk, including structured products, collateral management and regulatory cloud reporting. Fusion Kondor will standardize
and integrate the bank’s trading and risk services, whilst Fusion Risk will manage its risk and compliance functionalities. Regulatory
Reporting as a Service will enable the bank to manage its reporting in a more automated way, whilst making sure it is keeping up to date
with changing regulations such as the European Market Infrastructure Regulation and the Securities Financing Transaction Regulation.
Description

50. Customer Success Updates
IT Shades
Engage & Enable
Sterling Federal Bank selects Fusion Phoenix as the core to carry it into the
future
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42
Finastra announced that Sterling Federal Bank has selected Finastra’s Fusion Phoenix to support the bank as it expands its business from
one focused primarily on consumer banking and mortgages to one with a strong presence in commercial banking. Fusion Phoenix, run from
the Azure cloud, was chosen for its ability to evolve with the bank’s needs, and integrate seamlessly with its existing loan technology from
Finastra. Sterling Federal Bank already uses Finastra’s Fusion Mortgagebot and Fusion LaserPro for consumer loan and mortgage
origination, servicing and documentation. Fusion Phoenix will provide exceptional integration with these platforms, saving the bank over
50 hours of redundant data entry per month. Fusion Phoenix was also favored for its ability to service various loan types in a single system,
as opposed to needing to use various systems with the current vendor. This means that bank staff only need to be proficient in a single
system and will have all the information they need in one place. Fusion Phoenix is an open core that works well with other solutions that
banks may use - offered by both Finastra and other vendors.
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51. Customer Success Updates
IT Shades
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Conga Delivers 141% ROI for Extreme Networks
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43
Conga, the leader in digital transformation for commercial operations, announced a 141 percent ROI for its customer Extreme Networks,
with payback in 9.6 months. The case study, published by Nucleus Research, found that Conga’s Apttus CPQ solution reduced the time it
took Extreme Networks to generate a quote from three days to 20 minutes while also reducing the time to provide a quote estimate from
four hours to 10 minutes. Additionally, overall employee productivity increased by 15 percent with Apttus CPQ’s automated quote
generation and features capable of managing multi-tiered pricing channels.
Key benefits highlighted in the case study include:
• Increased employee productivity: With Apttus CPQ, employees at Extreme Networks shorten the time to quote and improve price
management across multi-tier channels to increase productivity by 15 percent.
• Reduced time-to-quote: Apttus CPQ decreased the time to generate a large quote from three to four hours to 20 minutes, resulting in
increased customer satisfaction and profits as renewal rates continued to climb.
• Cost savings: Apttus CPQ enhancements related to auto co-terming and auto-generation helped Extreme Networks get quotes
pre-generated for approval and submission, relieving the need for multiple offshore SFDC administrators and employees.
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52. Customer Success Updates
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De Menken Keuken Selects Infor M3 ERP Solution to Support Growth and
Boost Future Goals
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44
Infor, a global leader in business cloud software specialized by industry, announced that De Menken Keuken has selected Infor M3 ERP
solution to support growth, increase efficiency and help provide business continuity. The agile, future-proof solution offers the Dutch family
business enhanced quality management and tracing capabilities, better warehouse, and production and distribution management combined
with increased supply chain visibility. De Menken Keuken produces a wide range of salads, sauces and meat products for retail, catering
and hospitality customers. This is done mainly under private label. Its portfolio includes the Albert Heijn supermarket brand
Saladespecialiteiten, carpaccio from de Vleeschmeesters, and a selection of tapenades and hummus spreads. By standardizing with Infor
M3, De Menken Keuken can migrate from its existing IBM AS/400 solution to a modern, innovative, and industry-specific system that can
help them navigate challenges while helping control costs, reduce manual work and boost efficiency.
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53. Customer Success Updates
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Australian Retail Icon Lowes Selects MRI ProLease to Manage National
Lease Portfolio
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45
Lowes Manhattan, an Australian and family owned clothing retailer have selected MRI Software’s ProLease solution to manage the leases
of their 200 stores nationwide. With upcoming IFRS 16 and AASB 16 financial regulations taking effect this year, Lowes needed a solution
to help maintain compliance with the new lease accounting standards and simplify business critical calculations. MRI ProLease offers
accounting modules that have been developed and tested in consultation with members of the FASB and IFRS boards, to help businesses
thrive through these changes. MRI ProLease serves more than 800 clients across 40 industries, including real estate, retail, healthcare,
government and education. Clients rely on MRI ProLease to easily track their real estate leases, equipment leases and workplace data, as
well for compliance with the new lease accounting standards AASB 16 and IFRS 16. MRI ProLease is a solution offered by MRI Software,
a global leader in real estate software solutions that provides innovative technology and services for real estate owners, operators, occupiers,
and investors. As a proud Australian icon, Lowes continues to offer well-made clothing at affordable prices. The company has grown from
humble beginnings in 1898 to over 200 stores nationwide whilst still being 100% Australia and family owned. Today, Lowes offers much
more than just menswear, with many products both online or at a store near you.
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54. Customer Success Updates
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Taiwan’s First Neobank, Next Commercial Bank, Selects Temenos’ Digital
Banking Platform to Launch in Record Time
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46
Temenos, the banking software company, announced that Next Commercial Bank has selected Temenos Transact to power its launch as one
of Taiwan’s first neobanks and deliver digital banking experiences that challenge the status quo. Cloud-native, cloud-agnostic Temenos
Transact will deliver rich, pre-configured banking functionality and compliance to support Next Bank’s rapid launch to market in 2020.
Temenos’ market leading digital core product will underpin the bank’s entire operations, delivering scale, agility and efficiency and
supporting it to reach one million customers within the first three years of operations. In 2019, Next Bank became one of the first neobanks
in Taiwan’s history to receive a virtual banking license from the national financial authorities. Next Bank is backed by local investment
from Taiwan telecom operator, Chunghwa Telecom, among others, and will launch with capital around USD 332 million. This significant
investment and Temenos’ cloud advanced technology will give the bank the resources to drive innovative banking products and services for
retail and corporate customers. Temenos’ broad banking functionality will support the simple creation and modification of new
hyper-personalized products and services. Next Bank will initially deliver customer accounts, deposits and loans, and has plans to provide
mortgages and wealth management in the future.
Description

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Global Tier One Bank, Itaú Private Bank International, from Itaú Unibanco Group, Selects Temenos
SaaS to Power its International Banking Operations on a Single Wealth Management Platform
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47
Temenos, the banking software company, announced that Banco Itaú SA and Banco Itaú International, affiliates belonging to one of
the world’s largest private bank groups, Itaú Unibanco Holding SA, have extended their relationship with Temenos to rapidly
deploy Temenos Infinity Wealth and Temenos Transact on Temenos SaaS. Temenos’ cloud-native, cloud-agnostic, API-first
technology will power the bank’s international private banking operations on a single, universal wealth management platform with
rich functionality, spanning back-office processing through to front-office portfolio management. Temenos SaaS will provide a
resilient, secure and fully compliant service to power Itaú’s private banking operations in Switzerland and the U.S. The shift to a
single SaaS digital banking platform will drastically reduce the bank’s time-to-market, IT costs and operational complexity and
achieve an improved cost/income ratio. Temenos’ superior technology brings the benefits of SaaS, including accelerated and remote
deployment, scalability and efficiencies, combined with elastic cost structure on cloud infrastructure. Itaú Unibanco is the largest
bank in Latin American, offering a broad range of retail, corporate, investment banking and asset management services for clients
around the world.
Description

56. Customer Success Updates
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Qvantel Selects Unit4’s cloud ERP to Support Digital Transformation and Growth
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48
Unit4, the industry leader in next-generation enterprise application software for people-centered organizations, announced that
Qvantel has chosen Unit4 Enterprise Resource Planning to support global business growth. Qvantel is a telecoms industry pioneer
with over two decades of experience leading successful cloud-based digital BSS (Business Support Solutions) for Communication
Service Providers across Europe, Northern Africa, APAC and the Americas. Having undertaken a significant strategic refocus a few
years ago, the business is seeing impressive growth and international expansion. In 2018 Qvantel started to innovate new,
market-leading and integrated business processes to enable higher velocity and better control over its customer projects. Unit4’s
ERP supports this approach to new digital business processes and mobile device access. Through one consolidated system
delivering deep operational insights across Finance, Project Management and Resourcing in the cloud, Qvantel will ensure
visibility, speed and agility of business operations.
Description

57. Customer Success Updates
IT Shades
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Australian Retail Icon Lowes Selects MRI ProLease to Manage National Lease Portfolio
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49
Lowes Manhattan, an Australian and family owned clothing retailer have selected MRI Software’s ProLease solution to manage the
leases of their 200 stores nationwide. With upcoming IFRS 16 and AASB 16 financial regulations taking effect this year, Lowes
needed a solution to help maintain compliance with the new lease accounting standards and simplify business critical calculations.
MRI ProLease offers accounting modules that have been developed and tested in consultation with members of the FASB and IFRS
boards, to help businesses thrive through these changes. MRI ProLease serves more than 800 clients across 40 industries, including
real estate, retail, healthcare, government and education. Clients rely on MRI ProLease to easily track their real estate leases,
equipment leases and workplace data, as well for compliance with the new lease accounting standards AASB 16 and IFRS 16. MRI
ProLease is a solution offered by MRI Software, a global leader in real estate software solutions that provides innovative
technology and services for real estate owners, operators, occupiers, and investors.
Description

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KWB Upgrades Technology Platform to Yardi Voyager
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50
KWB has selected Yardi® Voyager, a cloud-based property management and accounting platform to enhance its property
management operations. The firm will also adopt Yardi® Procure to Pay for paperless invoicing, online procurement and vendor
management functionality. Established for over 30 years, KWB Property Management provides proactive commercial property
management services and consultancy from offices in Birmingham and Solihull. Yardi® develops and supports industry-leading
investment and property management software for all types and sizes of real estate companies. Established in 1984, Yardi is based
in Santa Barbara, Calif., and serves clients worldwide from offices in Australia, Asia, the Middle East, Europe and North America.
Description

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Freelancer.com wins NASA US$25 million tender
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51
Freelance marketplace platform provider Freelancer.com has won a joint US$25 million NASA Open Innovation Services tender.
Under the contract Freelancer.com will help the US space agency NASA crowd source talent to design innovative tools and
technology for its new era of space exploration. Freelancer.com says NASA has used open innovation, specifically in the form of
public challenges since the launch of the Centennial Challenges Program in 2005 - and since 2011, NASA’s Center of Excellence
for Collaborative Innovation has been working to mature its experience primarily focused on the use of procurement-based public
challenges. Crowd-based Freelance Projects: the process to select and manage individuals, teams, and/or talent pools (members of
the crowd/community) best equipped to work on and deliver solutions and/or stimulate innovation. Crowd-based Micro-task and/or
Freelance work: the process of splitting a large job into small tasks that can be distributed, over the internet, to many people. Other
Crowd-Based Methods: other crowd sourcing-based methods not covered above that would provide solution or stimulate
innovation.
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60. IT Shades
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Partner Ecosystem Updates
Platforms & Applications Industry

61. Partner Ecosystem Updates
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Amadeus and Troovo team up to automate B2B travel payments
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52
The integration of Troovo’s advanced Robotic Process Automation engine with Amadeus’ B2B Wallet means the entire virtual payment flow can
now be automated very quickly, helping the travel industry digitally transform B2B supplier payments. The way travel agencies pay travel
providers, like airlines, is changing as virtual payments replace traditional methods and legacy payment processes. This move to virtual cards
helps to reduce fraud, mitigate risks associated with supplier default, increase efficiency, and can even help to improve travel agency margins.
While there are many advantages to virtual card payments, significant systems integration work has been necessary, until now. The partnership
sees Troovo benefit from Amadeus’ global reach in travel as well as helping to deliver on specific customer requirements in the Asia-Pacific
region. The partnership also provides operational and finance teams at organizations using Amadeus’ B2B Wallet with a single point of
processing and management of all virtual payments, delivering increased transparency and control. Software robots are a light-weight tool that
can quickly be configured to complete basic business processes, such as entering a 16-digit virtual card number, or travel booking details, from a
travel agency system into an airline or hotel system to complete a payment. This automation avoids error-prone human processes or traditional
systems integration work, which can take longer.
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TAAG Angola Airlines partners with Amadeus to drive next decade of innovation
and enhanced passenger services
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53
TAAG Angola Airlines has strengthened its partnership with Amadeus through a new agreement, which will provide the airline with a full range
of Passenger Service System solutions as well as the latest loyalty and digital capabilities as the aviation industry navigates its greatest challenge
to date; many carriers are using this time to prepare for the future. TAAG Angola Airlines, the flag carrier of the Republic of Angola, is turning
this challenge into an opportunity by making sure it has the cutting-edge technology needed for the next decade of air travel. The carrier, which
boasts an 80-year history, will adopt the full Amadeus Altéa PSS in addition to a host of digital solutions designed to enhance the passenger
experience. The agreement represents a significant milestone for an extended relationship between the two companies. Carrying more than 1.5
million passengers per year, TAAG has established a powerful and unique hub in Angola’s capital Luanda. From this geographically
advantageous airport, the carrier offers convenient regional and international connections to popular destinations in Africa as well as Europe and
South America. In order to strengthen its regional and global presence, TAAG has partnered with Amadeus to transform its digital retailing
capabilities and customer service.
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63. Partner Ecosystem Updates
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beqom Announces Polarys as Strategic Technical Partner
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54
beqom, provider of cloud-based compensation management software, has announced that Polarys, a leading business intelligence consultancy
headquartered in Paris, has been named a Strategic Technical Partner. The STP program is designed to ensure continued customer success as
beqom scales in the years ahead, by leveraging the experienced partners who have the proven expertise and capacity. A beqom implementation
partner for over a decade, Polarys has managed more than 20 successful global deployments of the beqom Total Compensation Management
solution for beqom large enterprise customers across Europe and the UK. As a beqom STP, Polarys can manage all aspects of a beqom project,
from scoping to final go-live, with certified Client Executive and Architects.
Description

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Capgemini and BlackLine form global strategic alliance to enable organizations
to optimize their finance and accounting processes
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55
Capgemini announced it has entered into a global strategic alliance with BlackLine, Inc., a leading, trusted provider of unified,
cloud-based software designed to automate and control the financial close process. This collaboration is focused on enabling
finance and accounting teams to reduce business-process costs while optimizing process effectiveness and efficiencies. By
centralizing critical F&A operations in BlackLine’s cloud platform, businesses will also gain the ability to continually capture,
validate, and provide timely and accurate financial data necessary for reporting. As a result of this collaboration, Capgemini will
offer further flexibility to its clients,helping them tomove away from traditional manual accounting processes to a modern
accounting experience powered by end-to-end solutions that combine process transformation enriched with the implementation of
BlackLine solutions. Capgemini and BlackLine are already collaborating at a US-based Capgemini client in the chemical industry,
where Capgemini is helping the organization to enhance its usage of BlackLine’s account reconciliation, task management, journal
entry and Smart Close solutions.
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65. Partner Ecosystem Updates
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Druva and FireEye Join Forces to Strengthen Enterprise Cyber Resiliency
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56
Druva, Inc., the leader in Cloud Data Protection and Management, announced the launch of API integration with FireEye extending
visibility and control over endpoint backup data to monitor, analyze, detect and respond to data breaches from ransom ware, data
theft, and insider attacks. Joint customers of Druva and the FireEye Helix platform can now dramatically reduce incident response
times, minimize downtime, and accelerate recovery from protected backup data. With businesses facing a rapidly changing remote
workforce population, the spotlight is on IT teams to ensure the security and reliability of critical business data. At the same time,
ransom ware attacks and insider threats are accelerating. FireEye Helix is a cloud-hosted security operations platform that
integrates disparate security tools and augments them with next generation SIEM, orchestration and threat intelligence capabilities
to capture the untapped potential of security investments. The API integration with Druva inSync helps ensure a cyber-resilient
enterprise can continue to function during an attack and is agile enough to adapt and recover from any incident. With pre-built rules
and alerts, Druva and FireEye provide Security Ops teams with the ability to react rapidly, substantially reducing the operational
effort for a security analyst.
Description

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Finastra and Hundsun ink strategic technology partnership to boost growing Chinese
asset management industry
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57
Finastra, a global financial technology firm headquartered in the UK, has announced a strategic partnership with Hundsun
Technologies to co-develop and deliver a Chinese version of Finastra’s investment management software, Fusion Invest. The new
version of Fusion Invest will be tailored for China’s regulatory and local requirements and be available to customers in Mainland
China, Hong Kong, Taiwan and Macau. Hundsun, a Chinese leading fintech company involved in all fields of financial markets,
which owns more than 80% of the local investment management software market share, will license the new version of Fusion
Invest directly to over 100 buyside institutions, with support from Finastra. This will enable asset managers to take advantage of
global asset class coverage, highly automated workflows, consistent data, and accurate risk analytics - all in a single platform.
Fusion Invest already empowers hundreds of asset managers around the world, in over 35 countries, to easily diversify into more
geographies and assets, helping them to improve risk-adjusted returns and create new strategies and solutions more easily. The
scalable and unified platform has built-in automation and cloud deployment to drive greater efficiency and business agility,
reducing operating costs and boosting profitability.
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Infor and Elvenite Expand Cooperation in Nordic Food Industry
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58
Infor, a global leader in business cloud software specialized by industry, announced it has deepened its collaboration with alliance
partner Elvenite. Elvenite will deliver a combination of modern technology and successful, reliable implementations for food
producers and the grocery trade in the Nordics based around Infor CloudSuite Food & Beverage. Infor and Elvenite have worked
together since 2009. The in-depth collaboration with Infor is a strategic part of Elvenite's growth plan, with the goal to double
turnover in three years. This joint offering has already produced results as when they recently won a tender in Norway together.
Elvenite was founded in Karlstad in 2007 with a clear focus on the food industry that has won the trust of a number of national and
international brands. One of these is Mowi, a world-leading producer of farmed Atlantic salmon and fish products with nearly
15,000 employees in 25 countries. Elvenite was founded in 2007 and is driven by the vision to be a leader in the digitization of the
food industry and the grocery trade. The company has 75 employees in Karlstad, Stockholm, Oslo and Malmö, and has sales of just
over SEK 100 million. Since 2018, Elvenite has been owned by Combined Excellence, a group with a number of specialist
companies in IT and digitalization.
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Net Health Selects Updox Telehealth to Serve Outpatient Facilities and Therapy Services in
Skilled Nursing Facilities and Home Health
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59
Updox, the only place to manage healthcare communications across both in-person and virtual care, announced a partnership with
Net Health, a premier provider of cloud-based Electronic Health Record software for specialized care settings. Net Health serves
more than 14,000 physical therapy, wound care, occupational medicine, employee health and hospice facilities, as well as 98
percent of large hospital networks in the US. Net Health will integrate the Updox platform with its classic ReDoc® software,
Agility® software, therapy solution used in skilled nursing facilities and home health therapy software to support clients in the
delivery of telehealth, video chat, secure text and SMS text services to their patients. Updox supports safe, effective ongoing
treatment and care, while reducing potential corona virus exposure to protect both staff and patients. The Updox solution was
created to be as easy as making a phone call, and requires no special equipment or apps to download, just internet access. Updox
facilitates up to 45,000 telehealth visits per day between patients and their healthcare providers.
Description

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Honeywell and SAP Partner to Improve Building Performance with Integrated,
Cloud-Based Business and Operational Technology Data
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60
Honeywell and SAP announced that they have teamed up to create a joint cloud-based solution based on Honeywell Forge, the
company’s enterprise performance management offering, and SAP Cloud Platform that will streamline and combine operational
and business data to support better decision-making and drive greater efficiencies. The companies’ first area of focus will be the
real estate industry, where building owners often need to pull data from disparate sources that are not normalized. This makes it
extremely difficult to determine the true efficiency and utilization of their portfolios. Drawing on the power of the Honeywell Forge
autonomous buildings solution and the SAP Cloud for Real Estate solution, the new offering will enable facility managers and
building owners to reposition their portfolios through cost savings and newly identified efficiencies, while also helping to improve
tenant experience. Honeywell Forge powers a new AI-driven autonomous control capability that makes automatic adjustments to
maintenance, comfort and sustainability. As buildings come back online in the midst of the COVID-19 pandemic and economic
crisis, owners are expected to focus on key performance indicators tied to enhanced occupant safety and reduced carbon footprint
along with energy savings.
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SAP Joins Open COVID Pledge and Provides Access to Patents to Fight COVID-19
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61
SAP SE adopted the Open COVID Pledge, committing to make all its patents available, at no cost, to help combat the COVID-19
pandemic and mitigate its impact. This pledge helps remove barriers to intellectual property and underscores our efforts to use
technology to help businesses and communities during this time of need. In addition to opening access to all patents, they’ve also
made select solutions free to businesses to ensure continuity, and they created the Bringing Citizens Home initiative to help
stranded citizens return home. They currently are working with Deutsche Telekom to create the Corona-Warn App, on behalf of the
German Federal Government, to help trace infection chains of SARS-CoV-2 in Germany. The terms of SAP’s pledge to open
access to its patents are defined in the Open COVID License Patent v1.1 and can be found here. They hope that by opening access
to their patents, innovation to aid in the fight against COVID-19 will thrive. The pandemic can be stopped only if they come
together as a community and encourage the emergence of new technology and solutions to help communities and businesses
recover.
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Sapiens Partners with Clara Analytics to Transform Workers’ Compensation Claims with Ai
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62
Sapiens Americas, a wholly owned subsidiary of Sapiens International Corporation, a leading global provider of software solutions
for the insurance industry, announced today it has entered into an agreement to partner with CLARA analytics, a provider of
easy-to-use artificial intelligence-based products. The company’s offerings improve claims outcomes throughout the lifecycle and
reduce various sources of loss-costs in claims handling. CLARA analytics’ robust predictive analytics tool for workers’
compensation claims will be paired with Sapiens CoreSuite for Workers’ Compensation to improve customers’ processes and
provide access to in-depth analysis for proactive risk mitigation. The collaboration will help facilitate interventions for loss-time
injured workers who are most likely to benefit from them and the ability to simulate the costs and benefits of existing early
intervention programs, under a predictive modeling framework. Sapiens CoreSuite for Workers’ Compensation offers technology
solutions that enable companies to quickly adapt to business and market conditions, offering high levels of accuracy and efficiency.
The suite provides broad functionality throughout the entire insurance lifecycle for workers’ compensation, via a core suite, as well
as policy, claims and intelligence modules.
Description