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Urbanopoly – a Social and
Location-based Game with a Purpose
  to Crowdsource your Urban Data



   Irene Celino, Dario Cerizza, Simone Contessa,
         Marta Corubolo, Daniele Dell’Aglio,
      Emanuele Della Valle and Stefano Fumeo
             SoHuman Workshop @ SocialCom 2012 - 2012/09/03
Agenda
 Context
       Gamification
       Human Computation & Games with a Purpose
       Smart Cities & Mobile Users
 Citizen Computation Games
       Motivation
       Approach
 Urbanopoly
       Purpose & high-level view
       Storyboard and gameplay
       Data Collection, Data Consolidation & Data Publishing
       Evaluation
 Conclusions


 SoHuman Workshop @ SocialCom 2012 - 2012/09/03   2   Urbanopoly
Context: Gamification
  Definition:
    “The integration of the mechanics that make games
fun and absorbing into non-game platforms and experiences
     in order to improve engagement and participation”
                                                TNS Global

   “50% of companies will
                                                        “Over 70% of Global 2000
embrace gamification by 2015”
                                                    organizations will have at least one
     Gartner Research
                                                       gamified application by 2015”
                                                            Gartner Research
        “Gamification projects will grow
          from $100 million in 2011 to
              $1.6 billion by 2015”                     “Gamification Market to Reach
                 M2 Research                              $2.8 Billion in US by 2016”
                                                                M2 Research


   SoHuman Workshop @ SocialCom 2012 - 2012/09/03   3                 Urbanopoly
Context: is Gamification a fad?
  In some ways it is a fad – adding points
  and badges in tacky ways, looking at
  "gamification" as an easy way to make
  boring things seem interesting – that is a
  fad.
  However, the idea of designing business
  processes so that those who engage in
  them find them more intrinsically
  rewarding – that is a long term trend.
                              Schell Games

  In three years, we will talk about what is
  at the core of it – design for motivation
  – not about the one strategy to get there:
  getting inspiration from games.
                              Coding Conduct

  SoHuman Workshop @ SocialCom 2012 - 2012/09/03   4   Urbanopoly
Context: Human Computation
  Definition:
     "A paradigm for utilizing human processing power
      to solve problems that computers cannot yet solve
    (e.g. image recognition that is trivial for humans, but
   challenges the most sophisticated computer programs)"
                                             Luis von Ahn (CMU)

  Famous examples:
       CAPTCHA
       Google Image Labeller
       (and all "Games with a Purpose")
       Freebase data cleansing campaign
       Amazon Mechanical Turk
       CrowdDB

 SoHuman Workshop @ SocialCom 2012 - 2012/09/03   5   Urbanopoly
Context: Smart Cities and Mobile Users
  Success of Smart Phones and portable devices
  Success of location-based services (e.g. Siri)
  Popularity of "light-weight" social networks (e.g. foursquare)
  Large availability of data about the physical world (e.g. VGI)

  Users in Mobility are a natural target of (casual) games
  Urban Spaces of Smart Cities (and thus urban data) are
  interesting for a large number of "Citizens"
     Inhabitants
     Commuters
     Tourists
     ...

  SoHuman Workshop @ SocialCom 2012 - 2012/09/03   6   Urbanopoly
Motivation: Citizen Computation Games

                                                                     citizens as sensors,
                                      Urban Computing and            check-in logging,
                                     Location-based Services         mobile apps




                                            Citizen
                                          Computation
                                            Games
                  Linked Data and                         Games with a
                  Semantic Web                             Purpose and
                                                         Crowdsourcing
    open/gov data,
   structured data,                                              collecting data, cleaning data,
   social networks,                                              engaging the user, supporting
  tourism data and                                               the user with entertainment
 recommendations



  SoHuman Workshop @ SocialCom 2012 - 2012/09/03   7               Urbanopoly
Citizen Computation approach
  Citizen Computation Games:
        to consume, create and assess the quality of
        Smart Cities-related (Linked) Data
        via a Human Computation approach
        for users in mobility with smart phone devices


  Traditional Human Computation approaches are based on
  users' domain/background knowledge…
  …while Citizen Computation is also based on and aims at
  exploiting "on site" users' experience knowledge



  SoHuman Workshop @ SocialCom 2012 - 2012/09/03   8   Urbanopoly
Urbanopoly purpose
  Casual Mobile Location-based Game with a Purpose
  in urban environments aimed to:
     consume “clean” urban Linked Data
     assess and improve “doubtful” urban Linked Data
     contribute “new” urban Linked Data

  Why Casual? To involve the largest possible user base
  (i.e. no entry barrier)
  Why Mobile? To address users in mobility and exploit
  mobile devices capabilities (e.g. GPS location)
  Why GWAP? To engage the user base with entertainment



 SoHuman Workshop @ SocialCom 2012 - 2012/09/03   9   Urbanopoly
Urbanopoly – high-level view

                                                         game to buy / sell             2
     LinkedGeoData                                     venues with missions
                                                                              players
    (OpenStreetMap)
                                                                                      data about
                              1                                                       venues as
                                                                                       missions
                  bootstrap of
                 "venues" data

                                                                  GWAP approach to
                                                                   consolidate data 3
          verified / improved data
                 + new data
                                                   4


   Game purpose: check and correct pre-existing data from
   LinkedGeoData (OpenStreetMap) + collect missing data

  SoHuman Workshop @ SocialCom 2012 - 2012/09/03       10                Urbanopoly
Urbanopoly Input Data
  OpenStreetMap (OSM)
  http://www.openstreetmap.org/
  data as key-value pairs + pre-defined tags

  LinkedGeoData (LGD)
  http://linkedgeodata.org/
  data as RDF triples (linked data), described by an ontology

  Urbanopoly data bootstrap: venues are "instances" of
  selected LGD "classes" with their OSM tags as features
        Urbanopoly data are RDF statements of the form:
                         <venue> <feature> <value>
        E.g.: <Rijksmuseum> rdf:type uo:Museum .
              <Rijksmuseum> uo:museum_type "art museum" .

  SoHuman Workshop @ SocialCom 2012 - 2012/09/03   11   Urbanopoly
Urbanopoly "game mood"
                                      http://bit.ly/urbanopoly




    Collect information about your city by playing with the
                  neighborhood around you.
    Create your venues' portfolio and become the greatest
                        landlord ever!
 SoHuman Workshop @ SocialCom 2012 - 2012/09/03   12             Urbanopoly
Urbanopoly gameplay




the map with the             the player’s venue          the “wheel of            the leaderboard
close-by venues                   portfolio             fortune” when               with the best
  to be visited                                            visiting an                 players
                                                       occupied venue


 SoHuman Workshop @ SocialCom 2012 - 2012/09/03   13                 Urbanopoly
Urbanopoly mini-games for Data Collection




     data acquisition challenges as                      data validation challenges to check
contributions to an advertising campaign                  pre-existing data or other players’
         – left: inserting a value,                      contribution – left: answering a quiz,
          right: taking a picture                                right: rating a poster


   SoHuman Workshop @ SocialCom 2012 - 2012/09/03   14                  Urbanopoly
Urbanopoly Data Consolidation
  Each statement has a confidence score:
              { <venue> <feature> <value> . } <confidence>
  which indicates the probability of the statement to be true

  Each player action (inserting a value, choosing an option,
  verifying a piece of data) is taken as an evidence of the
  associated knowledge
                                                         evidences from players
  Each evidence alters the confidence score              alter confidence score
  of the related statement(s) by an increment                          true
  or a decrement                                                       when >
                                                                       upper
                                                                       threshold
  When a statement's confidence score
  overcomes a threshold, after the evaluation                          false
  of 2+ distinct players' actions, the statement                       when <
                                                                       lower
  becomes either true or false                                         threshold

  SoHuman Workshop @ SocialCom 2012 - 2012/09/03   15   Urbanopoly
Urbanopoly Data Publication
  True statements published as linked data
        If a statement's confidence becomes greater that the upper
        threshold, the statement is asserted: <venue> <feature> <value>
        This is the approach adopted by OpenStreetMap/LinkedGeoData
  But there's more interesting information to publish!
        False statements, statements' confidence, provenance info, etc.
        We decided to publish this           evidenceFrom
                                                                                         provo:Entity
        further knowledge as annotations                            Input




                                                                       usedEvidence
        to the statements (reification)
        by extending the W3C PROV-O                       consolidatedFrom
                                                                                Aggregated Output

        to create a GWAP ontology       Player
                                                                     contributedBy
        (http://swa.cefriel.it/ontologies/gwap)
                                                                                                   generatedBy
                                                        playedBy       Game



                                                   provo:Agent     provo:Activity

  Cf. http://swa.cefriel.it/linkeddata/
  SoHuman Workshop @ SocialCom 2012 - 2012/09/03   16                                 Urbanopoly
Urbanopoly Evaluation (1/2)
  "Enjoyability" of the game (engagement potential):
        Average life play: ALP = Played Time / Active Players
        ~ 80 minutes     very good result ☺


  "Effectiveness" of the GWAP mechanism:
        Throughput = Solved Problems / Played Time
        ~ 5 consolidated statements / hour can be improved


  "Precision" of the results (measured on results' subset)
        Accuracy = ( (P – FP) + (N – FN) ) / (P + N)
        ~ 92 %   very good result ☺




  SoHuman Workshop @ SocialCom 2012 - 2012/09/03   17   Urbanopoly
Urbanopoly Evaluation (2/2)
  "Playability" of the game
        Evaluation survey at http://bit.ly/u-survey, with questions about
        usability, social aspects, physical presence, motivation, etc.
        First feedbacks very encouraging ☺
  "Sociability" through Facebook channel
        With Facebook Insights (http://www.facebook.com/insights/),
        tracking of installs, demographics,
        log-ins, content sharing, etc.
        Example of published "story" on
        Facebook Timeline:
        Statistics about "stories" and
        "impressions":



        Interesting results, but channel to be further exploited ☺
  SoHuman Workshop @ SocialCom 2012 - 2012/09/03   18    Urbanopoly
Conclusions
  Gaming features and design are core to find the
  best trade-off between players' engagement and
  effectiveness to achieve the GWAP purpose
       Getting both a high ALP and a high throughput is a challenge,
       while getting a high accuracy is relatively easy


  Citizen Computation games with a "social" flavour
  appear a powerful means to collect and validate urban data
       Meeting point of Human Computation, Social Computing and
       Crowdsourcing


  Smart Cities stakeholders have a number of needs that
  could be fulfilled by this kind of solutions
       Origin/destination matrixes, pressure on parking maps, etc.

 SoHuman Workshop @ SocialCom 2012 - 2012/09/03   19   Urbanopoly
Thanks for your attention!
           Questions?



Irene Celino – CEFRIEL, ICT Institute Politecnico di Milano
   email: Irene.Celino@cefriel.it – web: http://swa.cefriel.it

                 SoHuman Workshop @ SocialCom 2012 - 2012/09/03

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Urbanopoly @ SoHuman - SocialCom 2012

  • 1. Urbanopoly – a Social and Location-based Game with a Purpose to Crowdsource your Urban Data Irene Celino, Dario Cerizza, Simone Contessa, Marta Corubolo, Daniele Dell’Aglio, Emanuele Della Valle and Stefano Fumeo SoHuman Workshop @ SocialCom 2012 - 2012/09/03
  • 2. Agenda Context Gamification Human Computation & Games with a Purpose Smart Cities & Mobile Users Citizen Computation Games Motivation Approach Urbanopoly Purpose & high-level view Storyboard and gameplay Data Collection, Data Consolidation & Data Publishing Evaluation Conclusions SoHuman Workshop @ SocialCom 2012 - 2012/09/03 2 Urbanopoly
  • 3. Context: Gamification Definition: “The integration of the mechanics that make games fun and absorbing into non-game platforms and experiences in order to improve engagement and participation” TNS Global “50% of companies will “Over 70% of Global 2000 embrace gamification by 2015” organizations will have at least one Gartner Research gamified application by 2015” Gartner Research “Gamification projects will grow from $100 million in 2011 to $1.6 billion by 2015” “Gamification Market to Reach M2 Research $2.8 Billion in US by 2016” M2 Research SoHuman Workshop @ SocialCom 2012 - 2012/09/03 3 Urbanopoly
  • 4. Context: is Gamification a fad? In some ways it is a fad – adding points and badges in tacky ways, looking at "gamification" as an easy way to make boring things seem interesting – that is a fad. However, the idea of designing business processes so that those who engage in them find them more intrinsically rewarding – that is a long term trend. Schell Games In three years, we will talk about what is at the core of it – design for motivation – not about the one strategy to get there: getting inspiration from games. Coding Conduct SoHuman Workshop @ SocialCom 2012 - 2012/09/03 4 Urbanopoly
  • 5. Context: Human Computation Definition: "A paradigm for utilizing human processing power to solve problems that computers cannot yet solve (e.g. image recognition that is trivial for humans, but challenges the most sophisticated computer programs)" Luis von Ahn (CMU) Famous examples: CAPTCHA Google Image Labeller (and all "Games with a Purpose") Freebase data cleansing campaign Amazon Mechanical Turk CrowdDB SoHuman Workshop @ SocialCom 2012 - 2012/09/03 5 Urbanopoly
  • 6. Context: Smart Cities and Mobile Users Success of Smart Phones and portable devices Success of location-based services (e.g. Siri) Popularity of "light-weight" social networks (e.g. foursquare) Large availability of data about the physical world (e.g. VGI) Users in Mobility are a natural target of (casual) games Urban Spaces of Smart Cities (and thus urban data) are interesting for a large number of "Citizens" Inhabitants Commuters Tourists ... SoHuman Workshop @ SocialCom 2012 - 2012/09/03 6 Urbanopoly
  • 7. Motivation: Citizen Computation Games citizens as sensors, Urban Computing and check-in logging, Location-based Services mobile apps Citizen Computation Games Linked Data and Games with a Semantic Web Purpose and Crowdsourcing open/gov data, structured data, collecting data, cleaning data, social networks, engaging the user, supporting tourism data and the user with entertainment recommendations SoHuman Workshop @ SocialCom 2012 - 2012/09/03 7 Urbanopoly
  • 8. Citizen Computation approach Citizen Computation Games: to consume, create and assess the quality of Smart Cities-related (Linked) Data via a Human Computation approach for users in mobility with smart phone devices Traditional Human Computation approaches are based on users' domain/background knowledge… …while Citizen Computation is also based on and aims at exploiting "on site" users' experience knowledge SoHuman Workshop @ SocialCom 2012 - 2012/09/03 8 Urbanopoly
  • 9. Urbanopoly purpose Casual Mobile Location-based Game with a Purpose in urban environments aimed to: consume “clean” urban Linked Data assess and improve “doubtful” urban Linked Data contribute “new” urban Linked Data Why Casual? To involve the largest possible user base (i.e. no entry barrier) Why Mobile? To address users in mobility and exploit mobile devices capabilities (e.g. GPS location) Why GWAP? To engage the user base with entertainment SoHuman Workshop @ SocialCom 2012 - 2012/09/03 9 Urbanopoly
  • 10. Urbanopoly – high-level view game to buy / sell 2 LinkedGeoData venues with missions players (OpenStreetMap) data about 1 venues as missions bootstrap of "venues" data GWAP approach to consolidate data 3 verified / improved data + new data 4 Game purpose: check and correct pre-existing data from LinkedGeoData (OpenStreetMap) + collect missing data SoHuman Workshop @ SocialCom 2012 - 2012/09/03 10 Urbanopoly
  • 11. Urbanopoly Input Data OpenStreetMap (OSM) http://www.openstreetmap.org/ data as key-value pairs + pre-defined tags LinkedGeoData (LGD) http://linkedgeodata.org/ data as RDF triples (linked data), described by an ontology Urbanopoly data bootstrap: venues are "instances" of selected LGD "classes" with their OSM tags as features Urbanopoly data are RDF statements of the form: <venue> <feature> <value> E.g.: <Rijksmuseum> rdf:type uo:Museum . <Rijksmuseum> uo:museum_type "art museum" . SoHuman Workshop @ SocialCom 2012 - 2012/09/03 11 Urbanopoly
  • 12. Urbanopoly "game mood" http://bit.ly/urbanopoly Collect information about your city by playing with the neighborhood around you. Create your venues' portfolio and become the greatest landlord ever! SoHuman Workshop @ SocialCom 2012 - 2012/09/03 12 Urbanopoly
  • 13. Urbanopoly gameplay the map with the the player’s venue the “wheel of the leaderboard close-by venues portfolio fortune” when with the best to be visited visiting an players occupied venue SoHuman Workshop @ SocialCom 2012 - 2012/09/03 13 Urbanopoly
  • 14. Urbanopoly mini-games for Data Collection data acquisition challenges as data validation challenges to check contributions to an advertising campaign pre-existing data or other players’ – left: inserting a value, contribution – left: answering a quiz, right: taking a picture right: rating a poster SoHuman Workshop @ SocialCom 2012 - 2012/09/03 14 Urbanopoly
  • 15. Urbanopoly Data Consolidation Each statement has a confidence score: { <venue> <feature> <value> . } <confidence> which indicates the probability of the statement to be true Each player action (inserting a value, choosing an option, verifying a piece of data) is taken as an evidence of the associated knowledge evidences from players Each evidence alters the confidence score alter confidence score of the related statement(s) by an increment true or a decrement when > upper threshold When a statement's confidence score overcomes a threshold, after the evaluation false of 2+ distinct players' actions, the statement when < lower becomes either true or false threshold SoHuman Workshop @ SocialCom 2012 - 2012/09/03 15 Urbanopoly
  • 16. Urbanopoly Data Publication True statements published as linked data If a statement's confidence becomes greater that the upper threshold, the statement is asserted: <venue> <feature> <value> This is the approach adopted by OpenStreetMap/LinkedGeoData But there's more interesting information to publish! False statements, statements' confidence, provenance info, etc. We decided to publish this evidenceFrom provo:Entity further knowledge as annotations Input usedEvidence to the statements (reification) by extending the W3C PROV-O consolidatedFrom Aggregated Output to create a GWAP ontology Player contributedBy (http://swa.cefriel.it/ontologies/gwap) generatedBy playedBy Game provo:Agent provo:Activity Cf. http://swa.cefriel.it/linkeddata/ SoHuman Workshop @ SocialCom 2012 - 2012/09/03 16 Urbanopoly
  • 17. Urbanopoly Evaluation (1/2) "Enjoyability" of the game (engagement potential): Average life play: ALP = Played Time / Active Players ~ 80 minutes very good result ☺ "Effectiveness" of the GWAP mechanism: Throughput = Solved Problems / Played Time ~ 5 consolidated statements / hour can be improved "Precision" of the results (measured on results' subset) Accuracy = ( (P – FP) + (N – FN) ) / (P + N) ~ 92 % very good result ☺ SoHuman Workshop @ SocialCom 2012 - 2012/09/03 17 Urbanopoly
  • 18. Urbanopoly Evaluation (2/2) "Playability" of the game Evaluation survey at http://bit.ly/u-survey, with questions about usability, social aspects, physical presence, motivation, etc. First feedbacks very encouraging ☺ "Sociability" through Facebook channel With Facebook Insights (http://www.facebook.com/insights/), tracking of installs, demographics, log-ins, content sharing, etc. Example of published "story" on Facebook Timeline: Statistics about "stories" and "impressions": Interesting results, but channel to be further exploited ☺ SoHuman Workshop @ SocialCom 2012 - 2012/09/03 18 Urbanopoly
  • 19. Conclusions Gaming features and design are core to find the best trade-off between players' engagement and effectiveness to achieve the GWAP purpose Getting both a high ALP and a high throughput is a challenge, while getting a high accuracy is relatively easy Citizen Computation games with a "social" flavour appear a powerful means to collect and validate urban data Meeting point of Human Computation, Social Computing and Crowdsourcing Smart Cities stakeholders have a number of needs that could be fulfilled by this kind of solutions Origin/destination matrixes, pressure on parking maps, etc. SoHuman Workshop @ SocialCom 2012 - 2012/09/03 19 Urbanopoly
  • 20. Thanks for your attention! Questions? Irene Celino – CEFRIEL, ICT Institute Politecnico di Milano email: Irene.Celino@cefriel.it – web: http://swa.cefriel.it SoHuman Workshop @ SocialCom 2012 - 2012/09/03