Hootsuite enterprise

HootSuite Enterprise

Revolutionizing Social Communication for Enterprise Teams

hootsuite.com/enterprise
twitter.com/HootBusiness
Facebook.com/HootSuiteBusiness

twitter.com/HootBusiness facebook.com/HootSuiteBusiness slideshare.com/hootsuite blog.hootsuite.com

Revolutionizing Social Communication

The world’s best brands manage top social
networks using HootSuite...

II. Celtuce wattle seed


Partnering with the Best

Charter
Member
-‐
Cer<ﬁed
Developer
Program

HootSuite
is
one
of
only
four
Charter
Members
of

LinkedIn’s
Cer:ﬁed
Developer
Program

Exclusive
Launch
Partner

HootSuite
was
TwiNers
exclusive
launch
partner
for
their

Promoted
Tweets
product

Preferred
Development
Consultant

HootSuite
works
closely
with
Facebook
to
integrate
the

latest
func:onality

Launch
Partner
for
Google+
Pages

“[HootSuite
was]
selected
based
on
their
extensive

experience
helping
brands
and
businesses
manage
and

analyze
their
presence
on
social
networks.”
-‐
Google


Building Great Audiences

Average
Twitter
User

Average
HootSuite
User

…working together with
the top influencers.


Around the World


HootSuite Enterprise

HootSuite provides sophisticated tools for
desktop management and reporting...


HootSuite Mobile

HootSuite has an enterprise-ready,
industry leading desktop application...
right-sized mobile
…and
applications running on
all major mobile platforms.


Unmatched Global Reach

With more than
3 million of the
worlds most
influential social
users, HootSuite
has unmatched
global reach.


Empowering Social Business

HootSuite is being

Develop
Researc nt

used across the

Sales
social enterprise,

me
h
&

driving engagement
in all facets of
organizations.

Finance
&

Accoun<ng


Pillars of Social Business


Pillars of Social Business

Op:ona

Collabora<on

Message
Scheduling
✔
Message
Assignments
✔

Engagement

Use
this
Geo
Targe:ng
✔
Shared
Search
Streams
✔
next
4

Bulk
Messaging
✔
Advanced
Team
Permissions
✔
To
go
de

Real-‐Time
Search
✔
Enterprise-‐wide
Scalability
✔

Quick
&
Custom
Repor:ng
✔
Limited
Permissions
seZng
✔

Analy<cs

Security

30+
Drag
and
Drop
Modules
✔
Secure
Proﬁles
✔

Google,
TwiNer,
FB
&
Owly
✔
HTTPS
✔

Automated
Sharing
✔
Financial
Compliance
✔


Engagement

Streamline your social outreach and optimize your

brand visibility across social channels.
•  Quickly find and interact
with relevant conversations
across all major networks

•  Draft, review and schedule
process for both instant and
timed messages

•  Search streams to track
specific engagement types

•  Message and task
assignments for large,
distributed teams


Collaboration

Coordinate social media activity

across your entire organization.
•  Collaboratively post updates
to multiple social networks
via web & mobile

•  Simple and robust controls
to add or remove team
members at any time

•  Monitor and assign
messages to various
divisions for follow-up

•  Scalable – Built to grow
with your team


Security

Industry leading tools to protect

your team and brand’s social assets:
•  Role-based team profiles
include permission
management

•  Secure cloud-based
infrastructure and HTTPS
connections

•  Secure customer profiles
help prevent messages
reaching the wrong
recipient


Analytics

Track your campaigns across

networks and meet objectives.
•  Over 30 social analytic
report modules including
Facebook Insights and
Google Analytics

•  Automatically send custom
reports to multiple team
members

•  Leverage partner
integrations to more digital
marketing and analytics
platforms


Integration Partners (API + SDK)

twitter.com/hootbusiness facebook.com/hootSuitebusiness slideshare.com/hootsuite blog.hootsuite.com

Education & Customized Training

HootSuite

Professional
Services
Customized Training

Programs and Support.

HootSuite
Enterprise
Training

Live Product-Specific

Training Sessions.

HootSuite
University

On-Demand

Webinars.

twitter.com/hootbusiness facebook.com/HootSuiteBusiness slideshare.com/hootsuite blog.hootsuite.com

Overview: Support & Training

Onboarding and Training
•  Setup: dedicated Account Manager
•  HootSuite University: On-demand training
•  Live Training: e.g. Using HootSuite for Customer Service
•  Professional Services

Ongoing Support
•  Phone Support: Dedicated Account Manager
•  Web Support: Tier-one Online Ticketing and Status
•  Social Media Support: Support Rangers


Professional Services

Let our team help your team succeed
•  Ramp Up Social Media
Management Capabilities

•  Setup for Success with
Dashboard Optimization

•  Tailor ROI Measurement and
Analytics Enhancements

•  Solution-specific Team
Training

•  Add HootSuite as a Virtual
Team Member(s)


HootSuite University

Your online certiﬁcation program and
social media education center.

Included:

•  Online product training

•  HootSuite Certification

•  24 hour, on-demand
educational resource


Case Study

MTV
•  Managing core accounts
across the MTV portfolio

•  Event-based teams for Music
Video, Movie and Music
Awards

•  Resulted in topics becoming
top trends worldwide and in
specific geos

•  Custom reports for various
events and artists allowed
deep trend exploration


Case Study

New York Public Library
•  Build social brand for the
library

•  Increase social engagement

•  Drive targeted traffic to web
content

•  Manage over 100 social
media accounts with no
dedicated staff

•  Scheduling and workflow are
fundamental to success


Case Study

Guggenheim
•  Launched partnership with
YouTube, Intel and HP

•  More than 500K followers
worldwide

•  Connected online and
offline actions

•  Allowed team to support
both campaigns and live
events in real time


Case Study

Pepsi
•  Managing successful global
Facebook and Twitter
accounts for Pepsi brands
•  Event- and campaign-
based engagement
•  Higher productivity with
limited resources
•  Collaborative workflow for
multiple products
•  Ability to quickly act on or
react to trends
•  Measure and weight
activity to inform planning


Take Their Word For It

“HootSuite is recognized as one of the world’s top
social-media management systems.”

Proﬁt Magazine

HootSuite named in the top 10 tools for entrepreneurs in 2012

Forbes Magazine

"HootSuite is an essential tool for managing social networks by allowing
teams to eﬃciently track conversations and measure campaign results."

Pete Cashmore, Mashable


Resources

Hootsuite.com

Library.HootSuite.com

Blog.HootSuite.com

@HootSuite

@HootBusiness


Thank You!

Request a demo hootsuite.com/enterprise


Hootsuite enterprise

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