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1
JoeKleinwaechter
VP of Innovation& Design,Worldpay
A Shiftin InnovationModels
I to i
2
Way back in 2017 I
presented this view
of corporate
innovation:
3
4
That was then.
This is now.
5
Faster
Feedback
Cheaper
Prototyping
Agile
Delivery
Three Forces Have Emerged
6
93% of successfulinnovations
start inthe wrongdirection.3
48% of newproductsarekilled or
commerciallyfail.1
It costs4x theR&D investmentto
bringthe samenew productto
marketthanit didfive yearsago.2
Comm
ially
Succe
l
52%
Commercially
28%
Killed
20%
7
innovation nnovation
These conditions have radically
changed the innovation landscape.
8
What is Innovation?
9
InnovationInventionIdeasInspiration
What’s The Difference?
Demand
Value
Affords
10
Innovation Must Have Demand
11
12
There are two
distinct
approaches to
corporate
innovation
teams.
13
1. The Push Model
14
BUT MY VIDEO TAPE IS
FULL.
I WANT TO RECORD
FULL HOUSE TONIGHT
2. The Pull Model
15
16
To Be of Interest to Business
Innovation Must Have Demand
17
Christmas
Gifts
18
The Job
To Be
Done
19
Job
To
Be
Done
Expert
20
How Do You Find Demand?
21
InventionDemand Innovation+ =
Job To Be
Done
Unmet
Need
Demand
22
InventionDemand +
Development
Building things
right
Discovery
Building the
right things
23
Development
The Agile
Processes
24
Discoveryisallabout creatinghigh-
performingproductsin theshortesttimepossibleby
focusingonsolvingthe rightproblem.
25
“IfI weregivenone hour tosave the
planet, Iwould spend 59 minutes
defining the problem and one
minute resolvingit.”
26
DesignThinking
FindtheRight Problemto
Solve
LeanStartup
Convergingonthe Right
Solution
Agile/Scrum
Deliveringonthe Promise
27
Desirable
FeasibleViable
Theroot of discovery is designing
with intention along three main
elements. Weoften call it the VFD
model.
28
Viable
ShouldWeDo This?
This element is typicallyledbythe Product
Managementteam.Thisis wheretheheart
ofthe businesspropositionis developed
andassessed.
Desirable
FeasibleViable
29
Feasible
CanWeBuild This?
This element is typicallyledbythe
Engineering team.It startswithearly
architecturalinvolvement andflowsinto IT
asplanning becomes clearer.
Desirable
Viable Feasible
30
Desirable
DoTheyWantThis?
This element is typicallyledbythe User
Experienceteam.Doesit solveaproblem that
aconsumer needs tohavesolved?Does itfit
properlyintoa consumer’slife? Consumer
empathyis thebuilding blockofthis element,
FeasibleViable
Desirable
31
Themagic happens in the union of
these three key roles. This is the
heartof the Small “i” Model.
UX Lead
Tech LeadProductLead
32
Dual Track Discovery Model
UXLead
Tech LeadProductLead
UX
TechProduct
Horizon 2/3
Horizon 1
33
Lean Startup in one
sentence:
Always be
experimenting.
34
Lean Startup Model
35
Design
Thinking
Lean Startup
Agile
This is the face of
innovation in 2018. It is
faster, userfocused,
cheaper,and has a higher
hit rate.
36
innovation nnovation
2018 – The Year of the Small ’i’

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I to i - Moving from Big I to Small I

Notas do Editor

  1. Fast forward movie of last year’s presentation
  2. (Build slide) The Problem is that failures in the market are costly. The problem is that most of those are solving the wrong problem. Stage-Gate International (http://bit.ly/2A9rRsr) Forbes (http://bit.ly/2ntNz4p) Clayton Christensen (http://bit.ly/2ATCdwb)
  3. Build Slide.
  4. How do you get demand?
  5. The Refrigerator art story. Is this innovation?
  6. Start with technology then find a problem to solve
  7. Start with a problem, then find appropriate technologies.
  8. My story of going into a Home Depot to solve a problem
  9. My wall. Every single tool in here was purchased to solve a particular problem.
  10. Except these two.
  11. How do you get demand?
  12. The elevator is too slow. Solution: Make the elevator faster Options: replace the lift, install a stronger motor, or perhaps upgrade the algorithm that runs the lift Instead Maker the wait feel shorter. Install mirrors.
  13. VFD
  14. VFD
  15. VFD
  16. VFD
  17. VFD
  18. VFD