Nikolaj Gandrup Borchorst

Central Region, Denmark Denmark

User Experience Lead at Creuna

Technology / Software / Internet

As User Experience Lead and part of the management team at Creuna, it's my responsibility to ensure that we help our customers harvest the value of great digital experiences by bringing design and customer experience to the highest strategic level. This entails a holistic view of user and customer experience across touch point and throughout the customer journey. For me, great user experiences are ensured by using hypothesis as a design driver and design as a risk mitigator before, during, and after product development and launch. I strive to strengthen Creuna's leading position within User and Customer Experience. Not least by working with our User Experience Designers to provide sta...