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Customer loyalty panel 3
1.
Optimising Customer Loyalty Finding
The Missing Link
2.
David Odgers Marketing
Director ANZ, eBay Justin Roche Director eCommerce, Visa Paul Greenberg CEO & Co-founder, DealsDirect Group Matt Hampshire CEO, Contiigo
3.
4.
UNDERSTAND WHAT THEY REALLY
WANT KEEP THE PROMISES THAT YOU MAKE KEEP LISTENING AS THINGS CHANGE
5.
“The only way
to grow a 1 business is to get customers to come back for more and tell their friends” Andy Taylor CEO, Enterprise Rent-A-Car
6.
7.
8.
“Versus the US,
consumers 1 in Australia are 2 years ahead, merchants are 4 years behind” Matthew Mengerink VP, X.Commerce
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