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Core	
  Services	
  ::	
  Wireless	
  Op0miza0on	
  &	
  Analysis,	
  Mobility	
  Management	
  
Core	
  Services	
  
Wireless	
  
Op0miza0on	
  
and	
  Analysis	
  

Initial	
  ::	
  Wireless	
  Optimization	
  and	
  Analysis	
  Review	
  
Target	
  25-­‐35%	
  annual	
  cost	
  reduc4on	
  in	
  monthly	
  wireless	
  spend	
  
Analyze	
  devices	
  for	
  
op0mal	
  plan	
  
recommenda0ons	
  

Mobility	
  
Management	
  

Analyze	
  devices	
  for	
  
op0mal	
  feature	
  
recommenda0ons	
  
Review	
  for	
  zero	
  use	
  

Ongoing	
  ::	
  Mobility	
  Management	
  

Deploy	
  comprehensive,	
  fully	
  customized	
  solu4on	
  to	
  facilitate	
  ongoing	
  cost	
  
control	
  while	
  minimizing	
  client	
  resource	
  alloca4on	
  
Administra0ve	
   Dedicated	
   Monthly	
  
Ongoing	
  
Customized	
   Specialized	
  
Support	
  
Helpdesk	
   Analysis	
   Op0miza0on	
   Repor0ng	
   Consul0ng	
  

Review	
  provider	
  
contract	
  and	
  terms	
  

page	
  	
  2	
  
Ongoing
Optimization

Monthly
Analysis

Dedicated
Helpdesk

Administrative
Support

Customized
Reporting

Mobility
Management
Services

Specialized
Consulting

page	
  	
  3	
  
Our	
  complete	
  administra0ve	
  
support	
  solu0on	
  is	
  designed	
  to	
  
reduce	
  your	
  internal	
  resource	
  
alloca0on	
  suppor0ng	
  wireless	
  to	
  
near	
  zero.	
  
• 	
  	
  Custom	
  business	
  rules/workflow	
  
• 	
  	
  Specific	
  SLA	
  requirements	
  
• 	
  	
  Specialized	
  VIP	
  processes	
  

New
Activations
Troubleshoot
Device &
Coverage
Issues

Upgrade/
Replacement
of Devices

Administrative
Warranty &
Exchange
Resolution

Support

Rate Plan &
Feature
Modifications

Smartphone
Support &
Provisioning

Inventory/
Spare Device
Management

page	
  	
  4	
  
Staffed &
Managed at
ASG Main
Office
Can Be
Integrated or
Stand-Alone

Customized
Web Portal

Dedicated
24X7
Solution
Available

Helpdesk

Special VIP
Processes
and
Escalations

Unique TollFree Number
and Email
Support
Process

Whenever	
  you	
  are	
  experiencing	
  
issues	
  with	
  a	
  company	
  assigned	
  
wireless	
  device	
  or	
  just	
  need	
  help	
  
ordering	
  a	
  phone,	
  an	
  expert	
  
solu0on	
  is	
  just	
  a	
  phone	
  call	
  away.	
  
• 	
  	
  Supports	
  mul4-­‐4ered	
  approvals	
  
• 	
  	
  First	
  call	
  resolu4on	
  
• 	
  	
  Mul4ple	
  layers	
  of	
  support	
  

Voice,
Smartphone,
Aircard
Support

page	
  	
  5	
  
Detailed	
  analysis	
  performed	
  
monthly	
  ensures	
  that	
  your	
  
program	
  is	
  always	
  running	
  
op0mally.	
  
• 	
  	
  Detailed	
  audi4ng	
  capabili4es	
  
• 	
  	
  Proprietary	
  analysis	
  soOware	
  
• 	
  	
  Resolves	
  billing	
  issues	
  on	
  your	
  behalf	
  
• 	
  	
  Creates	
  ongoing	
  savings	
  through	
  
	
  	
  	
  	
  feature,	
  zero	
  use	
  and	
  unknown	
  
	
  	
  	
  	
  owner	
  controls.	
  

Report On
Key Usage
and
Behavioral
Trends

Delivered
Monthly to
Key Points of
Contact

Identification
& Resolution
of Billing
Issues

Monthly
Validates
Plans &
Features On
All Active
Lines

Analysis

Identify
Unknown or
Unassigned
Devices

Recommend
Feature
Additions
and
Removals

Address Zero
Use Devices

page	
  	
  6	
  
Consistent
Review of
Rate Plan
Structure

Tracks and
Reports on
Savings
Achieved

Seasonal
Adjustments

Creates
Continual
Savings

Ongoing
Optimization

Predictive
Analysis

Changes
Implemented
On Your
Behalf

Keeping	
  a	
  strong	
  handle	
  on	
  usage	
  
paPerns	
  and	
  implemen0ng	
  
consistent	
  best	
  prac0ces	
  to	
  control	
  
wireless	
  spend.	
  
• 	
  	
  Con4nuous	
  expert	
  engagement	
  
• 	
  	
  Carrier	
  independent	
  =	
  maximum	
  results	
  
• 	
  	
  Adapts	
  to	
  shiOs	
  in	
  behavior	
  and	
  usage	
  

More Than
Just Pooling

page	
  	
  7	
  
Online	
  or	
  push	
  delivery;	
  repor0ng	
  
FULLY	
  customized	
  to	
  your	
  needs	
  at	
  
no	
  extra	
  cost.	
  
• 	
  	
  Provide	
  visibility	
  across	
  the	
  organiza4on	
  
	
  	
  	
  into	
  usage	
  and	
  behavior.	
  
• 	
  	
  Fully	
  integrated	
  with	
  HR	
  and	
  Accoun4ng	
  
• 	
  	
  Consolidated	
  Billing	
  Solu4ons	
  

Easily
Understood
Usage
Reports

Cost
Allocation
Logic for
Pooled
Phones

Powerful and
Adaptable
Tools

Manager &
Individual
Reports
Delivered Via
Email

Customized
Reporting

Quarterly
Metric
Reviews

Accounting
Reports;
XML, TAB,
CSV, TXT,
XLS

Detailed
Exception
Reporting

page	
  	
  8	
  
RFP &
Contract
Negotiation
Support
Carrier
Consolidation

On-Site
Support
Solutions

Develop
Enterprise
Wireless
Policy

Specialized
Consulting

Traditional
TEM
Solutions

As	
  your	
  wireless	
  needs	
  grow,	
  
specialized	
  consul0ng	
  solu0ons	
  are	
  
available	
  from	
  our	
  team	
  of	
  experts.	
  

Mobile
Device
Management
(MDM)
Solutions

Mobilize
Desktop
Applications

page	
  	
  9	
  
“There’s	
  a	
  bePer	
  way	
  to	
  manage	
  mobility.”	
  

page	
  	
  10	
  

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Wireless optimization & analysis mobility management

  • 1. Core  Services  ::  Wireless  Op0miza0on  &  Analysis,  Mobility  Management  
  • 2. Core  Services   Wireless   Op0miza0on   and  Analysis   Initial  ::  Wireless  Optimization  and  Analysis  Review   Target  25-­‐35%  annual  cost  reduc4on  in  monthly  wireless  spend   Analyze  devices  for   op0mal  plan   recommenda0ons   Mobility   Management   Analyze  devices  for   op0mal  feature   recommenda0ons   Review  for  zero  use   Ongoing  ::  Mobility  Management   Deploy  comprehensive,  fully  customized  solu4on  to  facilitate  ongoing  cost   control  while  minimizing  client  resource  alloca4on   Administra0ve   Dedicated   Monthly   Ongoing   Customized   Specialized   Support   Helpdesk   Analysis   Op0miza0on   Repor0ng   Consul0ng   Review  provider   contract  and  terms   page    2  
  • 4. Our  complete  administra0ve   support  solu0on  is  designed  to   reduce  your  internal  resource   alloca0on  suppor0ng  wireless  to   near  zero.   •     Custom  business  rules/workflow   •     Specific  SLA  requirements   •     Specialized  VIP  processes   New Activations Troubleshoot Device & Coverage Issues Upgrade/ Replacement of Devices Administrative Warranty & Exchange Resolution Support Rate Plan & Feature Modifications Smartphone Support & Provisioning Inventory/ Spare Device Management page    4  
  • 5. Staffed & Managed at ASG Main Office Can Be Integrated or Stand-Alone Customized Web Portal Dedicated 24X7 Solution Available Helpdesk Special VIP Processes and Escalations Unique TollFree Number and Email Support Process Whenever  you  are  experiencing   issues  with  a  company  assigned   wireless  device  or  just  need  help   ordering  a  phone,  an  expert   solu0on  is  just  a  phone  call  away.   •     Supports  mul4-­‐4ered  approvals   •     First  call  resolu4on   •     Mul4ple  layers  of  support   Voice, Smartphone, Aircard Support page    5  
  • 6. Detailed  analysis  performed   monthly  ensures  that  your   program  is  always  running   op0mally.   •     Detailed  audi4ng  capabili4es   •     Proprietary  analysis  soOware   •     Resolves  billing  issues  on  your  behalf   •     Creates  ongoing  savings  through          feature,  zero  use  and  unknown          owner  controls.   Report On Key Usage and Behavioral Trends Delivered Monthly to Key Points of Contact Identification & Resolution of Billing Issues Monthly Validates Plans & Features On All Active Lines Analysis Identify Unknown or Unassigned Devices Recommend Feature Additions and Removals Address Zero Use Devices page    6  
  • 7. Consistent Review of Rate Plan Structure Tracks and Reports on Savings Achieved Seasonal Adjustments Creates Continual Savings Ongoing Optimization Predictive Analysis Changes Implemented On Your Behalf Keeping  a  strong  handle  on  usage   paPerns  and  implemen0ng   consistent  best  prac0ces  to  control   wireless  spend.   •     Con4nuous  expert  engagement   •     Carrier  independent  =  maximum  results   •     Adapts  to  shiOs  in  behavior  and  usage   More Than Just Pooling page    7  
  • 8. Online  or  push  delivery;  repor0ng   FULLY  customized  to  your  needs  at   no  extra  cost.   •     Provide  visibility  across  the  organiza4on        into  usage  and  behavior.   •     Fully  integrated  with  HR  and  Accoun4ng   •     Consolidated  Billing  Solu4ons   Easily Understood Usage Reports Cost Allocation Logic for Pooled Phones Powerful and Adaptable Tools Manager & Individual Reports Delivered Via Email Customized Reporting Quarterly Metric Reviews Accounting Reports; XML, TAB, CSV, TXT, XLS Detailed Exception Reporting page    8  
  • 9. RFP & Contract Negotiation Support Carrier Consolidation On-Site Support Solutions Develop Enterprise Wireless Policy Specialized Consulting Traditional TEM Solutions As  your  wireless  needs  grow,   specialized  consul0ng  solu0ons  are   available  from  our  team  of  experts.   Mobile Device Management (MDM) Solutions Mobilize Desktop Applications page    9  
  • 10. “There’s  a  bePer  way  to  manage  mobility.”   page    10