SlideShare uma empresa Scribd logo
1 de 4
 Dedicated to exceeding expectations with 
every customer, commercial electrical 
contractor Fouts Electric Corp. prioritizes the 
needs and concerns of its patrons. As 
evidence of its commitment to its customers, 
Fouts Electric Corp. has met every deadline. 
The company is led by electrical industry 
veteran Scott Fouts. 
For a contracting firm in any industry, great 
customer service begins with great results. 
However, it takes more than a high-quality final 
product to thrive in a competitive market.
 Dependable companies are focused on the 
customer, a commitment that shows in the way 
the company and its professionals 
communicate. Companies who respect their 
customer will return messages in a timely 
manner, keep the client informed, and 
welcome feedback. 
If problems do arise, companies that are 
invested in the client will not only resolve the 
issue, but also go beyond what the client 
expects. Such an approach shows a client that 
the contractor respects his or her needs, 
opinions, and continuing business.
 During the planning phases of any 
project, client-focused companies will 
ask detailed questions about the client's 
goals, motivations, and ideal end result. 
In general, an expressed interest in not 
only the project but also the client 
signifies that a contractor cares about 
the customer and meeting his or her 
needs.

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Signs of a Customer-focused Contractor

  • 1.
  • 2.  Dedicated to exceeding expectations with every customer, commercial electrical contractor Fouts Electric Corp. prioritizes the needs and concerns of its patrons. As evidence of its commitment to its customers, Fouts Electric Corp. has met every deadline. The company is led by electrical industry veteran Scott Fouts. For a contracting firm in any industry, great customer service begins with great results. However, it takes more than a high-quality final product to thrive in a competitive market.
  • 3.  Dependable companies are focused on the customer, a commitment that shows in the way the company and its professionals communicate. Companies who respect their customer will return messages in a timely manner, keep the client informed, and welcome feedback. If problems do arise, companies that are invested in the client will not only resolve the issue, but also go beyond what the client expects. Such an approach shows a client that the contractor respects his or her needs, opinions, and continuing business.
  • 4.  During the planning phases of any project, client-focused companies will ask detailed questions about the client's goals, motivations, and ideal end result. In general, an expressed interest in not only the project but also the client signifies that a contractor cares about the customer and meeting his or her needs.