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François LAGARDE
Vice-President, Communications
MARCOM Professional Development Annual Forum
Ottawa, June 14, 2016
How to Approach Communication and
Dialogue to Foster Individual and
Social Change
Lucie and André Chagnon Foundation Case Study
 Lucie and André Chagnon Foundation
 Awareness & Dialogue
 Individual change
 Books: The Ultimate Toy for Toddlers
 Social change
 Framing early childhood as a shared/collective responsibility
 Upstream social marketing
 Question Period
Outline
2
CHALLENGESREMAIN
10%
15%
Poverty
among children
1996
2011 75%
69%
High school
graduation
2007
2011
Vulnerability
in kindergarten
1/4
We refuse to accept
the inevitability of poverty.
- Claude Chagnon
’’
’’
We believe
https://www.youtube.com/watch?v=yKUbaTbukp0
 Community Mobilization
 Awareness and Dialogue
 Knowledge Development and Sharing
3 STREAMS
10
AWARENESS
&
DIALOGUE
 Share and use existing data to raise awareness, inspire dialogue and
support decision-making
 Provide information to convince stakeholders of the importance of
educational success, acting early and working together, better and
in a sustainable way
 Promote dialogue and advocate for the adoption of
measures/policies aimed at preventing poverty through educational
success
 Publicly acknowledge actors and actions
Awareness and Dialogue
12
 Individual Change:
 Naître et grandir
 Social Change:
 Early Childhood as a shared/collective responsibility
 Observatoire des tout-petits
 Grande semaine des tout-petits
2 CASES
13
Aided awareness
Understanding
Behavior adoption +58%
66%
95%
Early Childhood Communication Mix
Midstream
Society
Parenting
Milieu
(family [including
extended family]
friends,
living
environments)
Specific parental behaviours
Recognition of parents’ role
Specific behaviours
Recognition of the importance of a child’s milieu
(intrinsic value – not just supporting parents)
Everyone’s business, in everyone’s
interest, for all children
Specific collective/environmental
measures
Grande semaine
des tout-petits
FL20160406
: comprehensive child development—one child at a time 19
20
https://www.youtube.com/watch?v=KxbadMnY4Wo
21
FRAMING ISSUES FOR UPSTREAM
SOCIAL MARKETING:
THE ESSENTIAL ROLES OF COLLECTIVE RESPONSIBILITY,
STORYTELLING, CITIZENS AND MIDSTREAM PARTNERS
It is hard to engage in
upstream SM when an
issue is framed as an
“individual” responsibility
We need to (re)frame it around
shared/collective responsibility
E.g.: Early childhood development =
parental/individual + it takes a village (midstream) +
societal/collective responsibility
DISCUSSION STARTERS: FRANÇOIS LAGARDE
Lucie and André Chagnon Foundation (Canada)
24th Social Marketing Conference
Building on the Legacy: Forging New Paths
Clearwater Beach (FL), June 18, 2016
Storytelling, citizens(those directly affected)
and midstreampartners(those who help
people cope) are best qualified to talk about
shared and collective responsibility (have the most
credibility)
1) to provide downstream support
(it takes more than willpower)
2) to address root causes (upstream, prevention)
See https://www.youtube.com/watch?v=lQW3NaWkdfU
lagardef@fondationchagnon.org
Questions?
Merci!
François LAGARDE
lagardef@fondationchagnon.org

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How to approach communication and dialogue to foster individual and social change

  • 1. François LAGARDE Vice-President, Communications MARCOM Professional Development Annual Forum Ottawa, June 14, 2016 How to Approach Communication and Dialogue to Foster Individual and Social Change Lucie and André Chagnon Foundation Case Study
  • 2.  Lucie and André Chagnon Foundation  Awareness & Dialogue  Individual change  Books: The Ultimate Toy for Toddlers  Social change  Framing early childhood as a shared/collective responsibility  Upstream social marketing  Question Period Outline 2
  • 3.
  • 4.
  • 5. CHALLENGESREMAIN 10% 15% Poverty among children 1996 2011 75% 69% High school graduation 2007 2011 Vulnerability in kindergarten 1/4
  • 6.
  • 7. We refuse to accept the inevitability of poverty. - Claude Chagnon ’’ ’’
  • 9.
  • 10.  Community Mobilization  Awareness and Dialogue  Knowledge Development and Sharing 3 STREAMS 10
  • 12.  Share and use existing data to raise awareness, inspire dialogue and support decision-making  Provide information to convince stakeholders of the importance of educational success, acting early and working together, better and in a sustainable way  Promote dialogue and advocate for the adoption of measures/policies aimed at preventing poverty through educational success  Publicly acknowledge actors and actions Awareness and Dialogue 12
  • 13.  Individual Change:  Naître et grandir  Social Change:  Early Childhood as a shared/collective responsibility  Observatoire des tout-petits  Grande semaine des tout-petits 2 CASES 13
  • 14.
  • 15.
  • 16.
  • 18.
  • 19. Early Childhood Communication Mix Midstream Society Parenting Milieu (family [including extended family] friends, living environments) Specific parental behaviours Recognition of parents’ role Specific behaviours Recognition of the importance of a child’s milieu (intrinsic value – not just supporting parents) Everyone’s business, in everyone’s interest, for all children Specific collective/environmental measures Grande semaine des tout-petits FL20160406 : comprehensive child development—one child at a time 19
  • 21. 21
  • 22. FRAMING ISSUES FOR UPSTREAM SOCIAL MARKETING: THE ESSENTIAL ROLES OF COLLECTIVE RESPONSIBILITY, STORYTELLING, CITIZENS AND MIDSTREAM PARTNERS It is hard to engage in upstream SM when an issue is framed as an “individual” responsibility We need to (re)frame it around shared/collective responsibility E.g.: Early childhood development = parental/individual + it takes a village (midstream) + societal/collective responsibility DISCUSSION STARTERS: FRANÇOIS LAGARDE Lucie and André Chagnon Foundation (Canada) 24th Social Marketing Conference Building on the Legacy: Forging New Paths Clearwater Beach (FL), June 18, 2016 Storytelling, citizens(those directly affected) and midstreampartners(those who help people cope) are best qualified to talk about shared and collective responsibility (have the most credibility) 1) to provide downstream support (it takes more than willpower) 2) to address root causes (upstream, prevention) See https://www.youtube.com/watch?v=lQW3NaWkdfU lagardef@fondationchagnon.org