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Chapter 1

Why Project Management?

    Dr. Abdallah Abdallah




                            01-01
Chapter 1 Learning Objectives
After completing this chapter, students will be able to:
 Understand why project management is becoming such a
  powerful and popular practice in business.
 Recognize the basic properties of projects, including their
  definition.
 Understand why effective project management is such a
  challenge.
 Differentiate between project management practices and
  more traditional, process-oriented business functions.
 Recognize the key motivators that are pushing companies to
  adopt project management practices.

                                                                01-02
Chapter 1 Learning Objectives
After completing this chapter, students will be able to:
 Understand and explain the project life cycle, its stages, and
  the activities that typically occur at each stage in the project.
 Understand the concept of project “success,” including various
  definitions of success, as well as the alternative models of
  success.
 Understand the purpose of project management maturity
  models and the process of benchmarking in organizations.
 Identify the relevant maturity stages that organizations go
  through to become proficient in their use of project
  management techniques.


                                                                01-03
Introduction
• Examples of projects
  – Split the atom
  – Tunnel under the English Channel
  – Introduce Windows 7
  – Plan next Olympic games in London

“Projects, rather than repetitive tasks, are now
  the basis for most value-added in business”
                             -Tom Peters
                                               01-04
Process vs. Project Work
             Process                          Project
•   Ongoing, day-to-day             Take place outside the
    activities to produce goods      normal, process-oriented
    and services                     world
•   Use existing systems,           Unique and separate from
    properties, and capabilities     routine, process-driven
•   Typically repetitive             work
                                    Continually evolving

    A project is a temporary endeavor undertaken to create a
    unique product or service.
                                             PMBoK 2008
                                                                01-05
Additional Definitions
• A project is a unique venture with a beginning
  and an end, conducted by people to meet
  established goals within parameters of cost,
  schedule, and quality.      Buchanan & Boddy 92


• Projects are goal-oriented, involve the
  coordinated undertaking of interrelated activities,
  are of finite duration, and are all, to a degree
  unique.                              Frame 95



                                                    01-06
Project Definitions Summarized
A project can be considered any series of
activities and tasks that have:
 Specific objectives to be completed within
  certain specifications,
 Defined start and end dates,
 Funding limits,
 Human and nonhuman resources, and
 Multifunctional focus.
                                               01-07
Elements of Projects
• Complex, one-time processes
• Limited by budget, schedule, and resources

• Developed to resolve a clear goal or set of goals

• Customer-focused




                                                      01-08
General Project Characteristics
• Ad-hoc endeavors with a clear life cycle

• Building blocks in the design and execution of organizational
  strategies

• Responsible for the newest and most improved
  products, services, and organizational processes

• Provide a philosophy and strategy for the management of
  change


                                                             01-09
General Project Characteristics
• Entail crossing functional and organization boundaries

• Traditional management functions of planning, organizing,
  motivating, directing, and controlling apply

• Principal outcomes are the satisfaction of customer
  requirements within technical, cost, and schedule objectives

• Terminated upon successful completion of performance
  objectives


                                                            01-10
Process & Project Management                                                                 (Table 1.1)


                           Process                                                     Project
    1. Repeat process or product                                       1. New process or product
    2. Several objectives                                              2. One objective
    3. Ongoing                                                         3. One shot – limited life
    4. People are homogeneous                                          4. More heterogeneous
    5. Systems in place to integrate                                   5. Systems must be created to
         efforts                                                          integrate efforts
    6. Performance, cost, & time known                                 6. Performance, cost & time less
                                                                          certain
    7. Part of the line organization                                   7. Outside of line organization
    8. Bastions of established practice                                8. Violates established practice
    9. Supports status quo                                             9. Upsets status quo
                                                                                                           01-11
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
Project Success Rates
• Software & hardware projects fail at a 65% rate,
• Over half of all IT projects become runaways,
• Only 30% of technology-based projects and programs are a
  success.
• Only 2.5% of global businesses achieve 100% project success
  and over 50% of global business projects fail,
• Average success of business-critical application development
  projects is 32%, and
• Approximately 42% of the 1,200 Iraq reconstruction projects
  were eventually terminated due to mismanagement or
  shoddy construction


                                                            01-12
Why are Projects Important?

1. Shortened product life cycles
2. Narrow product launch windows
3. Increasingly complex and technical products
4. Emergence of global markets
5. Economic period marked by low inflation


                                             01-13
Project Life Cycles
Man Hours




  Conceptualization   Planning          Execution            Termination

                         Fig 1.3 Project Life Cycle Stages

                                                                           01-14
Project Life Cycles
• Conceptualization - the development of the
  initial goal and technical specifications.
• Planning – all detailed specifications,
  schedules, schematics, and plans are
  developed
• Execution – the actual “work” of the project is
  performed
• Termination – project is transferred to the
  customer, resources reassigned, project is    01-15
Project Life Cycles and Their Effects




       FIGURE 1.4 Project Life Cycles and Their Effects
                                                          01-16
Quadruple Constraint of Project Success
  How to measure project success?




                                           01-17
                              Figure 1-6
Another way to look at measuring
            success:
Four Dimensions of Project Success




                           FIGURE 1.7   01-18
Developing Project Management Maturity
    Spider Web Diagram (Figure 1.8)




                                         01-19
Spider Web Diagram with Embedded
     Organizational Evaluation




                           Figure 1-9
                                   01-20
Developing Project Management
            Maturity
Project Management Maturity (PMM) Models
  – Center for Business Practices
  – Kerzner’s Project Management Maturity Model
  – ESI International’s Project Framework
  – SEI’s Capability Maturity Model Integration




                                                  01-21
Center for Business Practices PMM
• Level 1: Initial Phase

• Level 2: Structure, Process, and Standards

• Level 3: Institutionalized Project Management

• Level 4: Managed

• Level 5: Optimizing



                                                  01-22
Kerzner’s PMM Model
• Level 1: Common Language

• Level 2: Common Processes

• Level 3: Singular Methodology

• Level 4: Benchmarking

• Level 5: Continuous Improvement



                                    01-23
ESI International’s Project
               Framework
• Level 1: Ad Hoc

• Level 2: Consistent

• Level 3: Integrated

• Level 4: Comprehensive

• Level 5: Optimizing



                                     01-24
SEI’s Capability Maturity Model
                Integration
• Level 1: Initial

• Level 2: Managed

• Level 3: Defined

• Level 4: Quantitative Management

• Level 5: Optimizing



                                        01-25
Project Management Maturity Generic Model




                                           01-26
                             FIGURE 1.10
Project Elements and Text Organization




                                        FIGURE 1.11 Organization of Text   01-27
Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
Project Manager Responsibilities
1. Selecting a team

2. Developing project objectives and a plan for execution

3. Performing risk management activities

4. Cost estimating and budgeting

5. Scheduling

6. Managing resources


                                                        01-28
Overview of the Project Management
 Institute’s PMBoK Knowledge Areas




                                        01-29
                          FIGURE 1.12

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Ch01

  • 1. Chapter 1 Why Project Management? Dr. Abdallah Abdallah 01-01
  • 2. Chapter 1 Learning Objectives After completing this chapter, students will be able to:  Understand why project management is becoming such a powerful and popular practice in business.  Recognize the basic properties of projects, including their definition.  Understand why effective project management is such a challenge.  Differentiate between project management practices and more traditional, process-oriented business functions.  Recognize the key motivators that are pushing companies to adopt project management practices. 01-02
  • 3. Chapter 1 Learning Objectives After completing this chapter, students will be able to:  Understand and explain the project life cycle, its stages, and the activities that typically occur at each stage in the project.  Understand the concept of project “success,” including various definitions of success, as well as the alternative models of success.  Understand the purpose of project management maturity models and the process of benchmarking in organizations.  Identify the relevant maturity stages that organizations go through to become proficient in their use of project management techniques. 01-03
  • 4. Introduction • Examples of projects – Split the atom – Tunnel under the English Channel – Introduce Windows 7 – Plan next Olympic games in London “Projects, rather than repetitive tasks, are now the basis for most value-added in business” -Tom Peters 01-04
  • 5. Process vs. Project Work Process Project • Ongoing, day-to-day  Take place outside the activities to produce goods normal, process-oriented and services world • Use existing systems,  Unique and separate from properties, and capabilities routine, process-driven • Typically repetitive work  Continually evolving A project is a temporary endeavor undertaken to create a unique product or service. PMBoK 2008 01-05
  • 6. Additional Definitions • A project is a unique venture with a beginning and an end, conducted by people to meet established goals within parameters of cost, schedule, and quality. Buchanan & Boddy 92 • Projects are goal-oriented, involve the coordinated undertaking of interrelated activities, are of finite duration, and are all, to a degree unique. Frame 95 01-06
  • 7. Project Definitions Summarized A project can be considered any series of activities and tasks that have:  Specific objectives to be completed within certain specifications,  Defined start and end dates,  Funding limits,  Human and nonhuman resources, and  Multifunctional focus. 01-07
  • 8. Elements of Projects • Complex, one-time processes • Limited by budget, schedule, and resources • Developed to resolve a clear goal or set of goals • Customer-focused 01-08
  • 9. General Project Characteristics • Ad-hoc endeavors with a clear life cycle • Building blocks in the design and execution of organizational strategies • Responsible for the newest and most improved products, services, and organizational processes • Provide a philosophy and strategy for the management of change 01-09
  • 10. General Project Characteristics • Entail crossing functional and organization boundaries • Traditional management functions of planning, organizing, motivating, directing, and controlling apply • Principal outcomes are the satisfaction of customer requirements within technical, cost, and schedule objectives • Terminated upon successful completion of performance objectives 01-10
  • 11. Process & Project Management (Table 1.1) Process Project 1. Repeat process or product 1. New process or product 2. Several objectives 2. One objective 3. Ongoing 3. One shot – limited life 4. People are homogeneous 4. More heterogeneous 5. Systems in place to integrate 5. Systems must be created to efforts integrate efforts 6. Performance, cost, & time known 6. Performance, cost & time less certain 7. Part of the line organization 7. Outside of line organization 8. Bastions of established practice 8. Violates established practice 9. Supports status quo 9. Upsets status quo 01-11 Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
  • 12. Project Success Rates • Software & hardware projects fail at a 65% rate, • Over half of all IT projects become runaways, • Only 30% of technology-based projects and programs are a success. • Only 2.5% of global businesses achieve 100% project success and over 50% of global business projects fail, • Average success of business-critical application development projects is 32%, and • Approximately 42% of the 1,200 Iraq reconstruction projects were eventually terminated due to mismanagement or shoddy construction 01-12
  • 13. Why are Projects Important? 1. Shortened product life cycles 2. Narrow product launch windows 3. Increasingly complex and technical products 4. Emergence of global markets 5. Economic period marked by low inflation 01-13
  • 14. Project Life Cycles Man Hours Conceptualization Planning Execution Termination Fig 1.3 Project Life Cycle Stages 01-14
  • 15. Project Life Cycles • Conceptualization - the development of the initial goal and technical specifications. • Planning – all detailed specifications, schedules, schematics, and plans are developed • Execution – the actual “work” of the project is performed • Termination – project is transferred to the customer, resources reassigned, project is 01-15
  • 16. Project Life Cycles and Their Effects FIGURE 1.4 Project Life Cycles and Their Effects 01-16
  • 17. Quadruple Constraint of Project Success How to measure project success? 01-17 Figure 1-6
  • 18. Another way to look at measuring success: Four Dimensions of Project Success FIGURE 1.7 01-18
  • 19. Developing Project Management Maturity Spider Web Diagram (Figure 1.8) 01-19
  • 20. Spider Web Diagram with Embedded Organizational Evaluation Figure 1-9 01-20
  • 21. Developing Project Management Maturity Project Management Maturity (PMM) Models – Center for Business Practices – Kerzner’s Project Management Maturity Model – ESI International’s Project Framework – SEI’s Capability Maturity Model Integration 01-21
  • 22. Center for Business Practices PMM • Level 1: Initial Phase • Level 2: Structure, Process, and Standards • Level 3: Institutionalized Project Management • Level 4: Managed • Level 5: Optimizing 01-22
  • 23. Kerzner’s PMM Model • Level 1: Common Language • Level 2: Common Processes • Level 3: Singular Methodology • Level 4: Benchmarking • Level 5: Continuous Improvement 01-23
  • 24. ESI International’s Project Framework • Level 1: Ad Hoc • Level 2: Consistent • Level 3: Integrated • Level 4: Comprehensive • Level 5: Optimizing 01-24
  • 25. SEI’s Capability Maturity Model Integration • Level 1: Initial • Level 2: Managed • Level 3: Defined • Level 4: Quantitative Management • Level 5: Optimizing 01-25
  • 26. Project Management Maturity Generic Model 01-26 FIGURE 1.10
  • 27. Project Elements and Text Organization FIGURE 1.11 Organization of Text 01-27 Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
  • 28. Project Manager Responsibilities 1. Selecting a team 2. Developing project objectives and a plan for execution 3. Performing risk management activities 4. Cost estimating and budgeting 5. Scheduling 6. Managing resources 01-28
  • 29. Overview of the Project Management Institute’s PMBoK Knowledge Areas 01-29 FIGURE 1.12