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A Radvision / Avaya Expert Partner
White Paper


   Maintaining A High Quality
        Experience Over
    Un managed Networks

    Quality of Service and Quality of Experience –
Scalable Video Coding (SVC) – Unequal Error Protection
     (UEP) - RADVISION’s Error Resiliency Solution
White Paper
                                                                                White Paper
This paper is intended to describe the error resiliency and packet loss robustness features
available in RADVISION’s products.

These features include:
       RADVISION’s SVC-based solution
       Unequal Error Protection (UEP) tools
       Packet Retransmission and VFU

The above mentioned features are available on the following products:

      SCOPIA   Desktop V7.0
      SCOPIA   Elite
      SCOPIA   BEEHD
      SCOPIA   VC-240




Contents
Quality of Service and Quality of Experience .......................................... 3
Scalable Video Coding (SVC) .............................................................. 4
Unequal Error Protection (UEP) .......................................................... 5
RADVISION’s Error Resiliency Solution ................................................... 6
RADVISION’s Solution vs. Existing Solutions............................................. 7




                                                                              RADVISION WHITE PAPER | 2
White White Paper
                                                           Paper

 Quality of Service and Quality of Experience

It is well-known that video quality in a video
call or video conference is tightly coupled with
network conditions. However, as video
conferencing infrastructure become massively
deployed, it can no longer be assumed that
network QoS is available, as use of non-
dedicated lines and the public Internet
becomes more prevalent.

In network topologies where QoS is not
guaranteed, there are techniques that can be
utilized to ensure a reliable channel regardless
of network conditions. These techniques can
help maintain a high Quality of Experience
(QoE) even when network quality is low, by
overcoming transient packet loss situations and
reducing the effects of network losses on video
quality.

These error resilience techniques, however,
come at a cost - either in latency, as a result of
increased buffering, or in bandwidth, which is
directly proportional to the bandwidth of the
protected stream and the excepted loss rate.




                                                         RADVISION WHITE PAPER | 3
White White Paper
                                                                        Paper

 Scalable Video Coding (SVC)                        (UEP). This saves considerable
                                                    bandwidth, while maintain a high level
As explained in details in the RADVISION            of resiliency.
whitepaper “Delivering a Truly Scalable Visual
Communications Solution”, Scalable Video
Coding (SVC) allows senders to transmit a single
video stream, encoded once, supporting a            Therefore SVC and other error
range of resolutions, bitrates and quality          resiliency techniques (such as Forward
levels, by discarding selected data (a process      Error Correction, or FEC) are not
known as “layer thinning”).                         competing techniques but
                                                    complementing ones.
But SVC introduces another significant
advantage over single-layer coding: temporal
scalability. Temporal scalability introduces a
layered structure of frame dependency, which
allows any network element, including the
receiving client, to decode the bit stream even
when some of the data is missing.




Fig 1: a Temporal Scalability
multi-layered frame structure example
The layered frame structure in figure 1 is an
excellent illustration of the strength of
temporal scalability. Unlike single-layer coding,
where each frame depends on the previous
frame, and so a loss of any frame is significant,
we can see in this example that the odd-
numbered frames (1, 3, 5, etc.) can be
discarded from the stream without any
influence on the rest of the frames. Frames 2
or 6, for instance, have limited dependency,
and if lost, they will affect only one other
frame. Therefore, this layered stream in
essence is much more resilient to errors than a
similar single-layer stream.
The use of such a multi-layered SVC stream
allows applying error resiliency techniques to
parts of the stream (specific layers) only, a
technique known as Unequal Error Protection
                                                                          RADVISION WHITE PAPER | 4
White White Paper
                                                                        Paper

 Unequal Error Protection (UEP)
                                                   RADVSION employs Unequal Error
Existing error resilience techniques can be        Protection (UEP) methods, designed for
categorized into two general groups: protective    data protection over erroneous
coding and correction codes. Both are used to      networks. UEP allows the sender to
protect data against possible data loss.           protect different levels of data in
                                                   different ways - therefore optimally
Using protective coding, the encoder may           protecting the SVC stream. Important
select not to exploit all the redundancy in the    data, located in the base layer of the
stream for compression purposes. As a result,      multi-layered stream, is highly
the stream has more redundancy, and is             protected; less important data, located
therefore much more resilient to packet loss.      in higher layers, is less protected or not
On the other hand, the compression is much         protected at all.
less efficient, which adversely affects quality.
                                                   In case of re-transmission, only the
A typical way to implement protective coding is    important data will be retransmitted.
to increase the INTRA macro-block frequency in     Due to the specific layer structure of
the video stream.                                  the RADVISION SVC stream,
                                                   retransmission can be used without
Using correction codes, such as Forward Error      introducing additional delay.
Correction (FEC), an encoder can protect           Exploiting these techniques, RADVISION
streams without directly affecting coding          is able to protect the stream without
efficiency. FEC involves sending additional        adding a substantial amount of
packets to protect the data. In case data is       bandwidth, as in the protective coding
missing, it can be fully restored using the FEC    approach, while maintaining a very
packets. This, however, dramatically increases     high quality of experience, as in the
the bandwidth required, due to the addition of     correction code approach.
FEC packets, and can introduce latency due to
the extra processing needed. Also, as the
overall bandwidth is limited, it may affect
quality.

On top of these, packet retransmission can be
used, to compensate for packets lost.
Depending on the senders’ and receivers’
capabilities, a specific packet, or even a whole
frame, can be resent. With single-layer coding
this technique usually introduces substantial
latency and is not suitable for interactive
communication. With the use of multi-layer
coding technique, such as SVC, re-transmission
can be used without introducing latency.

The most common technique used for
recalibrating sender and receiver involves
generating a new key frame (INTRA frame)
upon request from the receiver, using a Video
Fast Update (VFU) command.
                                                                          RADVISION WHITE PAPER | 5
White Paper
                                                                             White Paper
                                                    solution maintains the same excellent
 RADVISION’s Error Resiliency Solution              quality at a much higher packet loss
                                                    rates.
RADVISION’s error resiliency solution employs
these technologies in a unique combination to       As the RADVISION solution is embedded
create the highest quality of experience, even      in all of the RADVISION product line,
in error-prone network conditions.                  from desktop to infrastructure, users
                                                    can benefit from these error-resiliency
These technologies include:
                                                    techniques in every aspect of their
      Temporal Scalability, as part of the         communication:
       H.264/SVC implementation
                                                       Point-to-point calling between
      UEP using FEC                                    desktop client, even when one (or
      Packet retransmission                            both) of the parties are not inside
                                                        the corporate LAN.
      Video Fast Update (VFU)
                                                       Making a conference call using the
Another important component, required for a
                                                        MCU via desktop client, even when
high quality experience, especially over
unmanaged networks, is bandwidth                        the MCU or the desktop client is not
management. While the techniques described              located in the same campus.
in this document are designed to recover from          Making a video call using the VC-
packet loss, effective bandwidth management             240, either point-to-point or
can help users abstain from packet loss. A              through the MCU.
follow-up whitepaper will cover this important
                                                       In MCU to MCU cascading, which
aspect of the RADVISION solution.
                                                        allow enterprises to deploy MCUs
Combining these technologies, the RADVISION             across their campuses (distributed
solution guarantees high quality, regardless of
                                                        model) and still maintain the
the level of packet loss, as shown in figure 2
below:                                                  highest quality of experience, using
                                                        a “virtual” MCU.

                                                    All of these are practically impossible
                                                    to achieve with traditional solutions,
                                                    setting annoying and unnecessary
                                                    boundaries for video conferencing
                                                    deployment. RADVISION's solution
                                                    allows all the video conferencing
                                                    components to communicate with one
                                                    other in great synergy, even over
                                                    unmanaged lines and networks.


Fig 2: Quality in different Packet Loss rates
conditions


Figure 2 illustrates how H.264 offers excellent
quality (shown here in terms of Peak Signal-to-
Noise Ratio, or PSNR), but declines significantly
when packet loss rate increases. RADVISION’s
                                                                           RADVISION WHITE PAPER | 6
White Paper
 RADVISION’s Solution vs. Existing Solutions            enables an increased uptake of visual
                                                        communication solutions in the enterprise
                                                        arena.
As seen in figure 2, video from a single layer coder,
even H.264, typically cannot be used over networks
with more than 1% packet loss. State-of-the-art
error correction schemes, on top of single-layer
coders, can help the video handle packet loss of up
to 5%. But an H.264/SVC stream protected by UEP
technologies can offer great unprecedented visual
quality, with no artifacts, even at a packet loss
rate of up to 40% packet loss.
Moreover, existing error resiliency schemes, which
are applied on top of single-layer coders, yield a
significant bitrate overhead. Some protect the
entire Group of Pictures (GOP), resulting in up to
30% overhead and an increase in the number of
packets, which increases the chance for packet
loss. Others protect certain frames or certain areas
within a frame, resulting in limited resiliency,
especially over public Internet and networks with
packet loss rates higher than 5%.

RADVISION’s protection of the SVC stream adds only
10-15% overhead. The strength of the solution,
however, is unrivaled. For instance, for a 512Kbps
call, with 3% packet loss, the RADVISION output is
flawless, without any visible artifacts apart from an
occasional drop of frame rate to 28fps.

In addition, as mentioned above, the RADVISION
solution is embedded in all of the RADVISION
product line, from desktop to infrastructure. This
allows users to benefit from these error-resiliency
techniques, without a need for specific software or
hardware, offering a real high quality experience to
all users at any time or location. In addition to its
infrastructure products powered by SVC, RADVISION
will soon introduce the SVC SDK, for vendors who
wish to deploy a ready-made Scalable Video Coding
engine within their products.


Scalable Video Coding and Unequal Error Protection
offer many benefits to video network infrastructure,
improving error resiliency and overcoming the
challenges of maintaining a high quality experience,
even over unmanaged networks. The RADVISION solution

                                                                              RADVISION WHITE PAPER | 7

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Radvision High Quality Experience Over Unmanaged Networks By Face to Face Live

  • 1. Face to Face Live 480.348.3400 info@f2fl.com www.facetofacelive.com A Radvision / Avaya Expert Partner
  • 2. White Paper Maintaining A High Quality Experience Over Un managed Networks Quality of Service and Quality of Experience – Scalable Video Coding (SVC) – Unequal Error Protection (UEP) - RADVISION’s Error Resiliency Solution
  • 3. White Paper White Paper This paper is intended to describe the error resiliency and packet loss robustness features available in RADVISION’s products. These features include:  RADVISION’s SVC-based solution  Unequal Error Protection (UEP) tools  Packet Retransmission and VFU The above mentioned features are available on the following products: SCOPIA Desktop V7.0 SCOPIA Elite SCOPIA BEEHD SCOPIA VC-240 Contents Quality of Service and Quality of Experience .......................................... 3 Scalable Video Coding (SVC) .............................................................. 4 Unequal Error Protection (UEP) .......................................................... 5 RADVISION’s Error Resiliency Solution ................................................... 6 RADVISION’s Solution vs. Existing Solutions............................................. 7 RADVISION WHITE PAPER | 2
  • 4. White White Paper Paper Quality of Service and Quality of Experience It is well-known that video quality in a video call or video conference is tightly coupled with network conditions. However, as video conferencing infrastructure become massively deployed, it can no longer be assumed that network QoS is available, as use of non- dedicated lines and the public Internet becomes more prevalent. In network topologies where QoS is not guaranteed, there are techniques that can be utilized to ensure a reliable channel regardless of network conditions. These techniques can help maintain a high Quality of Experience (QoE) even when network quality is low, by overcoming transient packet loss situations and reducing the effects of network losses on video quality. These error resilience techniques, however, come at a cost - either in latency, as a result of increased buffering, or in bandwidth, which is directly proportional to the bandwidth of the protected stream and the excepted loss rate. RADVISION WHITE PAPER | 3
  • 5. White White Paper Paper Scalable Video Coding (SVC) (UEP). This saves considerable bandwidth, while maintain a high level As explained in details in the RADVISION of resiliency. whitepaper “Delivering a Truly Scalable Visual Communications Solution”, Scalable Video Coding (SVC) allows senders to transmit a single video stream, encoded once, supporting a Therefore SVC and other error range of resolutions, bitrates and quality resiliency techniques (such as Forward levels, by discarding selected data (a process Error Correction, or FEC) are not known as “layer thinning”). competing techniques but complementing ones. But SVC introduces another significant advantage over single-layer coding: temporal scalability. Temporal scalability introduces a layered structure of frame dependency, which allows any network element, including the receiving client, to decode the bit stream even when some of the data is missing. Fig 1: a Temporal Scalability multi-layered frame structure example The layered frame structure in figure 1 is an excellent illustration of the strength of temporal scalability. Unlike single-layer coding, where each frame depends on the previous frame, and so a loss of any frame is significant, we can see in this example that the odd- numbered frames (1, 3, 5, etc.) can be discarded from the stream without any influence on the rest of the frames. Frames 2 or 6, for instance, have limited dependency, and if lost, they will affect only one other frame. Therefore, this layered stream in essence is much more resilient to errors than a similar single-layer stream. The use of such a multi-layered SVC stream allows applying error resiliency techniques to parts of the stream (specific layers) only, a technique known as Unequal Error Protection RADVISION WHITE PAPER | 4
  • 6. White White Paper Paper Unequal Error Protection (UEP) RADVSION employs Unequal Error Existing error resilience techniques can be Protection (UEP) methods, designed for categorized into two general groups: protective data protection over erroneous coding and correction codes. Both are used to networks. UEP allows the sender to protect data against possible data loss. protect different levels of data in different ways - therefore optimally Using protective coding, the encoder may protecting the SVC stream. Important select not to exploit all the redundancy in the data, located in the base layer of the stream for compression purposes. As a result, multi-layered stream, is highly the stream has more redundancy, and is protected; less important data, located therefore much more resilient to packet loss. in higher layers, is less protected or not On the other hand, the compression is much protected at all. less efficient, which adversely affects quality. In case of re-transmission, only the A typical way to implement protective coding is important data will be retransmitted. to increase the INTRA macro-block frequency in Due to the specific layer structure of the video stream. the RADVISION SVC stream, retransmission can be used without Using correction codes, such as Forward Error introducing additional delay. Correction (FEC), an encoder can protect Exploiting these techniques, RADVISION streams without directly affecting coding is able to protect the stream without efficiency. FEC involves sending additional adding a substantial amount of packets to protect the data. In case data is bandwidth, as in the protective coding missing, it can be fully restored using the FEC approach, while maintaining a very packets. This, however, dramatically increases high quality of experience, as in the the bandwidth required, due to the addition of correction code approach. FEC packets, and can introduce latency due to the extra processing needed. Also, as the overall bandwidth is limited, it may affect quality. On top of these, packet retransmission can be used, to compensate for packets lost. Depending on the senders’ and receivers’ capabilities, a specific packet, or even a whole frame, can be resent. With single-layer coding this technique usually introduces substantial latency and is not suitable for interactive communication. With the use of multi-layer coding technique, such as SVC, re-transmission can be used without introducing latency. The most common technique used for recalibrating sender and receiver involves generating a new key frame (INTRA frame) upon request from the receiver, using a Video Fast Update (VFU) command. RADVISION WHITE PAPER | 5
  • 7. White Paper White Paper solution maintains the same excellent RADVISION’s Error Resiliency Solution quality at a much higher packet loss rates. RADVISION’s error resiliency solution employs these technologies in a unique combination to As the RADVISION solution is embedded create the highest quality of experience, even in all of the RADVISION product line, in error-prone network conditions. from desktop to infrastructure, users can benefit from these error-resiliency These technologies include: techniques in every aspect of their  Temporal Scalability, as part of the communication: H.264/SVC implementation  Point-to-point calling between  UEP using FEC desktop client, even when one (or  Packet retransmission both) of the parties are not inside the corporate LAN.  Video Fast Update (VFU)  Making a conference call using the Another important component, required for a MCU via desktop client, even when high quality experience, especially over unmanaged networks, is bandwidth the MCU or the desktop client is not management. While the techniques described located in the same campus. in this document are designed to recover from  Making a video call using the VC- packet loss, effective bandwidth management 240, either point-to-point or can help users abstain from packet loss. A through the MCU. follow-up whitepaper will cover this important  In MCU to MCU cascading, which aspect of the RADVISION solution. allow enterprises to deploy MCUs Combining these technologies, the RADVISION across their campuses (distributed solution guarantees high quality, regardless of model) and still maintain the the level of packet loss, as shown in figure 2 below: highest quality of experience, using a “virtual” MCU. All of these are practically impossible to achieve with traditional solutions, setting annoying and unnecessary boundaries for video conferencing deployment. RADVISION's solution allows all the video conferencing components to communicate with one other in great synergy, even over unmanaged lines and networks. Fig 2: Quality in different Packet Loss rates conditions Figure 2 illustrates how H.264 offers excellent quality (shown here in terms of Peak Signal-to- Noise Ratio, or PSNR), but declines significantly when packet loss rate increases. RADVISION’s RADVISION WHITE PAPER | 6
  • 8. White Paper RADVISION’s Solution vs. Existing Solutions enables an increased uptake of visual communication solutions in the enterprise arena. As seen in figure 2, video from a single layer coder, even H.264, typically cannot be used over networks with more than 1% packet loss. State-of-the-art error correction schemes, on top of single-layer coders, can help the video handle packet loss of up to 5%. But an H.264/SVC stream protected by UEP technologies can offer great unprecedented visual quality, with no artifacts, even at a packet loss rate of up to 40% packet loss. Moreover, existing error resiliency schemes, which are applied on top of single-layer coders, yield a significant bitrate overhead. Some protect the entire Group of Pictures (GOP), resulting in up to 30% overhead and an increase in the number of packets, which increases the chance for packet loss. Others protect certain frames or certain areas within a frame, resulting in limited resiliency, especially over public Internet and networks with packet loss rates higher than 5%. RADVISION’s protection of the SVC stream adds only 10-15% overhead. The strength of the solution, however, is unrivaled. For instance, for a 512Kbps call, with 3% packet loss, the RADVISION output is flawless, without any visible artifacts apart from an occasional drop of frame rate to 28fps. In addition, as mentioned above, the RADVISION solution is embedded in all of the RADVISION product line, from desktop to infrastructure. This allows users to benefit from these error-resiliency techniques, without a need for specific software or hardware, offering a real high quality experience to all users at any time or location. In addition to its infrastructure products powered by SVC, RADVISION will soon introduce the SVC SDK, for vendors who wish to deploy a ready-made Scalable Video Coding engine within their products. Scalable Video Coding and Unequal Error Protection offer many benefits to video network infrastructure, improving error resiliency and overcoming the challenges of maintaining a high quality experience, even over unmanaged networks. The RADVISION solution RADVISION WHITE PAPER | 7