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Jason Carlin, Q2 2020
&&&
goal-setting
framework
focus
alignment
simplicity
visible understandable
45%
1
One study found
source
95%
1
One study found
source
aren’t
OKRs are not new
John Doerr
joins Intel
OKRs are not exhaustive
Only critical objectives are included
(that doesn’t mean other objectives aren’t important)
OKRs are not roadmaps
Timeline is annual or quarterly
Workstreams are secondary
Objectives are not exhaustive
OKRs are not roadmaps
Timeline is annual or quarterly
Workstreams are secondary
Objectives are not exhaustive
(you still need a roadmap, buddy)
OKRs are not KPIs
Objectives create a narrative
OKRs are shareable and readable
OKRs don’t measure everything
…sort of
OKRs are not KPIs
Objectives create a narrative
OKRs are shareable and readable
OKRs don’t measure everything
(you still need KPIs, buddy)
…sort of
OKRs are not
easy to implement
You need to avoid common pitfalls,
human nature, and self-organization.
OKRs require discipline.
OKRs are not
employee evaluations
OKRs are for alignment. They’re about
the company’s goals and how each
employee contributes to achieving them.
are
, inspiring, conversational, &
uncomfortable
. They’re easy to grade with a single
number (at Google we used a 0–1.0 scale to grade each key result at
the end of a quarter).
. Good objectives set an “unrealistic”
target. The “sweet spot” for an OKR grade is .6-.7. If one consistently
gets 1.0, their OKRs aren’t ambitious enough.
Low grades shouldn’t be punished; see them as data to help refine
the next quarter’s OKRs.
Rick Klau, GV
Rick Klau, GV
Objectives and Key Results live in multiple levels of an organization.
Typically the company will set annual OKRs and each team will set
quarterly OKRs designed to drive toward the company’s goals.
Optionally, individuals may set personal OKRs to ensure alignment
with their team and with the company.
OKRs are layered
3-5 Objectives
3–5 Key Results each
OKRs are focused
3-5 Objectives
3–5 Key Results each
That’s all you get
OKRs are focused
Objective — Make ads that are truly useful for our users
KR 1 — Homepage banner clicks up by 150%
KR2 — HP follow-on downfunnel (HVA) actions up by 125%
KR3 — Cumulative ad revenue up by 75%
Well, maybe not always this simple,
…but you get the idea
OKRs are simple
Objective — Make ads that are truly useful for our users —
KR 1 — Homepage banner clicks up by 150% —
KR2 — HP follow-on downfunnel (HVA) actions up by 125% —
KR3 — Cumulative ad revenue up by 75% —
An objective’s score is the average of its KR scores
OKRs are measurable
Objective — Make ads that are truly useful for our users
KR 1 — Homepage banner clicks up by 150%
Key initiative 1 — Ad framework redesign
Key initiative 2 — Auction system v1
Key initiative 3 — Partner program launch
KR2 — HP follow-on downfunnel (HVA) actions up by 125%
KR3 — Cumulative ad revenue up by 75%
OKRs are executable
Examples
KR 1 — Run 10 prototype test flights
KR2 — Keep plane in the air for at least 100 feet
KR3 — Launch redesigned wings to improve lift by 25%
Teach mankind to fly
OBJECTIVE
EXAMPLES — GOOD OKRs
KR 1 — Increase homepage banner clicks by 150% (30-day avg)
KR2 — Increase homepage banner follow-on HVAs* by 125% (cumulative)
KR3 — Total banner ad revenue up by 75% (30-day avg)
Make ads that are truly
useful for our users
OBJECTIVE
EXAMPLES — GOOD OKRs
KR 1 — Launch strike-through pricing
KR2 — Increase item-saving behavior by 50%
KR3 — Launch structured reviews with 10% completion rate
Drive adoption of new
features
OBJECTIVE
EXAMPLES — GOOD OKRs
KR 1 — Most users view a PDP
KR2 — Add to cart engagement up 50%
KR3 — Launch redesigned PDP by July 1st
Increase PDP traffic by 25%
OBJECTIVE
EXAMPLES — BAD OKRs
Add-ons and extras
cascade
…but this is what it looks like
Individual OKRs
Individual OKRs
.
Jason Carlin, Q2 2020
How Google sets goals: OKRs - GV Library
Theory vs. reality in OKR
Biggest Mistakes in OKR Implementation:
Cascading OKR | LinkedIn
OKRs do not cascade - Felipe Castro
Felipe Castro OKR: Learn Google's Goal System
with Examples and Templates
WDC OKRs Check-In (5/7) - Google Slides
Brainstorm - Google Docs
WDC OKRs - Google Sheets
References
Google OKRs infographic
Measure What Matters by John Doerr
What Matters: What are OKRs goals? Explanation
and examples
OKR - Wikipedia
Management by objectives - Wikipedia
Weekdone - resources
OKRs - re:Work

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OKRs - a primer (pdf)

  • 2. &&&
  • 4.
  • 5.
  • 10. OKRs are not new John Doerr joins Intel
  • 11. OKRs are not exhaustive Only critical objectives are included (that doesn’t mean other objectives aren’t important)
  • 12. OKRs are not roadmaps Timeline is annual or quarterly Workstreams are secondary Objectives are not exhaustive
  • 13. OKRs are not roadmaps Timeline is annual or quarterly Workstreams are secondary Objectives are not exhaustive (you still need a roadmap, buddy)
  • 14. OKRs are not KPIs Objectives create a narrative OKRs are shareable and readable OKRs don’t measure everything …sort of
  • 15. OKRs are not KPIs Objectives create a narrative OKRs are shareable and readable OKRs don’t measure everything (you still need KPIs, buddy) …sort of
  • 16. OKRs are not easy to implement You need to avoid common pitfalls, human nature, and self-organization. OKRs require discipline.
  • 17. OKRs are not employee evaluations OKRs are for alignment. They’re about the company’s goals and how each employee contributes to achieving them.
  • 18. are
  • 19. , inspiring, conversational, & uncomfortable . They’re easy to grade with a single number (at Google we used a 0–1.0 scale to grade each key result at the end of a quarter). . Good objectives set an “unrealistic” target. The “sweet spot” for an OKR grade is .6-.7. If one consistently gets 1.0, their OKRs aren’t ambitious enough. Low grades shouldn’t be punished; see them as data to help refine the next quarter’s OKRs. Rick Klau, GV
  • 20. Rick Klau, GV Objectives and Key Results live in multiple levels of an organization. Typically the company will set annual OKRs and each team will set quarterly OKRs designed to drive toward the company’s goals. Optionally, individuals may set personal OKRs to ensure alignment with their team and with the company. OKRs are layered
  • 21. 3-5 Objectives 3–5 Key Results each OKRs are focused
  • 22. 3-5 Objectives 3–5 Key Results each That’s all you get OKRs are focused
  • 23. Objective — Make ads that are truly useful for our users KR 1 — Homepage banner clicks up by 150% KR2 — HP follow-on downfunnel (HVA) actions up by 125% KR3 — Cumulative ad revenue up by 75% Well, maybe not always this simple, …but you get the idea OKRs are simple
  • 24. Objective — Make ads that are truly useful for our users — KR 1 — Homepage banner clicks up by 150% — KR2 — HP follow-on downfunnel (HVA) actions up by 125% — KR3 — Cumulative ad revenue up by 75% — An objective’s score is the average of its KR scores OKRs are measurable
  • 25. Objective — Make ads that are truly useful for our users KR 1 — Homepage banner clicks up by 150% Key initiative 1 — Ad framework redesign Key initiative 2 — Auction system v1 Key initiative 3 — Partner program launch KR2 — HP follow-on downfunnel (HVA) actions up by 125% KR3 — Cumulative ad revenue up by 75% OKRs are executable
  • 27. KR 1 — Run 10 prototype test flights KR2 — Keep plane in the air for at least 100 feet KR3 — Launch redesigned wings to improve lift by 25% Teach mankind to fly OBJECTIVE EXAMPLES — GOOD OKRs
  • 28. KR 1 — Increase homepage banner clicks by 150% (30-day avg) KR2 — Increase homepage banner follow-on HVAs* by 125% (cumulative) KR3 — Total banner ad revenue up by 75% (30-day avg) Make ads that are truly useful for our users OBJECTIVE EXAMPLES — GOOD OKRs
  • 29. KR 1 — Launch strike-through pricing KR2 — Increase item-saving behavior by 50% KR3 — Launch structured reviews with 10% completion rate Drive adoption of new features OBJECTIVE EXAMPLES — GOOD OKRs
  • 30. KR 1 — Most users view a PDP KR2 — Add to cart engagement up 50% KR3 — Launch redesigned PDP by July 1st Increase PDP traffic by 25% OBJECTIVE EXAMPLES — BAD OKRs
  • 33.
  • 34. …but this is what it looks like
  • 36.
  • 38.
  • 40. How Google sets goals: OKRs - GV Library Theory vs. reality in OKR Biggest Mistakes in OKR Implementation: Cascading OKR | LinkedIn OKRs do not cascade - Felipe Castro Felipe Castro OKR: Learn Google's Goal System with Examples and Templates WDC OKRs Check-In (5/7) - Google Slides Brainstorm - Google Docs WDC OKRs - Google Sheets References Google OKRs infographic Measure What Matters by John Doerr What Matters: What are OKRs goals? Explanation and examples OKR - Wikipedia Management by objectives - Wikipedia Weekdone - resources OKRs - re:Work