2020_09_23 "Faceing COVID-19 and the new normal at TUM" - Hans Pongratz. X Jornadas eMadrid

1. Panel “European universities in the new normal”
Facing COVID-19 and the new normal
@Technical University of Munich (TUM)
Dr. Hans Pongratz
Senior Vice President (CIO), pongratz@tum.de
Technical University of Munich (TUM)
10th eMadrid Workshop on «E-learning in the new normal»
Blackboard Collaborate Ultra, September 23th 2020

2. TUM was founded on April 12th 1868
24 professors and 400 students
Today: ~ 43,000 students,
600 professors, 11,000 staff
A look in the past
2

3. • 500 E-Scouts: re-dedication of student assistants to help digitize lecture material and build-up online
courses. Training via TUM‘s E-Scouts Academy.
• SPoC for Lectures: ProLehre | Media and Didactics as single point of contact; Wikis for lectures etc.
• Taskforces
 Campus licenses (e.g. Zoom, Camtasia, Proctorio)
 Examination Planning
 Student presence
• E-Testing: Heading legal discussion in Bavaria - Bayerische Fernprüfungserprobungsverordnung
• Broad exchange of experience and best practice (internal and external)
COVID-19 Summer Term 2020 – TUM‘s way
3

4. • Quality management, sustainable formats
 Handouts ProLehre | Media and Didactics, see https://www.prolehre.tum.de/en/news/coronavirus/
e.g. Manual: Online Teaching in the Summer Term 2020, In-Depth Assistance: Live-Streaming, and
In-Depth Assistance: Chosing Exams for the summer term 2020
 Systematically obtained qualitative feedback from teachers and students on 06.05. Quick feedback
to be able to counteract undesirable developments
 Quantitative feedback: student and teacher surveys, exchange of best practice
• Call for proposals Ideas Competition - Study-related reinforcement of the Excellence Strategy
 Virtual labs
 Digital teaching and examination formats
 Student Learning
Further measures
4

5. 5
Using Tents for Testing
(and Lectures)

6. 6

7. 7

9. LMS Moodle
• Number of active students in Moodle : ~ 36,300
• Number of lecturer in Moodle : 4,325
• Number of courses in Moodle: 4,442
about 85% of the 5,298 courses in TUMonline have a Moodle course.
Streaming via Panopto
• Number of students using Panopto : ~ 27,500
• Number of lecturer (roles: Dozent/Tutor) using Panopto: 10,312
• Number of Videos in Panopto: ~ 5,000
• Number of Views in Panopto: ~ 325,000
End of first week of lectures April 2020
9

10. Data
Workflows
Cross-
linking
Baseline:
»A customer-friendly and smoothly integrated ICT
infrastructure for research, teaching and administration«
Mantras Digital Transformation:
• User-focused (personalized & individualized)
• At any time and from anywhere
Levels of Digitalization:
10
Long-term leitmotif: The Digital University

11. 11

12. • Besides all the bad stuff, COVID-19 is a catalyst for digitization:
«what was unthinkable half a year ago is now possible, e.g. online proctored exams»
• TUM’s IT infrastructure has proven itself
• Main tasks for winter term: Not losing students (“Zoom-fatigue”) & integrated freshmen (“Onboarding”)
• Don’t over-engineer, e.g. little demand for central course recordings, for rental notebooks or power plugs
within tents
• TUM is setting up an Institute for Life Long Learning and a EuroTeQ Engineering Campus
Lessons Learned & The New Normal
12