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Ten ways to make your semantic
         app addictive
          Elena Simperl
           ISWC 2010



             www.insemtives.eu   1
Executive summary
• Many aspects of semantic content authoring naturally rely
  on human contribution.

• Motivating users to contribute is essential for semantic
  technologies to reach critical mass and ensure sustainable
  growth.

• This tutorial is about
   – Methods and techniques to study incentives and motivators
     applicable to semantic content authoring scenarios.
   – How to implement the results of such studies through
     technology design, usability engineering, and game mechanics.


                            www.insemtives.eu                        2
Our approach

• Typology of semantic content authoring tasks and
  the ways they could motivate users to contribute.

• Methodology for analyzing and designing
  incentivized semantic applications.

• Pilots, showcases and technology.



                       www.insemtives.eu              3
Incentives and motivation
• Incentives are ‘rewards’ assigned by an external ‘judge’
  to a performer for undertaking a specific task.

• Common belief (among economists): incentives can be
  translated into a sum of money for all practical purposes.

• Incentives can be related to both extrinsic and intrinsic
  motivations.
   – Extrinsic motivation if task is considered
       • Boring, dangerous, useless, socially undesirable, dislikable by
         the performer.
   – Intrinsic motivation if
       • The performer likes what he/she is doing
       • The act is satisfying in itself (for various reasons).
                               www.insemtives.eu                       4
Examples (i)




               www.insemtives.eu   5
Examples (ii)




            www.insemtives.eu   6
Examples (iii)




            www.insemtives.eu   7
Harnessing human intelligence
Facebook reports 4,000,000,000 minutes (> 7500
  person years) are spent on the site every day




                          More than 18 000 titles
                          preserved in 10 years




                          Recaptcha users solve 60 million CAPTCHAs
                          a day, which accounts for around 160,000
                          human hours (19 person years)
                          www.insemtives.eu                        8
Harnessing human intelligence




           www.insemtives.eu    9
Which tasks can be crowdsourced?
• Modularity/Divisibility:       • Combinability
  can the task be divided                  – Additive: pulling a rope
                                             (group performs better than
  into smaller chunks (see                   individuals, but each
  casual games, Amazon’s                     individual pulls less hard)
  Mechanical Turk, open                    – Conjunctive: running in a
                                             pack (performance is that of
  source software)                           the weakest member, group
• Skills and expertise:                      size reduces group
                                             performance)
  does the task address a
                                           – Disjunctive: answering a quiz
  broad audience (see                        (group size increases group
  CAPTCHAs, casual                           performance in term of the
                                             time needed to answer)
  games)
                       www.insemtives.eu                                10
Example: video annotation




          www.insemtives.eu   11
Example: ontology alignment




          www.insemtives.eu   12
Example: ontology evaluation




           www.insemtives.eu   13
Typology of semantic content
authoring tasks: Table from D1.2.2




            www.insemtives.eu        14
Challenges
• Task selection, work breakdown and distribution
  of labor
• Domain selection and creation of knowledge
  corpus
• Deriving formal representations from user inputs

• Technology design
• Intrinsic motivations

                     www.insemtives.eu               15
Factors affecting participation
• prize is higher
• participants are more intrinsically motivated ,
  have more free time, are non-experts in the field ,
  and are not participating due to career concerns,
  social motivations, or to beat others.


                                          (Lakhani et al, 2007)




                      www.insemtives.eu                       16
Outline of the tutorial
Time            Presentation
09:00 – 09:30   Human contributions in semantic content authoring
09:30 – 10:30   Methods and techniques to analyze and design incentivized semantic
                applications
10:30 – 11:00   Coffee break
11:00 – 12:30   Guidelines for incentivized technology design
12:30 - 13:30   Lunch break
13:30 – 14:30   Casual games for semantic content creation
14:30 – 15:00   Hands-on (Part I)
15:00 – 15:30   Coffee break
15:30 – 17:00   Hands-on (Part II)
17:00 – 17:30   Wrap-up and closing
                                      www.insemtives.eu                              17
Realizing the Semantic Web by
encouraging millions of end-users
 8/10/2011 create semantic content.
       to      www.insemtives.eu   18

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Insemtives iswc2010

  • 1. Ten ways to make your semantic app addictive Elena Simperl ISWC 2010 www.insemtives.eu 1
  • 2. Executive summary • Many aspects of semantic content authoring naturally rely on human contribution. • Motivating users to contribute is essential for semantic technologies to reach critical mass and ensure sustainable growth. • This tutorial is about – Methods and techniques to study incentives and motivators applicable to semantic content authoring scenarios. – How to implement the results of such studies through technology design, usability engineering, and game mechanics. www.insemtives.eu 2
  • 3. Our approach • Typology of semantic content authoring tasks and the ways they could motivate users to contribute. • Methodology for analyzing and designing incentivized semantic applications. • Pilots, showcases and technology. www.insemtives.eu 3
  • 4. Incentives and motivation • Incentives are ‘rewards’ assigned by an external ‘judge’ to a performer for undertaking a specific task. • Common belief (among economists): incentives can be translated into a sum of money for all practical purposes. • Incentives can be related to both extrinsic and intrinsic motivations. – Extrinsic motivation if task is considered • Boring, dangerous, useless, socially undesirable, dislikable by the performer. – Intrinsic motivation if • The performer likes what he/she is doing • The act is satisfying in itself (for various reasons). www.insemtives.eu 4
  • 5. Examples (i) www.insemtives.eu 5
  • 6. Examples (ii) www.insemtives.eu 6
  • 7. Examples (iii) www.insemtives.eu 7
  • 8. Harnessing human intelligence Facebook reports 4,000,000,000 minutes (> 7500 person years) are spent on the site every day More than 18 000 titles preserved in 10 years Recaptcha users solve 60 million CAPTCHAs a day, which accounts for around 160,000 human hours (19 person years) www.insemtives.eu 8
  • 9. Harnessing human intelligence www.insemtives.eu 9
  • 10. Which tasks can be crowdsourced? • Modularity/Divisibility: • Combinability can the task be divided – Additive: pulling a rope (group performs better than into smaller chunks (see individuals, but each casual games, Amazon’s individual pulls less hard) Mechanical Turk, open – Conjunctive: running in a pack (performance is that of source software) the weakest member, group • Skills and expertise: size reduces group performance) does the task address a – Disjunctive: answering a quiz broad audience (see (group size increases group CAPTCHAs, casual performance in term of the time needed to answer) games) www.insemtives.eu 10
  • 11. Example: video annotation www.insemtives.eu 11
  • 12. Example: ontology alignment www.insemtives.eu 12
  • 13. Example: ontology evaluation www.insemtives.eu 13
  • 14. Typology of semantic content authoring tasks: Table from D1.2.2 www.insemtives.eu 14
  • 15. Challenges • Task selection, work breakdown and distribution of labor • Domain selection and creation of knowledge corpus • Deriving formal representations from user inputs • Technology design • Intrinsic motivations www.insemtives.eu 15
  • 16. Factors affecting participation • prize is higher • participants are more intrinsically motivated , have more free time, are non-experts in the field , and are not participating due to career concerns, social motivations, or to beat others. (Lakhani et al, 2007) www.insemtives.eu 16
  • 17. Outline of the tutorial Time Presentation 09:00 – 09:30 Human contributions in semantic content authoring 09:30 – 10:30 Methods and techniques to analyze and design incentivized semantic applications 10:30 – 11:00 Coffee break 11:00 – 12:30 Guidelines for incentivized technology design 12:30 - 13:30 Lunch break 13:30 – 14:30 Casual games for semantic content creation 14:30 – 15:00 Hands-on (Part I) 15:00 – 15:30 Coffee break 15:30 – 17:00 Hands-on (Part II) 17:00 – 17:30 Wrap-up and closing www.insemtives.eu 17
  • 18. Realizing the Semantic Web by encouraging millions of end-users 8/10/2011 create semantic content. to www.insemtives.eu 18