Walmart is the largest retailer in the world but it is also one of the multinational corporations to be criticized a lot for its unethical social responsibilities such as discrimination, human rights violations & environmental crimes.

1. LOGO
CLASS 4 – GROUP 3

2. Summary
Corporate Citizenship
Global Issues of Walmart
Walmart’s Commitment
I. Products & Services
II. Employees (Wages, Working Condition)
III. Environment Impacts
Company Profile
Conclusion
I. Results of Issues
II. Walmart in Vietnam

3. COMPANY PROFILE
 Company Name: Wal-Mart Stores, Inc.
 Founder: Sam Walton
 1st Wal-Mart store in Rogers (Arkansas) in 1962
 Incorporated in 1969
 Headquarter: Bentonville, Arkansas, U.S.
 Logo: (since 2008 )

4. COMPANY PROFILE
Industry: Retail
Mission statement:
Saving people money so they can live better
Number of stores: 11,100 stores in 27 countries
Competitors:
TARGET CORPORATION
COSTCO WHOLESALE CORPORATION
CARREFOUR

5. Corporate Citizenship
 Walmart’s Commitment
Social Responsibility:
 Respect for individuals — Embrace differences, Encourage
thoughts & ideas, and Treat customers, suppliers & fellow
associates with respect.
 Service to our customers — Exceed customers' expectations
with superior service at every opportunity, high quality products
at low prices and a friendly, efficient shopping experience.
 Strive for excellence — Embrace change and constantly reach
further to learn from experience and — Built on a foundation of
integrity — Bring new ideas and goals to life.

6. Corporate Citizenship
 Walmart’s Commitment
Environmental sustainability
 Three specific aspirational goals:
 Energy — Be supplied 100 percent by renewable energy.
 Waste — Create zero waste.
 Products — Sell products that sustain people and the
environment.

7. Global Issues

8. Products & Services
Walmart promised to provide higher standards for
safety & quality of products
 Customer can find top-quality products
 Customer can take safety & quality to an even higher level
 Wal-Mart will also require all suppliers it buys from
directly to source 95% of their production from factories
that receive the highest ratings in audits for environmental
and social practices by 2012.
 Wal-Mart aims to drive returns on defective merchandise
virtually out of existence by 2012

9. Products & Services
In America,
 54% “Unacceptable
Ingredients” was contained in
Walmart’s product
 Walmart doesn’t ban any of
the food on Whole Food
blacklist
 It means 140 million Walmart
customer per week in US use
foods which are not safe

10. Products & Services
WalMart violated California law
 CEH found 15 baby &
children’s products with high
levels of chlorinated Tris, above
the state safety standard.
 The CPSC estimates that
exposure to children from
furniture increased cancer risk
by 20 additional cancers per
million.
(two times the California safety
standard of 10 cases per million)

11. Products & Services
In China,
• The food available was
cooked in edible oils (1).
• Chicken, pork was overdue.
• This clients returned weevils
rice which might be used for
produce fast food
 Wal-Mart was accused of
violating regulations about food
safety

12. Products & Services
EVEN:
 Walmart fires workers who
exposed the company selling
expired food (September, 2014)
 4 workers alleged that Walmart
was:
 Selling rice infested with insects
 Cooking expired meat
 Using old, black oil

13. LOW WAGE
 Walmart has over 2.2 million
employees worldwide
 That’s more than the population of
Houston; more people than living in
Paris
 Wal-Mart has an average profit
of $1.8 million/hour

14. The CEO earns $ 6.898 per hour
Meanwhile, most employee earn minimum
wage ($8 - $9/ hour), and they are not enough
money to live.
LOW WAGE

15.  The CEO of Walmart nearly 800 times more per hour
than its sales associate
LOW WAGE

16. WORKING CONDITION
Wal-Mart is one of the only companies that
refused to sign an international worker safety
agreement.
There are no safe
standards for
employees except
for Wal-Mart
standards.

17. WORKING CONDITION
In 2013, in Bangladesh, building collapsed killed
1,129 human.
While committing $42 million to pay for worker
safety. But they were ignore.

18. SOCIAL RESPONSE
Estimated 1,000 protests
in 46 states (2012)
Video

24. Environmental Issues
Walmart = one of the largest polluter in the world , with
 serious impact on global environment
 irresponsibility to core problems
 Walmart’s sustainable campaigns on Energy & facilities,
Emissions, effluents and waste reduction & Products
improvement
 To improve its public image
 Not do little for environment

25. Environmental Issues
 Environmental Impacts
 Increasing Greenhouse Gases
 18.9 million metric tons in 2005
to 21.5 million metric tons in 2011
 Those figures were been
re-made to reduce
environmental impacts
in reality

26. Environmental Issues
 Environmental Impacts
 Increasing Greenhouse Gases
 Wal-Mart’s emissions are high
enough for it to be as one of the
biggest polluters in the U.S.,
besides Shell Oil Company, Dow
Chemical, etc

27. Environmental Issues
 Environmental Impacts
 Polluting the local, national &
global environment
• Its low-cost, low-quality products
lead to more waste as they have to
be replaced more frequently
• Its production, processing &
consumption of commodities
makes natural resources scarce & dirty

28. Environmental Issues
Wal-Mart has had a series of environmental crimes and eventually
paid $81.6 million for its unlawful conduct since May 2013
for “improperly handling hazardous waste, pesticides and other
materials in violation of federal laws” that leading to put the public and
the environment at risk

29. Environmental Issues
 Environmental Impacts
 Increasing Global Warming
• Walmart operates approximately 6,000 trucks pulling
millions of loads each year in the U.S
Walmart is the largest portion of company-owned trucks
and trailers in U.S
Contributing a large number
of Carbon dioxide to
the atmosphere.

30. Environmental Issues
 Environmental Impacts
 Increasing Global Warming
• Shipping containers of merchandise from around the world
are a major source of planet-warming emissions.

31. Environmental Issues
 Walmart’s Actions to minimize the Impacts
 Renewable Energy
 Aims to 100% Renewable Energy by 2020

32. Environmental Issues
 Walmart’s Actions to minimize the Impacts
 Renewable Energy
 In reality,

33. Environmental Issues
 Walmart’s Actions to minimize the Impacts
 Increase Energy Efficiency
 An accelerated program to replace current T5 fluorescent
lights with LEDs throughout the distribution center network
 the installation of more efficient liquid circulation pumps for
some refrigeration systems

34. Environmental Issues
Walmart’s Actions to minimize the Impacts
 Emissions, effluents and waste reduction
• Find savings in its transportation operation through testing
alternative fuels such as Natural Gas, Renewable Diesel, etc.
• Reduce global plastic shopping bag waste by developing,
promoting and selling reusable bags in Wal-Mart stores rather
than one-time-use shopping bags. There are some successes:
 In Brazil, the Responsible Customers Deserve a Discount
program (reduced plastic bag consumption by more than 50%)
 In Chile with the positive feedback to a shopping bag made of
75% recycled plastic.

35. Environmental Issues
As a result,
Wal-Mart has not actually met any environmental goals it
set for years (from 2005 to now) besides the soft data for
public.
Its energy efficiency and renewable projects are too
modest to match the scale of the company’s operations

41. Walmart in Vietnam
Opportunities
 72% Vietnamese people will to pay for high-tech
materials, entertainment & new clothes
 Vietnam current government policies to encourage
foreign investment
 Advantage of abundant labor supply in Vietnam as well
as domestic goods (Textiles, footwear, house wares,
decorations in the family).

42. Walmart in Vietnam
Challenge
• Poor infrastructure in Vietnam
• Unsuccessful in China because misunderstand Chinese &
rigid application of the model from the U.S
• The intense competition at present from domestic firms
and other foreign giant retailers.
• Vietnam is “A small piece of cake”
for Walmart

43. Walmart in Vietnam
At this time, Walmart have to facing with many problem
such as employee treatment, product safety, environment
issue etc.
We see clearly that Walmart does not take actual any
responsibility for society & environment as well as act
ethically nationally & globally.
It is not good for Walmart and Vietnamese when it comes
into Vietnam

44. Sources
 http://www.ibtimes.com/wal-mart-says-save-money-live-better-
workers-dont-make-living-wage-rely-state-benefits-1487598
 http://www.nerdwallet.com/blog/investing/2013/466-hours-overtime-
equals-hour-ceo-pay/
 http://www.vox.com/2014/6/6/5779456/8-charts-that-explain-walmart
 http://www.washingtonpost.com/blogs/wonkblog/wp/2013/05/16/u-s-
retailers-arent-signing-a-new-safety-accord-for-bangladesh-heres-why/
 http://makingchangeatwalmart.org/factsheet/environment/
 http://cdn.corporate.walmart.com/db/e1/b551a9db42fd99ea24141f7606
5f/2014-global-responsibility-report.pdf
 http://ilsr.org/wp-content/uploads/2012/04/topten-
walmartsustainability.pdf
 http://www.glassdoor.com/Salary/Bharti-Walmart-Salaries-
E516781.htm

45. Ending Video: 10 Shocking Facts About Walmart