This Chapter is in the Public Domain

1. Getting to Yes
Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc.
From Getting to Yes by Roger Fisher and William Ury.
© 1981, 1991 by Roger Fisher and William Ury

2. Getting to Yes
Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc.
From Getting to Yes by Roger Fisher and William Ury.
© 1981, 1991 by Roger Fisher and William Ury

3. Getting to Yes
Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc.
From Getting to Yes by Roger Fisher and William Ury.
© 1981, 1991 by Roger Fisher and William Ury

4. Getting to Yes
Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc.
From Getting to Yes by Roger Fisher and William Ury.
© 1981, 1991 by Roger Fisher and William Ury

5. Getting to Yes
Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc.
From Getting to Yes by Roger Fisher and William Ury.
© 1981, 1991 by Roger Fisher and William Ury

6. Getting to Yes
Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc.
From Getting to Yes by Roger Fisher and William Ury.
© 1981, 1991 by Roger Fisher and William Ury

7. Getting to Yes
Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc.
From Getting to Yes by Roger Fisher and William Ury.
© 1981, 1991 by Roger Fisher and William Ury

8. Getting to Yes
Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc.
From Getting to Yes by Roger Fisher and William Ury.
© 1981, 1991 by Roger Fisher and William Ury

9. Getting to Yes
Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc.
From Getting to Yes by Roger Fisher and William Ury.
© 1981, 1991 by Roger Fisher and William Ury

10. Getting to Yes
Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc.
From Getting to Yes by Roger Fisher and William Ury.
© 1981, 1991 by Roger Fisher and William Ury

11. Getting to Yes
Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc.
From Getting to Yes by Roger Fisher and William Ury.
© 1981, 1991 by Roger Fisher and William Ury

12. Getting to Yes
Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc.
From Getting to Yes by Roger Fisher and William Ury.
© 1981, 1991 by Roger Fisher and William Ury

13. Getting to Yes
Reprinted by arrangement with Penguin Books, a member of Penguin Group (USA) Inc.
From Getting to Yes by Roger Fisher and William Ury.
© 1981, 1991 by Roger Fisher and William Ury