1. CSI “Reloaded”:
Cloud Scene Investigation
Enrico Boverino
Executive Strategist
CA Technologies

2. CLOUD COMPUTING TRACK
> Today Takeaways
Key Use Cases for adopting and managing Cloud
Computing
Evaluating Architecture Solutions in the Cloud
Hopefully Cloud Computing better understanding
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3. Practical Innovation
“If I have seen farther than others, it is because I
have stood on the shoulders of giants.”
Sir Isaac Newton
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4. The “Giants”
Hardware & Storage Virtualization Network
- Terabytes of RAM for server – Hardware – Ethernet speed 100 GB/s
- High Density processors – Desktop – Terabit in2015
- Portable Data Centers – Platforms – Wireless
- Mainframe – Software – Content Distribution
– New File Systems Networks (CDN)
- Unforeseen amount of data – Just a Bunch Of Disk (JBOD) – Web Services, SOA
- Cost of Terabytes – Abstraction – AJAX, Flash, Mashups, etc
- SAN, Flash Memory
- De-duplication
> Software Designed for purpose
> New Business Models
> …and most of all, new players!
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5. We’re all Service Providers now…
End Users
The “broker” to help “The
Business” to determine the best
Business
Owners way to run their service
Customers CIO
Primary CIO
Business
Activities Internal
Service Service
Providers Operations
External
Service
Providers
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6. We can’t ignore what we learned so far
® Standardization - Terminology
ITIL
Metrics – Transparency
Service-centric
ITIL® is a registered trademark and a registered community trademark of the UK Office of
Government and Commerce (OGC) and is registered in the U.S. Patent and Trademark Office.

7. Maturity for Cloud-Services Delivery
… Cloud Services Agile Development Balanced Scorecard Cloud Community Transformation
Accelerators
… PMO ITIL CMMI Identity Management Service Portfolio Management
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8. Where is the Value?
> provide IT capability that enables aggressive change
New Metrics that can affect Income Statements
IT Costs
IT Execution
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9. “Live your Cloud” - Agility
Discover and Resolve Business Issues
Respond rapidly to Business Changes (DC – Geos - Resources)
> Integrate Cloud and non-Cloud Services
Supplier Management
Portfolio Analysis
Follow Industry Standards
Cloudbursting
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10. “Live your Cloud” - Security
Adhere to Regulatory laws and Standards
Secure Data and Services
> Identity Forwarding in the Cloud
Create Digital Trust with stronger Identities
Access Control
Data Protection
Prove Compliance to Regulations
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11. “Live your Cloud” - Economics
Automate Processes and Tasks
Implement integrated technology solutions
> Automate Provisioning Processes for Physical,
Virtual & External Resources
Self- Service Request system
Approval enforcement
Dynamic scaling based on alerts and policies
De-Provisioning
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12. “Live your Cloud” - Quality
Deliver expected levels of Services (SLA + OLA)
Increase End User Satisfaction
> Multi-Source Service Level Management
Data aggregation from Providers
Service “Showback”
Model-based discovery and monitoring
Continual Service Improvement
.
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13. “Live your Cloud” - Innovation
Take advantage of latest technology
Introduce new Services and Functions
> Application ABSTRACTION
Model – Assemble - Deploy – Manage
Define reusable templates in “App Store”
Cloning
Create uniform resource pool
all apps run on best-of-class / best-value hardware
Disposable grid of commodity Servers
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14. An Emerging Capability – Cloud Management
Existing IT disciplines can deliver cloud benefits...
Virtualization
End-to-End Management Service
Monitoring Automation
Service Level Service Catalog/
Management Self-Service
Identity Federation/ Cost/Consumption
Single Sign-On Transparency
Agile Change &
Development Configuration
Service Portfolio
Management
… and more
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15. Architect your Cloud
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16. IT Economics in the Cloud
> Shift from Capex to Opex
> Matching Investments with Returns and Growth
> True Operational Cost per Unit
Hardware, Software, Facilities, Administrators
> Vendor Relationship Expenses
> Match Supply with Demand to increase REVENUE & PROFIT
New Products-Services
Handle peaks
Reduce over-capacity expenditures
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17. Service Modeling -> Cloud IT
Business Transaction
Business Process
Orchestration
Business Service (BPaaS)
IT Service Application
SaaS
(SaaS)
Applications
Platform
PaaS (PaaS)
“Middleware”
Hardware IaaS
Infrastructure
Storage (IaaS)
Network/Facilities

18. Houston, we have a problem…
> The possible combinations are endless…
Deploy current internet apps using IaaS
Rebuild current internet apps using PaaS
Select ready made SaaS offerings to replace current apps
Build new customer internet apps using PaaS
Allow for employees to use “their own” equipment
Open in-house applications to cloud aggregators
…
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19. Services in the Cloud
BPaaS > Any part of a Business Transaction
Business Service can be consumed from the Cloud
IT Service SaaS
> “Higher” you go
Applications Simplification of management
PaaS
Acceptance provider’s choice
“Middleware”
Hardware
IaaS > “Lower” you go
Uniqueness of choice
Storage
Processes + Resources needs
Network/Facilities

20. Cloud Deployment methods
PRIVATE PUBLIC COMMUNITY HYBRID
> *aaS can be deployed in different “Clouds”
> Going Right
Agility, Early Adopters
Architectural complexity (Security, Data, Transition)
> Going Left
Experience, Maturity
Cloud Management capabilities
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21. Steps towards Cloud Computing
Application-Service Build for competitive advantage, consume the
Portfolio rest from the Cloud (unless you can do better)
Work to free up management resources and
*aaS Choice manage peak loads
Design horizontally scalable applications
Analyze and Test Vendor’s solutions
Cloud Deployment
Focus on regulatory requirements
Cloud Management Solutions
Virtualization, Assurance, Automation, Security
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22. Expected Cloud adoption?
Years from now
Enterprise Operations
Corporate DC for DR
External Triggers
Short Term Data Standards
NON Core Apps Regulations
Core Apps Internal
Security trust
Cloud for DR
Delivery
Confidence
Dummy Data
“Main Street”
Vendors
Development
Test - Beta

23. Cloud Computing:
> Running IT in a Cloud model
+ Re-purposed Pool of resource
Re-
+ Scalable
+ Elastic
+ Self Service enabled
+ Charge Back metered usage
+ Web Enabled
= The “IT Light Switch”
Cloud computing is a model for enabling convenient, on-demand network access to a
shared pool of configurable computing resources that can be rapidly provisioned and
released with minimal management effort or service provider interaction. —NIST
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24. …and no black Clouds
Thank You
Enrico.Boverino@ca.com