6. The Perceptual Process Environmental Stimuli Feeling Hearing Smelling Tasting Seeing From “Self Awareness” by McShane & Von Glinow, Organizational Behavior
7. The Perceptual Process Environmental Stimuli Feeling Hearing Smelling Tasting Seeing Selective Attention From “Self Awareness” by McShane & Von Glinow, Organizational Behavior
8. The Perceptual Process Environmental Stimuli Feeling Hearing Smelling Tasting Seeing Selective Attention Perceptual Organization From “Self Awareness” by McShane & Von Glinow, Organizational Behavior
9. The Perceptual Process Environmental Stimuli Feeling Hearing Smelling Tasting Seeing Selective Attention Perceptual Organization Emotions and Behavior From “Self Awareness” by McShane & Von Glinow, Organizational Behavior
10. The Perceptual Process Environmental Stimuli Feeling Hearing Smelling Tasting Seeing Selective Attention Perceptual Organization Emotions and Behavior Individual’s Values and Beliefs From “Self Awareness” by McShane & Von Glinow, Organizational Behavior
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15. Johari Window Open Blind Hidden Unknown Unknown to Others Known to Others Named after creators Joseph Luft and Harry Ingham Get Feedback Disclose Known to Self Unknown to Self
16. Johari Window Unknown to Others Known to Others Named after creators Joseph Luft and Harry Ingham Get Feedback Disclose Known to Self Unknown to Self Open Blind Hidden Unknown
17. Guidelines for Meaningful Disclosure Be cautious! Don’t reveal too much, too fast, too soon! (Look at handout for details)
18. The Ladder of Inference From The Fifth Discipline Fieldbook, by Peter Senge et al, Doubleday 1994 Action Conclusions & Assumptions Added Cultural & Personal Meaning Selected Data Observable Data
21. Ladder of Inference: The Boss Action Conclusions & Assumptions Added Cultural & Personal Meaning Selected Data Observable Data I talked to Manager about my ideas. Boss heard about my conversation with Manager. Now he’s worried about his job. Boss feels threatened. Maybe that’s why he never takes action. Boss is scared of me. He gave my subordinate a raise without consulting me to undermine me. I quit!
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Notas do Editor
Deletion: we filter and selection information according to moods, interests, preoccupation and general alertness (we don’t “get “ everything) Construction: we add things that are not really there because of expectation effect, halo effect, projection,m fact inference confusion, self fulfilling prophecy Distortion: locked in effect, denial, polarization, rationalization—we change the experience, makings some parts more important than other parts Generalization: taking one experience and making it represent a group: stereotyping, halo effect, expectation effect
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