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LECTURE NO. 1
   ENG 124
Man is a social
      animal.
      He does not stand alone directly
  confronting the tumult of events around
                    him.
He cannot live without talking or engaging
   in conversations, whether in written or
               spoken mode.
COMMUNICATION
• Late 14c , from Old French
  “comunicacion”
• From Latin “communicationem”
• From Latin “communicare” which means
  to share, to divide out , communicate,
  impart, inform, join, unite, participate in
• From Latin “communis” which means
  common
Process of Communication
Communication is…
• The exchange of messages between
  and among human beings
• Transfer of knowledge or information
  from one to another
Correctness




       Courtesy                                             Clarity




Concreteness                                                   Conciseness




               Consideration                 Completeness
1. Correctness
Use the right level of language
Correct use of grammar, spelling and
 punctuation
Accuracy in stating facts and figures

 Correctness in message helps in
       building confidence.
2. Clarity
demands     the    use    of    simple
 language and easy sentence structure in
 composing the message


  Clarity makes comprehension easier.
3. Conciseness
saves time of both the sender and the
 receiver
can be achieved by avoiding wordy
 expressions and repetition
Using brief and to the point sentences

         Conciseness saves time.
WORDY                 CONCISE
Due to the fact that        because
    In due course            soon
     At this time             now
   Few in number              few
 On a weekly basis           weekly
In spite of the fact that   although
 Until such time as           until
   Meet together             meet
4. Completeness
The message must bear all the necessary
 information to bring the response you
 desire.
answer all the questions
go for extra details if needed

Completeness brings the desired response.
5. Consideration
demands to put oneself in the place of
 receiver while composing a message
emphasizes positive pleasant facts, visualizing
 reader’s problems, desires, emotions and his
 response

 Consideration means understanding of human
                   nature.
NEGATIVE    TRANSFORMS INTO
 EMOTION/
EXPRESSION
  Anxious    A little concerned
 Confused         curious
Destroyed        Set back
 Stressed          busy
   Lost          searching
NEGATIVE    TRANSFORMS INTO
 EMOTION/
EXPRESSION
   I hate        I prefer
 Insulted     misunderstood
  Painful     uncomfortable
 Disgusted       surprised
  Failure        learning
GOOD WORD     GREAT WORD

 Attractive    gorgeous

 Fortunate      blessed

  Smart          gifted

  Curious      fascinated

 Confident    unstoppable
6. Concreteness
Being definite, vivid and specific
 rather than vague, obscure and
 general
Putting action into the verbs

 Concreteness reinforces confidence.
7. Courtesy
not only thinking about receiver but also
 valuing his feelings
using polite words and gestures, being
 appreciative, thoughtful, tactful, and showing
 respect to the receiver
build goodwill

         Courtesy strengthen relations.
COMMUNICATION
  PSYCHOLOGY:
Understanding human
  behavior through
   communication
“How can an English
teacher understand his
   student through
   communication?”
Need to help
             others and
             be creative
            Need to be
           “somebody”

        Need to belong
       Safety and Security
              needs
    Basic Physical needs
MASLOW’S HIERARCHY OF HUMAN
           NEEDS
Our needs
determine
   our
 reaction.
Walk your
  talk.
Thank you!

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Communication1

  • 1. LECTURE NO. 1 ENG 124
  • 2. Man is a social animal. He does not stand alone directly confronting the tumult of events around him. He cannot live without talking or engaging in conversations, whether in written or spoken mode.
  • 3. COMMUNICATION • Late 14c , from Old French “comunicacion” • From Latin “communicationem” • From Latin “communicare” which means to share, to divide out , communicate, impart, inform, join, unite, participate in • From Latin “communis” which means common
  • 4.
  • 6.
  • 7. Communication is… • The exchange of messages between and among human beings • Transfer of knowledge or information from one to another
  • 8.
  • 9. Correctness Courtesy Clarity Concreteness Conciseness Consideration Completeness
  • 10. 1. Correctness Use the right level of language Correct use of grammar, spelling and punctuation Accuracy in stating facts and figures Correctness in message helps in building confidence.
  • 11. 2. Clarity demands the use of simple language and easy sentence structure in composing the message Clarity makes comprehension easier.
  • 12. 3. Conciseness saves time of both the sender and the receiver can be achieved by avoiding wordy expressions and repetition Using brief and to the point sentences Conciseness saves time.
  • 13. WORDY CONCISE Due to the fact that because In due course soon At this time now Few in number few On a weekly basis weekly In spite of the fact that although Until such time as until Meet together meet
  • 14. 4. Completeness The message must bear all the necessary information to bring the response you desire. answer all the questions go for extra details if needed Completeness brings the desired response.
  • 15. 5. Consideration demands to put oneself in the place of receiver while composing a message emphasizes positive pleasant facts, visualizing reader’s problems, desires, emotions and his response Consideration means understanding of human nature.
  • 16. NEGATIVE TRANSFORMS INTO EMOTION/ EXPRESSION Anxious A little concerned Confused curious Destroyed Set back Stressed busy Lost searching
  • 17. NEGATIVE TRANSFORMS INTO EMOTION/ EXPRESSION I hate I prefer Insulted misunderstood Painful uncomfortable Disgusted surprised Failure learning
  • 18. GOOD WORD GREAT WORD Attractive gorgeous Fortunate blessed Smart gifted Curious fascinated Confident unstoppable
  • 19. 6. Concreteness Being definite, vivid and specific rather than vague, obscure and general Putting action into the verbs Concreteness reinforces confidence.
  • 20. 7. Courtesy not only thinking about receiver but also valuing his feelings using polite words and gestures, being appreciative, thoughtful, tactful, and showing respect to the receiver build goodwill Courtesy strengthen relations.
  • 21. COMMUNICATION PSYCHOLOGY: Understanding human behavior through communication
  • 22. “How can an English teacher understand his student through communication?”
  • 23. Need to help others and be creative Need to be “somebody” Need to belong Safety and Security needs Basic Physical needs MASLOW’S HIERARCHY OF HUMAN NEEDS
  • 24. Our needs determine our reaction.
  • 25. Walk your talk.