1. 1st Time Manager’s
Guide to Success
Spring Conference 2008
May 13, 2008
About SKYE
SKYE provides performance and
management consulting solutions:
Individual & Organizational Assessment
Professional Development Training
Coaching
Strategic Planning
Consulting
“We help you optimize your organization’s performance”
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2. Today’s Topics
• The Effective Supervisor
• Leadership and Vision
• Motivating Others
“A Great Leader Inspires Others to
Find Confidence in Themselves”
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Part 1: The Effective Supervisor
Objectives:
• Identify the top 10 mistakes new supervisors
make.
• Identify competencies necessary for success
as a supervisor.
• Identify individual strengths
and opportunities for
improvement.
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3. Top 10 Mistakes
of New Supervisors
1. ___________________________
2. ___________________________
3. ___________________________
4. ___________________________
5. ___________________________
(Cont’d)
Top 10 Mistakes
of New Supervisors (cont’d)
6. __________________________
7. __________________________
8. __________________________
9. __________________________
10. __________________________
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4. Competencies of a
Successful Supervisor
1. Influencing
2. Facilitation
3. Planning and Organizing
4. Analysis
5. Decision Making
(Cont’d)
Competencies of a
Successful Supervisor (cont’d)
6. Delegating
7. Follow-up and Commitment
8. Effective Communication
9. Listening
10. Managing Conflict
(Cont’d)
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5. Competencies of a
Successful Supervisor (cont’d)
11. Fostering Teamwork
12. Technical/Functional Expertise
13. Time Management
14. Motivating Others
15. Coaching and Developing
16. Providing Direction
Your Competency
Assessment
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6. Part 2: Leadership and Vision
Objectives:
• Identify the role of vision in
leadership.
• Identify the key
characteristics of an
effective vision.
Characteristics of
Effective Visions
• Realistic
• Easy to understand
• Commonly understood
• Inspiring
• Meaningful
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7. What is Your Personal
Leadership Vision?
Part 3: Motivating Others
Objectives:
• Identify a model of motivation.
• Identify the differences and
similarities between values
and beliefs.
• Identify ways to motivate
others
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8. Maslow’s Hierarchy of Needs
Self-actualization
Self-esteem
Sense of belonging
Security
Survival
Values
• Drive what people think they want, and
help people prioritize what they
determine to be important
• Typically established by adolescence
• Unlikely to be changed by external
influences
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9. Examples of Values
• Loyalty
• Career success
• Family
• Material wealth
• Freedom
• Close relationships
• Health
• Honesty
• Integrity
• Good citizenship
• Prominence
• Personal hygiene
Beliefs
• How we think the world works
• Can be affected by others and
external influences (unlike values)
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10. Examples of Beliefs
• It’s not what you know, but whom you
know.
• If you work hard, you will get ahead.
• I will work at my current employer until
I retire.
• Nice guys finish last.
• Nothing I do makes a difference.
Motivating Others
Values + Beliefs = Behaviors
1. Identify a situation where you’d like to
influence somebody’s behavior.
2. What are your values and beliefs related to
this situation?
3. What do you think the other person’s values
and beliefs are related to this situation?
4. What is your strategy?
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11. Thank You
for Your Time
Today!
Reach us at:
603-424-9999
877-603-SKYE
SKYE Business Solutions
David Liddell
dliddell@Skye-Solutions.com
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