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Online interaction in international development: Capitalizing from an online dialogue

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Presentation at the KM4Dev Knowledge Cafe: Online interaction in international development: Capitalizing from an online dialogue, 24 September 2020

Publicada em: Governo e ONGs
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Online interaction in international development: Capitalizing from an online dialogue

  1. 1. Online interaction in international development: Capitalizing from an online dialogue KM4Dev / Dgroups Foundation Knowledge Café Thursday 24 September 2020
  2. 2. Agenda 1. Welcome 2. Introduction: the earlier cafés, the online e-conference 3. What did we talk about? What ideas did we share? 4. What did we do? How was the dialogue organised? 5. Conclusions: can we do what we say? Key lessons and recommendations
  3. 3. Tech orientation Zoom – we will not take notes, but will use the chat Please, mic off when not speaking www.menti.com – we will post codes for the introductions Using your video is optional, but be aware that others may have less bandwidth than you The entire session - audio, video and chat – is recorded; and any private chats are also visible to the organizers.
  4. 4. Introduction The KM4Dev café The 20 years celebrations workshop The online dialogue on the dgroups.io platform: https://dgroups.io/g/dg-dialogue-online Why we did it
  5. 5. Icebreaker
  6. 6. Icebreaker
  7. 7. What did we talk about? 110 members 22 topics (threads) + wiki, calendar, polls 5 main themes ideas, key conclusions
  8. 8. What we learned – 5 main areas Enhancing #participation and #engagement - Nurturing effective #COPs Using appropriate #platforms #Learning through e-collaboration #Sustaining engagement through time
  9. 9. (a) Enhancing participation and engagement • clear structure and questions • use different modes to be as inclusive as possible: live/asynchronous • make things low stakes and conversational • listening is also participating: “empowered listeners” • specific contributions as catalysts for more discussions
  10. 10. (b) Nurturing effective COPs • critical mass necessary • privacy issues / the fear of being judged • relevant content • feedback: regularly ask members what to discuss • regularly repeat the common goals • show or demonstrate impact and value
  11. 11. (c) Using appropriate platforms • fun, easy and popular • start simple – even without videos! • include users with mobile devices • allow for low bandwidth and weak connections • bridge to social media platforms • take care of privacy issues
  12. 12. (d) Learning through e-collaboration • build trust • connect different groups, look for shared interests • consider indicators to identify the value we are creating • “just to soak into what’s around us and not get bothered about acting upon it…”
  13. 13. (e) Sustaining engagement • organize thematic discussions • moderators provide content, share perspectives • use iterative processes, combine with, eg, a F2F event • address unexpected issues • stopping does not mean failing
  14. 14. Group discussions • No notes / talk only / empowered listening allowed • Share a chat reflection into plenary afterwards Question: • Which of these points reflect YOUR experiences? • Which would you add as an important lesson?
  15. 15. Welcome back! In the chat… When I give the signal: • Which one practice or lesson do you recommend to enhance online interaction?
  16. 16. Online collaboration, dialogue and interaction – what did we do? • A ‘three-week’ conversation Week 1: What are the critical aspects that we need to consider? Week 2: What works? What experiences have we encountered? Week 3: What lessons and practices should we take forward?
  17. 17. How did we do it? • Derived starting topics from earlier cafes • Started on July 2 • 110 participants • 22 topics / threads • introductions • Use of hashtags to categorise discussions • A wiki, with summaries • 3 weeks + a little bit more • This live session as part of it
  18. 18. Group discussions • (1) How well have we fostered participation and engagement? • (2) How well have we reinforced a sense of community? • (3) How well have the platforms worked for us? • (4) How well have we learned what we wanted to learn? • (5) How well have we created the conditions for continuing interactions?
  19. 19. Group discussions • No notes / talk only / empowered listening allowed • Share a chat reflection into plenary afterwards Questions: • What have you experienced / heard about during these interactions? • How should we capitalize on these insights?
  20. 20. Welcome back! In the chat… When I give the signal: • Which success did you observe or experience or hear about from these interactions? Mention what you heard someone else say (and his/her name)
  21. 21. Welcome back! In the chat… When I give the signal: • How should we capitalize on these insights and learning?
  22. 22. Conclusions Are we able to practice what we preach? What next?

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