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MANNERS & ETIQUETTE
 Which of the following social customs are similar or
different to your country?
 The English are said to be reserved in manners, dress and speech.
We are famous for our politeness, self-discipline and especially for our
sense of humour. Basic politeness (please, thank you, excuse me) is
expected.
TERMS OF ENDEARMENT -
NAMES WE MAY CALL YOU
 You may be called by many different 'affectionate'
names, according to which part of the England you are visiting. Do
not be offended, this is quite normal.
 For example, you may be called
dear, dearie, flower, love, chick, chuck, me duck, me
duckie, mate, guv, son, ma'am, madam, miss, sir, or treacle, according
to your sex, age and location. text taken from and copyright of
projcetbritain.com
VISITING PEOPLE IN
THEIR HOUSES
 When being entertained at someone's home it is nice to take a gift
for the host and hostess. A bottle of wine, bunch of flowers or
chocolates are all acceptable.
 Sending a thank you note is also considered appropriate.
EATING
 We eat continental style, with fork in the left hand and the knife in
the right.
DRESS
 Men should never wear hats inside buildings.
 Everyday dress is appropriate for most visits to peoples' homes.
You may want to dress more formally when attending a holiday
dinner or cultural event, such as a concert or theatre performance.
TIME
 British people place considerable value on punctuality.
 If you agree to meet friends at three o'clock, you can bet that
they'll be there just after three.
 In Britain, people make great effort to arrive on time. It is often
considered impolite to arrive even a few minutes late.
 If you are unable to keep an appointment, it is expected that you
call the person you are meeting.
TIME
You should arrive:
 At the exact time specified – for dinner, lunch, or appointments with
professors, doctors, and other professionals.
 Any time during the hours specified for teas, receptions, and cocktail parties.
 A few minutes early: for public meetings, plays, concerts, movies, sporting
events, classes, church services, and weddings.
 If you are invited to someone's house for dinner at half past seven, they will expect
you to be there on the dot. An invitation might state "7.30 for 8", in which case you
should arrive no later than 7.50. However, if an invitation says "sharp", you must arrive
in plenty of time.
INVITATIONS
 “ Drop in anytime” and “come see me soon” are idioms often used in
social settings but seldom meant to be taken literally. It is wise to telephone
before visiting someone at home. If you receive a written invitation to an
event that says “RSVP”, you should respond to let the person who sent the
invitation know whether or not you plan to attend.
 Never accept an invitation unless you really plan to go. You may refuse by
saying, “Thank you for inviting me, but I will not be able to come.” If, after
accepting, you are unable to attend, be sure to tell those expecting you as far
in advance as possible that you will not be there.
INTRODUCTION AND
GREETING
 It is proper to shake hands with everyone to whom you are
introduced, both men and women. An appropriate response to an
introduction is "Pleased to meet you". If you want to introduce
yourself to someone, extend you hand for a handshake and say
"Hello, I am....". Hugging is only for friends.
DINING
 When you accept a dinner invitation, tell your host if you have any dietary
restrictions. He or she will want to plan a meal that you can enjoy. The evening
meal is the main meal of the day in most parts of Britain.
 Food may be served in one of several ways: "family style," by passing the
serving plates from one to another around the dining table; "buffet style," with
guests serving themselves at the buffet; and "serving style," with the host
filling each plate and passing it to each person. Guests usually wait until
everyone at their table has been served before they begin to eat. Food is eaten
with a knife and fork and dessert with a spoon and fork.
THINGS YOU SHOULD
NOT DO:
 Never lick or put your knife in your mouth.
 It is impolite to start eating before everyone has been served
unless your host says that you don't need to wait.
 Never chew with your mouth open. No one wants to see food
being chewed or hearing it being chomped on.
 It is impolite to have your elbows on the table while you are eating.
MORE THINGS YOU
SHOULDN’T DO
 Don't reach over someone's plate for something, ask for the item to be passed.
 Never talk with food in your mouth.
 It is impolite to put too much food in your mouth.
 Never use your fingers to push food onto your spoon or fork.
 It is impolite to slurp your food or eat noisily.
 Never blow your nose on a napkin (serviette). Napkins are for dabbing your lips and
only for that.
 Never take food from your neighbours plate.
 Never pick food out of your teeth with your fingernails.
DOS AND DON'TS
(TABOOS) IN ENGLAND
 Do stand in line
 In England we like to form orderly queues (standing in line) and
wait patiently for our turn e.g. boarding a bus. It is usual to queue
when required, and expected that you will take your correct turn and
not push in front. 'Queue jumping' is frowned upon.
 Do say "Excuse Me": If someone is blocking your way and you would like
them to move, say excuse me and they will move out of your way.
 Do Pay as you Go:
 Pay for drinks as you order them in pubs and other types of bars.
 Do say "Please" and "Thank you":
 It is very good manners to say "please" and "thank you". It is considered rude if
you don't. You will notice in England that we say 'thank you' a lot.
 Do cover your Mouth:
When yawning or coughing always cover your mouth with your hand.
 Do Shake Hands:
When you are first introduced to someone, shake their right hand with your own
right hand.
 Do say sorry:
If you accidentally bump into someone, say 'sorry'. They probably will too, even if
it was your fault! This is a habit and can be seen as very amusing by an 'outsider'.
 Do Drive on the left side of the road
 Do open doors for other people
Men and women both hold open the door for each other. It depends
on who goes through the door first.

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Manners & etiquette

  • 2.  Which of the following social customs are similar or different to your country?  The English are said to be reserved in manners, dress and speech. We are famous for our politeness, self-discipline and especially for our sense of humour. Basic politeness (please, thank you, excuse me) is expected.
  • 3. TERMS OF ENDEARMENT - NAMES WE MAY CALL YOU  You may be called by many different 'affectionate' names, according to which part of the England you are visiting. Do not be offended, this is quite normal.  For example, you may be called dear, dearie, flower, love, chick, chuck, me duck, me duckie, mate, guv, son, ma'am, madam, miss, sir, or treacle, according to your sex, age and location. text taken from and copyright of projcetbritain.com
  • 4. VISITING PEOPLE IN THEIR HOUSES  When being entertained at someone's home it is nice to take a gift for the host and hostess. A bottle of wine, bunch of flowers or chocolates are all acceptable.  Sending a thank you note is also considered appropriate.
  • 5. EATING  We eat continental style, with fork in the left hand and the knife in the right.
  • 6. DRESS  Men should never wear hats inside buildings.  Everyday dress is appropriate for most visits to peoples' homes. You may want to dress more formally when attending a holiday dinner or cultural event, such as a concert or theatre performance.
  • 7. TIME  British people place considerable value on punctuality.  If you agree to meet friends at three o'clock, you can bet that they'll be there just after three.  In Britain, people make great effort to arrive on time. It is often considered impolite to arrive even a few minutes late.  If you are unable to keep an appointment, it is expected that you call the person you are meeting.
  • 8. TIME You should arrive:  At the exact time specified – for dinner, lunch, or appointments with professors, doctors, and other professionals.  Any time during the hours specified for teas, receptions, and cocktail parties.  A few minutes early: for public meetings, plays, concerts, movies, sporting events, classes, church services, and weddings.  If you are invited to someone's house for dinner at half past seven, they will expect you to be there on the dot. An invitation might state "7.30 for 8", in which case you should arrive no later than 7.50. However, if an invitation says "sharp", you must arrive in plenty of time.
  • 9. INVITATIONS  “ Drop in anytime” and “come see me soon” are idioms often used in social settings but seldom meant to be taken literally. It is wise to telephone before visiting someone at home. If you receive a written invitation to an event that says “RSVP”, you should respond to let the person who sent the invitation know whether or not you plan to attend.  Never accept an invitation unless you really plan to go. You may refuse by saying, “Thank you for inviting me, but I will not be able to come.” If, after accepting, you are unable to attend, be sure to tell those expecting you as far in advance as possible that you will not be there.
  • 10. INTRODUCTION AND GREETING  It is proper to shake hands with everyone to whom you are introduced, both men and women. An appropriate response to an introduction is "Pleased to meet you". If you want to introduce yourself to someone, extend you hand for a handshake and say "Hello, I am....". Hugging is only for friends.
  • 11. DINING  When you accept a dinner invitation, tell your host if you have any dietary restrictions. He or she will want to plan a meal that you can enjoy. The evening meal is the main meal of the day in most parts of Britain.  Food may be served in one of several ways: "family style," by passing the serving plates from one to another around the dining table; "buffet style," with guests serving themselves at the buffet; and "serving style," with the host filling each plate and passing it to each person. Guests usually wait until everyone at their table has been served before they begin to eat. Food is eaten with a knife and fork and dessert with a spoon and fork.
  • 12. THINGS YOU SHOULD NOT DO:  Never lick or put your knife in your mouth.  It is impolite to start eating before everyone has been served unless your host says that you don't need to wait.  Never chew with your mouth open. No one wants to see food being chewed or hearing it being chomped on.  It is impolite to have your elbows on the table while you are eating.
  • 13. MORE THINGS YOU SHOULDN’T DO  Don't reach over someone's plate for something, ask for the item to be passed.  Never talk with food in your mouth.  It is impolite to put too much food in your mouth.  Never use your fingers to push food onto your spoon or fork.  It is impolite to slurp your food or eat noisily.  Never blow your nose on a napkin (serviette). Napkins are for dabbing your lips and only for that.  Never take food from your neighbours plate.  Never pick food out of your teeth with your fingernails.
  • 14. DOS AND DON'TS (TABOOS) IN ENGLAND  Do stand in line  In England we like to form orderly queues (standing in line) and wait patiently for our turn e.g. boarding a bus. It is usual to queue when required, and expected that you will take your correct turn and not push in front. 'Queue jumping' is frowned upon.
  • 15.  Do say "Excuse Me": If someone is blocking your way and you would like them to move, say excuse me and they will move out of your way.  Do Pay as you Go:  Pay for drinks as you order them in pubs and other types of bars.  Do say "Please" and "Thank you":  It is very good manners to say "please" and "thank you". It is considered rude if you don't. You will notice in England that we say 'thank you' a lot.
  • 16.  Do cover your Mouth: When yawning or coughing always cover your mouth with your hand.  Do Shake Hands: When you are first introduced to someone, shake their right hand with your own right hand.  Do say sorry: If you accidentally bump into someone, say 'sorry'. They probably will too, even if it was your fault! This is a habit and can be seen as very amusing by an 'outsider'.
  • 17.  Do Drive on the left side of the road  Do open doors for other people Men and women both hold open the door for each other. It depends on who goes through the door first.