Understanding human nature and behaviour
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Understanding human nature and behaviour
- 1. Understanding Human Nature and Behavior
- 10. The Three Levels of Organizational Behavior Organizational Processes The Individual Group Processes
Notas do Editor
- 5 The first level of Organizational Behavior (micro OB) studies the individual. It is the smallest level of organizational analysis and includes topics such as perception, personality, motivation, and learning. The second level of organizational behavior is the small group that is made up of individual employees (two people or more) within an organization. It includes issues of group size and composition, cohesion, trust, conflict management, team building, small-group decision making, and leadership. The third level of OB analysis (macro OB) involves larger groups, such as departments, and organizational processes. Topics include the design and structure of organizations, organizational culture and strategy, organizational power and politics, change, and organizational effectiveness. Most managers must understand their organizations at all three levels of analysis to meet the daily challenges they face.