In this session, we will show you how to use data as the main ingredient in your recipe for successful project management. Discover interesting ways to leverage data for assessing community needs, monitoring the health and progress of your project, and evaluating its impact.
8. Needs Assessment
Needs assessment “is a systematic process
of collecting, organizing, and analyzing data
about the library and its environment. It is
designed to assist the administrator in
choosing from alternative patterns of
satisfying [patrons’] information needs and
interests.”
-Grover, Greer, & Agada (2010)
9. Needs Assessment
• Problem statement
• How do you know there’s a problem?
• What data and other information do you
have to support your premise?
“If you can quantify the issue, it will
strengthen your proposal.”
-Jane Martel
10. Why do it?
• To better meet patrons’ needs and
interests
• To meet reporting requirements
11. How do we do it?
• Original Research
-Surveys
-Qualitative Techniques (interviews, etc.)
• Available Data
28. Examples of Output Measures
• Circulation
• Visits
• Number of Programs
• Attendees at library programs
• Website visits
29. BTOP Output Measures
• Number of classes offered
• Hours of class time
• Number of class attendees
• Number of one-on-one trainings
• Number of open access computer users
• Hours of open access usage
34. Examples of BTOP Outcome
Measures—Computer Classes
After taking today’s class, I am better able
to…
use a computer.
use the Internet.
create or edit a website.
view and/or share digital photos.
use software (ex: Word, Google Docs,
Photoshop, Excel, Quickbooks)
35. Examples of BTOP Outcome
Measures—Open Access Users
While I was on a computer in the computer
center today, I
looked for employment.
used software (ex: Google Docs, Excel,
Word, Photoshop).
communicated with someone (ex:
email, chat, Facebook).
did schoolwork.
36. Data Use for Project
Management
• Who is the customer and what does she
need/want?
• User profiles—implications for staffing and
programming
• One-on-one trainings
• Class attendee demographics
43. Data Map
Report Collection Point
Data element
Quarterly Annual Grant Compliance
Report Report Application Officer Website
Personnel $ X X
Broadband X X X X
speed
Type of class X X X
Equipment $ X X
Scheduled X
one-to-one
tutoring
sessions
Hours open X X X X
per 48-hr
weekend