Interactive Powerpoint_How to Master effective communication
Diary or Megaphone?
1. Diary or Megaphone?
The pragmatic mode of weblogs
Cornelius Puschmann, PhD
Heinrich-Heine University Düsseldorf
cornelius.puschmann@uni-duesseldorf.de
http://ynada.com/
Language in the (New) Media: Technologies and Ideologies
University of Washington, Seattle, WA
4 September 2009
2. Context
● I'm a postdoc researcher in English linguistics at the University of
Düsseldorf
● PhD thesis “The corporate blog as an emerging genre of computer-
mediated communication” (in press, Göttingen U Press)
● interested in pragmatics, genre/register studies, CMC, corpus
linguistics
3. An sample of prior research on blogs
● linguistics: Herring, Hendricks
● ethnography: Nardi et al, Gumbrecht
● sociology/social psychology: Schmidt, Döring
● individual (trait) psychology: Nowson, Pennebaker
● less attention from linguists than synchronous CMC
● continuation of blogs and blog research in microblogging
● new direction of research (not just on blogs): status reporting, “trivial
tweeting”, communicative ambience
4. Research questions
Three research questions arose in the course of my PhD project:
1) What factors shape the linguistic form of blog entries?
2) What linguistic features of blogs are constituting/universal?
3) How can the relationship between blogger and (implicit) blog reader
be described?
5.
6. RQ 1: What factors shape the linguistic form
of blog entries?
Channel
● asynchrony
● permanence
● open multiplicity
● interactivity
7. RQ 1: What factors shape the linguistic form
of blog entries?
Genre
● antecedent genres (diary, journal, log book, editorial, ...)
● discourse community (teenagers, lawyers, mothers, linguists, ...)
● communicative purpose (artistic expression, political debate,
celebrity gossip, personal knowledge management, ...)
Situation
● availability of metadata (time of utterance, identity of the speaker)
● diachrony (back-reference via self-linking)
8. RQ 2: What linguistic features of blogs are
constituting/universal?
● blog deixis: blogs entries encode a deictic center (Bühler)
● discourse roles assigned by blogger => personal pronouns (I, you)
● fixation of time and place => temporal and spatial expressions
(tomorrow, last week, here, there)
10. RQ 2: How can the relationship between
blogger and (implicit) blog reader be
described?
● audience design (Bell): blogger and blog reader are not cospatial
or co-temporal, therefore the blogger constructs his audience
● but...
● ...most blog entries go uncommented
● ...52% of bloggers state they write mostly for themselves (Lenhart & Fox 2006)
● my claim: blogs are not considered conversations primarily because
they are interactive, but because of their linguistic form
11. Information structure and cooperation in
blogs with different audience designs
speaker-centric blogging:
“time wont let anyone forget the past, nor the sorrows... one could
only hide it deep within... n hope the pain will nv surface again [...]”
hearer-centric blogging:
“When I teach trademark law classes, I always advise that students
select strong protectable marks, and the class invariably balks
because they want to select marks that suggest or connote something
about the goods or services at issue [...]”
12. The pragmatic mode of blogs (idealization)
● recording device ● a publishing platform
(speaker-centric) (hearer-centric)
● non-cooperative ● cooperative
● conceptualized listener is self or ● conceptualized reader is non-
familiar familiar
14. Misunderstanding online communication
● a recent study by Pear Analytics classified 40% of Twitter
communication as “pointless babble”
● we heard similar criticism of blogging when it first emerged
● does is the mismatch between expectations (of some people) and
actual use explicable?
15. A cognitive approach to online
communication
● our interaction with digital information is a highly symbolical process
● problems such as information overload, transgression of
private/public borders etc are often the result of conceptual mismatch,
i.e.
● if the Net is “a digital library” who makes sure only “quality content” goes in?
● If the Net is a series of tubes, can't the tubes get clogged sometimes?
● If what we put online is public, doesn't that mean that everybody will see it?
● how can we describe online communication without relying on
metaphor?
16.
17. Changing metaphors?
Object Web Discourse Web
● alternative physical space filled ● people in perpetual
with objects (cyberspace, communicative situation(s)
information superhighway) ([social] networks)
● is entered from the outside (log ● always on
in/out) ● extension of physical (and social,
● is used to move symbolical cultural) reality
representations of information ● things there are “locationless”
around (email, files) (Google Wave, cloud computing)
● discourse is conceptually written ● discourse is conceptually oral
● we're alone there ● we're not alone there
18. The way forward: semi-synchronous, open,
“ambient” communication?
● not one finite discourse event, but countless potential discourse
configurations (Google Wave, Twitter) and (therefore) interpretations
● both conceptualized and actual participants are dynamic and shifting
● non-lexical (syntactic, pragmatic, paralinguistic) information is
“technologized”, i.e. indicated by technological means
● the speaker anticipates a listener and reception from the message
● the hearer infers a speaker and intention from the message
● BUT both are aware of the diffuse and unstable communicative
situation
20. Diary or Megaphone?
The pragmatic mode of weblogs
Cornelius Puschmann, PhD
Heinrich-Heine University Düsseldorf
cornelius.puschmann@uni-duesseldorf.de
http://ynada.com/
Language in the (New) Media: Technologies and Ideologies
University of Washington, Seattle, WA
4 September 2009