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VALIDATION
Testing our business model
Subtitle subtitle
2
Updated hypothesis
board
Hypothesis board
3
4
H6
H13
H20
H16 H4
H9
H7 H3
H25
H26
H17 H5
H18
H21
H2
H8
H19
H14
H24
H12
H11
H15
H22
H10 H1
H23
Subtitle subtitle
5
First 20 interviews
results: Problems
Top 3 Problems
6
˃ Most students feeling towards teamwork is mixed – neither frustrated, nor
very well
˃ What are their top 3 problems?
Usage of more than
one platform (keep
track of more than
one)
Involvement at
different levels
Time consumed to
book meetings
New Problem in Top 3
More Problems?
7
Some problems besides the ones we considered in our sample
˃ People arrive late at our meeting because they don’t remember the schedule.
˃ In management, people have a different background… it’s hard to communicate… different
perspectives and also language barrier
˃ Different courses does not have guidelines regarding how team should manage, there are neither
rules nor a planning
˃ Do not know exactly what each one has to do
˃ Problems with communication, especially when teamworking with people from different culture
˃ Manage a team without any kind of authority towards your colleagues
Subtitle subtitle
8
Interviews:
Current Solution
Current solution used
9
How are students solving these problems?
Usage of multi-platforms. Most used ones?
All the 20 used Facebook 13 used any cloud service 12 used their e-mail
Current solution feeling
10
The feeling towards current solution is still mixed!
It is satisfactory with some space for
improvement.
It would be better if we had an only platform
for everything.
Could exist a better solution.
It is not optimal.
Generally, it is not very practical to have many
platforms to check. You just use because there
is no alternative.
It’s ok. Of course tools could be improved but I
guess when problem occur (fight) it’s more often
caused by misunderstandings
Mostly satisfied, the main problem is about group
organization according to me
Quite feeling confident with the others, especially
GoogleDocs because you can see immediately the
changes
I am satisfied with Dropbox
Good - 10Middle or Bad - 10
Facebook
11
Facebook is used mostly to:
Discuss ideas
File Sharing
Share Information
Book Meetings
Everyone is already on Facebook and the students are
already connected all the time
Facebook is extremely user-friendly
12
Share files (actually, this is because other group members want me to)
It is a tool that we usually use – you don’t have to go to a special place to
do team work projects.
We all have smartphones and are always connected on Facebook because
it’s the most viral one
I am quite forced to use it because all the people use it and everyone is
connected to this social network. It’s impossible to escape.
It’s a convenient way to get contact and keep in
touch with people: all the students have a
Facebook account.
Everyone is already on Facebook and the
students are already connected all the time
13
Facebook is extremely user-friendly
Some other interesting “likes” were mentioned…
Besides you have new friends on Facebook and it helps you to understand the
personalities.
As well, you can know when someone has seen a post, it sort of repots who does not
reply.
I think it is convenient for teamworks, especially because it is very user-friendly
It is a good solution in the sense that it is very easy to use, it is a tool I am used to
using so are my fellow classmates
Plus, it’s quite user friendly
14
But…
Facebook is not for studying
Mixes work and fun - when you want to work you get distracted by personal
notifications all the time but also when you want to relax you get work-related
notifications
Discussion tracking is not convenient
File sharing option is not optimal
15
But…
Facebook is not to study, it’s better to use other platforms for that.
I consider Facebook as non-efficient and mainly customized to keep in touch with friends and share funny
pictures.
It’s mixing work and fun so sometimes you don’t pay attention to useful information because you thought it
was again a useless comment/post
There is too many distractions and I can’t focus on doing my work properly because notifications never stop
coming
The tracking of the comments is horrible – you lose comments, suddenly you have like 30 comments (huge
comments sometimes!)
Several times you have an endless amount of stuff in the group’s wall that are not easy to track
It is quite slowly for uploading files and the files management functionality is quite bad since it does not allow
you neither to edit them nor to track the edition. Even more, you cannot upload big files
File sharing. Its tool is really primitive – Dropbox is much better
Other Teamwork Platforms
16
Reinforced that Teamwork platforms (Evernote, Azendoo…) are not
widely used because they are unknown and no one is there
Never heard of them (11).
Convo, Assana, and Base Camp - These are really good solutions to me, and very efficient. The only
problem is that people don’t know them, and everyone needs to subscribe before we can start teamwork.
No one knows, when you are going to do the work, you don’t even think about them.
Subtitle subtitle
17
Interviews:
Our Solution
Features
18
Our most asked features!
Scheduling – Calendar
Chat with easy tracking
File sharing
Templates for planning
Reminders
Task allocation
MVP
Survey for more
results
Pricing
19
More than half (14) are willing to pay for some of our listed features
How much?
Mixed Result!
€0 6
€0,5 3
€1 3
€1,5 3
€2 5
Surveys
A/B testing
Reasons for not paying a
premium version
I wouldn’t pay even if it’s a few euros because many tools already exist and even if it’s not
perfect to optimize teamwork process, it’s enough for me and I don’t feel that frustrated to
the extent to pay for that.
I am not sure everyone would be willing to pay it because you can already have more or
less the same tools for free.
it took me almost 1 year after being registered in Spotify to get the premium version.
Suggestions/Perfect Solution
20
Reminding our initial suggestions
Most suggested solution was an integration with a current
platform (Facebook or Google)
Adapt you business model and try to
target the companies.
Gantt diagram, where you have
reminders.
Add some Gamification for team
building purposes. For example, in the
beginning, when we don’t know each
other very well yet, to have some kind
of team work gaming.
It would be also very helpful to have
some kind of evaluation method. I
don’t very well how, maybe the
number of hours, even though this can
be very misleading.
Create a forum inside each fold with
different topics of the group work – do
not mix ideas.
Not so reinforced – surveys
and include in interview scripts
Only that was reinforced – we should
do something more generic
21
As well I could be linked to the university information systems and everything should be
synchronized. The trend in software services is more to synchronize than to integrate. (…)
not in the institutions …invested important amounts of time and money …focused on
security and privacy issues
New suggestions!
Peer review, space to comment and make critics, continually
review files – an improved version of Word “Review” tool, which
is rather primitive
There is a tool called Podio where you can create a profile,
have a calendar, edit files and do surveys, He imagines
something like that.
Take a look to a tool called Basecamp in order
to get some insight
You should have esthetical
customization, for instance, the
colors, change the back part, and
change where the different tools are
located
Knowledge plaza is a solution that could
fit for this purpose. It is a platform of
knowledge management combined with
social interaction capabilities.
Subtitle subtitle
22
Pricing:
A/B testing
23
˃ http://www.mylanderpages.com/leadteam/premium.
Subtitle subtitle
24
Surveys
25
26
27
Subtitle subtitle
28
Hypothesis validation
29
30
We now know that:
˃ University Students in Business
Administration have lots of teamworks
with different groups with different
schedules
˃ Most used platforms are Facebook,
Cloud services and In-house
University platform, such as Moodle
˃ Between paying a fixed price in the
beginning (5x the yearly fee), Students
prefer to pay an yearly fee
˃ Suggestions from interviews and
results from survey indicates users
might prefer the platform as a
Facebook app => we need to test
more!
31
32
We now know that:
˃ Only 54% are frustrated or feel "middle" about
teamwork. Top 6 problems:
People that are not available to promptly respond
Involvement at different levels
Time consumed to book meetings
Files management (tracking changes and many versions of the
same document)
Different perspective and expectations for final grades
Don't understand what the teacher wants and the expectation
˃ 70% thinks Facebook is a good solution.
Mainly used for
Chatting (discuss ideas, share
information and book meetings)
File sharing
Task distribution
33
We now know that:
˃ Only 37% are willing to pay for a premium version.
The features chosen were:
Task Allocation
Scheduling and Calendar
File sharing Cloud
Templates planning
References Organizer
Research Organizer
˃ From these, 84% would pay €1 or more, but only
35% actually chose €1.
˃ Students are not completely dissatisfied with the
current solution:
From 1 to 7 - the average was 5
Next Step: Universities
34
3

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Leadteam start-up: step 8 Validating our Business Model

  • 4. 4 H6 H13 H20 H16 H4 H9 H7 H3 H25 H26 H17 H5 H18 H21 H2 H8 H19 H14 H24 H12 H11 H15 H22 H10 H1 H23
  • 5. Subtitle subtitle 5 First 20 interviews results: Problems
  • 6. Top 3 Problems 6 ˃ Most students feeling towards teamwork is mixed – neither frustrated, nor very well ˃ What are their top 3 problems? Usage of more than one platform (keep track of more than one) Involvement at different levels Time consumed to book meetings New Problem in Top 3
  • 7. More Problems? 7 Some problems besides the ones we considered in our sample ˃ People arrive late at our meeting because they don’t remember the schedule. ˃ In management, people have a different background… it’s hard to communicate… different perspectives and also language barrier ˃ Different courses does not have guidelines regarding how team should manage, there are neither rules nor a planning ˃ Do not know exactly what each one has to do ˃ Problems with communication, especially when teamworking with people from different culture ˃ Manage a team without any kind of authority towards your colleagues
  • 9. Current solution used 9 How are students solving these problems? Usage of multi-platforms. Most used ones? All the 20 used Facebook 13 used any cloud service 12 used their e-mail
  • 10. Current solution feeling 10 The feeling towards current solution is still mixed! It is satisfactory with some space for improvement. It would be better if we had an only platform for everything. Could exist a better solution. It is not optimal. Generally, it is not very practical to have many platforms to check. You just use because there is no alternative. It’s ok. Of course tools could be improved but I guess when problem occur (fight) it’s more often caused by misunderstandings Mostly satisfied, the main problem is about group organization according to me Quite feeling confident with the others, especially GoogleDocs because you can see immediately the changes I am satisfied with Dropbox Good - 10Middle or Bad - 10
  • 11. Facebook 11 Facebook is used mostly to: Discuss ideas File Sharing Share Information Book Meetings Everyone is already on Facebook and the students are already connected all the time Facebook is extremely user-friendly
  • 12. 12 Share files (actually, this is because other group members want me to) It is a tool that we usually use – you don’t have to go to a special place to do team work projects. We all have smartphones and are always connected on Facebook because it’s the most viral one I am quite forced to use it because all the people use it and everyone is connected to this social network. It’s impossible to escape. It’s a convenient way to get contact and keep in touch with people: all the students have a Facebook account. Everyone is already on Facebook and the students are already connected all the time
  • 13. 13 Facebook is extremely user-friendly Some other interesting “likes” were mentioned… Besides you have new friends on Facebook and it helps you to understand the personalities. As well, you can know when someone has seen a post, it sort of repots who does not reply. I think it is convenient for teamworks, especially because it is very user-friendly It is a good solution in the sense that it is very easy to use, it is a tool I am used to using so are my fellow classmates Plus, it’s quite user friendly
  • 14. 14 But… Facebook is not for studying Mixes work and fun - when you want to work you get distracted by personal notifications all the time but also when you want to relax you get work-related notifications Discussion tracking is not convenient File sharing option is not optimal
  • 15. 15 But… Facebook is not to study, it’s better to use other platforms for that. I consider Facebook as non-efficient and mainly customized to keep in touch with friends and share funny pictures. It’s mixing work and fun so sometimes you don’t pay attention to useful information because you thought it was again a useless comment/post There is too many distractions and I can’t focus on doing my work properly because notifications never stop coming The tracking of the comments is horrible – you lose comments, suddenly you have like 30 comments (huge comments sometimes!) Several times you have an endless amount of stuff in the group’s wall that are not easy to track It is quite slowly for uploading files and the files management functionality is quite bad since it does not allow you neither to edit them nor to track the edition. Even more, you cannot upload big files File sharing. Its tool is really primitive – Dropbox is much better
  • 16. Other Teamwork Platforms 16 Reinforced that Teamwork platforms (Evernote, Azendoo…) are not widely used because they are unknown and no one is there Never heard of them (11). Convo, Assana, and Base Camp - These are really good solutions to me, and very efficient. The only problem is that people don’t know them, and everyone needs to subscribe before we can start teamwork. No one knows, when you are going to do the work, you don’t even think about them.
  • 18. Features 18 Our most asked features! Scheduling – Calendar Chat with easy tracking File sharing Templates for planning Reminders Task allocation MVP Survey for more results
  • 19. Pricing 19 More than half (14) are willing to pay for some of our listed features How much? Mixed Result! €0 6 €0,5 3 €1 3 €1,5 3 €2 5 Surveys A/B testing Reasons for not paying a premium version I wouldn’t pay even if it’s a few euros because many tools already exist and even if it’s not perfect to optimize teamwork process, it’s enough for me and I don’t feel that frustrated to the extent to pay for that. I am not sure everyone would be willing to pay it because you can already have more or less the same tools for free. it took me almost 1 year after being registered in Spotify to get the premium version.
  • 20. Suggestions/Perfect Solution 20 Reminding our initial suggestions Most suggested solution was an integration with a current platform (Facebook or Google) Adapt you business model and try to target the companies. Gantt diagram, where you have reminders. Add some Gamification for team building purposes. For example, in the beginning, when we don’t know each other very well yet, to have some kind of team work gaming. It would be also very helpful to have some kind of evaluation method. I don’t very well how, maybe the number of hours, even though this can be very misleading. Create a forum inside each fold with different topics of the group work – do not mix ideas. Not so reinforced – surveys and include in interview scripts Only that was reinforced – we should do something more generic
  • 21. 21 As well I could be linked to the university information systems and everything should be synchronized. The trend in software services is more to synchronize than to integrate. (…) not in the institutions …invested important amounts of time and money …focused on security and privacy issues New suggestions! Peer review, space to comment and make critics, continually review files – an improved version of Word “Review” tool, which is rather primitive There is a tool called Podio where you can create a profile, have a calendar, edit files and do surveys, He imagines something like that. Take a look to a tool called Basecamp in order to get some insight You should have esthetical customization, for instance, the colors, change the back part, and change where the different tools are located Knowledge plaza is a solution that could fit for this purpose. It is a platform of knowledge management combined with social interaction capabilities.
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  • 30. 30 We now know that: ˃ University Students in Business Administration have lots of teamworks with different groups with different schedules ˃ Most used platforms are Facebook, Cloud services and In-house University platform, such as Moodle ˃ Between paying a fixed price in the beginning (5x the yearly fee), Students prefer to pay an yearly fee ˃ Suggestions from interviews and results from survey indicates users might prefer the platform as a Facebook app => we need to test more!
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  • 32. 32 We now know that: ˃ Only 54% are frustrated or feel "middle" about teamwork. Top 6 problems: People that are not available to promptly respond Involvement at different levels Time consumed to book meetings Files management (tracking changes and many versions of the same document) Different perspective and expectations for final grades Don't understand what the teacher wants and the expectation ˃ 70% thinks Facebook is a good solution. Mainly used for Chatting (discuss ideas, share information and book meetings) File sharing Task distribution
  • 33. 33 We now know that: ˃ Only 37% are willing to pay for a premium version. The features chosen were: Task Allocation Scheduling and Calendar File sharing Cloud Templates planning References Organizer Research Organizer ˃ From these, 84% would pay €1 or more, but only 35% actually chose €1. ˃ Students are not completely dissatisfied with the current solution: From 1 to 7 - the average was 5
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