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Mobile now,
  first and
  only


September 2012



                 CONFIDENTIAL
People LOVE and NEED their phones


    64%
    of consumers
    would give up                     80%
    TV before their                   will not leave
    smartphone                        home without
                                      their smartphone



© 2012

                       CONFIDENTIAL                      2
Greater access to mobile phones than
   safe drinking water




© 2010

                    CONFIDENTIAL          3
Time spent on mobile versus other
   activities   Time spent per day
                 Mobile Device     Newspaper/             TV      Internet
                                    Magazine

                  >1 hour          44 minutes        4.3 hours   2.5 hours
                 (30% increase
                 from last year)
          5.00
          4.50
          4.00
          3.50
          3.00
  Hours




          2.50
          2.00
          1.50
          1.00
           .50
            0



© 2012

                                           CONFIDENTIAL                      4
Mobile cannibalizes PC’s & Internet
                                                                  6.0B
                              1B PC’s                            mobile
                                                                 devices
                                   Mobile growth outpacing internet
                             3.0

                             2.5
         Users in billions




                                                                   8%
                             2.0
                                         37%                     growth
                             1.5        growth
                             1.0                                   1.5B
                                        1.1B 3G                  Internet
                             0.5         Mobile                   Users
                                         Subs
                              0
© 2012

                                                                      Source: IDC 2012, Mary Meeker
                                                  CONFIDENTIAL                                        5
                                                                      Global Internet Report 2012
Mobile is a marketer’s goldmine
         —  Always on, always connected
         —  Advanced computing
         —  Deep personal relationship




                —  Data, data, data!
         —  Unprecedented engagement
© 2012

                         CONFIDENTIAL      6
Mobile advertising spend lags time spent
                  Share of Average Time Spent per Day with Select Media by Adults
                  vs. US ad Spending Share, 2011

                 50
                                   Time spent share                       Ad spending share
                 45

                 40

                 35
    % of spend




                 30

                 25

                 20

                 15

                 10

                  5

                  0
                      Magazines          Newspapers                 Mobile                 Radio                Internet*                    TV

                        Note: *time spent with the internet excludes internet access via mobile, but online ad spending includes mobile
© 2012                  internet ad spending; due to this, the total of the ad spending shares for all the media adds up to more than 100%
                                                                                                           Source: eMarketer, Dec 2011            7
                                                                       CONFIDENTIAL
Mobile pervades all elements of life
                              Web email 34%        Mobile email 32%


                      Voice                               41% coordinate get
                                                          togethers & meetings

                                                                          77 minutes/day on
                                                                          smartphone apps
         65% use
         phone for
         turn by                                                          30% visit a
         turn                                                             business
         directions                                                       based on
                                                                          mobile search
                                                                          or reviews


    50% of Facebook
    activity is on mobile                                    52% smartphone owners
    and 45% of tweets are                                    use device while
    from mobile devices                                      watching TV
© 2012

                                    CONFIDENTIAL   Source: Pew Internet Research, Comscore, Nielsen   8
Elements of a mobile first




         User Interface:                          User experience:
         •  Simplify                              •  Leverage hardware: camera,
         •  Prioritize                               GPS, sensors
         •  Delight with new ways to              •  Multi-facet engagement:
            interact: touch, swipe,                  •  Work and play
            speak, shake                             •  Content and commerce
© 2012
                                                     •  Travel and at home

                                   CONFIDENTIAL                                   9
Thirst




© 2012

            CONFIDENTIAL   10
Mobile approaches
         •  Deep brand identity      •  Lightweight           •  Network effects
         •  Control                  •  Easy to deploy        •  Collective data
         •  Full phone features      •  Cheaper than native   •  Native app benefits




         •    Expensive              •  Feature tradeoffs     •  Developer management
         •    Long lead time                                  •  Continuous discovery
         •    Limited distribution                            •  Less control
         •    Siloed data


© 2012

                                           CONFIDENTIAL                                 11
Distributed mobile strategy




© 2012


                    CONFIDENTIAL   12
Leverage growth and engagement


                                     Growth
                                       +
                                   Engagement




© 2012

                    CONFIDENTIAL                13
Brands engage through the product




                             Targeting through:
                             Age
                             Gender
                             Location
                             Interests
© 2012

                   CONFIDENTIAL                   14
Integrated marketing driving retail
         and commerce




© 2012

                      CONFIDENTIAL             15
What are brands doing
                     Deep Engagement




                                       Physical presence
 Home based




© 2012                 Opportunistic
                       CONFIDENTIAL        16
Where brands are spending time
             Identify           Experiment            Integrate
         •  Demo days         •  Hackathons       •  Test budget
         •  Agency programs   •  Incubators and   •  Investment /
         •  Task forces          labs                acquisition
                              •  Pitch days       •  Co-marketing
                                                  •  API generation




© 2012

                                   CONFIDENTIAL                       17
Embrace the Silicon Valley ethos

         —  Shorter timelines
         —  Test, explore, learn
         —  Take risks




© 2012

                           CONFIDENTIAL   18
© 2012

         CONFIDENTIAL   19
Thank you!
          Cheryl Cheng
         ccheng@brv.com



© 2012

             CONFIDENTIAL   20

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Mobile First - What Brands Can Do

  • 1. Mobile now, first and only September 2012 CONFIDENTIAL
  • 2. People LOVE and NEED their phones 64% of consumers would give up 80% TV before their will not leave smartphone home without their smartphone © 2012 CONFIDENTIAL 2
  • 3. Greater access to mobile phones than safe drinking water © 2010 CONFIDENTIAL 3
  • 4. Time spent on mobile versus other activities Time spent per day Mobile Device Newspaper/ TV Internet Magazine >1 hour 44 minutes 4.3 hours 2.5 hours (30% increase from last year) 5.00 4.50 4.00 3.50 3.00 Hours 2.50 2.00 1.50 1.00 .50 0 © 2012 CONFIDENTIAL 4
  • 5. Mobile cannibalizes PC’s & Internet 6.0B 1B PC’s mobile devices Mobile growth outpacing internet 3.0 2.5 Users in billions 8% 2.0 37% growth 1.5 growth 1.0 1.5B 1.1B 3G Internet 0.5 Mobile Users Subs 0 © 2012 Source: IDC 2012, Mary Meeker CONFIDENTIAL 5 Global Internet Report 2012
  • 6. Mobile is a marketer’s goldmine —  Always on, always connected —  Advanced computing —  Deep personal relationship —  Data, data, data! —  Unprecedented engagement © 2012 CONFIDENTIAL 6
  • 7. Mobile advertising spend lags time spent Share of Average Time Spent per Day with Select Media by Adults vs. US ad Spending Share, 2011 50 Time spent share Ad spending share 45 40 35 % of spend 30 25 20 15 10 5 0 Magazines Newspapers Mobile Radio Internet* TV Note: *time spent with the internet excludes internet access via mobile, but online ad spending includes mobile © 2012 internet ad spending; due to this, the total of the ad spending shares for all the media adds up to more than 100% Source: eMarketer, Dec 2011 7 CONFIDENTIAL
  • 8. Mobile pervades all elements of life Web email 34% Mobile email 32% Voice 41% coordinate get togethers & meetings 77 minutes/day on smartphone apps 65% use phone for turn by 30% visit a turn business directions based on mobile search or reviews 50% of Facebook activity is on mobile 52% smartphone owners and 45% of tweets are use device while from mobile devices watching TV © 2012 CONFIDENTIAL Source: Pew Internet Research, Comscore, Nielsen 8
  • 9. Elements of a mobile first User Interface: User experience: •  Simplify •  Leverage hardware: camera, •  Prioritize GPS, sensors •  Delight with new ways to •  Multi-facet engagement: interact: touch, swipe, •  Work and play speak, shake •  Content and commerce © 2012 •  Travel and at home CONFIDENTIAL 9
  • 10. Thirst © 2012 CONFIDENTIAL 10
  • 11. Mobile approaches •  Deep brand identity •  Lightweight •  Network effects •  Control •  Easy to deploy •  Collective data •  Full phone features •  Cheaper than native •  Native app benefits •  Expensive •  Feature tradeoffs •  Developer management •  Long lead time •  Continuous discovery •  Limited distribution •  Less control •  Siloed data © 2012 CONFIDENTIAL 11
  • 12. Distributed mobile strategy © 2012 CONFIDENTIAL 12
  • 13. Leverage growth and engagement Growth + Engagement © 2012 CONFIDENTIAL 13
  • 14. Brands engage through the product Targeting through: Age Gender Location Interests © 2012 CONFIDENTIAL 14
  • 15. Integrated marketing driving retail and commerce © 2012 CONFIDENTIAL 15
  • 16. What are brands doing Deep Engagement Physical presence Home based © 2012 Opportunistic CONFIDENTIAL 16
  • 17. Where brands are spending time Identify Experiment Integrate •  Demo days •  Hackathons •  Test budget •  Agency programs •  Incubators and •  Investment / •  Task forces labs acquisition •  Pitch days •  Co-marketing •  API generation © 2012 CONFIDENTIAL 17
  • 18. Embrace the Silicon Valley ethos —  Shorter timelines —  Test, explore, learn —  Take risks © 2012 CONFIDENTIAL 18
  • 19. © 2012 CONFIDENTIAL 19
  • 20. Thank you! Cheryl Cheng ccheng@brv.com © 2012 CONFIDENTIAL 20