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Michael Fauscette

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Using Data to Transform the Customer Experience
Application Software Predictions 2015
The Connected Consumer: Leveraging Mobile Devices as a Core Component of Your Customer Strategy
2014 phillyForce keynote
The Future of Social Business
IDC 2014 Social Predictions Webinar
2013 Gamification in the Workplace
2013 CRM Evolution Conference Session: Getting Maximum Value from You Customer Community Investment
Innovation Management: How Social Technologies are changing the Way that Companies Design Products and Services
Fall12 e2 keynote
Mobile customer loyalty programs
Social business update june 2011
Socialytics: Using Social Data for More Effective Sales, Marketing & Customer Service
Future Tech for Concur User Conference
Predictions 2010 Breakfast Briefing