1. Toronto-Dominion Centre
Inaugural
Sustainability
Report

2. Message from the General Manager
Formula for Success – Enabling our Clients to Excel
In my opinion, Toronto-Dominion Centre’s formula for success is TD Centre’s management team is firmly committed to the
a direct reflection of the unique design philosophy of its architect, belief that the highest performing green buildings are achieved
Mies van der Rohe – brilliantly simple with an eye to the future. when decisions are made collectively, with our tenants,
This forward focused perspective has enabled TD Centre to with a transparency that builds trust and encourages action.
anticipate and often lead important changes to our industry and
Regardless of business type, we at Cadillac Fairview recognize
in the process, reinvent the relationship between buildings and
that our tenants organization have the best opportunity for
the tenants that occupy them. As General Manager of this iconic
success when their business is supported and enhanced.
Canadian property, I greatly admire and embrace Mies’s original
Our commitment to the highest LEED-EB® certification
vision and how to this day, it continues to inspire TD Centre
standards, creating the very first Tenant Green Council,
to step into the future with confidence and enthusiasm.
deploying an online Green Information Portal, constructing one
Within Cadillac Fairview, that forward focused perspective of Toronto’s largest Living Roofs, and implementing industry
influences every decision made at TD Centre – from capital leading waste management and energy conservation standards,
development, to operations, to technological advancements, are just a few examples of our forward focused decisions,
to sustainability. At Cadillac Fairview, we strive to make smart, supporting a community of leading businesses to excel.
future focused decisions that create the high performance Through our unique process of collaboration, we are creating
environments needed for our tenants’ continued success. value that is real, measurable and sustainable.
Everything we do at TD Centre is in support of this goal.
To this end, I am proud to present the Toronto-Dominion
It inspires our decisions and guides our every action,
Centre’s inaugural Sustainability Report. This report neatly
which in turn offers greater livability for occupants and
outlines the tremendous progress made on the sustainability
promotes long-term business vitality.
front, the value added for all stakeholders and how as a
I believe our many sustainable achievements at TD Centre reflect business community, we’ve positioned ourselves for future
our values, belief in the future and contribute to the greater good success. It is also the first of its kind, to publically highlight
of the community at large. Sustainability is also smart business the sustainability programs, performance and ambitious future
and a central component of our drive to making Toronto- plans for a singular property as opposed to the conventional
Dominion Centre one of North America’s leading performance organization-wide approach.
focused business communities. Providing our tenants with
On behalf of the TD Centre team, I hope you find the
a responsive and positive environment, coupled with occupant
contents as inspiring as we do. We’re looking forward
health and well-being is a fundamental driver for each and
to a smart, sustainable future together.
every one of our sustainable initiatives. Consistent with this,
David Hoffman
General Manager
Toronto-Dominion Centre
2 Toronto-Dominion Centre Inaugural Sustainability Report

3. #
TDC Sustainability At A Glance
Tear along this perforation for a summary of TDC’s green initiatives and sustainability performance.
Top Initiatives and Accomplishments
LEED AND BOMA BESt OCCUPANT ENGAGEMENT RETRO-COMMISSIONING
Pg 2, 5 PROGRAM (OEP) Pg 7
By awarding TDC the highest building
AND THE GREEN COUNCIL
TDC ensures tenant space is properly
Pg 4, 11
certification levels, the Canada Green ventilated and conditioned and that
Building Council (CaGBC) and the Building TDC’s award-winning tenant collaboration equipment is optimized for energy efficiency
Operators and Managers Association program is raising awareness, changing through ongoing building equipment
(BOMA) are validating TDC’s commitment behaviours, and achieving measurable and systems reviews.
to sustainability excellence. economic and environmental benefits
across the entire TDC community.
SUB-METERING
WINDOW RETROFITS Pg 7
Pg 7
All of TDC’s tenants are sub-metered
Retrofitted windows improve tenant for electricity use, providing useful
comfort, save energy, and help preserve consumption and cost information
TDC’s original iconic design. for each occupied space.
TENANT CONSTRUCTION MANUAL DEEP LAKE WATER COOLING
Pg 10 Pg 9
TDC’s construction manual helps TDC uses chilled water from Lake
tenants make more sustainable choices Ontario to cool the buildings, cutting
when it comes to construction, retrofits electricity use for air conditioning by
and fit-outs. 90%, reducing water use for cooling
towers, and significantly contributing
Window retrofit in progress to TDC’s low carbon footprint.
DAYTIME CLEANING
Pg 7
Daytime cleaning improves TDC’s
cleaners’ quality of life, builds better
relations between tenants and suppliers,
and helps reduce TDC’s night-time
energy consumption.
Bixi Bike Station
ENERGY CAMPAIGN
SUPPORTING LOW CARBON Pg 4
TRANSPORTATION
Pg 8 By collaborating with tenants in the
OEP energy campaign, TDC is pursuing
TDC provides infrastructure and energy reduction opportunities such as
services for tenants who choose low re-lamping and midnight energy audits.
carbon transportation modes such as TDC is also encouraging occupants to
public transportation, bicycles, electric make behavioural changes like turning
and hybrid vehicles and car sharing. off equipment.
Switch the Habit Energy Campaign signage
1

4. # Tear along this perforation for a summary of TDC’s green initiatives and sustainability performance.
TDC Sustainability At A Glance
Performance Summary (2011)
NUMBER OF LEED® NUMBER OF BOMA
EB CERTIFICATIONS BESt CERTIFICATIONS
Gold: 2 (33%) 83% Level 3: 5 (83%)
BOMA BESt
Undergoing Level 3 Undergoing
review: 4 (67%) review: 1 (17%)
33%
LEED EB
Gold
ENERGY: ELECTRICITY GAS
AND NATURAL GREENHOUSE
104M ekWh 12% GAS EMISSIONS
14% (14% reduction 22,000 tCO2e
from 2008 baseline) (12% reduction
19 ekWh/sq.ft. from 2008 baseline)
REDUCTION
REDUCTION
5,800 ekWh/occupant 4.0 kgCO2e/sq.ft.
1.2 kgCO2e/occupant
WATER WASTE
350 million litres Weight of waste:
(23% reduction from 2008 77% 5,000 tonnes
23% baseline) Waste 0.9 kg/sq.ft.
DIVERTED
63 L/sq.ft.
270 kg/occupant
REDUCTION 19 m /occupant 3
Waste diverted
from landfill: 77%
Based on a desk count survey (17,950 desks) and total leasable, common, and CF-occupied space (5.49 million sq. ft.). All values are annual.
Energy data includes electricity and natural gas consumed in all buildings (except tenant plug loads). Major energy users, such as data centres, are excluded.
2 Toronto-Dominion Centre Inaugural Sustainability Report

5. Sustainability Through Building Operations
GREEN AT WORK incorporates best All major properties are expected
practices found in market-leading to demonstrate improvements in
certification systems (LEED EB: O&M energy and water consumption and
and BOMA BESt), as well as lessons waste diversion that meet or exceed
learned from CF’s own experience. The annual targets. This program also ties
program is one of the most well-established into CF’s incentive program, which is
and comprehensive sustainability platforms designed to provide financial rewards
in the Canadian real estate industry. to facilities and employees when targets
To ensure that green practices drive the At the heart of GREEN AT WORK is the are met. In short, GREEN AT WORK is
way we operate and manage the TDC idea of continuously measuring CF’s about completely integrating sustainability
buildings, we follow Cadillac Fairview’s environmental footprint and setting targets into property management.
(CF) award-winning GREEN AT to improve. GREEN AT WORK provides an
To learn more about CF’s
WORK™ program. This is a national, internal tool for base-lining, auditing and
national sustainability initiatives,
industry-leading sustainability program tracking energy use, water consumption
see Cadillac Fairview’s Sustainability
that sets operational targets and and waste diversion. A centralized system
provides key environmental performance
Report 2010-2011 “Building
incorporates measurable benefits for all
for each property. After all, what gets Sustainability TogetherTM”.
buildings owned and managed by CF.
measured gets managed.
CASE STUDY
GREEN BRAINTRUST: WORKING TOGETHER
FOR ENVIRONMENTAL LEADERSHIP
Recognizing that buildings are complex systems whose smooth operation requires
input from a diverse group of people, TDC formed the Green Braintrust. The Green
Braintrust is a team of experts focused on achieving and maintaining energy
and environmental leadership. It includes every one of TDC’s building operators,
equipment suppliers, and building and sustainability consultants. Together, the team is
executing a plan to ensure that TDC’s energy and water use, indoor air quality and waste
diversion results meet – or exceed – corporate targets, while enhancing tenant comfort.
Green Braintrust Team TDC Pavilion green roof under construction: a collaboration with TD Bank Financial Group
3

6. Occupant Engagement Program
Aligning the TDC Community to Drive Sustainability
At 21,000 occupants strong, Many of TDC’s tenants participate in
TDC IS REACHING the TD Centre community plays a vital the TDC Green Council, the advisory
OUR TENANTS role in supporting our commitment team that drives the OEP. Green
In our tenant survey to a sustainable future. Without our Council members meet four times
tenants fully on board, TDC could not a year to advise on the roll-out of
we achieved the have become the model of Canadian the engagement program and help
following results: green real estate that it is today. implement the campaigns at each tenant
organization. At its core, the Green
70%
TDC’s success in engaging tenants Council is the conduit for change
is the result of our award winning – for green consciousness, green
of tenants are aware of TDC’s Occupant Engagement Program practices and green behaviour
commitment to green initiatives (OEP). Developed in consultation with – in the larger tenant population.
sustainability experts, TDC’s OEP is
75%
of tenants state that green initiatives
aimed at inspiring and driving change in
tenants’ practices and behaviour through
Thanks to the OEP and the Green
Council support and participation,
are important or very important engagement, education and outreach. TDC has been able to effectively
integrate sustainability into its ongoing
The OEP links all components of operations. By working directly with
sustainability at TDC. It addresses tenant our occupants on sustainability, TDC
Green Council at Work company sustainability mandates and has lead change and maintained its
goals, occupant behaviour, deliverables environmental leadership position
for GREEN at WORK™, green building in the Canadian real estate market.
certifications, building revitalization projects,
and partnerships with consultants, vendors Please read more about TDC’s
and suppliers. In its comprehensiveness, initiatives by visiting our Green Portal
measurability, and long-term focus, at: www.tdcentre.com. Click on the
the OEP aspires to ingrain sustainability TDC Green icon.
into the very DNA of all TDC occupants.
CASE STUDY
ENERGY AWARENESS CAMPAIGN
REDUCES ENERGY USE
TDC’s OEP proves that engaging tenants doesn’t just foster better relationships
between landlord, tenant and occupants; it produces real results. The Green
Council’s award-winning Energy Campaign reduced tenant plug-load and lighting
load energy use by 2.4 million KWh. That’s enough to power 80 Toronto homes!
The savings were made possible by revising lighting hours, turning off equipment at
day’s end, and conducting midnight audits to identify additional opportunities. Based
on the success of the Energy Campaign, the Green Council is developing similar
campaigns to address waste and indoor air quality.
Tenant communication poster
4 Toronto-Dominion Centre Inaugural Sustainability Report

7. TDC Green: Certifications and Awards
Early Adopter of Green Building Certification
A cornerstone of TDC’s sustainability and BOMA BESt. All of the TDC towers are
AWARDS VALIDATE strategy is our participation in recognized BOMA BESt Level 3 certified, except for 95
TDC’S COMMITMENT third party sustainability certification Wellington Street West, which is undergoing
TO SUSTAINABILITY systems. Certification complements and
validates Cadillac Fairview’s GREEN AT
re-certification. By June 2012, TDC had
achieved LEED EB Gold certification for
TDC’s sustainability initiatives, and WORKTM program. It supports efficient 77 King Street West and TD Waterhouse
more importantly, its results, did resource use, shows alignment with Tower. TDC’s target is to have all TDC
not go unnoticed by the broader international best practices and codes, towers LEED-certified by the end of 2014.
community. In 2011, the TDC manages environmental risks, and
Occupant Engagement Program reinforces TDC’s green commitment.
received the inaugural Greening
Greater Toronto Action and Cadillac Fairview is committed to
Innovation Award for Building Teams. the market’s most widely adopted
certification systems – LEED® EB: O&M
The Greening Greater Toronto Action
and Innovation Awards – also labelled
“The Race to Reduce” CASE STUDY
– is a progressive Greater Toronto 77 KING STREET WEST: A GOLDEN FIRST FOR CANADA
Area initiative that encourages
property owners and tenants to In 2010, 77 King Street West became the first building in Canada to receive LEED
collaborate to overcome the “landlord Canada EB: O&M Gold certification by the Canada Green Building Council.
tenant divide” and jointly enhance a The tower’s mercury-free lighting, the significant use of public transit by occupants,
building’s environmental performance and impressive energy savings from the use of district chilled water contributed
for collective larger impact. to this achievement. Since that certification, TDC has achieved another Gold
certification at the TD Waterhouse Tower, and we have more to come in the following
In the same ceremony, several other
years. LEED certification is a direct result of hard work, collaboration and innovation
awards were announced:
by the property management teams, their vendors and tenants.
n Bank Tower and Ernst Young
TD
77 King Street West TD Waterhouse Tower
Tower won Race to Reduce Gold
Participation Awards
n Waterhouse Tower won a Race
TD
to Reduce Silver Participation Award
n King Street West,
77
100 Wellington Street West
and 95 Wellington Street West
won Race to Reduce Bronze
Participation Awards
We believe these awards are a
testament to the power of TDC’s
green leadership vision and
the depth of the engagement
and collaboration of our building
operators and tenants.
5

8. Energy
Working All Levers to Reduce Consumption
Together, the buildings in the TD Centre complex and its TDC’s goal is to reduce energy consumption by 15%
21,000 tenants consume more than 100 million ekWh of by 2013, compared to a 2008 baseline. Over the past two
energy per year. This would power 3,400 Toronto homes. years, TDC has exceeded this target, having reduced
Reducing energy and its associated carbon emissions energy consumption by 12% in 2010 and 14% in 2011
is a very important sustainability goal for TDC as well as versus 2008. TDC’s energy reporting currently includes
for our tenants. It reduces TDC’s contribution to air pollution electricity and natural gas. For 2012 reporting, TDC will
and global warming, and saves money. incorporate use of steam and chilled water. TDC also reports
separately on its management offices’ energy use.
Electricity and Natural Gas Consumption: 2009, 2010, 2011*
Reduction compared to 2008 baseline**
120M 21.9 6,690
105M 19.1 19.0 5,850 5,810
104M
1% 12% 14%
Energy Consumption ekWh ekWh/sq.ft. ekWh/occupant
*Energy data includes electricity and natural gas consumed in all buildings (except tenant plug loads). Major energy users, such as data centres, are excluded.
**Baseline data has been normalized for weather and occupancy.
Electricity and Natural Gas Consumption by Tower: 2011
ekWh % of total
TD Bank Tower 26,990,680 26%
77 King Street West 14,792,247 14%
100 Wellington Street West 9,478,166 9%
TD Waterhouse Tower 24,941,926 24%
Ernst Young Tower 11,902,660 11%
95 Wellington Street West 10,963,359 11%
TDC Retail 5,272,841 5%
TDC Management Office 1,482 1%
TOTAL 104,343,362
6 Toronto-Dominion Centre Inaugural Sustainability Report

9. Energy
Long Standing Dedication. Comprehensive Strategy
The TD Centre has been focused on strategically managing energy use for many
years. Today the Green Braintrust guides TDC’s ongoing energy reduction efforts.
The Braintrust advises us on investing in energy efficient technologies, trains property
management staff in best practices, validates our results through building certification,
and collaborates with tenants through the Occupant Engagement Program. All TDC
tenants are now sub-metered for electricity use so they can understand how much
energy they consume and when. Electricity data is accessible for all tenants on-line
on the TDC Green Portal.
We estimate that, since 2008, our initiatives have collectively reduced our buildings’
energy footprint by almost 17 million kWh – a savings of close to $1.8 million.
Energy Campaign Lobby Signage
INDUSTRY LEADING CASE STUDIES
Energy Initiatives 77 KING ST W: New Windows.
and Investments Big Savings. Same Great Look.
Built in 1969, 77 King Street West was one of the
ENERGY MANAGEMENT first TDC towers to be completed. In revitalizing
• Energy audits the building, all single pane windows were removed
• Retro-commissioning and replaced with thermal low-e double pane
insulated glass units. To maintain consistency with
• Green Braintrust
the original heritage-protected architectural design,
the new windows were tinted bronze. New roller
TECHNOLOGY shades enhance occupant comfort and provide
• EDs and other energy
L opportunities for additional energy savings.
efficient lights We expect these changes to save 5M ekWh in
• Light occupant sensors energy and 1,200 tCO2e of GHG emissions per
• Lighting and HVAC controls year. Of course, the old windows were recycled!
Window replacement poster
BUILDING AWARENESS
• enant Green Council and
T DAYTIME CLEANING: Changing Industry Practice.
Occupany Engagement Program
In most large commercial office towers, cleaning takes place outside of standard
• ndustry programs:
I
REAL pac 20b15, business hours. This means using energy into the night when buildings are largely
Green Up, Race to Reduce unoccupied. Through TDC’s collaboration with the Green Council, we are breaking
• Energy campaign new ground in working with our cleaning partner to change this practice. Today,
almost 50% of TDC’s floors are cleaned during the day. We have found that
vacuuming, dusting and removing waste during business hours has a minimal
CHANGING PRACTICES negative impact on our tenants. To the contrary, it has fostered better relationships
• Daytime cleaning and clearer communication between our cleaners and our occupants. It also means
• Midnight audits a better quality of life for TDC cleaning staff, improved security, and energy and cost
• Tenant-led mystery audits savings from reduced after-hours lighting and heating means.
7

10. Greenhouse Gas Emissions
Exceeding Expectations
TDC is closely tracking its greenhouse gas (GHG) emissions. Emission sources include
building energy consumption and chiller refrigerants. TDC also voluntarily includes CALCULATING
indirect emission sources such as tenants’ electricity use, and waste management GHG EMISSIONS
and transportation emissions. In calculating and disclosing our emissions, TDC follows
the widely adopted ISO 14064-1 standard. In calculating greenhouse gas
emissions, also known as carbon,
As a part of the LEED® EB certifications for 77 King Street West, TD Waterhouse Tower
best practice is to use guidelines
and its peer buildings currently undergoing certification, TDC has had all GHG emissions
developed by internationally
verified by an independent auditor. TDC then published the verified GHG inventory reports
recognized authorities such
for each building on the Canadian Standards Association’s CleanStartTM Registry.
as the International Standards
TDC’s 2011 footprint was approximately 22,000 tCO2e. Compared to the 2008 Association and the World
baseline, TDC reduced its footprint by 12%. Resources Institute.
To provide external stakeholders
Greenhouse Gas Emissions: 2008-2011* with assurance, organizations can
25,100 tCO2e 22,100 tCO2e
19,900 choose to have their emissions
16,900 independently verified. Progressive
organizations can also publish
their emissions report on public
registries. Any member of the public
2,300 2,500 2,200 can access this information.
2,100
600 700
At TDC, we believe this
Scope 1 Scope 2 Scope 3 Scope 3 transparency plays an important
Natural gas Electricity, steam Tenant plug loads Landfill waste
and refrigerants and chilled water
role in enhancing our reputation
as a real estate sustainability leader.
*GHG data includes all building space. Emission sources include natural gas, diesel, refrigerants, electricity
(core equipment and office tenant plug loads), steam, chilled water, landfill waste and transportation of waste to landfill.
CASE STUDY
TDC SUPPORTS ALTERNATIVE TRANSPORTATION
Transportation accounts for 20% of Canada’s GHG emissions and air pollutants. As
one of North America’s largest business communities, TDC is doing its part to reduce
transportation-related emissions by supporting alternative commuting. To support tenants
in using public transportation, TDC has partnered with Zipcar, the world’s largest car
sharing company. As well, TDC has a secure bicycle parking facility on the P1 parking level
of TD Waterhouse Tower, and plaza-level bike racks with capacity for 430 bikes. TDC’s
tenant survey data shows that more than 80% of our occupants take transit to work, and
many more walk and bike. Less than 5% of TDC’s occupants use a motor vehicle in their
daily commute. TDC’s location, with its easy access to transit, reduces tenants’ annual
commuting footprint by more than 10,000 CO2e.
Our car share partner: Zipcar
8 Toronto-Dominion Centre Inaugural Sustainability Report

11. Water
A Trickle Becomes a Waterfall
Water access is becoming the most important sustainability TDC’s goal is to reduce water consumption by 15% by 2013,
issue around the globe. TDC started its conservation many compared to a 2008 baseline. To achieve this, TDC has focused
years ago with the implementation of the BOMA and LEED on implementing water conservation measures, such as replacing
certification programs. By addressing water consumption, plumbing fixtures with low flow technology, replacing irrigation
TDC reduces our risk of exposure to future rate increases systems, or simply making irrigation unnecessary. These measures
and anticipated changes to water use regulation. have produced results: TDC has reduced water consumption
by 9%, 26% and 23% in 2009, 2010 and 2011 respectively.
Water Consumption: 2009, 2010, 2011* INVESTING IN EFFICIENT
Reduction compared to 2008 baseline
AND INNOVATIVE WATER
414,727 76 23 TECHNOLOGIES
347,340 63 19 19 ower by tower, TDC is undergoing
T
336,594 61 n
a water fixture replacement
program that installs low-flow
and low-flush fixtures
n witching to Deep Lake Cooling and
S
eliminating the need for evaporative
cooling towers reduced TDC’s water
consumption by 15%, more than half
of our overall reduction
9% 26% 23%
Water Consumption (m3) L/sq.ft. m3/occupant
*Water includes water consumed in all buildings except 95 Wellington St. W.
REDUCING WATER
ONE FLUSH AT A TIME
Water Consumption by Tower: 2011 Since 2010, TDC has been steadily
replacing all of its washroom
water fixtures with low-flow and
m3 % of total
low-flush versions. Upgrades
TD Bank Tower 125,926 36% include installing aerators on
existing faucets, new faucets
77 King Street West 59,815 17%
with automatic valve controls
100 Wellington Street West 41,070 12% and proximity detectors,
low-flush toilets and urinals. 77
TD Waterhouse Tower 68,499 20% King Street West alone has saved
Ernst Young Tower 52,031 15% 67 million litres of water from this
fixture replacement program,
95 Wellington Street West n/a n/a equivalent to 27 Olympic-sized
swimming pools.
TOTAL 347,340
9

12. Waste And Waste Diversion
Comprehensive Waste Reduction Initiatives
TDC tenants have clearly stated that they want to contribute TDC reviews its waste diversion performance each month.
to Canada’s most advanced office-related waste management Moreover, TDC conducts a detailed annual waste audit in
practices. TDC is helping them do so through a comprehensive each tower. This provides TDC with a 24-hour snapshot of
waste reduction and diversion program. the occupant waste stream and enables us to identify areas
for improvement and opportunities for new waste services.
Waste policies, waste management training, and tenant engagement
initiatives are important components of our waste management TDC’s long-term goal is to achieve zero waste.
program. TDC also provides tenants with a construction manual TDC currently produces approximately 270 kg of waste
with requirements that meet or exceed LEED® standards. per occupant per year.
Waste Per Category: 2011
1% 1%
2
Other
% Hazardous E-waste
Recyclables
2%
Plastics
23%
Landfill
77
16%
Organics
%
2011 diversion rate
from landfill
20%
Construction 36%
Paper
YOU NAME IT, WE RECYCLE IT
Besides diverting typical materials, like organics, paper, These include: n Carpet recycling
aluminum, glass and mixed plastics from landfill, TDC offers n Secure shredding n Battery recycling
tenants a host of other opportunities for recycling. service, recycling n Electronics waste
all paper collection
10 Toronto-Dominion Centre Inaugural Sustainability Report

13. Waste And Waste Diversion
Beyond Targets and Industry Benchmarks
77% of waste is diverted from Since 2009, TDC has targeted a Within the TD Centre’s property
landfill, exceeding the industry average minimum 65% diversion rate across management office, we are holding
of 50%. Diverted materials include the complex. Over the past three years, ourselves to the same standard. This
paper, construction materials, organics TDC has exceeded targets. However, year, we diverted 74% of our waste.
and hazardous waste. with an increased volume of waste per However, there is room for improvement,
occupant, we also need to focus on and we will work to surpass the average
avoiding waste by reusing materials TDC rate of 77% rate by 2013.
and reducing the need for disposal.
Waste Generation And Diversion: 2009, 2010, 2011
75
Total Waste: 4,013 ktonnes
%
78 %
Total Waste: 4,881 ktonnes
77 %
Total Waste: 4,915 ktonnes
Waste Diverted: 3,023 ktonnes Waste Diverted: 3,790 ktonnes Waste Diverted: 3,797 ktonnes
CASE STUDY
TEAM EFFORT: SUCCESFUL WASTE BIN DIVERSION
In 2011, TDC launched comprehensive waste reduction initiatives. Shaped by
the Green Council and rolled out through the OEP, this program was aimed at
encouraging occupants to reduce the amount of waste produced and increase waste
diverted from landfill. Based on advice from TDC’s waste management company,
we provided a series of tools to help educate our tenants:
n Waste assessment: to identify tenant waste habits
n Waste mystery audit: for tenants to complete internal audits
n Waste and procurement policy template: to help tenants create their own policies
n Diversion posters: to help tenant partners educate their colleagues
n
Electronic waste collection: to manage disposal of cords, cables,
monitors and cell phones
With the campaign wrapping up in January 2013, the results will be shared
in our 2012 report.
Switch the Habit Waste Campaign: Lobby Installation (top) and signage (bottom)
11

14. Additional Information
Definitions Boundaries
ABOUT THE BOMA BESt: Building Owners and Managers Association This report contains information about six office properties
TORONTO-DOMINION Building Environmental Standards. This assessment program
for Canadian commercial buildings focuses on a facility’s
included in the Toronto-Dominion Centre, Toronto:
CENTRE environmental performance, including energy, water, indoor n TD Bank Tower – 66 Wellington Street West (Tower 1)
environment and environmental management systems. n 77 King Street West (Tower 2)
Designed by Ludwig Mies van der Rohe,
Daytime Cleaning: TDC has an industry-leading daytime
the Toronto-Dominion Centre (TDC) n 100 Wellington Street West (Tower 3)
cleaning program. TDC defines daytime cleaning as cleaning
comprises six office towers located services performed between 6 am and 6 pm. n TD Waterhouse Tower – 79 Wellington Street West (Tower 4)
at 66 Wellington Street West FSC certified: Paper certified by the Forest Stewardship n Ernst Young Tower – 222 Bay Street (Tower 5)
(TD Bank Tower), 77 King Street West, Council certification is produced from sustainably
managed forests. n 95 Wellington Street West (Tower 6)
100 Wellington Street West, 79
Wellington Street West (TD Waterhouse LEED®: Leadership in Energy and Environmental Design. Where applicable, impacts from TDC’s management offices
This internationally recognized third party certification system have been separated from the tenant footprint.
Tower), 222 Bay Street (Ernst Young
reviews a building’s site, water and energy efficiency, waste
Tower), and 95 Wellington Street Year 2011 refers to Cadillac Fairview’s GREEN AT WORKTM
management, material selection and indoor air quality. There
year September 1, 2010 to August 31, 2011;
West in Toronto. All together, the office are different certification programs for new construction and
2010 is similar.
major renovations (NC), commercial interiors (CI) and existing
complex offers more than four million
buildings: operations and maintenance (EB). In Canada, 2009 includes November 1, 2008 to August 31, 2009
square feet of leasable space. LEED is administered by the Canada Green Building Council as part of transition to GREEN AT WORK year.
(CaGBC), while in the US it is overseen by the US Green
TDC tenants include leading Canadian Building Council (USGBC). Energy data includes electricity and natural gas
and international firms in the legal, consumed in all buildings (except tenant plug loads). Major
Low-e window: A window with a “low-emissivity” coating energy users, such as data centres, are excluded.
financial, mining and professional allows light to pass through but reflects back heat, reducing
services sectors, among others. energy losses and improving indoor temperatures in hot Greenhouse gas data includes all building space.
and cold weather.
Every day, a community of over 21,000 Waste data includes all office and retail space.
occupants and 50,000 visitors connect Midnight energy audits: A professional assessment
of a particular space (like a floor or tenant space) during Water data includes water consumed in all buildings except
in these buildings for business and the night hours to ensure that specific energy reduction 95 Wellington St. W.
personal purposes contributing to initiatives are active.
the economic and social fabric of the Electronics mystery audits: A tenant-led assessment of their
Data
Energy and water baseline data has been normalized
Toronto downtown core. space to count equipment left on or plugged in overnight.
according to weather and occupancy.
Retro-commissioning: The process of verifying and
The Toronto-Dominion Centre is owned Energy data includes electricity and natural gas consumption.
documenting opportunities that identify low-cost operational
by The Cadillac Fairview Corporation and maintenance improvements in a building’s energy-using Greenhouse gas emissions include natural gas, propane,
Limited, the real estate arm of the equipment. At a minimum, equipment is adjusted to meet diesel, refrigerants, electricity (core equipment and office
the current design intent. tenant plug loads), steam, chilled water, landfill waste and
Ontario Teachers’ Pension Plan.
transportation of waste to landfill.
Sub-metering: A system used to track energy or water
consumption of a particular space within a larger area that
Methodology
ABOUT THIS REPORT is already being measured by a meter. An example would be
tenant space within a building. This additional tracking allows The Greenhouse Gas Protocol and ISO 14064-1 were used
the user to understand precisely how much energy or water to develop the 2008 and 2011 greenhouse gas inventories.
This Sustainability Report focuses used in that space.
REALPac’s “A Guide to Corporate Responsibility and
on the Toronto-Dominion Centre’s Waste diversion: The percentage of total waste that is Sustainability Reporting in the Canadian Real Property
sustainability activities and diverted from landfill through composting, reuse or recycling. Sector” and European Public Real Estate Association’s
“Best Practices Recommendations on Sustainability
accomplishments to June 30, 2012. Zero waste: Achievement of a minimum 95% diversion Reporting” contributedto this report.
ofwaste from landfill. This is the industry standard.
© The Cadillac Fairview Corporation
Limited, January 2013.
12 Toronto-Dominion Centre Inaugural Sustainability Report

15. What’s Next
Read our 2012 report to learn more about
our continuing commitment to sustainability.
n latinum Certification: 100 Wellington Street West is one of the first two office towers in Canada to achieve LEED® EB
P
Platinum certification. TDC is committed to having the remainder of its towers LEED EB certified by the end of 2013.
n reen Portal: Mid-2012, TDC launched a ground-breaking interactive online site dedicated to everything green and
G
sustainable at TDC. The first of its kind in Canada’s commercial real estate industry, it provides comprehensive information
on sustainability achievements and current initiatives, as well as tips, facts and real-time electricity data.
n Living Roof: TDC collaborated with TD Bank Group to build a Living Roof on top of the iconic TD Bank Pavilion. The Living
Roof actively contributes to a healthier community.
n xpanded Daytime Cleaning: To continue reducing TDC’s environmental impact and operating costs, we are expanding
E
our successful “during the day” office cleaning program.
n ccupant Engagement Program Waste Campaign: This, the OEP’s third campaign, is designed to provide opportunities
O
for all building stakeholders to engage in environmental stewardship. The results demonstrate what can be achieved when
landlords and tenants work together in pursuit of a common goal.
n ccupant Engagement Program Air Quality Campaign: This is the fourth campaign designed by the Green Council
O
and delivered through the OEP at TDC. It recognizes that the quality of both indoor and outdoor air affects our tenants’
productivity, health and general well-being.
For detailed TDC data, visit TDC’s Green Portal at www.tdcentre.com
and click on TDC Green icon.
For further inquiries regarding TDC’s sustainability initiatives, please contact David
Hoffman, General Manager at david.hoffman @ cadillacfairview.com
Also see The Cadillac Fairview Corporation Limited’s Sustainability Report “Building
Sustainability TogetherTM”, which you can access at www.cadillacfairview.com
This report was developed and produced in collaboration with Loop Initiatives.
www.loopinitiatives.com

16. Toronto-Dominion Centre
Sustainability Report
www.tdcentre.com