Survey of Career Service Professionals: Ontario

Survey of Career Service Professionals:
Ontario (348 Respondents)

July, 2012

Demographic Information

Gender
Response Chart Percentage Count

Female 82% 284
Male 18% 64
Total Responses 348

Age

<25 1% 2
25 to 34 15% 53
35 to 44 22% 77
45 to 54 35% 120
55 and over 27% 95
Total Responses 347

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How would you describe the area where you are located?

Large metropolitan area - 45% 156
inner-city/urban location
Large metropolitan area - 19% 66
suburban location
City or small town within 50 22% 77
kilometers of a large
metropolitan area
Small town in a rural area, or 13% 44
other locations not near a
metropolitan area
Total Responses 343

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What is your highest level of education completed?

Some high school 0% 0
High school diploma or GED 1% 4
College certificate 13% 45
Bachelor’s degree 42% 146
Master’s degree 32% 110
Doctoral degree 2% 6
Other, please specify: 10% 35
Total Responses 346

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What was your main area of focus in your highest level of post-secondary education
applicable to the career services field?
Career development 20% 71
Counselling or educational 16% 56
psychology
Education 14% 50
Organizational 7% 23
behaviour/human resources
Psychology 11% 38
Social work 10% 35
Not applicable 4% 13
Total Responses 347

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What sector do you work in? (Select all that apply)

Corporate sector (career development 2% 6
within a corporation)

Government 12% 42
Post-secondary education 29% 102
Secondary education 4% 14
Private sector (including career 18% 64
management/transition firms and
independent career professionals)

Registered charity 15% 53
Other non-profit organization (non- 29% 100
charity)

Total Responses 348

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Years working in career development?

<5 years 21% 73
5 to 10 years 26% 89
11 to 20 years 34% 115
> 20 years 19% 66
Total Responses 343

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What is your gross (before deductions) annual salary or income?

Up to $25,000 per year 4% 14
$25,000 to $40,000 per year 11% 35
$40,001 to $55,000 per year 33% 108
$55,001 to $70,000 per year 25% 82
$70,001 to $85,000 per year 12% 40
$85,001 to $100,000 per year 9% 29
$100,001 or more per year 7% 23
Total Responses 331

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Do you have...

Single employer 79% 272
Multiple contracts 16% 55
Total Responses 345

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Which best describes your work situation?

I work full time within career 74% 257
services or career development
I work part time within career 12% 43
I am currently unemployed and 1% 4
looking for work in career
I am retired 1% 4
Total Responses 347

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Which answer BEST describes your job function as it relates to the
development/career counselling field? (Choose 1 answer)
Response Percentage Count
I am a student in the field 1% 2
I am directly involved in curriculum development 1% 2
I am directly involved in public policy development 1% 2
I am directly involved in the provision of career services, mostly in a one-on-one setting 27% 95
I am directly involved in the provision of career services, mostly in a group setting 5% 19
I am directly involved in the provisions of career services divided between one-on-one and group 30% 103
I develop career-related products/resources 4% 13
My primary role is in research/academics in the field 3% 11

My role is in the administration/support of to those who directly deliver career services 1% 4
My role is in the management/supervision of those who directly deliver career services 23% 80
I am not directly in the career development/career counselling field, but have a professional interest in it 5% 16

Total Responses 347

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What is the size of your entire career services organization
(including departments and satellites)?

Single proprietor 10% 34
<5 employees 10% 33
5 to 10 employees 15% 51
>51 employees 24% 83
Total Responses 344

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How did you find yourself working in the career development field?
(Select all that apply)

Educational background 43% 151
Fell into it 39% 134
Worked my way up 27% 94
Total Responses 348

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What was the primary influencer for your entry into the field of career development?
Response Percentages Count
Career Transition 4% 16
Chance to Work with a Particular Population (Youth, Disabled, Aboriginal) 2% 9
Co-op/Early Work Experience 2% 9
Educational Background 3% 12
Have an Impact/See Results 1% 5
Interest in Career Development 10% 33
Mentor/Role Model 1% 6
Moved into it from Human Resource 2% 7
Moved into it from Teaching 0% 2
Opportunity for a Job/Advancement 8% 27
Personal Experience with Career Services (as a client) 3% 10
Struggle with Finding Own Career Direction/Survival Jobs 0% 2
Wanted to Help People 12% 40
Work in the Community/for a Non-Profit 2% 7
Total Responses 322

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Where do you see yourself in five years in terms of your career?

Response Chart Percentages Count
Don't know 4% 15
Graduate Program 2% 8
Leave the field 2% 9
Management 15% 51
Private Practice 8% 26
Retired 11% 37
Same position 12% 41
Work Part Time 7% 23
Total Responses 322

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If you are considering moving to a new field, please indicate the reason.
(Select all that apply)

Burn out 12% 38
Poor salary/income 14% 47
No room to advance 12% 41
Too much competition 4% 14
Personal growth/new 30% 100
challenge
Total Responses 330

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Professional Development and Learning
In which of the following areas would you like to focus your professional development over the next year? (Select up to 5)

Ontario, 17


Thinking about given time constraints and available resources,
what type of training do you prefer? (Select the top 3 that apply)

Coaching or mentoring 24% 84
Conference 48% 164
Course with face-to-face delivery (offered through college, university or private institution) 39% 135
Course via web delivery (offered through college, university or private institution) 33% 114
In-house training 22% 75
Independent study 20% 70
Learning institute (intense learning experience held directly prior to or after a conference) 16% 55
Workshop/seminar - in person 50% 174
Workshop/seminar - online (webinar) 31% 108
Total Responses 333

Ontario, 18


Given the training opportunities currently available to the field,
which of the following presents the greatest challenge
in meeting your training needs?

Costs too much 70% 239
Demands more time than I can spare 45% 154
Do not address the skills/knowledge gaps relevant to me 32% 108
Falls short in the depth or quality I need 33% 111
Is not offered in a venue accessible to me 33% 113
Total 340
Responses

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Given the available sources for career-related information,
which of the following has presented you with the greatest challenge
in meeting your research and information needs? (Select the top 3 that apply)
Are not available in a format that I need 10% 34
Are not current 28% 94
Are not easily accessible 22% 74
Are not relevant to my job 21% 70
Costs too much 32% 108
Demands more time than I can devote 50% 172
Do not effectively answer my questions 24% 83
Falls short in the depth or quality I need 30% 103
Existing available sources for career-related information adequately address my needs 12% 41
Total Responses 343

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What is your yearly personal professional
development budget?

No budget provided 29% 99
<$500 27% 93
$500 to $1,000 22% 74
$1,001 to $2,000 15% 50
$2,001 to $3,000 4% 13
>$3,001 3% 10
Total Responses 339

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If an employer were not in a position to cover the costs of your professional development,
how much would you be personally willing to pay for professional development annually?

<$500 63% 215
$500 to $1,000 25% 85
$1,001 to $2,000 9% 30
$2,001 to $3,000 2% 8
>$3,001 1% 4
Total Responses 342

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On which of the following client groups would you most like to focus your professional development? (Select all that apply)

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Research

Is your organization involved in career development research?

Yes 19% 64
No 81% 280
Total Responses 344

What types of research are you undertaking? (Select all that apply)

Qualitative research 49% 49
Quantitative research 43% 43
Follow-up studies 25% 25
Total Responses 101

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Research
Are you currently evaluating the impact of your career
counselling/career development program or services?
Yes 66% 221

No 34% 114
Total Responses 335

If you are currently evaluating your program, what are you focusing upon?
(check all that apply)

Evaluate changes in client attitudes, knowledge and/or skills after intervention (i.e. pre/post 41% 113
questionnaires)
Track client outcome (i.e. job/return to school) 56% 156
Track client satisfaction 65% 181
Total Responses 277

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Career Competency/Mobility

How important is being professionally certified to you?

Very important 32% 111
Important 30% 104
Neutral 18% 61
Somewhat important 7% 24
Not at all important 9% 32
Total Responses 343

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How interested are you in becoming a manager in the field of career development?

Very interested 18% 60
Somewhat interested 31% 105
Not at all interested 30% 103
Total Responses 338

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If available, would a potential opportunity to enhance your competencies in the
following areas be suitable to your employer’s needs?

Percentage
Individual leadership & initiative 70%
Business development / marketing & public relations 58%
Customer service orientation 53%
Judgment & decision making 61%
Information analysis 64%
Recruiting & developing organizational talent 52%
Priority setting, managing work, delegation & follow up 64%
Team-building & motivation 70%
Performance evaluation & support 66%
Negotiation & conflict management 68%

Ontario, 28

Technology Access and Awareness

Which of the following would you be most likely to use online?
(Select the top 3 that apply)

Assessment tools and testing 74% 248
Bulletin board/online discussion/chat 29% 97
Blog 20% 66
Email notifications (i.e. job postings, 74% 246
conference announcements, upcoming
events)
Information on new research and projects in 51% 169
our field
Online/web conference course/seminar 49% 165
Personalized material recommendations 23% 76
based on your search history
Podcasts 16% 53
RSS news feed 10% 34
Total Responses 328

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How important is social media in terms of the work performed by career service professionals?
Very important 32% 108
Important 45% 150
Neutral 14% 48
Somewhat important 7% 22
Not at all important 2% 8
Total Responses 336

How often do you use social media tools for professional purposes?
Never 10% 34
Rarely 22% 75
Sometimes 30% 104
Often 27% 92
Always 11% 37
Total Responses 342

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How would you rate your skill-level in terms of using social media as a career development tool?
Very skilled 13% 46

Somewhat skilled 58% 198
Not at all skilled 25% 85

Unfamiliar with most social media tools listed 4% 14
Total Responses 343

To what extent are you involved in educating your clients about how to use social media tool?
Very involved 17% 59
Somewhat involved 48% 165
Not at all involved 32% 109
Unfamiliar with social media tools 2% 8
Total Responses 341

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Do you use any software or mobile applications related to career development?

Yes 14% 46
No 86% 285
Total Responses 331

Ontario, 32

Survey of Career Service Professionals

Please visit the CERIC website to download the Survey of Career Service
Professionals Highlights Report (available in English and French) and related
information as it becomes available.

Ontario, 33

Survey of Career Service Professionals: Ontario

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