1. I2S, Blue Ocean and Beyond: can Global Account do better? April 7th, 2008

3. Part I History

9. Alternative Rewards Identification of competences Use by HR for mobility Provide training offers according to competence/center of interest Include and reward through Annual performance Review Participation of champion to presentations of project to Bus or Allianz, and to implementation Breakfast with the president Participation to I2S committee Individual congratulations from all COMEX members Innovation employee of the year Name project after initiating person Communication throughout the group One afternoon off for the team An extra day-off / possibility to adapt one’s working hours Gain of points, and attribution of rewards according to number of points Possibility to finance a humanitarian project to be chosen by the group Champions Public recognition “ Fringe benefits”

10. Part II Beyond I2S and Blue Ocean: the Virtual Coffee Machine

21. Part III Rollout at Global Accounts

22. Change management Habits Culture Tools Training Organization We propose In order to change

24. Suggestion box

29. Planning GO / NOGO (in months) T+0 T+1 T+2 T+3 Training of the team on collaborative work and tools (Tools are already here) 3 to 5 workgroups un progress 1 to 2 ideas published