The document describes the Clextra platform, a software as a service (SaaS) offering that provides enterprise applications and services hosted online. Key features of the Clextra platform include expert support, customizable and scalable subscription plans, data services like import/export and analytics, and hosting of applications for finance, HR, procurement and other functions. Customers benefit from lower costs, automatic upgrades, reduced IT overhead, and access from anywhere compared to traditional on-site software licensing.

1. The Clextra PLATFORM
Clextra was conceived in 1992 and was designed ground­up and top­down ­
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since 2002, September 15 ­Day One ­ as MORE THAN Software as a
Service. it has in­built strategic, tactical and operational … technical and
business modeling features to scale and grow from meeting the smallest
requirements of pay­per­use simple forms to the most complex ERP, PLM, PDM,
SCM, CRM, BI or KM requirement of any size of Enterprise.
We call this a PLATFORM which includes NOT only the standard SaaS
parts such as Storage, IO and Computing; server­side systems software;
applications software and tools; 24x7x365 always on; backup and
housekeeping services; scalable bandwidth availability; etc. etc. We
include EXPERTS on­call; Operational­Support; Service­Level­Agreement
based email and tech­support. Personalised and Customised handling
options. Field visits on request. First­time and when required IMPORT,
EXPORT and ETL (Extract Transform & Load) services; as required
Specialised Report extraction or Analytics needs. Per­quarter contracts
that can be maintained, increased or decreased in scope, price,
deliverables and support levels based on your BUSINESS and MARKET
NEEDS.
Any industry raging from Aerospace, Electronics, Food Chains to eGovernance,
Local, State or Central Governments from Manufacturing, Agriculture, Services,
Manufacturing, Process Industries and trading … with options on Strategic,
Tactical or Operational deployment of Finance, Accounting, Logistics, Human
Resources, Procurement, Sales, Customer Contacts, Vendor Management etc.

2. On­Site vs SaaS
A. On­Site
Features of traditional software licensing or what is coming to be known
as on­site licensing …
1. You purchase the SERVER software; acquire CLIENT licenses.
2. You will avail of first­time or on­time training and other setup,
roll­out costs.
3. Then you are on your own.
4. You may avail of SAMC (Software Annual Maintenance Costs)
and/or Upgrades when available.
5. No vendor extends any support to your core Business.
B. SaaS
Features of Software as a Service (or Clextra PLATFORM) as we offer it …
1. It’s easier for us as we maintain less copies of the Software.
Customers do get this cost benefit.
2. We are able to resolve bugs and incorporate mass changes
quickly, effectively and uniformly.
3. Upgrades and the latest software is incorporated into the monthly
subscription.
4. One of the highest cost of Technical Personnel and Technical
support for field visits in on­site installations. We all save on this
huge overhead which is eventually borne by the product.
5. You pay for LESS headaches. No server side worries. No need for
a System Administrator. Multiple Location issues are resolved.
Server uptime, power­backup, housekeeping, virus, spam issues
go away and are paid­for included in the monthly subscription.
6. We will extend our Service to areas of your core Business that you
want us to; data­import/export; information analytics; domain,
functional or area expertise as required.
On­Site vs SaaS

3. The Clextra PLATFORM
A. Features
1. SaaS is NOT new. It was called Time­Share and pioneering IT
majors have been offering this since the 1960’s. Recently failed
attempts to revive this includes ASP.
2. The BIG difference that makes Software Sharing possible are 3
reasons; 1) The Penetration of Broadband Connectivity; 2) The
prohibitive increasing cost of Owner Central Hardware, Licensing
and Skilled Manpower; 3) The current economic climate with
‘frozen’ capital and non­availability of ‘cash’.
3. Most leading operating systems, and applications and software are
NOT amenable and cannot be made into Software as a Service.
4. Software is essentially a product … making it into a Service is a
completely new ball game that many are trying to understand.
5. We are one of the leading Global Intrapreneurs in this effort.
6. You do not spend valuable Capital on Central Computing, Servers,
Storage, Central Connectivity, Software Licenses, Backup,
Redundancy, Un­available Server Expert etc. You take these as a
variable expense from an Experienced External SaaS Service
Provider.
B. Benefits : BASIC
1. Variable cost rather than fixed cost.
2. Far lower TCO (Total Cost of Ownership).
3. More Acceptable and Quicker ROI (Return on Investment)

4. 4. Little to no up­front costs for Central Hardware, Operating
Systems, Maintenance, Uptime, License and Expertise.
5. Valuable and difficult to obtain Capital is preserved; utilizing this
for more important core­needs creates both COST SAVINGS and
OPPORTUNITY INCOME.
6. Faster Upgrade cycles of Hardware, Systems Software and
Applications Software.
7. Ability to get applications quicker into the hands of end­users.
8. Scale up or down easily. Be aware and take advantage of available
Service Plans.
9. Data Security, Privacy, Integrity are probably better understood by
the Experts.
10.Enormous savings in the one perishable commodity … ‘Enterprise
Time’.
11.Failed ERP (or IT) can’t bring down your Business.
12.What you do on a local PC typically with Windows is typically
NEVER multi­user. It’s usually PERSONAL COMPUTING. An online
SaaS like Clextra is genuine multi­user ENTERPRISE COMPUTING.
C. … And More Benefits : STATE­OF­THE­ART
1. Always­on, Anytime, anywhere access.
2. Improved Uptime & Business Continuity.
3. Automatic off­site backups reducing threats and risk from one­
premises operations.
4. More Sharable.
5. More Secure.
6. Easier and Better Experts Training.
7. Backed by Remote Industry and Functional Support and e­
Consulting.
8. Aggregation Benefits. If you have joined as a part of an
Association or Group, the ‘standardisation’ of systems, methods,
processes and Best Practices will benefit your ‘Association’, ‘Co­
operation’ or ‘Special Interest Group’ in your automation efforts.
9. Our SaaS effort also offers Currency, Time­Zone and Language
configurable options.
10.Other options include Content and Digital Delivery, Any device
access, Display Signage and Dashboard drivers etc.
D. … And yet More Benefits : TOTAL SOLUTION
Re­iterating what is included in our offer ...
1. The hardware / back­end.
2. High availability high­bandwidth. (Hosted out of the US)
3. Linux and Open Source. (Benefit of costs to end­customer)
4. Complete Integrated suite of Convergent Multimedia Business
Software from Clextra.
5. Options of Business Models and Best Practices (such as attached).
6. Can Integrate vertically or Horizontally (as attached).

5. 7. All the benefits of the Internet and Browser / Ease of use /
anywhere, anytime, anyplace access.
8. YET ...safe and secure, encrypted, individual and team logons.
9. No need for IT staff and programmers, and system­analysts and
all those high­cost folks.
10.If they understand the doman and/or have a functional (domain­
expert) consultant he/she is the BEST person to use this Software
on behalf of the customer.
11.Pay­per­use at Variable Cost. Only when needed. eg. Performance
Appraisal only once a year. Behaviorual Assessment only at the
time of joining. etc.
PLATFORM (or SaaS) Components
i. Server Hosting
Shared or dedicated centrally available Hardware with adequate
Computing, Input­Output and Storage. Scalable, as required
peripherals and Bandwidth Access.
ii. Server Hosting Services
Backup, Uptime of the Server Infrastructure, transparent and
easily subscribed Service Plans. Service Levels including
acceptable Performance and Response times based on Commercial
Considerations. Options on Operating Systems, Support and
integration of the OS to the Hardware as required. Security,
Privacy, Safety, Backup, Uptime and Business Continuity concerns
must be available as options.
iii. Software Enterprise Instance Licenses (EIL)
Allowing totally independent access, storage, acquisition and
dissemination and management of data, information and know­
how related to My Enterprise YET ensuring Software Quality,
Consistency, Flexibility, Best Practices and Business Modeling
Configurability and Business Rules adaptation of a Product.
iv. Software Services
Software related services. Consulting options on Vertical Industry
expertise and Horizontal Functional Expertise. Availability of 1).
First­time Services; 2) On­going Services options 3) One­time
Services and ‘as and when’ required Services. Comprehensive
100% out­sourced Managed Services as an option. Training
options, support to be able to become self­sufficient.

6. Customer Concerns …
1.Slow response.
q Constantly improving due to broadband deployment. We will
work with you to optimize ALL your users needs at any give
time. The REAL access issue is at YOUR end; intermediate
access over­sea links; Africa­Middle East networks and
NEVER at OUR SERVER ends.
2.Availability.
q We limit and offer total users and volume based on Price­
Performance Points.
3.Firewall
q Only ‘secure­request’ data is behind firewalls. All other to
and fro are protected by SSL PLUS encryption. We have
some of the world’s BEST ‘Internet Best Practices’ on our
Server Hosting and Server Hosting Services options.
4.Security, Safety and Surveillance
q SaaS provider is usually better equipped and provides state­
of­the­art protection than in­hour IT Staff. Our own
company policies and culture of Transparency, honesty,
integrity and willingness to learn will manifest into far
superior security for all of us than any of our competitors.
5.Subscribe­Unsubscribe
q Options (at cost) on moving to an exclusive solution; off­line
model; OR export to alternate / competing option on a
quarterly basis.
6.Not 100% but 80%+ of YOUR needs
q It’s a Product. Based on a 80­20 rule, you can BUILD or OPT
for the smaller percentage that may be unique to your
needs. You get what you see is a huge advantage given
Feature­Price­Performance Ratios.
q However … if you absolutely MUST have it … we can
customize and get you to 99%+ of your needs with our Plan
Z options.
7.Ownership
q Financially – including depreciation you are 300% or more
better of with SaaS. Perception … all your accounts, bills,
prices are available to your CA­CPA and Staff. So is your
Competitive edge with your Advertising Agency. Now start
trusting your SaaS Partner.
8.Theft, Pilferage, Shrinkage, Stolen …
q There is enough evidence and statistics to show the
BIGGEST threat to your information is from INTERNAL,
MAIN­STREAM employees. 9 out of 10 things you can
imagine on the Internet NEVER happens.
9. Insurance
q Insurance where a clear cost impact is possible must be
provided for and included in the Business Model. For all the
cost savings and benefit of SaaS; you insurance premium
may be a bit higher.

7. 10. Information Costing
q You must cost and value your information to protect it.
We don't know what we don't know.
We can't do what we don't know.
We won't know until we measure.
We don't measure what we don't value.
We don't value what we don't measure.
Any tangible and intangible assets; perishable information;
reports; books; DVD’s; evidence etc. has a cost. Cost it and
track it.

8. How a PLATFORM is different …
1. A picture is worth a 1000 words … Figure A is your typical familiar intranet.
All the PC’s are connected to a server. You may or may not have an
internet connection and you may or man not be using multi­user
collaborative and/or Enterprise applications. Figure B is a similar network
connected to a local YOUR smaller server going into the Internet through
your ISP and to our servers and software Platform. Our Expert, Advisor,
Consultants and Tech.Support also access the same way as you do.
2. Quality of Service issues

9. Functional possibilities …
3. Portal
1.Features …
•Dual System of login.
•9­levels of access.
•Menu Options. Select­Flag. Single. Team etc.
•Known users. Authentication. Security. Encryption etc.
2.Facing
•Internal Employees and/or Corporate.
•Internal Doctors, Staff, Patients.
•Faculty, Students­Parents.
•Customers or Vendors. Alliances, Partners etc.
•Franchisees. Retailers. Distributors.
4. Marketing
· Contact / Prospects Information System.
· Collaborative Forecasting.
· Sales Budgeting.
· Secondary Sales Planning.
· Product Lifecycle Planning.
· Marketing Metrics.
· Brand Profiling and Comparison.
5. Sales
· Salesforce Automation.
· Customer Information System.
· Call Reports Managements.
· Sales Incentives Management.
· Performance Management.
· Customer Satisfaction Survey.
· Product Literature.
· Order Tracking.
· Customer Order Docket Management.
· Product Information & Catalog Management.
· Kiosk display.
· Product Development Information System.
6. After Market and Support
· Customer Information System.
· Consumables Sales Administration.
· Service Call Reports.
· Customer Satisfaction Survey.
· Customer complaint Docket Management.
· Technical Documentation Management.
· Customer Loyalty­Affinity Management.
· Franchise Management Systems.
7. Services Delivery
· Workflow.
· Process Improvement.
· dMail.

10. 8. Supply Chain
· Vendor Information System.
· Vendor Rating System.
· Process Improvement.
· Order tracking.
9. Inventory
· Daily (or periodic) Consumption.
· Physical Stock audit.
· Stock­out tracking.
· Non or slow­moving tracking.
· Stockflow. (2 Independent parameters).
10. Finance, Cash Management & Expenses Administration
· Collection(s) Monitoring & Management.
· Billing.
· End­of­day Metrics and measures.
· Expenses authorisation.
· Expenses Budgeting and Tracking.
· Risk Metrics on all aspects of the Business.
· Physical and Book Audit.
· Cashflow Planning.
· Budget and Collaborative Forecasting.
11. Human Resources
· Employee Satisfaction Survey
· Self­Service.
· Decision (Request and Given).
· Leave Administration.
· Attendance.
· Payroll. (currently INDIA only)
· Competency Mapping.
· Performance Management System.
· Learning Management System.
· Training Administration & Effectiveness.
· Behavioural Assessment Suite
12. People Information System
· Vendor Information System
· Customer Information System.
· Sales Prospects / Contact Information System.
· Student Information System.
· Faculty, Alumni, Placement Information System.
· Patient Information System.
· Experts Information System.
· Evangelists, Brand­loyalists, Friends, Well­wishers, fans
Information System.
13. Collaborative Communications
· Portal. (known users)
· Alternate to email.
· Collaborative Problems & Solutions.

11. · Broadcast. Policies, Manuals, Notice Board, News­letters etc.
· Display Signage.
· Dashboards.
· GPS (or other) Staff or Vehicle Tracking.
· eDMS.
14. Documentation Management
· ANY. Office, Schematics, Video, Audio …
· Central scanning, binning and upload.
· Documentation Distribution.
· Options on Content Management.
· Content Subscription.
· Content utilisation Tracking.
· Inventory and Item related Documents.
· Individual / Persons related Documents.
· Team or Group related Documents.
15. Convergence Delivery
· Multimedia Content.
· Jukebox.
· Photo Uploads.
· Usage Subscription.
· Gadgets and Equipment Integration.
· diCA Framework and structured System
16. Systems, Process Adherence and Operations
· Uptime and Business Continuity Metrics.
· Complaint Dockets and Tracking.
· Automated and Manual Checklists.
· Workflow.
· Project Tracking.
· Process Improvement using Cycles.
· Documentation and Content Management.
· Remote Services Audit.
· Backup & Housekeeping Management.
17. Security
· Security Policy Deployment.
· Risk Metrics.
· Process adherence.
· Internal / External Audit.
· People verification.
· Asset verification / Audit.
· i3S methodology
… addressed and met by our Plans on offer!

12. Clients and Referrals …
In part or whole and/or amongst ourselves in related fields our
customers for ‘Content facilitation’ include … Hewlett Packard, General
Electrical, GE Medical, Wipro­GE, Jack Welch Technology Centre, GE BEL,
ITC India (dozens of projects over 15 years), Microland, WR Grace
Cryovac, Allergan, Eli Lily, Novo Nordisk, HealthScribe, Hindustan Motors,
ITPL, Brilliant Tutorials, Computer Point, Titan Watches, VXL
Instruments, Sonata Software, Action Aid, AWAKE, Aspect Development
(now i2), iflex Solutions (now Oracle), Indian Railways, Several Banks in
India, Malaysia, Japan and Australia and Laqshya Digital, Hindustan
Aeronautics Limited, DC Books, HDFC Bank, MVJCE and proposals with
ING Vysya, HSBC.
We also have 200+ Experts, Consultants, Advisors spread across
countries and cities; especially India metros … for Finance, Tax, HR,
Logistics, Warehousing, Sales, Marketing, Advertising, Promotion, Events
& PR, Funding & Investment, SME financing on­request.
YOUR EXISTING consultants will be more effective if made to and given
to work on the Clextra Platform as YOUR ONE Platform.
Call us at any time of your convenience … for a discussion to take this
further.
Contact Information :
Casper Abraham
CEO & Principle Consultant
casper@edgevalue.com
Cellphone : 91­98450 61870
Direct : 91­80­2595 0059
Edgevalue
62­B Modi Residency,
Millers Road, Benson Town
Bangalore 560 046 INDIA
Corporate webiste : http://www.edgevalue.com
Product website : http://clextra.com
Platform URL : https://clextra.edgevalue.com