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Defining Organizational Project Management




Dr. Nigel L. Williams, PMP, Prince2
( Twitter) @org_pm
OPM COP/ University of Bedfordshire
Organizational Project
       Management (OPM) COP
• PMI Online community that examines the
  strategic role of PM (http://opm.vc.pmi.org)
• Discussions
• Content
  – Webinars
  – Podcasts
  – White Papers
Background
•   Increasing importance of PM
•   Trillions of dollars spent in Projects Worldwide
•   Increasing investments in PM
•   PM emerging as a important profession ( >20
    million PMs worldwide)
• How do organizations create value?
• What is the relationship between PM and
  Strategy?
• Why should organizations have a project
  strategy
• How can organizations craft a project
  strategy?
How do Organizations create
value?

• Outside-In             • Inside Out
  ― Environmental and      – Resource Based
    Competitive Forces       (Penrose 1959,
    Approaches (Porter       Barney 1991)
    1980, Miller and       – Dynamic
    Friesen 1983)            Capabilities (Teece
  ― Entry Deterrence         et al., 1994)
    (Shipario 1989)
Projects, Strategy and
       Uncertainty




 Pre 1960’s         1960-1990   1990 to Present
Environmental Uncertainty


                                Pidd, M. (1996)
Puzzles

• No ambiguity about the problem
• The issues and options are clear
• PM for adjustment
  – Type 1 projects(Turner & Cochrane, 1993 ):
    :Defined Method & Defined Outcome e.g
    Construction projects
Problems

• Formulation of problem may be agreed
• Variety of approaches to solving it.
• PM for Adaptation
  – Type 2: Defined Outcome NOT Method, eg
    Product development
  – Type 3:Defined Method NOT Outcome, eg
    Software development
Messes
• High ambiguity
• No agreement about issues
• PM as an organizing framework
  – Type 4 Projects :Undefined Method AND
    Unknown Outcomes, e.g. Organizational
    Development
Example: Widget Co

• Widget manufacturer
• Identifies possible need for additional
  capacity
  – Puzzle: Build facility
  – Problem: Build facility or outsource?
  – Mess: Do we need additional capacity? Where?



                Dr Nigel L. Williams, PMP     10
Current View (Outside- In):
           Projects are an instrument
                   Portfolio Adjustment



              Portfolio:        Projects &
Strategy      Strategic         Programs:    Operations
              Objectives        Defined
                                Outcomes




                     Business Impact
Existing Perspective may be
                 inadequate
• Greater role for PM in Organizations
  – Shorter horizon for strategy
  – Increasing numbers of Projects
  – Greater complexity of Projects
What is Known about OPM?

•   Evidence Based Approach
•   Dimension current knowledge
•   Understand major paradigms
•   Build research informed definition of OPM
Research Method

• Systematic Review
 – Tool employed in Medicine: Cochrane Collaboration
   (US)
 – Policy EPPI Centre (UK)
 – Management (Evidenceinformedmanagement.com)
Systematic Review Process

•   Identify keywords
•   Identify databases
•   Scan databases
•   Review abstracts
•   Create final list of studies for review
Systematic Review of OPM

• Keywords
  – “OPM”, “OPM3”, “P3M3”,”P2M”,
    “Organizational Project Management”, “Project
    Management AND Organizations”
• 79 Studies published from 1989 to 2011
• Final group of 31 articles
Paradigms of OPM
• OPM as Structure
• OPM as Practice
OPM as Structure
 • Companies as collections of projects
   (Garies 1989,1990) Based Project
                   Project                 A
                          Organization                   Project
                                                            C
      Traditional
                              Project
                                 B             Project
         WidgetCo                                 D

Mkt         Eng      IT            Shared Technology
                                   Shared Client
                                   Related Objectives
OPM as Structure

• Key company challenges: Integrating and
  Differentiating

                           Differentiating
                           Creating new
  Integrating
                             projects to
  Combining
                            respond to
Project Outputs
                               threats/
                           opportunities
OPM as Structure: Change

• Organizational Change Management
• Projects: 1st order change
• Programs: 2nd order change
                          Programs


                           Widgetco
                           Project
OPM as Practice

• Maturity Models
  – Operations
  – Software
• Evaluate current activities against best
  practice
• Identify areas for improvement
• Implement improvement actions
Maturity Models Compared
                                       Areas
Maturity Model       Goals             Assessed     Classification
                                       Projects,
                     Align PM to       Programs,    1 (standardize) to 4
OPM3 (PMI)           Strategy          Portfolios   (Continuously improve)
                     Align PM to       Projects,    1 (haphazard) to 5
P2M- Japan           Strategy          Programs,    (optimization)
                                       Projects,
                     Improve project   Programs,    1 (awareness) to 5
P3M3- UK             practice          Portfolios   (optimized)

Project Excellence   Improve project                Continuous scale from
Model                practices         Projects     1 to 1000
Linkages

• Structure- Practice
• Organizations may create projects to
  respond to opportunities
  – Projects may create new practices
  – If they are found to be superior, may become
    best practice
OPM Definition

Organizational Project Management is the
systematic management and integration of
temporary activities (projects, programs and
portfolios) to enable the realization of
strategic initiatives in enterprises
Combination of Inside Out AND
      Outside In Approaches
• (Outside- In) PM supports the creation and
  modification of firm competencies
  – Facilitates adaptation to changing environment
  – Organizations may also influence the environment
    for their own benefit (Oliver & Holzinger, 2008)
• (Inside- Out) PM can also be used to redefine
  organizations
  – Change programs
  – New technology
  – New business processes
OPM( Combination of Outside in and Inside Out):
           PM Integrated with strategy
• Two way relationship between projects and
  strategy
• OPM’s role is greater than simply alignment
                 Portfolio Adjustment



            Portfolio:        Projects &
 Strategy   Strategic         Programs:    Operations
            Objectives        Defined
                              Outcomes




                   Business Impact
Formulating Project Strategy:
      Decision Areas
                 Positioning



    Governance                  Architecture



                 OPM
                               Performance
    Interfaces
                                Measures


                  Practices
Positioning
• Role of Project Management in the
  Organization
• Driving Strategy
  – Project Driven Organizations/Project Based
    Organizations: Construction, Consulting, Lean
    Startups
  – Enabling Strategy: Companies undergoing large
    scale transformation
  – Supporting Strategy : Projects to execute defined
    objectives
Project Positioning
 Primarily
 Inside- out




Strategy
Formulation
Perspective




Primarily
Outside- in
               Supporter      Enabler   Driver
Architecture

• Configuration of Projects, Programs,
  Portfolio within a given company setting
Project Architecture

•   Number
•   Scale
•   Complexity
•   Project Type 1-4
Governance
• Systems for
  managing
  responsibility for
  Projects/Progra
  m/Portfolio
• Systems for
  demonstrating
  accountability
Governance Structures

•   Project Manager
•   Project Office
•   PMO
•   EPMO
Interfaces

• Linkages between
  Projects/Programs/Portfolio
• Linkages between PPP and Operations
Interfaces

• Functional Interfaces (Iqbal 2009)
  – Integration between PPP
• Domain Interfaces
  – Integration with enterprise
Practices

• Project/Program/Portfolio level activities
• Methodologies, Tools and Techniques
Practices

• Current Practices
• Rate of Improvement
• Path of development
Performance Measures

• Approaches used to evaluate Project
  /Program/Portfolio outcomes and
  processes
Comparison of Project Based
          Organizations
• Project Based Organizations
• Company 1: Engineering firm in energy
  sector
• Company 2: Construction firm
Company 1(Engineering Firm)

                        PM is Strategic

                  Architecture
                                                   Governance
Type 1 Projects (Custom Manufacturing)
                                                   Project Team
Type 2 Projects (Product Development)

                                 Practices
                                                Performance Measures
     Interfaces           Derived from PMBOK
                                                    From PMBOK
  Functional (Shared          Trajectory of
technology/resources)                                  Output:
                          development: Toward
                                                  Cost/Time/Quality
                             higher maturity
Company 1
Domain          Gaps                           Recommendations
Governance      Lack of framework for          Project Team supported
                monitoring multiple projects   by Integrating
                                               Information System
Practices/      Output oriented                Incorporate
Performance     No measures for                input/process metrics
Measures        improvement/innovation         Incorporate metrics for
                                               identifying
                                               new/improved practice

Architecture/   Multiple unconnected           Group projects by shared
Interfaces      projects                       technology/Functions
                Functional Interfaces
Company 2

                             PM is Strategic

                 Architecture                  Governance
 Type 1 projects (Construction)                       PMO

        Interfaces
                                                Performance Measures
    Functional (Shared
                                  Practices             OPM3
       resources)
                                    PMI        Trajectory: Toward Higher
Domain (Finance/Marketing)
                                                    level of maturity
Company 2
Domain          Gaps                         Recommendations
Governance      Low investment in            Implement internal
                training/developing PMs      mentoring/PM
                                             competency
                                             development program
Practices/      Output oriented              Incorporate
Performance     No measures for              input/process metrics
Measures        improvement/innovation       Incorporate metrics for
                                             identifying
                                             new/improved practice

Architecture/   Functional/Domain interfaces Project dashboard
Interfaces                                   providing views from
                                             both domains
Future Research

• Empirical validation of OPM Elements
• Process view of Project Management and
  strategy; beyond life cycles
• OPM Competencies
Summary

• Organizations are engaging in increasing
  number of projects
• Project Managers need to go beyond
  deliverables
• OPM can link Projects with context
• Provides view of organizations rooted in
  Project Management
Contact Information
Nigel Williams
Nigel.williams@vcleader.pmi.org,
  nigel.williams@beds.ac.uk
Org_pm (Twitter), OPM COP, OPM group on
  Linkedin
References
•   Barney, J. (1991). Firm resources and sustained competitive advantage.
    Journal of Management, 17(1), 99–120
•   Gareis, R. Management by project: the management approach for the future,
    International Journal of Project Management, (1989), Vol. 7, No. 4, pp. 243 -
    249.
•   Miller, D. and Friesen, P. (1983). Strategy-making and the environment: the
    third link. Strategic Management Journal, 4(3), 221–235.
•   Penrose, E. (1959). The Theory of the Growth of the Firm. London: Basil
    Blackwell.
•   M. Pidd (1996) Tools for Thinking: Modelling in Management science. Wiley,
    Chichester.
References
•   Porter, M. (1980). Competitive Strategy. New York: Free Press
•   Shapiro, C. (1989). The theory of business strategy. RAND Journal of
    Economics, 20(1), 125–137.
•   Teece, D. and Pisano, G. (1994). The dynamic capabilities of firms: an
    introduction. Industrial and Corporate Change, 3(3), 537–556.

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Defining organizational project management 2012

  • 1. Defining Organizational Project Management Dr. Nigel L. Williams, PMP, Prince2 ( Twitter) @org_pm OPM COP/ University of Bedfordshire
  • 2. Organizational Project Management (OPM) COP • PMI Online community that examines the strategic role of PM (http://opm.vc.pmi.org) • Discussions • Content – Webinars – Podcasts – White Papers
  • 3. Background • Increasing importance of PM • Trillions of dollars spent in Projects Worldwide • Increasing investments in PM • PM emerging as a important profession ( >20 million PMs worldwide)
  • 4. • How do organizations create value? • What is the relationship between PM and Strategy? • Why should organizations have a project strategy • How can organizations craft a project strategy?
  • 5. How do Organizations create value? • Outside-In • Inside Out ― Environmental and – Resource Based Competitive Forces (Penrose 1959, Approaches (Porter Barney 1991) 1980, Miller and – Dynamic Friesen 1983) Capabilities (Teece ― Entry Deterrence et al., 1994) (Shipario 1989)
  • 6. Projects, Strategy and Uncertainty Pre 1960’s 1960-1990 1990 to Present Environmental Uncertainty Pidd, M. (1996)
  • 7. Puzzles • No ambiguity about the problem • The issues and options are clear • PM for adjustment – Type 1 projects(Turner & Cochrane, 1993 ): :Defined Method & Defined Outcome e.g Construction projects
  • 8. Problems • Formulation of problem may be agreed • Variety of approaches to solving it. • PM for Adaptation – Type 2: Defined Outcome NOT Method, eg Product development – Type 3:Defined Method NOT Outcome, eg Software development
  • 9. Messes • High ambiguity • No agreement about issues • PM as an organizing framework – Type 4 Projects :Undefined Method AND Unknown Outcomes, e.g. Organizational Development
  • 10. Example: Widget Co • Widget manufacturer • Identifies possible need for additional capacity – Puzzle: Build facility – Problem: Build facility or outsource? – Mess: Do we need additional capacity? Where? Dr Nigel L. Williams, PMP 10
  • 11. Current View (Outside- In): Projects are an instrument Portfolio Adjustment Portfolio: Projects & Strategy Strategic Programs: Operations Objectives Defined Outcomes Business Impact
  • 12. Existing Perspective may be inadequate • Greater role for PM in Organizations – Shorter horizon for strategy – Increasing numbers of Projects – Greater complexity of Projects
  • 13. What is Known about OPM? • Evidence Based Approach • Dimension current knowledge • Understand major paradigms • Build research informed definition of OPM
  • 14. Research Method • Systematic Review – Tool employed in Medicine: Cochrane Collaboration (US) – Policy EPPI Centre (UK) – Management (Evidenceinformedmanagement.com)
  • 15. Systematic Review Process • Identify keywords • Identify databases • Scan databases • Review abstracts • Create final list of studies for review
  • 16. Systematic Review of OPM • Keywords – “OPM”, “OPM3”, “P3M3”,”P2M”, “Organizational Project Management”, “Project Management AND Organizations” • 79 Studies published from 1989 to 2011 • Final group of 31 articles
  • 17. Paradigms of OPM • OPM as Structure • OPM as Practice
  • 18. OPM as Structure • Companies as collections of projects (Garies 1989,1990) Based Project Project A Organization Project C Traditional Project B Project WidgetCo D Mkt Eng IT Shared Technology Shared Client Related Objectives
  • 19. OPM as Structure • Key company challenges: Integrating and Differentiating Differentiating Creating new Integrating projects to Combining respond to Project Outputs threats/ opportunities
  • 20. OPM as Structure: Change • Organizational Change Management • Projects: 1st order change • Programs: 2nd order change Programs Widgetco Project
  • 21. OPM as Practice • Maturity Models – Operations – Software • Evaluate current activities against best practice • Identify areas for improvement • Implement improvement actions
  • 22. Maturity Models Compared Areas Maturity Model Goals Assessed Classification Projects, Align PM to Programs, 1 (standardize) to 4 OPM3 (PMI) Strategy Portfolios (Continuously improve) Align PM to Projects, 1 (haphazard) to 5 P2M- Japan Strategy Programs, (optimization) Projects, Improve project Programs, 1 (awareness) to 5 P3M3- UK practice Portfolios (optimized) Project Excellence Improve project Continuous scale from Model practices Projects 1 to 1000
  • 23. Linkages • Structure- Practice • Organizations may create projects to respond to opportunities – Projects may create new practices – If they are found to be superior, may become best practice
  • 24. OPM Definition Organizational Project Management is the systematic management and integration of temporary activities (projects, programs and portfolios) to enable the realization of strategic initiatives in enterprises
  • 25. Combination of Inside Out AND Outside In Approaches • (Outside- In) PM supports the creation and modification of firm competencies – Facilitates adaptation to changing environment – Organizations may also influence the environment for their own benefit (Oliver & Holzinger, 2008) • (Inside- Out) PM can also be used to redefine organizations – Change programs – New technology – New business processes
  • 26. OPM( Combination of Outside in and Inside Out): PM Integrated with strategy • Two way relationship between projects and strategy • OPM’s role is greater than simply alignment Portfolio Adjustment Portfolio: Projects & Strategy Strategic Programs: Operations Objectives Defined Outcomes Business Impact
  • 27. Formulating Project Strategy: Decision Areas Positioning Governance Architecture OPM Performance Interfaces Measures Practices
  • 28. Positioning • Role of Project Management in the Organization • Driving Strategy – Project Driven Organizations/Project Based Organizations: Construction, Consulting, Lean Startups – Enabling Strategy: Companies undergoing large scale transformation – Supporting Strategy : Projects to execute defined objectives
  • 29. Project Positioning Primarily Inside- out Strategy Formulation Perspective Primarily Outside- in Supporter Enabler Driver
  • 30. Architecture • Configuration of Projects, Programs, Portfolio within a given company setting
  • 31. Project Architecture • Number • Scale • Complexity • Project Type 1-4
  • 32. Governance • Systems for managing responsibility for Projects/Progra m/Portfolio • Systems for demonstrating accountability
  • 33. Governance Structures • Project Manager • Project Office • PMO • EPMO
  • 34. Interfaces • Linkages between Projects/Programs/Portfolio • Linkages between PPP and Operations
  • 35. Interfaces • Functional Interfaces (Iqbal 2009) – Integration between PPP • Domain Interfaces – Integration with enterprise
  • 36. Practices • Project/Program/Portfolio level activities • Methodologies, Tools and Techniques
  • 37. Practices • Current Practices • Rate of Improvement • Path of development
  • 38. Performance Measures • Approaches used to evaluate Project /Program/Portfolio outcomes and processes
  • 39. Comparison of Project Based Organizations • Project Based Organizations • Company 1: Engineering firm in energy sector • Company 2: Construction firm
  • 40. Company 1(Engineering Firm) PM is Strategic Architecture Governance Type 1 Projects (Custom Manufacturing) Project Team Type 2 Projects (Product Development) Practices Performance Measures Interfaces Derived from PMBOK From PMBOK Functional (Shared Trajectory of technology/resources) Output: development: Toward Cost/Time/Quality higher maturity
  • 41. Company 1 Domain Gaps Recommendations Governance Lack of framework for Project Team supported monitoring multiple projects by Integrating Information System Practices/ Output oriented Incorporate Performance No measures for input/process metrics Measures improvement/innovation Incorporate metrics for identifying new/improved practice Architecture/ Multiple unconnected Group projects by shared Interfaces projects technology/Functions Functional Interfaces
  • 42. Company 2 PM is Strategic Architecture Governance Type 1 projects (Construction) PMO Interfaces Performance Measures Functional (Shared Practices OPM3 resources) PMI Trajectory: Toward Higher Domain (Finance/Marketing) level of maturity
  • 43. Company 2 Domain Gaps Recommendations Governance Low investment in Implement internal training/developing PMs mentoring/PM competency development program Practices/ Output oriented Incorporate Performance No measures for input/process metrics Measures improvement/innovation Incorporate metrics for identifying new/improved practice Architecture/ Functional/Domain interfaces Project dashboard Interfaces providing views from both domains
  • 44. Future Research • Empirical validation of OPM Elements • Process view of Project Management and strategy; beyond life cycles • OPM Competencies
  • 45. Summary • Organizations are engaging in increasing number of projects • Project Managers need to go beyond deliverables • OPM can link Projects with context • Provides view of organizations rooted in Project Management
  • 46. Contact Information Nigel Williams Nigel.williams@vcleader.pmi.org, nigel.williams@beds.ac.uk Org_pm (Twitter), OPM COP, OPM group on Linkedin
  • 47. References • Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120 • Gareis, R. Management by project: the management approach for the future, International Journal of Project Management, (1989), Vol. 7, No. 4, pp. 243 - 249. • Miller, D. and Friesen, P. (1983). Strategy-making and the environment: the third link. Strategic Management Journal, 4(3), 221–235. • Penrose, E. (1959). The Theory of the Growth of the Firm. London: Basil Blackwell. • M. Pidd (1996) Tools for Thinking: Modelling in Management science. Wiley, Chichester.
  • 48. References • Porter, M. (1980). Competitive Strategy. New York: Free Press • Shapiro, C. (1989). The theory of business strategy. RAND Journal of Economics, 20(1), 125–137. • Teece, D. and Pisano, G. (1994). The dynamic capabilities of firms: an introduction. Industrial and Corporate Change, 3(3), 537–556.

Notas do Editor

  1. Number and Scale of Temporary ActivitiesComplexity of individual Projects/ Programs or PortfoliosComplexity influences: Uncertainty of goals, uncertainty of methods/processes
  2. Connections between Temporary ActivitiesConnections between Temporary Activities and Operations
  3. Project/Program/Portfolio activitiesMethodologies employed by organization: Agile, etc
  4. Approaches used to evaluate outcomes and processesOverall Organizational Measures (Maturity)Financial Balanced scorecardIndividual Project/Program/PortfolioBenchmarks/Standards